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Buckmaster Office Solutions
1801 Tribute Rd, Sacramento, CA 95815, United States
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Buckmaster Office Solutions
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Ev
Review №1

These guys rock! Especially Phil, Matt & Levi. They all worked so hard to make sure the delivery and set up was successful! One of the printer drawers wouldnt close correctly and they got a tech out immediately to fix it. They didnt leave until we had asked all our questions and made sure we felt confident in our new amazing machine. Through the whole process (and it was a long play for them) they were extremely responsive, thorough and so friendly and helpful! Id recommend Buckmaster to anyone and everyone!

Bu
Review №2

Buckmaster Office Solutions is a FABULOUS company. The customer service is extraordinary, they are always so helpful to our office staff. We are enjoying our newest copier we are leasing from them. The automatic collator and stapler it features really makes our life easier. We have been doing business with Buckmaster Office Solutions for many years and will continue to do so.

Ma
Review №3

I would like to personally thank the Owner…! The way you’ve implemented your customer service ideals throughout your staff, BRAVO…! From the first contact with Buckmaster’s, until the follow up call after setup and delivery, they have been nothing short of Miraculous…!!! The prices were even or below other companies, they had more than enough products to choose from, it was a clean environment, the office staff was courteous, delivery and setup were ridiculously smooth, the entire process was exactly what a perfect buying experience should be…!!!

Ti
Review №4

We have been using Buckmaster for over a year now and have been very pleased with our experience. The service is excellent and the team takes a personal interest in our needs. 5 stars!

Ta
Review №5

Buckmaster came in to save the day when we needed a printer FAST. They are so friendly, knowledgeable, and great problem solvers. Its awesome working with a company that feels like family, and that we can trust to support our needs as our company grows.

Ch
Review №6

Excellent customer service. Fast, friendly, on time. They do what they say. Very pleased with the products they offer. Highly recommend Buckmaster!

Sh
Review №7

I have bought two copiers from Buckmaster and they are the best!Phil was knowledgeable and knew just what type I needed for my law firm. The price was competitive.The machines need little maintenance, but when they have, Buckmaster responds immediately to get the office back online. The service is the best!I am completely satisfied with my experience with Buckmaster and would recommend them to any serious business owner.

Ri
Review №8

Over the years, Greg and the staff at Buckmaster have been wonderful people to work with in many respects.The office personnel is always quick to send out a copier tech to our school to fix problems in a professional, efficient, and friendly manner.As one could imagine, our school makes thousands of copies weekly, and the machines are used by multiple users...thus when we need help. Buckmaster is always there to help us!We love this company and I encourage any business to meet with Greg or any other Buckmaster professional to evaluate your office solutions needs!

Ly
Review №9

We love our new Ricoh copier/printer/scanner that we in the administrative offices at The Sofia: Home of B Street Theatre! The team at Buckmaster Office Solutions was so helpful and accommodating as we worked with them to find the right machine to fit our needs and price point. The installation was smooth and they even sent a technical specialist to make sure everyone in the office could easily print from their computers. Thank you Buckmaster!

Ja
Review №10

We love this updated Ricoh copier we use in our church office. Its people friendly to use and has many functions we like to use. Service needs or answers to questions are just a Buckmaster phone call away, and service is prompt. We are very happy with our joint venture with Buckmaster Office Solutions.

Ja
Review №11

Just wanted to express my sincere thanks to Buckmaster Office Solutions for a wonderful new finisher and install! The unit works great now and even hole punches too! 🤗Honestly, some of the best customer service, hospitality and support for any business looking to buy a copier.Paul did an amazing job with the install!Thank you so, SO much for your kindness and for going above and beyond!-Your Friends at Amazing Facts International

De
Review №12

We switched our copiers over to Buckmaster a couple of years ago and we are extremely happy with the machines and the customer service at Buckmaster is off the charts!

Sa
Review №13

Recently, our churchs contract with our previous printer company. Given recent bad experiences with them, we went looking for someone else. We were lucky enough to find Buckmaster. They came in, listened to what we needed, and gave us a proposal. The proposal fit our needs perfectly. Installation went very smoothly and quickly so that business was interrupted for the shortest time possible. Buckmaster went above and beyond in making sure we got two great machines as well as removing our old machines for us. They trained us on how to get the best use out of the new machines and have continued to check in to make sure we have everything we need. They were kind and professional throughout. Their prices are incredibly competitive. We are so glad we chose to work with this family run company and look forward to continuing our relationship with them for many years to come.

