I had a very good experience with Maita Mazda. The process is very quick and simple.#Ask for Chito. He is very friendly, thoughtful, honest and he definitely finds the best deal for you. Great customer service! Chito did an excellent job!

Chito is the best salesman! very helpful and knowledgeable, he provided excellent customer service, my transaction went very smooth with him. Thank you !

Julio was very patient while browsing. He was not pushy in the beginning, middle, and end of our transaction. Julio was very knowledgeable with our car selection. He would partner with his supervisor to see if our request would be possible. They absolutely made it happen. Rob at finance was also patient. He walked us through all the paperwork with details. At anytime during our transaction, both Julio and Rob was very transparent. This experience was great and seamless. Way to GO, Julio and Rob!

I have purchased two vehicles from Maita and have had a great experience both times. Julio listened to what I wanted and didnt try to pressure me into anything else. He and Sam searched for the exact car that I wanted and got it to the dealership in a week for me. The trade in and buying process was smooth and seamless. Anyone who is looking for great service should head to Maita Mazda, you wont get any better than this!

I bought a CX-5 earlier this year and have had a great experience. Sherri made sure to ask questions and provide information about the features I was interested in and she found me a great fit. I had a good experience with my service visits, the staff here made it quick and easy and were very friendly. I would be happy to buy here again.

Had good experience nice people help me out especially MR. Chito that help me to get the car that I need.

Apparently their online sales department dont like their job. I requested for offers through TrueCars. The offer they gave me did not interest me, so I told them I was not interested. They couldve just removed me from their list with a click of a button. I told them I was comparing prices between dealerships and if an offer is good Ill be interested, but Im not in a rush.This is the response I received.I did not know that the public is not allowed to use free resources to request for price information on cars.

My service agent Ricky always remembers me and greets me by name. They are always thoughtful in their recommendations and suggestions. Their service is timely with great communication. Customer service is top notch! Thanks you as always!

Cant say enough how professional and helpful the sales experience was for me at Maita Mazda, especially with Sherri Ws superb service and attention. And all at a click of a button online --couldnt be easier! Let her know what you are looking for, and she will have the car ready for you to test drive. Sherri W is a complete asset to the Maita Mazda team in Sacramento!

My sales rep Chito is awesome. He went above and beyond to find me exactly what I wanted. He kept me updated on the whole process and made sure when I got to the dealership (live out of the area) everything was ready to go. Very efficient. Love Maita Mazda.

The check-in and out process is quick and easy. The staff are always courteous and friendly. Maita Mazda is the only dealership where you should buy your new or pre-owned Mazda.

Great experience with the sales team at Maita. Unlike most auto dealer, we were not pressured into a decision and not hounded as we took our time browsing the lot and asking questions. My only complain is the finance person we worked with tried to upsell the extended warranty using the old FUD tactic and pushy. Otherwise, 5 starts. Lastly, we have not worked with the service department, so no comment of feedback here.

Came in to get some parts, and the team was very professional and able to help me find the right parts.I also checked out the Miata, and again, the team was happy to help and answer my questions.Although I didn’t purchase a car, this was one of the better car dealership experiences I’ve had in the area.

Got an oil change, vehicle check, and a tire rotation this week. Very fair price using the coupon. Was able to make an appointment and get the work done the same day. Dropping off the car and paperwork was speedy and easy. Pickup at peak traffic time just before closing was speedy as well. I was welcomed as a friend, all the work was done well, and my Miata is ready for springtime adventures with my wife. I have been shopping for a cost effective place to service my car for quite some time. Many service centers have recently fallen short. It was a very pleasant surprise to have such a positive experience at Maita Mazda.

Solvi Noonan did a fabulous job of showing me a 2021 Mazda CX-5 Touring AWD that had just came in. I knew I was in the market for a SUV, but I wasnt sure if I saw myself in a CX-5, but after she showed me the features and that it was AWD, I was hooked! I took it for a test drive and fell in love with it! She did a wonderful job from start to finish- showing me payment options and going over the features of the car. I was not expecting to drive away with a brand new SUV that is fully loaded and AWD all within my budget!

Chito, my sales rep, gave me a better deal than I thought was possible. He and his manager worked hard to make sure I was totally satisfied and happy with the deal they gave me. I give them the highest possible rating for anyone looking to buy a new car.

