The self storage at 21 and R is fantastic. I’ve been a tenant here for 5 years and they are always great to work with. Forget that the building is super cool and easy to navigate. Even better is the customer service. Andy, Katie, and Kelly helped me today and made everything super easy. I moved away from Sacramento about a year ago and I’ve kept my spot here because it’s so easy and the rates are great. Definitely recommend.

A buddy of mine had rented a unit and stored a vehicle here and recommended I check them out if I ever needed a storage unit. My wife and I rented a couple units last fall as we transitioned from one home to another. The process of securing the units was swift and painless, and the facilities were clean and easy to navigate. I like some of the quirky bits that are tied to the age of the building, like the freight elevator. Made trips to unload/load a little easier as the kids got a kick out of riding the elevator. The location is great too for a treat downtown after making runs.Pleasant staff and the manager was very helpful, especially when opening and closing our account. He even gave us a courtesy call to remind us of the last day approaching so we could ensure we were out of the units in time and avoid fees. If I ever needed a storage again, this is the first place I would think of.

I have had various storage units at 21st & R since the mid to late 80s. The staff have changed over the 35 years, but every single staff member has been courteous and helpful.The fact that the units are inside a concrete building and remain cool on the hottest days is great if youre storing heat sensitive items.

Never have had any issues here. Always clean. Andy and the crew are always very welcoming. Highly recommend this place if you need storage in the downtown area!

Our experience 21st and R Self Storage was excellent. Carrie with 21st and R Self Storage provided excellent service. She was professional, courteous and very helpful. We are very happy with our experience with 21st and R Self Storage.

For the years we had a storage unit, it was a great experience. We were easily able to move items in and out during the hours we needed. Staff were always there to help out with any needs.

Found I moved too many things. Looked for local storage to Mid-Town Sacramento and this place is perfectly located! The website was everything a website should be, can get everything done online with one visit. Even visited and the facility is perfectly located, great hours and has supporting parking and moving equipment. With moving being challenging, this is a perfect “no-worry” partner.

Never had a problem with this place, only thing is Id prefer a storage company to open a bit earlier but whattaya do

Impeccable Friendly Customer Service. Facility Is Always Clean, Tidy And Easy To Access.

21st and R was a good experience. The building is well monitored and maintained. Signup and close-out were quick and easy. Andy, store manager, straightened out an issue I had related to prorating my final payment; he was really a great dude. Highly recommend this place.

I am very satisfied with my experience at 21st and R Self Storage. I was initially nervous to store all my stuff for a long period of time but everything stayed clean and bug free! I kept my stuff there for a little over a year. I would definitely recommend them to anyone looking for a storage facility.

Excellent staff go out of their way to help you get exactly what you need. I had my Pod delivered here and loaded directly from the storage unit. My car was safely stored indoors, and I had several small units to sort and manage my household items. Online billing was easy, and they have all the supplies you need. Excellent indoor facility!

The ladies that work here are great, its clean and secure!

They have like 5 levels of storage and indoor, temperature controlled units. Back a truck up to the loading deck. The higher deck trucks work better than uhauls for this place loading and unloading from the decks. They provide quite a few 5-6ft long and 3-4ft wide push carts to hurry things along.

It was a fast and friendly experience.

Simply rude.

Very Pleasant experience customer service is great. awesome prices and location 😁👍

Josh was very informative. He made me feel a good sense of security, leaving my things there. Very affordable for the space.

Self storage for all of your storage needs! The staff at 21st and R Self Storage are absolutely amazing! Not only did they help me find my unit help me load and unload items as well! They even helped to guide my daughter-in- law to back the truck up to the loading dock. And because Im a girl and Ive not got much experience they helped me to strap down my load as well! :-) I would highly recommend 21st and R they are great!

Facility is secure, clean, and accessible. Never had a hard time accessing my things for the two years I stored things. The hours are good, the clerks/managers are friendly and knowledgeable, Parking lot is good, availability of carts terrific. Would HIGHLY recommend this place for peace of mind with your items in storage.

Great Experience here. Andy was more than helpful. He was professional, thorough, and patient as we toured the facility, and answered all my questions. He was also great at helping me choose the right sized space. Great building, great location, great staff. Highly recommended.

If you want a super clean storage facility and live on the Grid, check out 21st and Rst storage. The staff is super helpful, the facility is spotless, and it has a very cool freight elevator!

Greedy company. They charge $50 to cut your lock if you loose your key and every other storage does it for free! Dont recommend.

Great service. I feel that my belongings will be safe and secure.

Super quick and easy to start renting, nice and friendly staff, and the easiest checkout process ever.

My first experience with using a storage facility. Super pleased with the helpfulness and friendliness of the staff. The facilities were well kept. There are many unit sizes in order accommodate various storage needs. Large elevator made storing my large furniture items a breeze.

Very good experience. Was a last-minute request for a 10 x 20 space. Everyone was very helpful. Its a very nice, clean and safe facility.

We needed to find monthly storage as our daughter was moving out of shared rental and couldnt move into new apartment for a couple of weeks. We called 21st and R as they are close to new apartment and have good reviews. We wanted to be sure we had something set up before her move out date. In talking to their customer service they were very helpful explaining how to reserve a space and the costs. We went ahead of time to check out the place- it is looks secure and clean. Andy got our information so when it was time to rent/move in our belongings it was very easy. We highly recommend checking them out!

Fast and friendly service, large facility. Moving supplies available as needed.

Honestly, the prices were great and the customer service was unbeatable. I would recommend it to everybody I know.

The guys running he 21 street location are amazing!!!! I’ve been using this storage facility for several years now and would never consider going anywhere else simply because the customer service is so outstanding. Additionally the facility always feels safe and clean100% would recommend

Staff is excellent and helpful!

Cleanest storage facility Ive seen. Five stories tall. Totally cool elevator. Lots of carts to help with moving stuff. Theres a dock you can back up to for loading and unloading. Theres even a restroom.

This storage facility is clean. The staff is friendly and helpful.

In general my experience with your storage facility was good and the facility was clean and the staff was friendly and helpful. However, on the day I moved out (Jan 28), the elevator stopped working due to scheduled repair work. It would have been helpful knowing this before I had my cart loaded and sitting in the elevator on the 5th floor on an elevator that was no longer running. I was told that the elevator would be out for 30 minutes but after leaving and coming back, I was told it was still being worked on so I unloaded my cart. A staff member did call me back an hour later to tell me the elevator was running, so this was a plus. Perhaps sending out an opt-in text message when the elevator is down might be helpful in this situation. I do recommend this facility if youre in or near mid-town.

Im back and forth, no issues, no problems with anything at this facility

This is a great facility. The staff are super friendly and helpful. The place is always clean.It feels secure and the staff are regularly checking to make sure things areSecure.

I would recommend and use 21st + R again! It’s clean, protected and all the the interactions I have with the people that work there, whether in person or by phone have been very friendly and efficient!!

Storage auction cool customer service gave me extra time to clean out very clean but no air hot

No complaints so far, completely understandable for how times are for all of us, cross my fingers my intuition is correct!

My experience at the 21st& R Street Storage Pro facility has been an excellent one. The manager Henry and his staff, Andy & Monroe, all assisted me throughout the chore of moving & consolidating, all the while making it much more pleasant experience with their knowledgeable, kind and considerate ways. Every step of the way I was impressed with their customer service. I feel that my belongings will be safe & secure with this crews attention to detail. Thanks so much!!!Performance:Fantastic!! When I needed more storage space to sort my belongings for consolidation, I was suggested ideas & accommodated on the same floor as well as provided with a generous deal on the cost. Between the drinking water, moving supplies and the overall terrific customer service, I will remain a customer for some time.

Im a returning customer for the excellent price and deal that Im receiving. The location is great and the staff, especially Wendy, is so helpful.

This was a great place that I used for over two years. I always felt safe there and I liked that it wasnt an outdoor storage where people had access 24 hours a day. If I had any complaint at all, it would be that I came in when they were doing a special and got a screaming deal. Since then, I got another unit that was double the price because I had gotten it later (outside of promotion), but then every year I got an increase on my storage rate as well. All in all, it was a good experience and I paid a year in advance, so when it was time to get out of the storage business, they made it very easy for me to get the portion of unused rent back on the units. I would be happy to refer them to anyone, but I hope I dont have to get a storage unit any time soon!

Friendly service, clean facility, reasonable prices. This is my go to place for storage in the Sacramento area.

Storage Pro is an excellent storage facility! I have had a storage unit for 12 years and I am extremely pleased, not only with the facility and the security it provides but also with the very friendly, extremely helpful and accommodating staff. Its always a good thing to do business with people you genuinely like. Henry, Munroe, and Tim are the sweetest guys! If youre looking for the absolute best storage facility in Sacramento, [IMHO] 21st & R is the place. PAW

Love this place. Staff is friendly, facility is clean, and great location. Also, the freight elevator is a nice touch and user friendly.

Havent been to the unit yet but online rental was easy

Great service and Staff and decent pricing on units Ideal for long-term storage needs! Not a maze of cubicle type lockers where you drive about looking for unit! I also rented a Public Mail Box (PMB) from the same location, very convenient! The huge Silo style heavy lift is a god-sent you can load as much s you dare and reduce the number of trips from your car, truck, van. I have rented here for about 2 years now and I have only 1 increase in rent for storage!

They are just good friends .

Love this place! Staff was great and always very helpful.

The person I talked with was very good and.considerate

I have been renting a unit from storagePRO for a year now. My experience with them has been amazing. They are very customer service orientated. They always find a way to work with you and tailor to all of your needs. The price is very affordable and the location is conveniently in mid-town. I couldn’t ask for any more.

The best personal to deal with. Comparable prices for the area. Me and my daughter both have storage units there, and they were very willing to work with us on a deal.

Very nice people. Clean establishment.

Its ok but not in summer ..

The staff is SUPER friendly here and willing to accommodate your needs the best way possible. The facilities are indoor with a large freight elevator- and it can hold A LOT. The freight elevator definitely makes the experience unique, and the staff shows how it is operated. There are big rolling carts for moving your things from parking lot to your storage space- which may be located on one of several floors. The facility is centrally located downtown with a large parking lot area and ramp. Next door, you can drop off old computers, tvs, etc for recycling- which I have found to be convenient on several occasions. The hours are typical business hours, so you have to keep that in mind: it is not open 24/7. The facility is located in my neighborhood- which makes it especially convenient and ideal for me.

Been with these guys at 21st & R for several years. Honestly, they all are the NICEST crew...very professional and the facility is kept very clean and updated. I highly recommend them!

They raised the rate $30 a month after my free month and then tried to hold me for an extra months rent.

They made it really easy to pay the rent ButUnfortunately It kept going out

Warning you have to buy insurance

Best storage facility in or around midtown. They have dollies to help move things around.

Okay prices and good to have a storage in their business

Professional, clean, controlled environment. Would use the facility if I ever needed again.

If it had longer hours, I’d give it 5 stars.

Very nice people and clean

Great customer service.

Ive been storing here for years. Clean, safe, wonderful staff. I will always recommend this place to people.

Nice people. Efficient. Businesslike.

Kinda pricey, the hours suck & not very comforting when it comes to security.

Youguysar cool

Cool place, nice people

Old is gold