More expensive than the place I normally get my tires. I had a nail my tire which they told me they couldnt repair, so I told them that I wanted to keep my tire because it was practically brand new so I was going to take it back to the place I got it to see if it was insured and they didnt even give me my tire back. I thought they had put it in my trunk but they didnt. I can just about guarantee they will find a way to repair that tire and resell it because it was new
Customer Service are Very polite & courteous they are fast & efficient in & out quickly prices are reasonable & competitive, I recommend them to family & Friends
Very helpful and friendly people. They offered to price match when I told them I was shopping around. The big windows mean on sunny days they save electricity by keeping the lights off 😁
Dropped in to Discount Tires about my tires rotation time. It was time, So I was put in rotation and 45 minutes later I was finish. Reliable, Quality and on time. Will continue purchase my tires from them...
Weve bought tires from Scott for years now. Hes always very helpful in finding what were looking for. The staff is really helpful here. If you need a little air in your tires, theyre always ready to assist.Thank you!
Great service that was quick and no long wait... IF you paid and reserved your spot online. The setup was streamlined - I pulled up and parked. A representative came to the vehicle masked up and confirmed my appointment and order, and then took my keys. All together it was a 40 minute experience with 10 minutes waiting to pickup my vehicle. All staff were responsive and willing to assist. We will be back!
They were all so amazing and helpful! A task I usually dread, they made my boys and I feel like a VIP! I would recommend to everyone!
Wouldnt repair my leaking tire, because of a plug in the tire.still have very good tread, so Ill keep airing it up for now. Completely understand why they wont fix it, going somewhere else.
They need to expand, you now need an appointment to rotate tires. Still a good company
This was my first experience with Discount Tire. I ordered my tires on a Saturday. They called me the following Monday to let me know my tires had came in. I scheduled an appointment for 9:30 Saturday Morning since I have to work Monday through Friday. Went in Saturday Morning they were pretty busy but they were working hard to get everyone scheduled and ready. They put my tires on and I was out the door in less than 45 minutes. It was a great experience knowledgable staff very customer oriented. I love the set up. They get you in and out in a hurry.I also ordered a set of rims that will be here this week. I will be going to get those soon. Stay posted ill update you on that soon.
I was happy with my purchase. I made an appointment which was seamless. I highly recommend DT.
Thanks to you guys - Dago and Jarod. Customer Service was outstanding.I had a flat tire on an out of town trip. Although the tire couldnt be fixed, Jarod helped me get back on the road quickly by getting a new one, and Dago helped me get my tire back on the vehicle and turn off the notification light.As a business owner myself, I can tell you both of these deserve the highest praise. They are great representatives of the company - and makes me think I need to go to discount tires for all my vehicles needs.Thanks again.
Ive been dealing with Discount Tires exclusively for 20 years from San Diego to Salisbury & all points in between & the Salisbury outlet is the friendliest!
So quick and accommodating! Thank you for the patch this morning, you guys rock!
Loved them. So very friendly and they plugged my tire that had a nail in it for FREE! Who doesnt love free 😁
I was glad I had an appointment because they were slammed and understaffed. However, the service I received was very good despite the circumstances.
Have always gotten great service from this location. Service guys very helpful. Thanks
Costly but decent if you are just doing a tire repair or needing air in tires.. dont get credit card from them as I would not recommend.
Great customer service and extremely knowledgeable. The first come first serve rule from 8a-9a is very busy. Do yourself a favor and make an appointment.
Great value and service.
Awesome service! I know they’re just changing tires but they really seem to care about what they are doing had one tire I needed replaced they not only replaced it but put the spare back up and checked the air in all my other tires
Take my car in this morning to have a nail in the repaired. The team here in Salisbury took care of me at no charge. I would like to call out my car is new so the tires are from the factory. Discount Tire still did the repair free of charge. I was told by the team this is a standard process they do. What a wonderful surprise and very much appreciated. Ive always purchased tires from them in the past and will continue to do so. This is customer service at its best!!!!
Fabulous service and great price, Telano Pitts is an awesome employee with excellent customer service skills. Highly recommended
Always looking out for my best interest and always gets my vehicle done in a timely manner. Staff is always great and knowledgeable about what they sell.