I wanted to take a moment to write a quick review of my recent car buying experience at Maita Mazda with Kelly R. I found the car I was looking for online, Kelly reached out immediately via email and provided me with various pricing options on the 2021 CX-9 Lease. I am a full time working mom of twins, so time is not something I have a lot of. Kelly had my trade-in appraised within 15 minutes during my lunch hour, I did my credit app online, came back to the dealership for a total of 1 hour to sign paperwork with financing, and pull personal belongings out of my trade-in. Kelly even helped to remove my kids car seats! This was by far the easiest and most pleasant car buying experience I have ever had. I would highly recommend this dealership and especially Kelly!

Great customer service, my wife and I dealt with Kelley in internet sales and it was easiest experience ever!

Responsive and helpful without any heavy pressure! Everyone I encountered here was polite and helpful, but I mostly worked with Sherri and Kelly from the Internet sales department because I used an app to research models and then contacted the dealership through the app. I found them easy to work with. Most importantly, they were great about helping me determine the right model and options to fit my actual needs and budget, rather than talking me into any upsells. I was considering other makes and models, but the service I received from Sherri and Kelly at Maita Mazda was one of the major reasons I wound up with a Mazda at all. I highly recommend Maita Mazda!

Sherri Wicksten, the most rude dealer Ive ever met. With 720 credit score, she found a really high APR( > 10%) and when I told her that I cannot afford high interest, she asked me that why dont you buy with cash? I told her before that I dont have enough cash to buy it, so just want to shame me that Im poor? I always reply to her very polite but she keep replying in a rude manner. After I rejected her, she blamed me that I wasted her time. If you can accpet humiliation, shell be your best choice.

Sherri was wonderful! Thank you for making my car buying experience great!

There was an issue during the sales process that made me upset. Fortunately, Sam and Solvi found a way to fix the issue and make me happy. They both made my wife and I feel valued as customers and gave us an awesome deal! Thank you for everything!

I very recently purchased a certified used vehicle from this dealership, which supposedly underwent a 160-point inspection before it was sold to me. This was obviously not the case, as it was sold with a bad battery that died after 2 days of light, normal usage. They were good about replacing that under warranty, and they also fixed the alignment, which was pretty off. I had to take it back in today to have them take a look at the sound system, which has been fuzzy and distorted, but I wanted to make sure it wasnt user error before I called them about it. After a few hours, I received a call saying they updated the infotainment system which was two versions old (yet another item that should have been checked before it was sold) and that they couldnt hear any distortion. After spending $40 on Uber rides to get myself around, and spending gas money and time to try to bring this car up to their own standards for certified vehicles, on my drive home the distortion was still very present. I did my own diagnoses in five minutes at home, and figured out which speaker the noise is coming from, and Im taking it back in tomorrow (to the chagrin of the service employee who helped me). I cant believe theyre annoyed at me for wanting the car to be up to the standard that they advertise for their certified vehicles. No offers for gas or oil change vouchers, no apologies for the vehicle not being in the condition it was advertised, just lots of wasted time and money on my end. I love Mazda, but if Maita doesnt get it together, I wont be using the dealership for anything other than warranty service, and will not be purchasing another vehicle from them when it comes time to upgrade.

I just experienced the most seamless transaction leasing a car. Thanks to Chito Espigadera he made this experience pleasant!

Unrivaled car buying experience. Kelly (salesman) was extremely knowledgeable about the vehicle and very patient when answering all of my questions and concerns. He was very personable and friendly. I didnt feel any pressure during the buying experience. I purchased a Mazda3 Turbo AWD Hatchback at a very reasonable price!You cannot find a better dealership to purchase a vehicle at than Maita!

Came in looking at a car Id seen recently listed online, had fired off a few emails to their sales staff which were quickly returned. Drove up and brought my trade in, got what I needed for it and the sales experience was super easy. Thanks very much for your help! Loving my Miata!

This Place was one of the best to buy from as compared to other places. The person who helped me with the whole process was Chito. Thanks to him the process of negotiation was really easy. If anyone is planning to go for Mazda they should go to this place and specially to Chito.

