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Baskin-Robbins
1700 W 14 Mile Rd, Royal Oak, MI 48073, United States
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Baskin-Robbins

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Jo
Review №1

There is another location at 16 and dequindre- go there instead. The ice cream I bought here was clearly frozen and then thawed & refrozen. They know they should’ve thrown it away, instead they sold it. It makes it taste like raw cookie dough and it’s probably unsafe to eat. The Apple fritters are also more like a hostess Apple pie. Just go some where else- you’ll be so much happier.

Ti
Review №2

The ice cram was ok. The service was nice but the coolers were open when we walked up and waited for the employees to help us. Not sure why the lids were open on the coolers but there was condensation all over them, making it ward to see what I was Orting. Not sure if it was food safe.

Ro
Review №3

Excellent customer service. They prepare the food so well and are always there to answer questions. They even stayed open a little late to allow me to order some ice cream! Highly recommend them.

Ro
Review №4

Awful! Employees are not nice. Coolers are always left open and the ice cream is half melted. It is disgusting!

Mi
Review №5

We ordered a cake for mothers day and it was a mess. The picture wasnt centered like it was in the online order form. All cracked like it was an afterthought.

Ge
Review №6

Just had the WORST CUSTOMER SERVICE EXPERIENCE. Employees just stared at me when I entered the establishment. I waited to see if someone would greet me and no one did so I said “Hellooo.” Then the one guy mumbled hello back and asked me what did I want to order? I told him my order and then the other employee rung me up. I asked her to repeat my total because I couldn’t hear her and she caught an attitude and slightly yelled it. Once the guy finished my order he just sat the cup of ice cream on top of the counter. Didn’t say anything to me at all. So I ask “Can I have a bag?” So he rolls his eyes and starts talking in another language to the girl. He turned around and sat the bag on the counter not even handing it to me. I felt so unwanted and I will never go back to this place again if this is how you are going to treat your customers.

Ba
Review №7

The Ice-cream is tasty but I you dont always get what youLike ordering 2 scoops one Chocolate and one caramel you get 2 chocolateYou ask for Icecream dipped in chocolate you get the chocolate cone

Sa
Review №8

I love this place !! They have really good customer service and ice cream !

Ba
Review №9

Just tried to buy ice cream. Was ignored as workers were praying.We respect the need to pray, but at least acknowledge the custoners or put up a sign.

Ko
Review №10

Best Baskin in town!

Du
Review №11

I love this location. I stop here on my way to work on the weekends at night. The service is always friendly and fast. You will also notice this that they keep this particular location quite clean. I have had nothing but great experiences coming here.

Jo
Review №12

Its always nice for some ice cream I just gotta search and see is Baskin Robbins still 31 flavors or not

Be
Review №13

Decent ice cream, and ice cream flavors.Coffee, sandwiches, donuts, bagels, sweet cakes for your mouth hole 👄.Private restrooms are wheelchair accessible.Parking is free.Building, and parking is accessible to people with disabilities.

Ge
Review №14

Having a new way to clean their scoops between servings would be helpful to prevent allergies.

Fo
Review №15

I like baskin-Robbins has good range of sizes for their ice cream at a reasonable price.

Lu
Review №16

Not fresh. He does not throw away old donuts or gets new ice cream. He took hes old donuts and threw some powder on them. Will call an inspector to go check it out. It was nasty old.

Ja
Review №17

They always claim to have never carried certain products but when you go to the store theyre right in their fridge. Donuts were extremely stale, floor was unclean, and they didnt rinse the scoop between flavors.

Ga
Review №18

Small place. Went to buy a cake. Didnt had too much to select from. There was only one guy shuffling between coffee, ice cream and everything. Took almost 20 mins to get out as the guy at the counter took that long to write a message for me on the cake.

An
Review №19

A bit pricey but good quality.

Ch
Review №20

Just had an awful experience here today, will not be going back. Went through the drive thru to get my son an ice cream cone, got a medium iced coffee with one cream one sugar. After finishing my coffee I opened my cup to stick a piece of ice in my mouth and was shocked to see a rather large fly floating among the ice 😱.

Su
Review №21

This location is always clean and the staff is super friendly.

Ab
Review №22

Perfect ice creamKinda bad service

Ve
Review №23

I dont remember it.

Ti
Review №24

Great options and great service.

To
Review №25

Good ice cream

Ri
Review №26

Good quality 👍👍

sh
Review №27

Didnt make preordered cake and didnt bother to call!!!

Fm
Review №28

This place sucks I will never go to this location again

Br
Review №29

Good ice cream

D
Review №30

Didnt make malts not very friendly

To
Review №31

Service is sub par

Br
Review №32

Limited selection

Ti
Review №33

Expensive

gl
Review №34

Good

Wa
Review №35

Friendly staff

Li
Review №36

Heavy Cake

Information
6 Photos
36 Comments
3.5 Rating
  • Address:1700 W 14 Mile Rd, Royal Oak, MI 48073, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 248-838-8221
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:5AM–10PM
  • Tuesday:5AM–10PM
  • Wednesday:5AM–10PM
  • Thursday:5AM–10PM
  • Friday:5AM–10PM
  • Saturday:5AM–10PM
  • Sunday:5AM–10PM
Service options
  • Drive-through:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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