KBA has been our copier service provider for years at our real estate brokerage. The support team is always very responsive and have been a huge lifesaver more times than one. Monte was able to find us some savings over competitors and we are happy with our extension of contract.
Always professional and courteous what ever our business needs may beThank You
Monte Jensen and his staff are very responsive. I have always been updated as promised and their communication time is fabulous. We just had our first lease finish and the administrative time that I had to spend was so much smoother then our previous Vendor that I had worked with.
Bob Ghelfi, MD - Regenerative Health had the need recently to obtain a new printer. As we have used KBA in the past and have been satisfied with their products and services, we asked them to provide a new printer. When the printer was delivered the guys were very efficient in bringing in the new one and removing the old one. Sam, the technician, was outstanding in setting it up. He changed everything in my laptop to accept the new printer and then took the time to transfer our fax numbers and emails to the new machine. Because of Sams efficiency, our transfer to the new printer was a very easy transition. And it is a great printer. Thanks KBA
Service and supply needs are handled quickly. Quick response to emails. Havent always felt this way about this company, but they have made improvements and things are going well.
We recently acquired an additional printer for a growing business. The sales representative, Monte Jensen, quickly responded to the inquiry with enthusiasm. Within a few days we had met and the final pieces were put in place to proceed with the process. Not only were the prices good, the service was even better. Within a week the printer was delivered, setup, and fully operational. It is dealings of this nature that continue to warrant usage of the company as they have exceeded expectations with a customer satisfaction mentality that continues to show through interactions.
Awesome service in a critical time. Called them and didnt even have service contract since it is a new Kyocera Multifunction office printer and the tek named Aaron walked me through setting it up. I am so impressed that I will definitely look up their service contract.
Good company, service people are amazing, Aaron Carlson is by far one of the best service people in the business. Thanks for all your help.
Wonderful Customer service, Salesman Monte was responsive and extremely pleasant. Product exactly as expected. Will do business with in the future.
Monte understands customer service and has exemplified what 5 star service looks like, thank you!