Went to go get coolant for my mazda3 and was greeted and assisted by a mechanic named Jason in the Parts Dept. Real pleasant guy. You could tell they take their customer service serious.

My husband and I were looking for a new family car to receive our new baby in the next couple of months. As soon as we arrived to the dealer we were greeted by Bill Raab with a warm welcome. Bill asked what we needed and he immediately took us and showed us what we thought we were looking for. Once we saw the car we realized we wanted something different. Bill made sure to show us all of our options by being friendly, knowledgeable and not pushy at all, we really liked this. Once we decided what we wanted the process was easy a little long but we know that this is normal when purchasing a new vehicle. Over all we are happy with our experience and with our new car.

Great customer service by a team dedicated to ensuring each patron is treated fairly with respect and admiration. CDC safety guidelines for Covid related issues are in full force. Maita Mazda Auburn Blvd is the top of the line. Quick, yet quality vehicle repairs as well. Great job guys!!

Best experience ever of getting a new vehicle. Kelly was very helpful and went over all the functions of our new vehicle. We never felt any pressure at all.

Would give zero stars if I could; I bought a certified used vehicle from them, now theyre refusing to fix issues that are under warranty, and they also broke my passenger door to where it will not open when they fixed the failing door actuator. Go to Roseville or Elk Grove, save yourself the time and the resources. Their service department (especially Anthony) is inept and antagonistic.

All I can say is Ask for Chito. Very personable, and no pressure. Took his time explaining all the new features on the 2021 Mazda 3. He would also take the time to answer any of my questions. Followed up with me to make sure everything was going well. A great experience!

Came here the other day to get a car. Came out with a preowned 2020 Mazda3. Its basically brand new, and I am absolutely IN LOVE with it!!! I have nobody else to thank but Chito! He was extremely helpful the entire time from when we first came to the lot just to look at cars to the last time when we came to test drive and buy the car. He certainly went above and beyond when it came to making sure everything was going as it should be, and I am extremely grateful!!! If you come to Maita Mazda, ask for Chito!!! You wont regret it!!!

Best car buying experience EVER!!! Love my new Miata MX-5 RF! The internet sales department manager Ira Carter and Finance guy Shawn, were THE BEST guys to work with. I was in and out of showroom with my new car under 1.5 hrs! Worked out all the details over emails, so wasted zero time once I got there.

Just recently bought a new Mazda 3 from this dealership with great help of Chito Espigadera! He made the process of buying my first new car fun, informative and easy. He made sure I got the best price, that I knew all the features and how to use them, and that I left with a well cleaned and tip-top-shape vehicle. Hes also funny! Will gladly be returning here next time me or my partner need a new vehicle as Mazda has really stepped it up with their new interiors and designs for 2021!

It was very nice experience overall. The salesman i met was cheto, he was really nice to talk to. A lot more friendly as compare to many other dealerships. I havent done any oil change service yet, but hope it will be a good experience.

I had a great experience working with Chito when purchasing my vehicle from Maita Mazda a couple months ago. As a first-time car buyer, I was very intimidated by the process, but Chitos expertise and patience eased my mind. When you go to Maita Mazda, ask for Chito! Highly recommend!

This was the best new car buying experience Ive had. Kelly our salesman took a lot of time to explain all the different models and options. There was never any pressure to buy something we didnt want. When I left I didnt have any stress or regrets of my purchase. I highly recommend this dealership!

Sherri was amazing. Not only was she totally up front and honest in all of her discussions about money, but also I was very impressed that she actually included the finance charges in the total out the door price. I had not been expecting that, and was very impressed. Sherri stayed late after closing to help me pair my phone and show me features on my new car. She also set everything up to get me in and out quickly: I had someone watching my kids and dog and it was wonderful to come retrieve them earlier than expected. She communicated with me via text (preferred by me) all day, and I never felt pressured or anything negative from her. I actually had been planning to buy from another dealership, and told her that immediately when she first reached out. She didn’t try to talk me away from them, but gently pointed out your lifetime limited powertrain warranty which piqued my interest. It got us talking. Then she said she would be totally transparent about the out the door cost and that she would not do any shady add ons or hidden fees. I was feeling a little guilty to ditch the other sales guy, but really liked Sherri and the deal she was offering. Low and behold, the other sales guy finally got back to me with the in writing quote I had requested which was nearly 1800 dollars more than his verbal out the door price. That sealed the deal: she put everything in writing and never wavered. A great price, a great honest person, and she answered all of my questions and never pressured me in any way. She even joked with me and made me like her personality too. I look forward to being able to refer people to her! I have never been happier with a car salesperson. She also texted me today (day after purchase) to check in and see if I had any questions about the car or it’s fancy features. She had already made the sale, but still took the time to check in with me and seemed so genuine in her love and enthusiasm for Mazda. Her knowledge about the car was also awesome.

