user
Budget Moving and Storage
6530 Franklin Blvd, Sacramento, CA 95823, United States
Appearance
Budget Moving and Storage
Comments
Sh
Review №1

Booking jobs all over the states and can’t make it to customers I contacted us to pick up his job from Las Vegas which he couldn’t make it promises the customer all kind of things and then lied to her and told her his truck got stock called me and asked me to pick up the job for him and promised me all kind of jobs in the future after I picked up the job and put it storage he said he can’t even make the delivery and he don’t want to deal with job so now everything is on me he (STEVE) ignore my calls and when I called few days ago he just answered and hang up the phone on me.!!! I will report this guy and his company for booking jobs and can’t make it to the customers!! He’s operating as a broker which he not license for it SO BE CARFUL BOOKING JOBS WITH AFFORDABLE BUDGETS MOVING .!!!!!

AB
Review №2

Good work done by the team . The Driver Ray lead my delivery and deliver the goods as on time.

Ca
Review №3

DO NOT HIRE THESE GUYS. THEY ARE NOT A PROFESSIONAL COMPANY. THEY RENT TRUCKS AND FIND GUYS OFF THE STREETS MOSTLY HOMELESS PEOPLE. THEY STOLE MANY ITEMS AND HAD BROKEN SO MANY THINGS AND WILL HIDE IT BY STORING THEM IN PLACE. THEY HAD EATEN OUR FOOD WITHOUT ASKING AND TAKEN SOME ALONG WITH THEM. DO..NOT..HIRE..THESE..THEIVES..THEY WILL TAKE YOUR KINDNESS FOR GRANTED AND STEAL YOUR THINGS.. HAD NO REMORSE EVEN THOUGH THEY WERE TIPPED VERY WELL!

Mi
Review №4

So my boyfriend and I booked with this company and scheduled the move for Friday 5/14/21. I was very excited and ready to get things done. While scheduling, Steve asked us to text him our date, time and size to confirm booking and made it seem as if that was all we needed to do. We scheduled for 4:30 pm. Fast forward to Friday, about an hour before the scheduled moving date, I called Steve to give him my personal cell number to contact as my boyfriend was at work. Upon calling, Steve answers and tells me that he does not have us booked and asked me to send my boyfriends number and email to him so that he can “double check”. We end the call and I don’t receive a call back, so I call him again. He then says that we never confirmed our booking. It was definitely terrible communication on his part, but he agreed to move us the next day at 9-10 am so I decided to give him another chance. 9:30 am comes and I text Steve to ask if he is on his way. He doesn’t respond. 9:45am comes with no respond so my boyfriend calls him. He answers and says “I can’t come until Tuesday, didn’t I call you guys last night”? We never received a call from him. He then proceeds to tell us that we can call him back to schedule or go with two men and a truck. I am beyond glad that our lease for this apartment that we are leaving doesn’t end today or we’d be completely messed up. I’d rather pay more for good customer service and quality. Don’t waste your time and money, especially if you are on a tight schedule.Update: I texted him providing feedback on his customer service and he responded by threatening to take me to court ! I read older reviews and I guess that’s just what he does to customers/potential customers after he messes them over.

Iy
Review №5

Horrible customer service.I scheduled a move on 3/29 for 5/1. Called back 4/20 to change the date, which I was told I could do if I sent a text with updated information. Not one time was a confirmation text sent to me. So I called again on 4/27 to confirm. Still had an agreement but told to send a text. Then on 4/28 I called more than 5 times, once I got answer, I was told they did not have availability on 4/29, so I reminded him that I already was told I would be rescheduled, again I was told to leave a text message. I called again that night to confirm, and no answer. So I thankfully found another company called ANYTIME MOVERS LLC and they were able to take my last minute move the next morning without hesitation and amazing customer service. On 4/30, right when I turned in The keys after 5pm, Steve finally called me back, but he was confirming to move me on 5/1 instead of the verbally agreed change for 4/29. This was the worst situation! It caused me a lot of stress and I would never recommend this company.When you call, the voicemail tells you to send a TEXT but they never respond to them. So good luck for you to get a successful move from this company.

