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Land Rover Sacramento
2052 Fulton Ave, Sacramento, CA 95825, United States
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Land Rover Sacramento
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Tr
Review №1

Land Rover Sacramento is awesome ! Taylor took care of me. He was very kind, knowledgeable, honest, accommodating and answered all my questions. I will definitely continue taking my car there and working with Taylor.-Trina

Ju
Review №2

Land Rover of Sacramento helped me when I was in a difficult situation traveling between Oregon and California. Paul fit my vehicle in for service and Taylor took extra care in seeing that my Land Rover was repaired and ready for the trip home! Paul was professional, friendly, and concerned above and beyond, making sure that my vehicle was safe for my trip home, Tracy was professional, friendly, and thorough, keeping me informed throughout the process snd ensuring my repair was completed on time! Thank you Land Rover for your excellence in your vehicles, your service, and in your staff! I greatly appreciate all of you!J. Bockstahler

Ph
Review №3

Great service! Clayton Krebs was very professional and I was very satisfied with his great assistance.👍🏾

Mo
Review №4

The sales team at Land Rover Sacramento are top notch. They took care of me from the moment I arrived. They werent pushy at all. I enjoyed my experience and would recommend this location to anyone who is in the market for a new Land Rover.

Aa
Review №5

Michael McKnight was an excellent service advisor. He took me through all the details of what was going to be done, arranged a ride for me to come back and everything. Land Rovers arent the cheapest to maintain but its good to have a service advisor who doesnt stress you out anymore than you have to be. Going back next year for my next service isnt going to be nice to my wallet but at least theyll be nice to me there!

Sc
Review №6

One day turn around for most recent problem. Smooth process and car was cleaned inside and out which is a great touch.

Je
Review №7

Very bad repair experience. I sent my car for maintenance. They changed the oil for me, just the oil, and checked the various parts of the car for damage. When they checked it out, they sent me a repair inventory. I need me Check whether the damaged parts are repaired. It costs $1193.89 to replace the front brake pads, $1000.57 to replace the brake pads, $479 to replace the battery, and $502.6 to replace the engine oil. The price is so high, plus taxes and fees of $3402.51. Because the price is too high, I hope to get a discount. I got a 15% discount and the price was still very high, so I asked to cancel the replacement parts and only chose to change the oil. When I thought that I only needed to pay $502.6, the staff told me that I needed $705.55, and I asked him why the price went up again. Say that we helped you to check whether the car start-stop function is faulty and you need to pay more. I asked him if he can give me a discount. He said no, the price is so much. It is better to give me the list of expenses showing the oil price of $102.6, Working hours $595, tax 7.95, so I paid 705.55, my God, I regret stepping into the Land Rover, I regret buying a Land Rover vehicle, from the conversation to the end I did not get any glass of water to drink, the price of the vehicle is high, High maintenance price, low service, very poor experience

An
Review №8

Mike made the experience great and was very much customer service oriented in his job and helpful… Excellent Service

Jo
Review №9

Nice place, friendly service, professional staff, that’s why we keep coming back year after year.

Dw
Review №10

I took my 2008 Range Rover Land Rover Supercharged in for service and to have a oil leak and tire pressure light checked out. The rep pulled up the VIN# and began asking me questions pertaining to the cars history. He began asking where did I buy the car, and who completed the last oil change? He then goes on to say that there was a recall on the vehicle (faulty air bag) that hadnt been fixed. I explained to him that the recall repair was completed by Range Rover Rocklin a little over a month from the time he checked it. According to him they hadnt put it in the system to show it was cleared. He then goes on to say if I wanted his service people to check out my car it would cost $195.00 to diagnose each area and thats not included in the work had I got it done! He then says I want your business but it might be better off if you took your car to the shop who last done the work. I took my car to the dealership trusting that they could fix the problem better than a non range rover certified mechanic. I feel this rep saw me as being a black man driving a nice vehicle and wanted to price gauge me. I would be curious to know what other people have beencharged for a diagnosis, yet how many other black persons have been treated the same...

Ge
Review №11

Shane did an outstanding job getting us into our Range Rover. Appreciate all the hard work!!