Walked in with my sister to buy a new CX5. Agreed with the sales rep that we would have the rails, crossbars, cargo cover, all-weather cargo tray and mats included into the price of the vehicle as similar cars that we were looking at came with the above. We also informed the rep that that we were interested in 60 month financing. Manager comes in and states so if you can get your payment at about $550 you will do it? We agree on the price if all the accessories above are included. They ask us to get insurance on the car. We get a quote but wait on actually getting it and then go over to their finance lady. She starts selling their GAP and extended warranty. I advise my sister against both and the finance lady cuts me off and rudely responds, “Can I finish?” Um, she was done talking when I spoke against getting the warranty. Anyway I let her finish and she goes on and on and on. My sister agrees to the warranty. As we approach to signing the final documents, she flips and acts like our best friend and offers us chocolate for stress managment. We politely decline. I notice an extra ~$1k in the original negotiated price AND 63 months NOT the 60 months we originally agreed too. The finance lady looked at me as if I am an idiot (very rudely) when I asked her about the pricing and the term change. In total, if you consider the monthly payment, that’s a minimum of $2100 that came out of the blue (sales tax, license, registration, warranty, etc. were all added on below and accounted for). We asked for clarification from the manager and he just said we agreed to ~$550/month with everything included and pretended we didn’t agree on a 60 month term. The lady said it was because we added the extended warranty. We didn’t negotiate the warranty with the manager so I still don’t know why she through increasing the term by 3 months was okay. She should have simply increased the monthly payment so that we can see the difference. Both the manager and their finance lady tried to pass it on as a misunderstanding or miscommunication to which we politely agreed. Anyway, we took a minute (without her present), then got up, and walked out, hoping for a call back from them at some point in the future when they get their act together. Later that same day my sister got a smoking deal at a different dealership on a lightly used CX3 Grand Touring I found online and which she will have payed off in 1.5yrs or less. I must say, this Mazda dealership looked great at first. Anyway, I don’t think I will be buying my new car from them next year (looking to upgrade my car to an SUV).

The dealer contacted me quickly with a great offer after I showed interest in a particular model and trim. I was able to get a test drive late in the day, get walked through the entire purchase process and drive home with a new car by the end of the day. Very easy and hassle free.

It was easy and pleasurable. I never thought I would say that about a car buying experience. But from the first contact, via email and phone, to the showroom, test drive and document signing, it was terrific. I’m very happy with the whole experience and every person I Encountered.

Had a good car buying experience. Chito helped me with the car buying process. He was able to answer all my questions. #askforchito

My salesperson, Chito, was fantastic! I am thoroughly enjoying my certified pre-owned CX-5. The buying process was very straightforward, transparent, and stress-free. I highly recommend Maita Mazda and especially Chito.

Initial visit was scheduled via the online email request. Response was prompt and on arrival Sherri and Kelly were ready for me. Negotiation process was honest and generally transparent. Well done!

Every time I go into Maita Mazda it is always a great experience... Christian is my service consultant and always so helpful and always gets me a loaner car so I can get off to work... I really appreciate him going over and beyond to make my experience with them always so easy and the snacks in the waiting room are always great!! Also a shout out to the manager Mike for helping me ... thank you Maita Mazda!