Dv
Review №6

I called Steve to confirm the next day move at 10am, he cancelled, stated he lost a driver and recommended 2Men in a Truck or Craigslist. 🥺😞😭

Sa
Review №7

Budget Moving has moved me several times, always excellent service.

Av
Review №8

I moved locally and I had a very positive experience with the movers, led by Jamile. The three men crew was professional and organized. They moved me when it was 109 degrees outside and still managed to get the move done quickly. I would highly recommend and use them in the future.

Pe
Review №9

This team was fantastic. It started with Steve who kept in contact with me by Text which was extremely helpful with my busy schedule. Easy to work with and offered me a no-nonsense quote.. others were and this is extra and this might go up in price... all which led me to believe that I could not truly trust the price... he gave a flat rate the guys that showed up were really great they took care of everything and worked hard to make things go smoothly. Hard working and friendly truly what more could you want. everything was wrapped and protected and arrived in the same condition that they picked up... definitely a 5 star experience for me.

Ju
Review №10

Just outstanding. They had the best price (over $100 less than the competition), and were fast, professional and too great care with my belongings. I am so happy I went with them - it made my move much less stressful. Thanks to the South Sac team!!

Ch
Review №11

Great guys helped me today! Great service great attitudes. Thank you! You dont know how much you took care of my need to move OUT!

Sa
Review №12

Fair price for good move. The price was good and the movers executed a late evening move with efficiency. Steve in particular was easy to negotiate with.

Me
Review №13

I used Budget movers 2 times now, and they have always been professional and very quick in their move. Steve and his crew are tops. I will be using them again very soon.

Si
Review №14

The movers dropped my $3,500 marble table and cracked it down the middle. He told me he would take care of it and have it fixed...then sent me a check for $180. When I tried to reach him he would not respond.Total con man and so rude and unprofessional.Even his movers said, ”good luck” when I asked if he would take care of it. Would never recommend this company!!!!

Ro
Review №15

CON ARTIST, CON ARTIST, CON ARTIST!!! I REPEAT, CON ARTIST!! His real name is NOT Steve, his real name is Patrick!! This guy is a predator, and liar and he will try to rip you out of your money. The day before the move he changed the move time TWICE, and STILL arrive an hour late. During the move he stopped to get food WITHOUT notifying me nor my fiancé, and lied about on the phone saying that one of the workers was supposed to tell me but never did. When we told him we weren’t paying him the full amount he tried to tell his guys to come back in and grab our belonging and put them back on the truck, WHICH IS AGAINST THE LAW. He tried to grab my TV and take it outside but that didn’t work, we quickly shut the door on him and called the police. Then he tried to lie to the police saying that I put my hands on him, when I never even touched the dude. The police let him know that he CANNOT take items out of someone’s home. Long story short, this guy should be in jail and he preys on young black men to work for him. DO NOT USE THIS FRAUD SERVICE. And if this isn’t enough, look this service up on the BBB, you’ll get the same response.

An
Review №16

Due to a terrible experience with a moving company scam, I called Budget movers at 6pm on a Friday desperately seeking someone to move me that night. They were incredible and made it happen within the hour; the movers were highly professional and moved all of my things with a great attitude and much care, despite having to work very late on a Friday. 5 stars and I would highly recommend them to anyone!!

Er
Review №17

On time, very professional and handled our items with care. Would use again.

Ja
Review №18

Friendly staff, clean units and a large facility.

ba
Review №19

They did a gre8 job for me

Information
11 Photos
19 Comments
4 Rating
  • Address:6530 Franklin Blvd, Sacramento, CA 95823, United States
  • Site:https://budgetmoversandstorage.com/
  • Phone:+1 916-628-7406
Categories
  • Mover
  • Automobile storage facility
  • Boat storage facility
  • Luggage store
  • Moving and storage service
  • Moving supply store
  • Piano moving service
  • RV storage facility
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations