Speedy service for how busy they were. Got a nitro ice brew, kinda bitter but good if you prefer something less sweet. Tried the impossible breakfast sandwich, no egg. Pretty tasty!
For and iced coffee and a blended drink. Took over 35 minutes. Fully staffed store. Get you speed up people!
Awesome service, live music on certain days, decent food, and a beautiful bar.
Lately I have been trying different types of drinks each time I go to Starbucks. This time I tried the Caramel Frappuccino Blended Coffee, and it will be my last time ordering it too. This drink was so ridiculously sweet to the point that I only had about 1/4 of it and I could not commit to anymore of it. This drink was overkill because it tasted like sugar topped with caramel. It tasted like there was very little to no coffee
The atmosphere is good and intelligent.
They were out of all my favorites. Really disappointed.
Didnt like the number-coded locks on the bathroom and had to wait for someone to give us the code. While my partner was in need of the bathroom during an personal emergency.
My favorite Starbucks ever! The staff is amazing and always helpful, and will remake your drink in an instance if for some odd reason its not correct. With the amount of traffic they get, they keep a tight ship!
Yeah if you can help it dont go here, I asked for a Venti caramel crunch frappuccino, with an extra shot, they legit gave me ALL whip cream, I wish I can figure out how to post a photo because Im not exaggerating and I really needed coffee today.
Order ahead 20-30 minutes prior to when you need your drink regardless of time of day.
They are always friendly, pleasant and always have carry out orders ready very promptly. Best service I’ve seen in a long time. Professional and welcoming. Thank you!!!! Great job!!!!!!!! No covid chaos or confusion either. They are very organized. Also, they practice good social Distancing.
Love this place, always makes my drink perfect! Well they used too, now this is the third time my drink has been watery, I get 5 shots. And I have been getting this for say over 10 years. This is so not acceptable Starbucks. I dont know what the problem is but get it together!
Good coffee great service
The company I work for just cleaned it out because its no longer open. Its closed down
Good hangout pla e
Had a peppermint mocha and watch the parade.
I live the baristas here, they are very quick and make excellent drinks. However this is a downtown location, and there are a few characters loitering quite often which i know is a challenge for the staff. It is also one of the smallest Starbucks locations I’ve seen, and there aren’t a lot of seats but plenty of places to sit in downtown royal oak.
Always great service
Very Fast yet Friendly Service! Highly Recommend this Spot- Less Busier than most locations too!
A staple on my daily life
I always go to this one because they know how to make my dry cappuccino exactly right.
Friendly staff oh, they go out of their way to make sure that your coffee is just right.
The coffee was seriously the best and the people who work there are very nice.
Excellent customer care at this Royal Oak Main Street location!! My son and I spent long study hours at the local library and we were looking forward to our Starbucks happy hour frappes.The staff was EXCELLENT at helping us with our choices. Curtis made our drinks perfectly!! We were over the top happy! We highly recommend this location!
Always in and out here
There were an unusually large amount of homeless people coming in and out and sitting at this location. They would leave the establishment but leave their bags behind to hold their seats. They were not unruly but they definitely made you more aware of your surroundings...
The whole ora, is nice and inviting, compassion shown to the homeless community, such a blessing, the cashiers, and the workers hear are so nice and friendly smiles, engaging in conversation with the customers, making them feel welcomed and appreciated, I love everything about Starbucks, especially the ppl as coffee, lol!
Good experiences everytime I visit. Fast, clean, and friendly service. A lot of people are usually working or getting together with friends at the designated areas, in short its usually always busy and pretty full.
Good friendly
Never has a problem here. Good service, good coffee, and generally fast, even during the summer heat, when demand is royally high! Also, in light of new Covid Challenges, service is safe, fast, and easy.
This is my FAVORITE Starbucks!! Everything is always perfect!!!!
Big fan of the fireplace and the cozy seats. staff is so friendly too.some folks are complaining about seats. you have to not be shy and just sit with someone.
Four versus five stars is because you cant sit and enjoy your food.
They did a really nice Upgrade. I like this Starbucks .No I dont like it I LOVE THIS STARBUCKS people are very friendly they know I love my peppermint Mocha Latte with Extra whip and chocolate. I enjoy coming here reading my books. Studying and writing.I give this Starbucks a Five hundred Rating as the Best in Oakland County
I would much rather support local brands and shops, but honestly this place has such good Fast Friendly service that I cant ignore it . This one and the one down the street have become my go to spots for coffee AND a SMILE!!
Building and atmosphere is clean, crisp and modern. Service a bit slow. Confident in time theyll get the Starbucks flow down.
Sitting in here doing some work and I witness a mom and her two young sons come in. The smaller of the two boys dropped his treat that his mom got for him and was pretty upset. One of the workers--wish I knew her name--happened to see this and went out of her way to ask if she could replace his dropped item. Very, very awesome customer service. This is what keeps people coming back.