Have a minor service issue spoke with the general manager Sam cobb and Marlon and they handled my situation with care and professionalism

April 18, 2021I just bought a Mazda Miata MX5 RT Grand Touting from Miata Mazda at 2410 Auburn BLVD, Sacramento, CA 95821.Mr. Chito Espigadera, the sale person, provided me an outstanding service. His was totally focused on the welfare and satisfaction of the client. I was so lucky that he handled every detail of the purchase of the Miata.Tilahun YilmaDavis, CA 95616

I submitted my request on true car to get my employee pricing. Kelly reached out via email and phone. I explained I was coming to the dealership Friday but couldnt stay long because Im high risk for contracting COVID. Kelly was respectful of my time and I was able to sit in the vehicles to find the model most comfortable for me. No pressure sales tactics, straightforward honoring of the true car price. They did all my paperwork online and over the phone. They answered my questions promptly. On Sunday, I met with Sherry and Shane. They finished my paperwork and showed me how everything works in the vehicle. With the time on Friday and picking up the car on Sunday, I was in and out in less than 1.5 hours. This was by far the best car buying experience I have had. Ill note they offered to bring the car to me even though I lived outside their radius, I was just too excited to wait!

My Mazda CX-5 was just serviced for a routine oil change and checkup. They are still open for appointments and they had an opening for me to be able to come in the day of. This was my first time coming to this service center. The woman I spoke to on the phone was friendly and helpful in getting me setup for the appointment. When I arrived I was greeted promptly and they walked through everything that would be done. They gave me a time estimate and showed me to their waiting area that was filled with water and snacks. Everything was spaced out and felt safe to be able to move around without coming in contact with others. I wore my mask the whole time, as did a few other customers who were getting their cars serviced. They finished early and I was able to get out of their in just over an hour total. They walked me through the service, charges and what they anticipated would be needed in future visits if I choose to return. Overall it was a wonderful, no nonsense visit that took care of my car maintenance without hassle. Definitely will return for the next service.

Couldnt be more satisfied with the service we received from Chito! From the minute we showed up on the lot, he was helpful, friendly and didnt pressure us into anything we didnt want. Great communication and cooperation as we found just the car we wanted, and were loving our CX-9! If youre looking for a new Mazda, you cant do better than heading to Maita and be sure to #AskforChito!

Had an amazing experience! Chito helped me pick my first brand new car. I went for the Mazda 3 due to the fact that I have already had a previous one. There’s so many good selections and colors, but I fell in love with the Mazda 3. It’s such a small and compact car and you can basically fit in anywhere. If you ever go to this dealership ask for Chito and tell them I sent you!

Until today I never thought it was possible to have a positive experience buying a new car at a dealership. Kelly was great (he works with Shelly to handle leads from the web). Friendly, professional, and respectful of the fact that I had done research. He provided information instead of trying to sell per se. Even after we completed the deal, he took time to show and explain features. Also, when I asked for a written sales price quote, the price was very competitive as shown on pricing research sites.

Thank you Ira Carter. You made the whole car buying experience smooth. We appreciate taking the time to answer all our questions. It helped make us the right choice for us. My wife was nervous with the whole buying process. The time you took to answer helped relax her with the whole process.

Bought my first new car of choice (I’ve bought cars before but this one I got to choose my options) and Chito made the whole experience feel comfortable and effortless. He really listened to what I wanted and put in the work (I was pretty picky). Great experience #askforchito

Maita Mazda in Sacramento has the best staff and buying a car was a great experience! The vehicles are awesome, I highly recommend visiting this dealership when looking for a vehicle!

Working with Kelly was a great car buying experience. He was friendly, responsive, patient and honest. I got a great deal on the car I wanted and the delivery experience with my daughter was exceptional.

Sherry was awesome - from the first call until the end. Phenomenal customer service. We then met the GM and F&I person and they were both great as well. We have already told 2 people about you guys hoping to give you more business. Thanks for making this so easy!

Friendly, accommodating, respectful, the facilities were kept clean, and the cars are well taken care of. Our Sales Rep, Bill Raab is very helpful and polite.