In
Review №12

Our appointment was on Thurs morning at 9. We live 5.5 hours away. This was the 4th time into the service department for the same problem with our car. We made a mini trip out of it so they could work on the car. Said we would be back Monday to pick up, We called Monday morning. They said it hadnt even been looked at yet. We were very upset & drove the 5.5 hours home in the loaner car. The service man we talked to didnt even apologize. They did however fix it (we hope) by the next day & I requested they deliver it to us since we were now home already. At that point the service writer did thank us for our patients. That helped.

Ha
Review №13

Fantastic people did a great job and cleaned my car like it was new

Je
Review №14

They were prompt, worked on our vehicle and got it out on time. Took very good care of us.

Lo
Review №15

I always go above and beyond. I would recommend this company to anyone

Ka
Review №16

Taylor is really nice, but the service depart seems to have some issues. They forgot to call me when a part came in… on only found out they had it because I stopped by a couple months later. And today, they were in a team meeting when I arrived for my appointment… I waited for about 20 minutes and then checked in again and they ran to get Taylor to check me in. There just seem to be some major communication issues here. 4 stars for Taylor. 3 for the rest of the experience.

RI
Review №17

We have had nothing but problems with our 2017 Land River Discovery. It was supposedly a limited edition model, but it has been in the shop for 40 days since we purchased it in June of 2020. We recently had one of the windows busted out out on a trip to San Francisco. Well the window was repaired but there is still shards of glass in the back section of the vehicles. The service department leaves a lot to be desired. We wish we had never purchased this vehicle. We are in the process of trying to get our money back for this vehicle. Stay away

De
Review №18

They really do stand behind their product. Service is excellent. I would definitely send a friend to buy are relative. I am proud to drive a Jaguar! My Black Puma

St
Review №19

Taylor quickly helped me is scheduling the repairs for my car. He followed up and it was finished ahead of the time I expected it.

Ph
Review №20

I visited Land Rover Sacramento from the SF Bay Area July 5th. We called prior to handle all the numbers and financial aspects before we arrived so we didn’t have to play the typical games of a car dealership. Upon arrival we were met by Peirce a friendly young gentleman who let us know that he has worked for Land Rover 1 month. Peirce had the Land Rover we wanted waiting and he had us test drive the car and went through all the specs. We went inside to do all the paperwork and all seemed easy breezy, well at the very ends after 3 hours that was suppose to be 2 hours and ALL THE SIGNING OF THE PAPERWORK, we went to pay and the finance guy Steve was charging us almost 5k over what we had agreed and he knew what he was doing and so did Peirce yet both acted like they had no idea. SHADY AF but I was not the least bit surprised. While I was signing the paperwork Steve never said one word about how great Land Rover was but boy oh boy did he go on about his brand new super cool BMW X5 M series. Also the business was messy an empty gallon of bottle was laying on the floor, bathrooms were were the most disgusting bathrooms ever. First Toilet was sprayed with diarrhea, garbage baskets were overflowing with garbage and garbage was on the floor, no paper towels or soap. Seriously the establishment was not at all what Land Rover should represent in my opinion however I’m not surprised about the salesperson or finance guys bait and switch at the end. Overall, did we get a deal no, Did I expect to get a deal no but what I did expect was respect of being straightforward and at least not talk about how great another car brand that is different from where you work and at least have the facilities on point and clean. Oh and offer your customers water at least for crying out loud. I have purchased many High end cars in my lifetime and this Land Rover dealership was pretty classless. Peirce was perfectly fine to be fair. Would I go back eh ok yes but I was in a super good mood yesterday and typically I’m always annoyed and judgy so we shall see when I’m up for another car;)

Ch
Review №21

Mike Burk in Service is great! Tks Team!

Ro
Review №22

Great service... Got me in and out in a short period of time!!!

Da
Review №23

Great Car and excellent service from Niello - Jessica our sales person was the best

Na
Review №24

I worked with Phil and Abe in leasing my 2021 Evoque. Abe delivered my car to my work, signing docs was quick and painless, he picked up my trade in and spent time showing me all the features on my new car. Abe is knowledgeable, kind, extremely professional and a breeze to work with. Turn around time was fast with getting pre-approved, having my car transferred from Rocklin to Sac & having it delivered. There were no bumps in the road, both Phil and Abe are responsive and answered all of my questions, along the way. It was a seamless process, I give them a solid 10. I love my Nolita gray Evoque! Thanks guys!

Br
Review №25

My experience here was 5stars. I was working with Jessica, Phillip, and Rick in sales, sales leader and finance. Most appreciated was their respect for you and your time and not a hard push on upsells. The car I got was in great overall condition and at a good price. This has been my best car dealer experience. Note this is for Niello Jaguar Land Rover Sac, I see some low reviews mixed in here for a different dealer.

Ju
Review №26

Some advisors are very rude and condescending, I have to drive all the way to rocklin just for service because I’m treated bad here

Ja
Review №27

Professional staff, great experience and would highly recommend Sacramento Land Rover.

Ga
Review №28

Recently leased a Range Rover Evoque. Was comparing several models and chose this car because of the options and handling. Very sporty to drive and beautiful on the inside! Excellent sales and customer service experience. Turned around a month later and bought a pick up for my husband because we knew the quality of the vehicle would be top notch. Highly recommend Frank and Gina! Made the car purchase process enjoyable!

Je
Review №29

I had a very wonderful experience with J.C Miller. He is extremely kind and has great customer service skills!! Would definitely recommend my friends, family and others to request for his services. :) very satisfied with my 2017 Land Rover 🎉❤️

Jo
Review №30

We had great service and JC was amazing - knowledgeable about the cars and extremely helpful! He even had a great lunch recommendation while we waited for the car to be prepped. Thank you ALL for your customer service - the process from booking the appointment to finance to leaving the lot was seamless. We are extremely happy with our Defender and were especially happy you had a quite a few to look at and choose from. Thank you!!!

Jo
Review №31

Great deal on a new Range. JC and Gina were fantastic. It took about 3 hours from arrival to driving off. So plan accordingly. We love our car.

Li
Review №32

I had an amazing experience with Shane and Rick at Niello Land Rover . They were knowledgeable, courteous and responsive to all my questions regarding my Land Rover acquisition. Due to the current climate and being a new mom, it’s hard to find time to go to dealerships. Shane was so accommodating by driving to me so I can explore cars from the comfort of my own home. It was a very comfortable and a stress free transaction. I truly felt as though he had my best interest in mind. Rick handled the financing and he was respectful and operated with integrity throughout our entire transaction. He was able to do everything remotely via phone call. I literally signed the paperwork in my dinning room with my house slippers on. It was fantastic! If you’re at all on the fence or wanting to explore options at Land Rover Sacramento, give Shane and Rick a call you will not be disappointed!

Le
Review №33

Worst customer service ever. Dont deal with Keith he doesnt want to help you!

Jo
Review №34

They dont take care of their customers after you buy a car. Go somewhere else

Ka
Review №35

Ive needed help from the parts department a few times and talked to Jit. He was extremely helpful and super friendly. Thats the kind of service I like,

JO
Review №36

Salesperson was nice until I drove off the lot with my new car. After I bought my car they never followed up with me. And when I had issues with my purchase and returned later, they acted like I was bothering them. And gave poor customer service. Maybe because Im a nine-to-five guy who was buying a used Land Rover. I guess you have to be some rich Tycoon buying a brand new Jaguar or Land Rover to get a little more attention.💥Update... The sales manager reached out to me and we resolved the issue 😊

Wa
Review №37

Just went with my mom to pick up her car. For the most part very clean and very friendly

Fa
Review №38

Dont go here! Buyer beware!

Mi
Review №39

Not very good at calling to let you know your parts are in. But when you do go down there to pick them up, they go on and beyond the call of duty for you. Thanks guys.

Ji
Review №40

JC, Gina and the rest of the folks at Niello Land Rover are the best. Courteous, friendly and very helpful in guiding our decision.

La
Review №41

Only come for my yearly service these days, which is a good thing. Freeman Tiang always helps me out and gets things done with ease.

Ra
Review №42

First time I’ve truly enjoyed my car buying experience. My Jaguar is amazing and I’ve made new friends in the process. I highly recommend Zack for test-drives. He was able to explain every function and detail of the car. Working with Daniel and Gina to complete the paperwork was seamless. An absolute great place to visit!