Awesome people, awesome prices and they stand behind their work
Customer service was awesome. I had issues with the last set of tires I bought from there and they took good care of me. Thanks Branden V. for everything today. Also while there a guy that works there let a lady use his spare tire til the tire she needed comes in. That was amazing on how they take care of their customers.
Always professional. Local store closed so I sought out a small tire store, bad decision, tires were noticeably out of balance at hwy speeds. Returned to Discount Tire, they balanced and found that some weights were 180 deg out of phase and no outside stick-on weights were mounted. Discount fixed it all. I learned the hard way. All my business will be with Discount tire from here forward.
Severely Overpriced Poor Customer Service
Treated me very well. They fixed my tire that wasnt holding air. No charge. But I did tip the young man. I could have been in trouble. They probably could have pushed 2 sell a tire. But they didnt. They r terrific.
Fast friendly courteous. Decent prices.
I went to buy a new tire and walked in one person in line and they just talked about everything but tires for about 7 or 8 minutes I got tired and just walked out dont think they need my money oh well,I went to a nice little station very good group of people on the outskirts of Stokes ferry road and 52 they welcome me and said will take care of it put my new tire on got it from Walmart they had a 4-Hour wait so I chose these guys I will go back to them again if needed.
Nice guys do a good job. If something is wrong they work hard to make it right i drive 45 mins to get there.
Awsome this the best place . Tks
Dagoberto Pocasangre helped us buy 4 brand new trailer tires. It was an emergency situation. We had just bought a trailer on Craigslist. We got one mile down the road and noticed one of the tires was going flat. Pulled into Discount Tire and discovered we needed four new tires. He helped us out, was very nice, affordable prices, lobby was clean and observed the distancing issues. We would highly recommend this store to anyone in need of tires!!! Very Good Experience!!! Dagoberto should be the Manager!!!! He has what it takes!!!
Been here for 2 hrs and 15 minutes to have 1 tire replaced.After waiting 2 hours I ask an associate about my car. With attitude he tells me that they have appointments booked all day… I get that, but 5 people with tire problems came in after me and have already gone.This with out a doubt be my last visit to this place.
Not a lot of services for a tire shop. They dont have an alignment rack. I thought every tire shop did alignments, I guess not.
Great service, awesome staff they really helped my family out in a serious time of need! Thanks Discount Tires! You have definitely made a lifelong customer and advocate!
We needed new tires for our SUV, they have the best prices & a militsry/Veteran discount
They are Always busy, but Always friendly, polite, and super service!!!
Fast, efficient, friendly service.
Really nice group of workers I went in for tire balance and rotation but, found out my tires where going bald they got me in and out within thirty minutes.
I showed up after calling the store first. I told them I would be there by 4pm. They said no problem they would get me taken care of right away. When I got there I sat for 45 min no one came out to help me. The guy behind me pulled right up and someone came out to his car. They put him in front of me. Then Tim the guy at the counter told me he may get me in today but I would be there for more than 2 hrs. The people in the bays were to busy talking about a corvette that seemed to be more important. Breadon was the only person willing to help me but, I still got no where. I will be talking to Scott the general manager when he returns from vacation next week.
I waited 10 mins ti get air checked in my tire before someone walked over and that was after I got out of my car.
Fantastic customer service, very knowledgeable staff they helped me get my tire all patched up
Everyone was exceptionally nice to me, and I watched how they interacted with the other customers, there nice to everyone, not just me. This was my first experience with Discount Tire in Salisbury NC, and definitely not the last.
Just had my girl get her enth set of tires.234k..gt road hugger..good looking, excellent install and will take me to 285k?Great service, great price and all they need is free coffee and doughnuts!
Vary busy place may have to wait sometimes. Customer care is top rate. But when its youre turn the focus is on you and your vehicle. I had 4 tires changed,and balanced. In 45 minutes.
Knew I had a tire leak so stopped by for a tire check. Found a nail in the tire and did the repair. Tire rotation too! I do business with them because they are attentive, fair, and good folks.
The best customer service. The best prices. The best overall place to get your tires.