The only reason I didnt give a full 5 stars is because the place is rather small and not ideal for studying/ work. The solo tables are really small and the seats dont even have a back rest. My laptop barely fit on the table.
This Starbucks gets the job done. They often times mess up my mobile order, but I get over it. Also this Starbucks is the best place in town to play “Hipster or Homeless”, try it next time you’re in!
Let me say first that the food and drinks were great. Even the staff were lovely. However, I have never felt more unsafe than I did in this Starbucks and trust me, I should own stock in Starbucks! This place had become home for for the homeless. There were people openly drinking cheap vodka and I was hassled more than once for cash. After an hour, I had to flee but not before I complained and was told they couldn’t do anything unless they saw it. I told the Manager to look and watch the 2 guys swapping the 5th. When I left I was followed by one of them until they noticed I was on the phone. Needless to say, I needed the drink I obtained from the Hopcat! I will NEVER go to this Starbucks again!
Good tea
I hope the baristas who made my chai frappucino have a lovely day today
I first began going here in 2003. This might have been a former bank, but then, Im not sure.I like this location; its somewhat long and comfortingly dim. There are several places to sit at that suit me well. There are two tables with chairs alongside the windows near the front entrance, my favorite, actually. Then theres the table at the window across from where the customers receive their drinks (a tall table with chairs of similar height formerly stood there).There are three tables and their chairs at the window adjacent to the front entrance, facing Main Street, to which Ill gravitate alternately.There once were three table-chair sets alongside the windows at the rear, where the restrooms are, but now there are two sofas with one small table, and a very long table with, I believe, eight chairs therefor.So...thats that.Then, there are two long wallside leather seats---the seating at the front is shorter with three tables and chairs; the longer one is between the restrooms and the pickup area. Now, Ill gladly sit in this latter area as an alternative to the aforementioned table-chair sets; plus, its more comforting than the former seating, which makes me feel as though I were sinking.They remodeled the interior approximately a decade ago, and I have forgotten how it looked back then. Thats okay, but as part of that renovation, there is a high-level table with stools along the window. And some people dont mind sitting there, I guess. That has so far not suited me at all---neither has that long table.Then theres the fireplace---I believe its bogus. I mean, I have seen fire burning therein, but I think thats the pilot. Plus, thats bogus firewood (you see, I almost forgot about that!). There are two sofas to the immediate north of that fireplace. Neither of those suits me well, either.Finally, theres outside seating---two tables with chairs. Im not a huge fan of eating outdoors---which certainly doesnt mean you oughtnt to be!Otherwise, this is a beautiful place.
Best service, staff and Starbucks around.
Store newly remodeled, looks nice. Not big fan of the single seating. Some of the tables way to small, can bearly set your laptop on it. But overall nice. Always busy, but wait not to long if you dont order ahead.
Very nice after a recent renovation. Great location with nice seating. Good place to study
Its a Starbucks, people. The only thing that can vary from one location to another is the service. The service here was satisfactory. If Im sitting down for coffee and have my choice between a chain coffee shop and a local shop, Ill buy local anytime. If Im on the go, Ill probably choose Starbucks. Enjoy!
I absolutely love the staff at this location, theyre the best!!! However, corporate policy has allowed this location to turn into a homeless shelter. The entire front of the store (with all the comfortable chairs) is taken over, with belongings rubbish and an odor stronger than Starbucks espresso roast coffee....I dont stay for long when I visit.
Very friendly staff and quick service! One of my favorite Starbucks locations in Metro Detroit!
Best staff of any Starbucks in Royal Oak and beyond ❤️
Love this location. They are very professional, clean and speedy. The way they make my frappe is consistent!
I dont drink coffee. I ordered and picked up a few box coffees/travelers for work. Service was quick.
About friendly staff- I read too many review about friendly staff here. I agree but not all of them. I have experience with one guy there, he always ignore. Hes not friendly at all. I said Thank you to him, he didnt say anything, not even look at me or acknowledge.About Quality of coffee- Depend on who is your barista.
Burnt coffee smell puts me off every time I walk into one of these places. Luckily I didnt have to drink the coffee, I just had to get a gift card. In a town with at least 5 other coffee shops within a 1/2 mile that are always busy (and were on the day I went here) it made me smile to see this place almost empty.
A great location to enjoy a cup of coffee with a friend, especially since its located on a corner with a nice view of Main street. Its usually busy in weekends and later in the day which is pretty normal for most cafés. It seems like the area around it isnt as busy/popular like it used to be few years back.