Yu
Review №43

Land Rover Sacramento gave me a great experience of buying a car!! I highly recommend Spencer. He is very kind and helpful, and he valued your business very much. Daniel and Gina helped me go through my paperwork, which was perfect. Land Rover Sacramentos service is superior to other dealerships I have been to. Definitely will go back there!

Je
Review №44

Dropped my vehicle off at the service department, started off a little rocky, ended up great! Service advisor Jenn was very helpful and went above and beyond to give us excellent customer service!!! They even arraigned to pick up the loaner vehicle and drop my vehicle off to me at home, even though I live 30 miles away.Jennifer Reynolds

sh
Review №45

I was involved in a 3 car pileup and my car was totaled. took me couple months to find the right car and came across a beautiful (burgandy) honda crv. I wanted to do a big down payment and or cash out instead (cash on on hand). Well that was my big mistake. the financing manager was so aggressive with me, he didnt want to hear anything I had to say and got very pushy. Demanded I write a check for full price instead of maybe working out a bargain. Yea! No thanks. I walked out after he slammed all the paperwork in front of me. I may be just a female who got unlucky but i do know as a customer, walk away from dealers who doesnt even want to hear anything a customer have to bargain for.Update: Nissan Elk grove gave me a good bargain for a rogue! It was alot better deal then the honda! Thanks!

Ca
Review №46

Had an amazing experience with Maria Contreras at Land Rover Sacramento. She went above and beyond trying to locate the vehicle I was interested in purchasing. Maria was proactive in finding vehicles which matched the description of my dream car. She was knowledgeable, helpful and delightful. Five-star customer service for sure.

Qi
Review №47

I usually don’t write a review. But the promotion email from Land Rover reminds me to write my recent very bad experience there. I was supposed to test drive Velar and I-Pace, and tried to see whether I can take it home if there was a good deal. But the salesman didn’t treat me as a potential customer and thought I didn’t have enough money to buy their car. But actually I was driving Range Rover there. I previously owned a Land Rover, and I thought I was loyal. But the bad in-store experience totally ruined my loyalty. In the end, I turned to Tesla after I received totally different experience.

Je
Review №48

I am a new customer to Land Rover Sacramento, I have recently ordered a vehicle and am awaiting delivery. As anyone who has ordered a car, I am really anticipating the delivery and have stopped by the location to see what they have in stock and have an organic conversation with someone on their team.I have visited twice now after my order and have both times been greeted, entertained, and had a wonderful conversation with Maria Contreras, the Business Development Manager at Land Rover Sacramento. In a world of sales people who would say what is it in for me? This guy already ordered a vehicle, no benefit for me to help, Maria has engaged with me for all my questions and answered all concerns I may have had. Maria is hands down a gold mine, I wouldnt be surprised if she is promoted to General Manager for her customer experience abilities and show of diligence to all customers that arrive. Keep it up Sac Land Rover!

Cr
Review №49

We have been getting our Land Rover serviced here for the last seven years after purchasing it here as well.The staff are always so nice and professional. Tonya in particular is awesome. She has been our service advisor for some years now.We always make an appt, she goes over what we need done at that particular time which helps you plan your day. If the vehicle needs to stay longer than expected, you will get a service vehicle until yours is done and ready to take home.With Land Rover one expects a certain level of expertise and excellence in any car experience. Whether it is in purchasing one or having it serviced, one will get that here. Hence, my humble 5 stars!!!

ke
Review №50

Purchased a 2018 discovery sport, was the loaner vehicle only 3500 miles. Got a great price, after a few hiccups within the first few weeks we decided to return it and upgrade for a new discovery sport. They were so understanding our our experience, made the process so easy and gave us an amazing price, over all great experience and a great outcome.

Ka
Review №51

So thankful to the parts department (Roy) and the service department for taking time to help install a new battery for our car. We were on our way home from Tahoe and in dire need of immediate help. Roy did not hesitate to say sure we can help. I am forever grateful!!!

Ch
Review №52

Worst customer service

Ed
Review №53

So far Ive just dealt with the service and parts departments, and I have to say Im quite satisfied.One service advisor named Tonya took the time to help me look up old service records (for a Jag I bought which had been serviced there), and definitely went above and beyond the call of duty, making me feel very welcome, when I thought I was probably being a pain! The parts guys have always been friendly and helpful, and the sales staff makes it comfortable to just browse the lot.I

Ab
Review №54

Worst experience I ever had. sales manager will give you the feeling that you dont have the potential to buy their car. And beside all this he will talk about your culture he is a RACIST. stay away from this dealership.