I always recieve quick polite service here. From technicians to salesman, any are ready to help explain or answer questions for people like me who dont know anything about cars
Bought brand new tires from here less than a month ago. Tires basically went bald. Life and stress of COVID19 was keeping me busy. So my car hobbled down to Salisbury from Lexington and the salesman convinced me to get protection on my tires. I did and sure enough back to the present, we found a nail in my tire during my inspection. So glad I got the protection- and I am a frugal person. The same guy remembered us and the guys plugged up my tire. Well on my way now.
Excellent job
Very competitive prices they actually will meet or beat most actual prices you get everywhere. Very professional. The only problem is that they do not patch or plug tires too much. Especially if the patch or plug is not in the tread area. They will patch and plug here it depends on where it is in the tire. They are very particular about plugs and patches. But this is a safety reason which I highly respect of them . However I found out about everybody is concerned with patching and plugging. So that seems to be a dying art that one may have to do by themselves as an individual. Sometimes simple service stations still offer this type of service. Back to the tire store their prices are very reasonable and they will order whatever tire you want to get. They seem to have a lot of the popular brands. They also have some brands that are smaller knock-offs that are not too bad. They sell Cooper tires very reasonable not a bad brand. And of course they sell the Goodyear the Michelin, Continental that everybody buys these days. These guys dont mess around they get you in and out because all they deal with is tires. Its nice to have a place like this in Salisbury where you can just deal with tires. Get a good price from somebody and they will try to beat it. This place and White tire seem to be very good places. You cant go wrong with either one these businesses in Salisbury. This place has different discounts for different things just ask them. These guys are very professional and wont pull your chain. Biggest thing I can say that I like about them they dont mess around get your tires and youre out and if you dont like your tires just take them back with no questions asked. One heck of a warranty and customer service.
Had an appointment at 5pm. Richard & his crew still gave 100% right up until when I left which was just after closing time at 6pm. Treated very respectfully & Richard made sure to go over everything with me that I had questions about very patiently. Service was above & beyond.
They always fix you up
So quick to meet me in the parking lot. Extremely kind employees. Took the time to show me just how wonderful the tires we purchased are doing with wear. I was in and out in no time. I would highly recommend the Salisbury location for customer service!!!
A super busy operation, but they still provide excellent service! Richard spent a LOT of phone time searching for my trailer tires, found them(!), had them shipped in promptly and scheduled installation ahead of my deadline. Great communication, BTW! Then, on one of our highest temp/humidity days, Brandon did the R & R -- a very professional, neat job plus he made me aware of option (no pressure) to replace shoddy OEM lug nuts, included pressure valve stems to handle the higher rated/PSI tires, and made sure that the lugs were torqued to mfg.s specs. Covid 19 challenges mean an extra hassle for all of us, but Salisburys DT has their act together to provide a comfortable, efficient tire-buying experience in spite of. Not my first visit, and wont be my last.
Scott and Richard took great care of me in a pinch. I called the store before closing and explained my situation and they took care of me when they didnt have to(after hours). Dont take advantage of this review but know they will try to help you out.
Best priced tires around! Mechanic was very helpful along with the service advisor. Definitely recommend!!
I have been working with this company for about 10 years. I purchased the last two sets of tires from their competitors. They have been $100 higher or more the last two times I have called them. Of course they will match the price but why should I have to call their competitors and get prices For them to match. I want the best price when I call.
Excellent service
Discount tire was too good to be true. Plugged a tire with a screw in it on a Saturday afternoon after 5:00 pm. Wasnt even going to charge me. T is the man and the staff was great. A new place I will follow for ALL my tire needs. If I could give them a 10 star rating, I would !!!!
Yesterday, I had a tire that was very low. I had been dealing with it for a week or so, but yesterday I needed to take care of it. Thought Id have to leave it and get a ride to work, etc. Always such a pain during a busy week. I showed up at 8am and had THE NICEST greeting and assistance from a very professional team. Back to work at 8:30 with a patched tire. I could not quit thinking about the EXCELLENT customer service, friendliness, and competency. It made my day!
I called late in the day with low tire pressure. They made sure I was taken care of. It turned out to he a nail, the patched it at no cost. I will return.