Recently went to get a new car since my old broke down. Walked out with a brand new 2020 Mazda CX-5, and a good monthly payment! They are there for you, and will help you find the car you want. 10/10 would recommend!! #AskforChito

WOW, what a great experience!!!! We had a terrible experience with their sister store, Honda Maita, after Honda tried to raise the price of the car an hour after I had inquired about it and was about to go see it. I happened to refresh my screen and noticed the car was a new higher price. Honda Maita said oh well. I had accidentally put in an online inquiry to Mazda Maita thinking the car was at their location but it wasnt. But what a blessing in disguise that I reached out to this location. I told them what had happened with their sister store and they secured the car for me and also gave it to me for the price it was at when I inquired that morning. Mazda Maita came through and cleaned up Hondas mess and saved the day. We dealt with Sam, Sherri, Scott, and Ira over the phone and email prior to going in but ended up meeting and dealing with Ira and Chase for the purchase process. For all the others that were at the dealership and greeted us and detailed the car, went and fueled it, etc..... they were all so friendly. Never once did I feel pressured during the paper work signing process and the whole extended warranty part. Actually they were very fare and easy going with the part, wasnt your typical salesman pitch and we ended up buying the warranty and GAP as it was a great deal!!! :)I suggest this store for your car buying experience over and over and if you find a car at Honda Maita that you like, do yourself a favor and have it transferred to this Mazda Maita!!!! :)

So, my husband and I were both on the market for new vehicles. My husband because his car was 10 years old, and was feeling pretty cramped with a toddler’s car seat. And me because my car was totaled in an accident. I was planning on buying an entirely different car, but after my husband tested the Mazda CX-5, I began to have my doubts. I did end up testing the car I thought I wanted, but at the end of the day, it didn’t stand up to the Mazda. So, we bought two! Had a great experience at Maita. And by all means, #AskForChito - he’s incredibly friendly and knowledgeable!

Had a GREAT car buying experience, can’t even believe it was that simple. We worked with Chito and couldn’t be happier. #askforchito

Paul was absolutely fantastic. He was courteous, friendly, helpful and more than willing to negotiate fairly. From the salesman (ask for Paul!), to the finance department, to the manager, things went very smoothly.

Came in a couple of weeks ago to negotiate different vehicles with Chito and was very satisfied. Chito made my visits very easy and straight forward. He is an honest man that will tell you the truth and will definitely work with you to provide the best customer service/sale possible. I came in exchanging my 2019 Mazda 3 Sedan Base and walked out with a 2020 Mazda 3 Sedan Premium! All while paying the same monthly payments! Highly recommend talking to Chito! #AskForChito!

My husband and I bought our first Mazda from Maita Mazda about 3 years ago and weve been happy ever since. Our car was amazing and the service was always friendly and helpful. We recently went in to check out the CX-5 and we were greeted warmly by Chito. He was very accommodating and it was like talking to a friend. We purchased our new vehicle and Chito has been kind enough to check on us to see how were enjoying our new vehicle. We are super happy :)

Great dealership..they got me approved when I had been turned down elsewhere and left no unanswered promises. I had everything completed over the phone and online so by the time I got to the dealer all I had to do was sign and drive. Ultimately the best car buying experience I have ever had no joke!!!!

Friendly, knowledgeable people! Thank you so much for professionalism and honesty.

The most enjoyable car buying experience ever!Zero pressure from Ira and Charley who helped in the test drive and final sales. I did my homework so I new what would be a good or bad deal, price wise. I then requested an online a internet price. The price came in right at what I expected as a good deal. No hassle or haggling, perfect. All staff was especially friendly and attentive throughout the whole process. I will highly recommend this dealership to all my friends and family.

Our salesperson, Kelly Rianda, was great! Very nice and trustworthy, he really made the whole experience much more relaxing. We were able to get all of the information we needed with some recommendations but nothing was every too pushy and it never felt like a typical car transaction. I would recommend Maita Mazda to anyone in the market for a car. Thanks for the experience!

This was my second purchase from Maita Mazda. I returned because I got a good deal and excellent interest rate. This was AGAIN a stress free experience! They took time to ensure that I got what I needed and wanted I have also used their service department and have always felt that they were fair and reasonable. I have to say that I trust them because every experience has been a positive one. Run dont walk to Maita Mazda!

Sherri immediately replied to my email requesting a quote and the price was more competitive than what other dealerships were offering. Ira answered all of my questions over the phone prior to the appointment and oversaw the actual vehicle purchase; he was great - courteous, professional, friendly, and knowledgeable! Shane in finance was incredibly patient as we thought through the additional Maita offers in the final purchasing phase. Overall, we are very happy that we made the drive out from Mountain View to Sacramento to do business with Maita Mazda!