Jo
Review №55

Maria in sales was friendly and knowledgeable. My overall experience at Land Rover Sacramento was extremely positive. Maria was helpful without being overbearing which I liked. I would recommend both Maria and this dealership to anyone I know.

Je
Review №56

Maria and Daniel were responsive, friendly and professional. Maria would get in touch with me minutes after any inquiry and sent me via email detailed and organized information on the car I was interested in. Daniel, the general manager, was easy to speak with and worked with us to figure out the best car for our needs. This dealership also sends Andrew to your home to review all the ins and outs of the electronics a week or so after you have driven the car. We are new to the brand and so far feel like life-long fans!

Ma
Review №57

Best car buying experience! A+ from start to finish. Ask for Spencer, we were in great hands with him. We will definitely be going back to Land Rover Sacramento.

Ra
Review №58

Very nice. I purchased a land rover .

Je
Review №59

Great car buying experience. No pressure sales people. Our salesman Scott was knowledgeable, found the exact car we wanted & made the purchase experience relaxed & stress free.

RW
Review №60

Horrible customer service. I needed to get my RR in for a new headlamp and they could not help. Clerk stated it would be next week, if at all. Really? Its a head lamp. They needed to check it out? Really? Its not coming on. Replace it. Simple.

An
Review №61

Bought a Range Rover certified from them, had a few problems with it. Daniel the GM of niello Land Rover Sacramento was amazing ... I cannot say enough. They stood behind their product . Tanya in service was awesome. Every time I went in they greeted me as if I was a friend. If I ever had enough money to buy another Range or jaguar they are the place I would purchase from again . They fixed my vehicle in a timely fashion and never had to return for the same issues. Its been running so great the past few months I even kind of miss seeing them! LOL... great company run by great people .. THANK YOU

Ri
Review №62

Bought a certified pre owned had it for 2 weeks and either paint or the compound used to detail it they told me to bring it in freeman at the service department the service manager took pictures Phillip barna was no were to be found freeman said he would give them to Phillip and he would get back to me 4 days later no call or has not responded back to me this is a cpo luxury vehicle if they would of not dropped it off at my home at night I would have never picked it up. Never will I deal with niello again I will email the president of the company this is not a way to do business!

th
Review №63

One of the BEST car buying experiences I have ever had! Zach was fantastic, very knowledgeable and spent just as much time with me explaining everything even though I was buying a used LR4. Everyone at Niello was very professional and no high pressure sales!! I would recommend anyone looking for a Land Rover or Jaguar to go to Niello and ask for Zach! He really is amazing!

Ju
Review №64

I recently leased a Range Rover from Land Rover Sacramento. I was extremely satisfied with the service I received . Spencer was my sales representative. It was the best experience Ive had at an auto dealership.

He
Review №65

Very relaxed atmosphere. Knowledgeable staff. Beautiful cars.

Ro
Review №66

Update: we got our car back, a part of the headliner fell off, they didn’t put a seatbelt clip back and both times we messaged Freeman, the one who responded below, nothing was done.Really disappointed in this dealership. We found a Disco Sport online, negotiated the price, drove down from Reno only to find out there were two significant tears in the headliner. This was never brought to our attention prior to signing the paperwork and we were told, “we never saw these”. Come to find out Land Rover doesnt even allow their dealers to sell a “certified used” with a flaw like this. Anyhow, we are more than 7 months after the fact and we still are struggling to get this resolved. Callbacks never happen from lower levels to management, they have not helped or made anything easy on us, infact, we are driving to Sacramento today to have them try and fix it. Overall a really bad experience that still isn’t finished. I’ll update this review after we take the car in and let you all know how they handle it.