I just visited the Salisbury discount tire what an awesome experience. A young man named Branden gave me excellent customer service.
I always get great service. They rotated my tires and put on my wheelcovers. Ill always continue to patronize this location of Discount Tires.
Excellent service and prices!!! Shopped around and best prices in town. We are returning customers.
Great customer service. I’ve had two experiences with Discount Tire in Salisbury and both visits have been exceptional customer service. Branden has helped me both times and he’s been friendly, knowledgeable, patient and made sure I left fully satisfied and with everything I needed.
I generally go to the Discount Tire in Winston Salem, however this morning I was headed back to where my family moved to in Georgia. My morning had gotten a much later start than I had wanted, but I am glad I did. My tire was losing air faster than I could stop to get air back in it. I had bought two tires at the location in Winston and they offered to warranty my other two tires that had come standard with the car. I am so glad I took that warranty. Today, I got a brand new front tire (and peace of mind) for less than 15 dollars. The staff was helpful and friendly. I won’t ever use another company to purchase my tires.
I was loosing air in one of my tires and they fixed it for free (evidently I had run over a nail). They also offer air checks and tire rotation for free to to new and existing customers. Was very impressed.
These guys did a extremely great job today.
The guys at the Salisbury location go above and beyond any tire store in my nearly 50 yrs. They are truly professionals and their prices are great.
Fabulous! Quick and courteous service. Great inventory! Had it in stock. Same day service. I highly recommend them!
Quick and fast service. Actually walk outside and takes a look a your tires before any work is done. After reading the terrible reviews of another competitor,Im glad I changed my mind and came here.
Excellent service.
The guys there are always very helpful
Great tires at a great price! I have always appreciated Discount Tire for their excellent service! When you get your tires, you get additional benefits such as free tire rotations every 6000 miles and balancing every other rotation! This store is very friendly and the staff is very informative! They convinced me to go to a mid-grade tire when I got tires last time. They will have to be changed again soon, but they went nearly twice as far as my last pair!
I have purchased 3 sets of tires from this particular location. They are always prompt, courteous, and fair. They never upsell for the sake of upselling. If they have a superior product to the one you want, they will suggest but not bully you into it.
I have always found Discount Tire to be a great place to get my tires. I have been using them for over 30 years and wont go anywhere else.
Good service
They will ALWAYS be my go to for all things tire related!! Great customer service. Clean and efficient while working quickly to get the job done.
Everytime I come to the discount tire in Salisbury I have a great experience. But I personally want to thank Mr. King he is certainly a God given blessing.
Great staff very friendly
I always have great service here. The employees are professional and courteous. Theyll keep my business
These people really go above and beyond to make sure youre safe. I came in for one new tire for $60. Ryan told me I had another tire that needed to be replaced pronto, but I only had money for the one. He ended up putting FOUR slightly worn tires on my car for $60. What a saint.
These guys are the absolute best! I have bought over 50 tires from them between all my vehicles...trailers....tow truck you name it. They have great prices and will beat competitors. I refuse to go anywhere else!
Free flat repair
Price match with a better tires
Great customer service!
Great service. Great people. Great prices
Friendly people with decent prices on tires. Been there twice now for two new tires and have had good experiences both times.
Their services were great! Mike got a set of tires put on my vehicle in less than 15 minutes flat. I felt like I was in a Nascar pit! I was so impressed with their work I brought my significant other vehicle in to get a brand new set put on and my best friend got her a set put on her car! I even got a fabulous warranty on all tires purchased if anything was to happen they would replace them for free. I truly appreciate Discount Tire for all of their great team work and professionalism!
Making an appointment online hastened our visit. We received fast, quality, courteous service once again. Thank you for keeping our family safe on the road.
Excellent, professional and fast service.
Been going to DT since the doors opened. Scott and the entire staff have always been exceptional..
Scott and Brandon went above and beyond to help me get my truck back on the road. Great folks and great service.
They were wonderful - even when my daughter and I stepped foot on complex 10 minutes to closing. They were kind and generous with their service ... truly a memorable experience!!!
Helpful and professional. There can be some waiting due to the fact they can be busy at times but everyone in the shop is hustling. I buy all my tires here.
Fast friendly, well organized