It is August 8th on a Thursday night at 9 the male barista was very nice and kind. Im a construction worker so I just got off work and was filthy from head to toe but did not treat me differently than all the other customers handcrafted some amazing drinks. this location gets 5 stars because of him
Always pretty clean and the staff are friendly. Food and drink offerings are pretty standard Starbucks fare and the speed of service is what you should expect when going to a Starbucks.Internet speeds are good enough for connecting to remote workstations, connections dont drop either.
Pretty standard Starbucks with seating including a couple outdoor tables. This one is located in the center of Downtown Royal Oak, so it is a cool place to hang with lots to do nearby. Free wifi and several tables and chairs if you want to hang out and work or whatever. Ive never had a negative interaction with any employee and the drinks are made consistently and of high quality.**bonus pro-tip: Standing in line is now a thing of the past. Preorder your drink with the Starbucks app and have your drink ready for you when you arrive.
Nice place to meet up with friends. The atmosphere is clean and relaxing. The staff is attentive. Highly recommend!
08/09/20 @ 7:17 PM store is closed. Google and Starbucks.com mention the store is opened until 9:00 PM; obviously that is a lie.
Clean & friendly store.
Good location, parking structure right behind the building. Good service!
The order taker was helpful and made my drink very snappy. The drink was also very refreshing. Will be coming back here again.
Apparently this is now the only store open past 11pm on a Saturday night in a 20 mile radius of Walled Lake/Novi area. I pre ordered 2 drinks. Mine was great, however my partners was not good at all. The parking is obviously also an issue as its on a busy main street intersection. It isnt the store/employees fault but its still inconvenient, especially if you need handicap parking. Despite all this, my drinks were ready when I got there, and the employees demonstrated great customer service.
After my order was taken, the brista disappeared for like 10 min to take a phone call. I waited for almost 15 min for the coffee.. very disappointed!
Great service. Tried the Tea.. Good stuff
Look at the one star reviews. They’re all foreigners. This location will not like you if you’re not like them. Staff here are very rude
Always polite staff! They are quick even when busy. This is a great location.
I havent been to this Starbucks for a couple of years, and they changed the seating in the back of the store which has a brew tap table which is pretty sweet.
Stopped here again by happenstance. The service was just as efficient and friendly as the last time. Good job folks...
It is classy place. Plenty of seating and quick service.
Too many drunken hobos that take all the seats and smell like beer. Too bad because it’s in a very nice area. Unfortunately I won’t be coming to this Starbucks anymore.
Pretty standard Starbucks experience on the inside, weirdly a hangout spot for local bikers. Open a bit later than other Starbucks in the area, justified too, almost always someone inside right up until close.
Excellent customer service by the Barista Nick! They were quick and courteous as well!
This Starbucks has the service you would expect, but it also acts as a community hub. Neighbors gather on Saturday and Sunday morning and there is a friendly atmosphere whether sitting inside or outside
Love this place .Nick and Heidi are cool they always know what I like when I order .And I get to study here.
Great coffee and even better service!
A cosy Starbucks with an unusual space creatively arranged for optimal seating. Frankly its not the best for meeting with 3 or more people. Working on your own or meeting with a friend here is more suitable. Drinks are up to Starbucks standard, baristas are acceptable, though not as pepper and polite as most locations Ive visited.
I love this particular store. Great crowd of all kinds. Staff is friendly and very efficient.
The store is constantly busy so it looks a bit worn down but they still make some of the best drinks in town. Prefect place to spend the afternoon working/studying.
They have such a nice staff and the great customer service and their coffee is amazing
Great place to be staff are nice and know what theyre doing when you order what you want I would definitely recommend this location
They got an nice fire place 👌 to keep warm, great area to chill and relax.
Every worker at this location has always been very friendly. The store is kept clean and has great seating options.
Amazing service, very fast and clean environment
Great and attentive service for less then spectacular coffee beverage touted as something otherworldly.
Amazing Team! They are so kind and friendly every time I go there.
One of my favorite Starbucks!! Fast friendly service great atmosphere
High priced, goodness. Is it worth it, you decide while I drink my coffee.
Best group of people ever. Always friendly and always remember their regular customers.
Great service from great baristas!
Staff is always friendly here. I love my vanilla lattes, but they are consistently good at most Starbucks.
Nice service and friendly staff here. My coffee is always good.
The wait for my cap was 10 minutes, so that is why I rated a 3. The cap was just the way I liked it though, dry.
Great Customer service
The medicine ball is awesome.
Typical Starbucks with beverages and food, friendly staff. I’m not a huge Starbucks fan only because I don’t drink coffee hardly at all. They do have great teas and frappuccinos are yummy. I personally, love their eggs sous vide (spelling) they offer. I wish Starbucks still featured their miniature frappuccinos—they are so big, but the miniature version was perfect!
They close way too earlier than the actual early close time. The close time should be not more than 10 minutes, they close half an hour earlier. Stop it!!