Kr
Review №14

River City Millwork, Inc. has been using Buckmaster for years and they have been wonderful for our printer needs; Toner and Service the same day and great staff. We are now part of the DocuWare Pro family and are excited to save time with this smart tool. A big thank you to Carl Folcik for all of these years and to Philip Frost for your time and meeting coordination. To Phillip for creating a great presentation. Alex from DocuWare is very personable and made the system easy to understand; the program became a must have for us. Its nice to know we are in good hands and appreciate your comradery.

Ro
Review №15

I love my new copier from Buckmaster! And Matt and Phil made the leasing process a great experience! They gave me the information I needed to make an informed decision - with no sales pressure. And the lease rate is about half of what I was paying. Give Buckmaster a try; you wont be disappointed.

Br
Review №16

We love everything about Buckmaster! Quality products and their customer service is pure excellence. The entire team makes you feel like a priority and are all exceptionally responsive. Sabrina is incredible and always a huge help. Pacific Homecare Services has been using Buckmaster for years and will continue to do so. Highly recommend for any business!

C
Review №17

Excellent equipment. Buckmaster. A company that works with you as well as for you. Ive been doing business with buckmaster for nearly 20 years - across three different organizations and I can honestly say that there is not a better company of this type in the Sacramento area. From print solutions, to scanning, and ESPECIALLY service........... you just cant beat this company. We have all of machines under service contract with them, and they have not let us down. Their response time to a machine issue is stellar. They understand that down time is not really an option. We are expanding with locations here in the states and across Canada, and Buckmaster will be our company of choice to handle all of our print / document handling needs.

Ma
Review №18

As an owner of a family business, I understand that time is of the essence when my printer/scanner isnt working. Buckmaster has proven themselves with quick response times for their service calls. Way to go Buckmaster!

Su
Review №19

Buckmaster Office Solutions went above and beyond for my HOA Community and spent time meeting with me and putting together a proposal even though they knew we were currently stuck in a contract with another company. I cannot wait to work with them in the future when our current providers contract is up. Ive never been more excited to work with a company! Great company, great people!

La
Review №20

We have used Buckmaster as our copier provider for many years. Their service has always been top notch. Greg Dias continues to put our needs first and we appreciate the outstanding customer service they provide.St. Joseph Parish, Lincoln

Gr
Review №21

Great company. Bought our copier from them got a great deal and we always get our supplies and service the next day at the latest.

Vi
Review №22

Capital Flow has been using Buckmaster Office Solutions for the last few years. Gregory Dias went above and beyond to guide us on exactly what we needed. Great customer service! Highly recommend!

Ke
Review №23

Iron Point Mortgage has been using Buckmaster Office Supplies for several years. We rarely have any issues but when we do they are quick and easy to deal with. Upbeat, kind and knowledgeable staff. Highly recommend.

Be
Review №24

Long time customer. We get excellent customer service. Quick response when a problem does arise. have and will continue to recommend to others. Thank you folks for taking good care of us.

Fr
Review №25

Service and support has been excellent. I called late in the afternoon with a major issue and they were out within an hour to address and fix the issue. They listen and are attentive to our needs.

La
Review №26

Weve been using Buckmaster for over 15 years. They have always provided us with the best pricing and their customer service is impeccable. They are one of our top vendors and we are thankful to have found such a great company! Thank you!

Sa
Review №27

We LOVE Buckmaster! Our company has been doing business with Buckmaster for years & despite other companies trying to get our business, we will never part with their services. Other companies cant compete where they dont compare!Their customer service is AMAZING! Recently, our paper was switched and we had some issues with the new paper quality. Ink was bleeding through and making it hard to read what was written on the other side. I reached out to Tonia on Wednesday about this issue, by Thursday she had a resolution with the supplier and by Friday our paper was switched out and replaced with the paper we were previously receiving. I was so impressed by how quickly the issue was addressed and resolved. They truly care about making their customers happy! I would recommend them to anyone💕

Ri
Review №28

Our salesman with Buckmaster is Carl Folcik. He is very efficient and communicative. We have had very few issues while weve been with Buckmaster, but Carl has gotten personally involved when the issues arose and was excellent in keeping us informed of the progress of the resolution. i would highly recommend Carl and Buckmaster to anyone.