Walked in to buy two new cars, Mazda 3 & Mazda 6. Ira was very courteous, patient and answered all our questions. He gave us the best quote and we ended up buying both cars. Would recommend Ira to anyone whos looking for a new Mazda!

My experience was not liked, instead It was grateful, thankful, and blessed to have a great and awesome experience. Sherri and IRA provided a welcoming approach and caring to my vehicle needs approach. I did not have an intention to purchase a vehicle, but they provided me with an opportunity I could not refuse. Thank you Maita Mazda and Team! Above all, the sales and finance team made the experience a welcoming one that I will cherish and remember for years to come.

Great website.. nice sales staff. Very professional and down-to-earth!

Best car experience of my life! Sherri from the internet department was awesome from the beginning to the end of the sale! I would definitely recommend!

I simply dont have the words to properly express my gratitude to Julio N. and the rest of the Maita Mazda team. We had spent over 8 frustrating hours at other dealerships in the area, all of which left us with a rather negative impression. When we went to Maita Mazda, Julio provide us with an eminently stellar experience that we will not forget. It was hands down the best car buying experience at a dealership that we have ever had. Julios keen eye toward world-class service service and building long term relationships was palpable. Beth E. in the financial department was also a breath of fresh air. I literally didnt think buying a car from a dealership could be so painless, and dare I say, enjoyable. Well played Maita Mazda.

This dealer was great, I loved the buying experience there, however we had an issue with them not paying the registration for our vehicle. it took two weeks for them to get back to us and they did send a check back for a partial registration fee reimbursement but holly hell! Trying to ask questions to the finance manager Beth is like taking to a teenager who did something wrong, so much attitude and has a matter of fact kind of attitude. I would still buy another car from them as long as I never had to deal with her!

Even though I live in the Bay Area, I am happy to make the trip to Maita Mazda to have them perform my car service. They always do a thorough job and I trust their recommendations. I never feel as if they want to perform service that is not in the best interests of my vehicle as well as my pocketbook. My sincere thanks Maita Mazda!

Online appt system makes it easy. Quick, friendly and thorough service. Shuttle service available too.

This was the pleasant experience I have ever had purchasing a car. From start to finish the staff was courteous, professional and efficient. I surprised myself and ever purchased and extended warranty. I will definitely be going back the the Maita family next time I am looking to purchase a vehicle.

Sales team and everyone there were professionals yet felt like family. We were blessed to have such a wonderful, stress free experience. Thank you Ms. Sherri and your team for making that happen.

Very nice showrooms, pictures of the racing heritage, and product presentation. But the best part of Maita Mazda are the people, especially Scott Ikesaki, Sherri Wicksten, and Sam Cobb. It’s people like these that make a business successful and thrive when other cannot.

Got my car in on an emergency basis and did repairs in a prompt time. Helpful explanations of all diagnostic issues.

From the moment I stepped onto the lot, I knew I had found the right place to buy my car. I was helped by Charlie. Although it was a Mazda dealership, I was looking for a Honda. He went through their whole Honda inventory with me until I felt confidant that I was buying the right car.I let him know although I had a large down payment, I had A VERY strict budget. Charlie, his manger and the very sweet lady in finance worked with me and the bank and helped me get a great deal. I NEVER felt pressured. Theyre a great team! If youre looking for an HONEST, REPUTABLE place to buy your car go see Charlie at Maita Mazda!!

Ira was great. I came into the store knowing exactly what I wanted, and what price I wanted it at, and he made it happen pain free. My family has bought 3 cars this past year, and Maita Mazda and Ira especially were the best experience we had at a dealership so far. There was no pressure from Ira to purchase any additional warranties or packages that I was not interested in, and we were in and out of the dealership faster than in any of our other experiences. I would definitely recommend Maita Mazda and Ira to anyone looking for a new Mazda

Kelly was excellent throughout the entire process. He kept me well informed of everything going on. Even after I had a locked in price through my banks site, which hadnt updated with the Mazda site, He got me the lower Mazda site price, and honored my banks member discount. So i ended up saving roughly $800 between the price.The only thing they could have improved on, was having the car out and ready to look at, and test drive(when I had an appointment to see/ test drive the car). It was actually parked in a corner, and they had to pull it out before I could test drive it.Everyone of the representatives there, that I dealt with were very courteous, and helpful. Id recommend going to Maita Mazda to purchase a vehicle.Would have gotten the full 5 star rating had car been ready to test drive when I got to dealership with an appointment made in advance.