St
Review №67

I recently purchased a pre-owned Range Rover Sport and my experience from start to finish was absolutely exceptional. Ask for Zach when you arrive! He took careful consideration to listen to everything I needed for my growing family and addressed any concerns I had. He took what is typically a stressful and painful process and turned it into an exciting and fun experience. I almost settled for a car that I originally thought was more practical for my family, but thanks to Zach I am driving my dream car and couldnt be happier! It turns out the Range Rover Sport is indeed the perfect car us. My husband and I are thrilled with our purchase! Thank you Zach and Land Rover Sacramento! You have customers for life!

Se
Review №68

Had a problem with Land Rover Evoque, brought it to Sacramento Land Rover-Jaguar. I like how staff treated me even though it took a while for the car to get fixed. Overall is good but Rocklin location feels more organized.

Ti
Review №69

I have bought many cars from many dealers through the years, and I can say that buy your next car from Zach Mongston! He is a class act and so is Land Rover Sacramento. Between Andrew Lyon and Zach Mongston and their ability to help me find the car I really wanted, at the price that I felt comfortable with, and the superior customer service, I cant say enough good things about them. BUY WITH CONFIDENCE!

Ov
Review №70

I Have had a 2016 Range Rover Evoque for 1 year and i have had it parked and in service half of the time of ownership and was not happy with the service i spoke to sales manager and was not willing to help in any way or even upgrade me to the sport. EMAILED THE SALES MANAGER AND NO RESPONSE IN 1 week

mi
Review №71

We bought a LR4 from these guys and absolutely love it. The car is great, the customer service is great and they have earned a customer for life!

Ro
Review №72

Good Customer service

El
Review №73

Roy at the parts department is the man to talk to if you looking for help to get a right parts on time !!!!!!! #1

Ch
Review №74

I am happy to share two more great experiences with Niello Land Rover Sacramento. I completed two transactions in the last two weeks: one on behalf of my colleague who had become frustrated with another dealership (she wanted a new Discovery with specific features) and one for myself (I traded in my RR Sport for a RR Velar). I worked with Aaron Faulk and Scott Johnson on both purchases, and they did a great job finding the right vehicle for my colleague and arranging a trade with a dealership in Manhattan to get it here. For my trade-in transaction, they were amazing at securing great financing and making the process painless. (Special mention to Gina and Andrew who made the signing process so easy, clear, and streamlined.) This is my 5th vehicle purchase from the Niello family of dealerships personally (between business transactions and helping my friends and family with purchases, I’ve done about a dozen deals with Niello) and I will continue to herald them as the “non-car-dealer” dealership. They make it such a low pressure, easy, fantastic experience every single time. I’ve brought business colleagues, friends, and family in to Niello and they’ve all been impressed with how Niello consistently elevates the vehicle buying experience. Whether you’re in the market for a new or pre-owned vehicle, you’ll be glad you went with Niello.

S
Review №75

MY OPINION: DO NOT GO TO THIS DEALER!! Im not sure where to start my story. I live in the SF Bay area, over 2 hrs from the dealership. I am a serious buyer. I spent several days working with a sales person on the car I was interested in. From the beginning, the dealership did not seem particularly interested to earn my business. The sales manager reluctantly agreed to come close to a price I was asking them to match from another dealer (farther away then Sac). Then the mgr wanted to low ball me on my trade, again for the same amount the other dealer was offering. The attitude I was getting made me ask the sales person if they wanted my business to which she ademently said yes. She also explained that the Niello brand of dealerships was very reputable and that there would be no funny business. So I explained that I would come in and assuming the car was accurate to the description, I would buy it. However it was Thursday and I couldnt get there until Sunday noon. We agreed... with the understanding that the car could sell before Sunday, which was reasonable. On Sunday I called the sales person right before I got on the road and she confirmed our appt. 90 mins into my drive I get a call from the sales person. Someone else was looking at my car and she wasnt sure what would happen. I was NOT happy. How could this happen? She called me 5 mins later after speaking to her sales mgr who told her I should stop for breakfast to give them time to see if this couple would actually purchase the car. What?? I finally told the sales person I was turning around and going home. 3 hours and $30 in gas wasted!!! I guess the dealer got a better price after all. Theres loyalty for you. Youve heard all of those bad stories about car dealers?? I lived it. If you go to this dealer, dont ever say you werent warned.

Gr
Review №76

The selection of previously owned Land Rover vehicles between Sacramento and Rocklin was incredible. They do a fabulous job of preparing their first rate inventory to sell.How do I start to describe one of most knowledge, professional, caring, funny and detailed sales professionals that I have had the pleasure of working with. Zack Mongston was a joy from start to finish.Zack has wonderful guest service skills and provides an outstanding guest experience for his clients during the entire viewing and purchase experience.The others on Zacks support team were; Dan, Aaron and Gina.The entire Niello Land Rover Sacramento team stepped up to make this deal happen, Mahalo...Thank you Zack for delivering an outstanding Land Rover HSE LUX that we are over the moon happy to own.Zack is simply the Best and Niello Land Rover Sacramento is also simply the BestZack we will see you in three years...

Ja
Review №77

LAND ROVER SACRAMENTO - KNOWS HOW TO DELIVER OUTSTANDING CUSTOMER SERVICE!As a single female looking for her dream car (Range Rover Evoque) I could not have asked for a better sales and customer experience from the initial test drive to closing the deal. Special mention to ZACH MONGSTON for taking care of me and my million questions with professionalism and a sense of humor, but most of all - for making the experience fun!I suppose I would expect high quality service from a luxury vehicle company, but the staff truly exceeded my expectations in terms of assistance, concern, personal care and attention. I am grateful for the expertise and service I received from all the staff and I would highly recommend this company to anyone looking for a high end/professional sales experience.Thank you to Teddy Phan for his help sealing this deal, and to Daniel Giles for drawing me pictures to help me understand how the financials worked!I absolutely love the vehicle and cannot recommend Land Rover Sacramento enough. See you all soon for a cuppa and to show off my pimpin ride!

Mi
Review №78

I rarley write reviews, however I feel almost obligated to write a review for Land Rover off Fulton. All I can say is WOW, amazing customer service, friendly and nice people all around. I had some concerns when purchasing the vehicle, a couple of little battle wounds on the vehicle (small almost unnoticibe) they took it in with no questions asked to have it fix and provided me with a rental car. This was my first big purchase and im almost positive I bought the least expensive one on the lot haha, didnt stop the entire staff I worked with to provide me with great service.

Me
Review №79

High end auto sales, parts, service.

Mi
Review №80

Much better dealer then redwood city

Ch
Review №81

I made my fourth purchase from a Niello dealership over the weekend (VW, Audi, Land Rover Rocklin, Land Rover Sacramento). I have found each dealership to be absolutely excellent.I had such a great experience working with Zach, Sean, and Dan in sales and Gina in finance. I love buying Land Rovers from Brits (and an Irish guy, in this case), as I feel that they have a true passion for what makes Rovers excellent vehicles. This experience did not disappoint. I felt like these guys were my friends throughout the process. I was under the weather this weekend and they truly went above and beyond to make sure I was comfortable. Gina in finance is a total pro, making the paperwork effortless and simple.Id highly recommend any Niello dealership. And if you go to Land Rover Sacramento, make sure to ask for Zach or Sean!

Or
Review №82

Beautiful location, professional staff.

Wi
Review №83

Awesome service from Val and Freman

Gh
Review №84

I’m in the market to buy new 2018 Range Rover Hsc but your stupid site sucks,no information at all,how stupid is that,somebody’s want to spend 120k and he doesn’t even get any information,you guys suck, really suck .

ro
Review №85

Service there is always great

Da
Review №86

Customer service was terrible and when they finally got to work they were performed as if they are illiterate to their own system

Ol
Review №87

Very pleasant, courtesy and polite

Do
Review №88

Excellent service!

Ch
Review №89

We were going out of town for a couple weeks. Started to smell gas odor outside of car. Took car in to check it out. Taylor was able to repair the problem by the morning we were leaving. Excellent service, knowing that driving the car could be dangerous.Thanks

Information
95 Photos
89 Comments
4.2 Rating
  • Address:2052 Fulton Ave, Sacramento, CA 95825, United States
  • Site:http://saclandrover.niello.com/?utm_source=GMB%20listing&utm_medium=organic&utm_campaign=GMB%20organic
  • Phone:+1 916-483-2886
Categories
  • Auto parts store
  • Auto air conditioning service
  • Auto electrical service
  • Land Rover dealer
  • Auto repair shop
  • Car dealer
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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