Do
Review №29

Love this company. Love their products and the fact that they stand behind everything they say and do. Quick response (if) we have problems and they have never failed to impress us! Thank you Buckmaster

Ci
Review №30

The Buckmaster team are friendly, responsive and professional. Our Sales contact stays with the projects through installation and follows up to make sure we are running at full speed. Repairs and supply are handled equally well. We have stayed with Buckmaster for almost 5 years because the service is great and the products do the job at the right price.

As
Review №31

Buckmaster supplies all of the equipment for my real estate business and works great! Our teams sales rep Greg Dias has always been extremely helpful. Highly recommend!

As
Review №32

Buckmaster has exceptional customer service, our purchasing process was a breeze from start to finish. Their team helped setup our new printer and anytime we have questions on its use, they are always super helpful. Ill certainly be using them again!

Gl
Review №33

Buckmaster has been super helpful and their customer service has been amazing. I had a huge printing job I needed completed right away, but I ran out of staples and within hours they delivered them to me and I made the deadline thanks to them. I would highly recommend Buckmaster Office Solutions for all your printing needs. Great customer service is hard to find now a days but they have it.

Jo
Review №34

This place was great! They helped us to find the exact printer we needed for our new office.

Ca
Review №35

My employer has been using Buckmaster Office Solutions products for years. Their machines, employees, and service is unparalleled. I would recommend Buckmaster Office Solutions to any company that needs software and printers of any size.

Mi
Review №36

Buckmaster has been great at our business and Greg Dias always takes care of us.

An
Review №37

Being in the service industry myself- response time, communication and execution on promises made are paramount in achieving the customers desired goals. My sales representative Steve Borba, and the team behind him, have delivered flawlessly on all of the above. Steve continues to check in periodically to see how the machine is performing and asks if I have any questions he can help me with. That type of service is a lost art form these days and I cant begin to tell you how greatly appreciative my wife and I are. We couldnt be more pleased with our overall experience with Buckmaster! Well done Mr. Borba and well done to the entire Buckmaster staff!

Na
Review №38

I am a mobile notary and needed a better printing solution. I contacted Buckmaster and I had a great printer that met my needs in less then a week.Love my new printer, scanner and copier. Well worth it!!!

Tr
Review №39

I own a small business in Lincoln and have been doing business with Buckmaster Office Solutions for 4+ years now. My Account Manager Steve is AWESOME as is EVERYONE within the company. It is so comforting to know that I can call with any questions and get those questions answered in a timely manner. When I have had to call for cleanings/service they usually get a tech in my business the same day...but if not it is FIRST thing the next day. I would recommend Buckmaster to anyone as they can help a Sole Proprietor to a Large Corporation.

Al
Review №40

Supplies and Services are top notch. All Buckmaster staff weve come across are very accomodating and great to work with. Meets our expectation and sometimes exceeds them.

Ja
Review №41

Staff is good and easy to work with . Always helpful with all of our needs!

14
Review №42

Our firm, CBC Geospatial Consulting, Inc. (formerly CBC Surveys, Inc.) has been served by the good folks at Buckmaster Office Solutions for the past 15 years. They have provided outstanding sales service and technical support. Buckmaster carries dependable, high quality equipment and the few times over the years we have needed service, one of their skilled and professional technicians have been there the same day. I appreciate the relationship our businesses has developed over the years and would enthusiastically recommend Buckmaster to any business, institution or public agency in the Sacramento Region.

Jo
Review №43

Professional, friendly, and quick to find us what we needed!

An
Review №44

Platinum vendor! Weve been using Buckmaster for 12 years and they are the epitome of the type of company you want to have a relationship with. Service calls are usually same day, no later than next day. Technicians are all really nice and always fix the issue. Office staff is very cordial and their prices are highly competitive. If you are looking for office equipment support, sales and solutions go no further! Im not surprised all 5 stars up to this point.

Ga
Review №45

We have new equipment in our office we are a school district and I do a large volume and ran out of toner in the middle of a run and didnt have a backup so I called Phillip Frost and immediately I could hear in the background Matt Jordan say Ill deliver we are in Placerville I couldnt beleive it what great service the same Day. Glad we made the move

Ja
Review №46

Franklin Construction, Inc. started partnering w/ Buckmaster Office Solutions about six years ago. When our copiers lease was up we didnt look anywhere else for copiers. Buckmaster has always been responsive when we need service or supplies and timely with quotes and device solutions. Final stop....Buckmaster Office Solutions!!