I purchased a new mazda 6 and the 5 year, 50k service plan. Wonderful staff, comfortable waiting area. Coffee, cold bottled water, and snacks are free. They offer lift rides to customers who dont want to wait for their service to be completed. I drive from over an hour away but its worth it. Im a happy customer.

One of my rare five star review. Great service experience. they now employ the Lyft service to take their customers home and return them to the dealership when the car is ready. For that alone they deserve accolades.

I had the 15k mile service, oil change, tire rotation and a battery drain recall performed on my 2017 Miata RF done on Saturday, 11/9 @ 1:00pm.When I scheduled the service online, someone from the service department called said they they would not have time to complete the recall as well as the other services, which was fine, I know my appointment was scheduled at 1:00pm and service department closes at 4:30pm on weekends.When I checked in for my appointment, the service representative offered to complete the recall that day so I did not have to make another trip. Great! Saves me time, as I work Monday-Saturday, so the fewer trips to the dealer the better. The rep was very excited and pleased to be able to save me some time, too. They said theyd be done between 4-4:30pm. I arrived at 4:00pm and got my car back at 4:40pm. Awesome, glad everything is done and out of the way!When I was leaving I popped the trunk to put the service documents and receipt in there and found a 6-7 scratch/scuff on the rear-facing portion of the trunk lid. That was NOT there when I dropped off the car.I immediately brought the service representative out to look at the damage. He pulled out glass cleaner and a microfiber cloth and tried to polish it out. He polished off the small flakes of clear coat that were scraped off my car, but the scratch is still there. Absolutely unacceptable.I am scheduled on 11/16 @ 1:00pm to have them try to buff it out, so unfortunately now I have to make a second trip to the dealer after all... Very disappointing. I hope they do a good job, but my trust and faith in them is understandably wavering. This would have been a 5-star review otherwise.

Bill and Scott were so friendly and helpful throughout the process. This was such a pleasant experience. This is our 2nd Mazda and we have been so happy. Great product at a great price.

The entire car buying process was very smooth and I never felt pressured by anyone, which can be a common unpleasantness that typically accompanies buying a new car. Rigo was VERY kind, helpful, and honest. I felt very comfortable working with him to purchase my car. Definitely the most pleasant experience Ive ever had buying a car.

Friendly service. Very quick. Wonderful tea while I waited. Plugins to keep my devices charged up.

These guys really know their stuff. The staff is friendly and helpful. Theyre up front about pricing and will tell you that estimates are just that. The loaner car they gave me is really nice. Thank you Mr. Maita and staff. Youre doing it right.

The best dealership in the neighborhood. Appreciate Mr. Ira for being very patient and providing us with all the right information.

Im not the guy that has to review everything, but I had to share how impressed I was with Maita Mazda, a definite first class operation! Id just purchased a used Mazda 3 and Car Fax indicated there was a recall on the wiper module.I was informed when I dropped off my car at Maita that it could take 2-1/2 hours and was offered a shuttle to get breakfast down the street or go nextdoor to Maita Toyota where they had a snack bar in the customer waiting area, I chose that and was also very pleased.With the wiper module replaced, the service tech took me through the complete safety inspection and I drive home in my freshly washed Mazda 3 at no charge.Keep up the superior service, Ill be back when the need arises.Ron Craig

This is first time I had a very pleasant encounter with a car dealership. Normally car salesmen would only state what they need without explaining why. Maita Mazda (Sacramento) Sales Manager Scott Ikesake made sure he understood our situation and went out of his way to make the sale was a success and that we understood what was going on. He even went so far as to investigate many options on how to complete this sale.

Extremely happy with the customer service and I have to say Micheal Scott is a very knowledgible and dedicated service rep. Great customer care and even better service. I will continue with Maita Mazda!

The service guys are very professional. Ive been getting my oil changed here and they always check my car for any other issues and explain them very well without putting any pressure on me. The service center waiting room is clean and comfortable. I trust these guys to do an honest job and take good care of my car.