Lo
Review №47

We kept having issues with our previous copier so I called Buckmaster Office Solutions to see what they could offer. They came out and accessed our office needs and they were able to get us a copier that does everything we need. They were so good at analyzing our needs we got a second copier for our satellite office. Excellent customer service but copier works so good we dont have to call them very often. Definitely will use them for any future needs.

Co
Review №48

Buckmaster Office Solutions has been a great fit for our small office! Buckmaster has been incredibly reliable, offering same-day service calls and prompt technical help over the phone. Our account manager, Steve, has been forthcoming regarding what copier would best match our needs and budget. We are very satisfied with our switch to Buckmaster Office Solutions!

Ka
Review №49

I have been in business a long time and have had some really bad copier leasing experiences. Steve Borba at Buckmaster gave me a great deal on a copier that was the right size for my small office with all the features i could ask for. I have had my new copier for just over a year and I still love it!

Sa
Review №50

Professional, reliable service. Buckmaster is always there for us. They have quality machines and knowledgeable, responsive staff.

Al
Review №51

Responsive hard working group of professionals that gets the job done! I’ve used Buckmaster for a Variety of services throughout the years, and have always been appreciative of the group as a whole. What they say they will do they do. Seems simple but these days is not always reality. Highly recommend them for any print/copy needs or streamlined office solutionsGreat team!

Al
Review №52

We called Buckmaster to look at an old folder (not purchased from them) that was not working properly for us, they came out quickly and spent a lot of time addressing the issues. Ultimately we decided we needed a new one and they had several options for us. They were quick, responsive and provided an in person training for staff on how to use the new machine. If you want personal service that makes you feel like family they are your go to! - Alexandra Macaluso, Membership Manager, California Peace Officers Association

Al
Review №53

The previous company I worked for used Buckmaster Office solutions for our copier. Our rep Greg Dias was always responsive and made sure we were always taken care of.

Ry
Review №54

We have been working with Buckmaster for about a year now, and their level of support has been excellent. They are always very responsive and proactive to any needs that we might have. They were also able to save us quite a bit on our monthly copier expenses as well. Highly recommend!

Je
Review №55

Weve been a Buckmaster client since we relocated our business back in 2014. They came highly recommended by our previous vendor in Central CA. Since those early days, our business has grown tremendously and so have our needs for office equipment and document management solutions. To their credit, in each of those transitions Buckmaster was ready and able to give us options that fit both our needs and our budget. And when it came to the oftentimes awkward experience of out with the old and in with the new they have always gone the extra mile to do the heavy lifting so that we could concentrate on serving our clients and running our business.

To
Review №56

These people are the BEST! They are innovative and deliver on what they say they can do. Office Solutions are truly what they offer, and the customer service and support they provide is phenomenal!

Ci
Review №57

Buckmaster has served our Church office for several years and we have always appreciated their kind and professional help. Each technician and sales person has been a pleasure to work with and we feel we are in good hands!

C
Review №58

Buckmaster has been very reliable and responsive to our specific needs, they are reasonably priced and we are all around very happy with Buckmasters services and MFPs. We have purchased approx 10 devices of varying functionality from them and retain servicing contracts for 30 pre-owned devices across multiple locations with them. We moved to Buckmaster from prior vendor approximately 18 months ago and are a healthcare company.

Ro
Review №59

Been doing business with Buckmasters for several years now. Their sales, service, and admin staff are all top notch and offer quality products. Our business encompasses the entire northern state, so I have to deal with other vendors in other territories, and none come close to Buckmasters.

Jo
Review №60

Unbelievably great service service and Pricing the whole staff is dedicated on keeping you up and running and making money

Am
Review №61

Excellent product and service.

Wi
Review №62

Great service everytime! Quick responses anytime we run into a problem!

Information
4 Photos
62 Comments
5 Rating
  • Address:1801 Tribute Rd, Sacramento, CA 95815, United States
  • Site:https://buckmasteroffice.com/
  • Phone:+1 916-923-0500
Categories
  • Copy shop
  • Computer support and services
  • Copier repair service
  • Office supply store
  • Printer repair service
  • Printing equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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