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Maytag Home Appliance
3225 Rochester Rd, Royal Oak, MI 48073, United States
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Maytag Home Appliance

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De
Review №1

Friendly and timely service. Fixed our dryer immediately and came back to fix our oven. Saved a lot of money not replacing these major appliances. Thanks.

Di
Review №2

I ordered a motherboard from the website with no problems 3 days ago. It took about 20 minutes for me to replace. Im sure it would have taken less time if I had a power tool but I had to work with what I had. Removal of the old one and installing the new one was a breeze. Fridge is running just fine now. I have no complaints. Thanks Maytag!

Ma
Review №3

The technician was able to fix the issue with the washer and simply went above and beyond to help.

Pa
Review №4

The technician respectfully explained my dishwasher issues and didnt do any unnecessary work and charge me more. (My only cost was the $79 call-out fee). He trouble-shot the issue - luckily it was a fix that didnt include a labor charge. The technician even educated me about rinsing off dishes before putting them in the dishwasher and recommended I use Finish dish detergent. I would use this company again with no hesitation!

Da
Review №5

Repaired washer for $231 and it broke 3 months later. First technician failed to diagnose stripped drive shaft and they wanted an additional $450. We had to scrap it and just buy a new one.

La
Review №6

New stove purchase and install. Did a great job and made sure everything was done right. Very professional and courteous.

Ri
Review №7

Called them hoping to find a replacement part for my washer. Unfortunately the parts were no longer manufactured sense January 2019. Thanks to Debbie, she provided me with the part numbers, and a idea of how to maybe find the parts I needed via Google searches. I got lucky and found a place with 1 of each part I needed still in stock. Very polite and helpful, even tho they didnt have the parts I needed. They did find a solution to help me. Thank you!

Bo
Review №8

As always, Dependable Maytag is the best appliance repair business in area. They are always so informative helping to select the best option of either repairing or replacing appliance. Repair rates are very fair and they are very knowledgeable appliance professionals. Very helpful with estimating parts and labor cost to repair.

Va
Review №9

The people here seem bothered when I call or visit. I called a while ago for repair service and the person who I talked to on the phone was dismissive and basically told me in no uncertain terms that he couldnt help me for two weeks. I get it. Businesses get busy.Over a year later I visited on site and walked into three people standing around and talking. It didnt seem like Id interrupted a big trade deal or anything but dang - they certainly did not have the time to talk about my business transaction. They literally shrugged their shoulders at me and sent me to a different store. I wont bother Maytag Home Appliance again.

Ji
Review №10

Service is great! I knew what I wanted and bought it over the phone. Delivered and installed on time and hauled away the old washer. New washer (Maytag) is working fine. With the glass lid, I have something to watch now besides the TV. 😃

Ro
Review №11

They have the right parts, expert knowledge of appliances and right prices. Great to support a neighborhood small business.

Ri
Review №12

Got the last dryer available matching my requirements just in time

Tr
Review №13

My washer is not draining, they Cant get the part to fix it .. Then they tried to sell me a new one...I feel they ripped me off .

Ri
Review №14

Great customer service

Gi
Review №15

Excellent service. Very happy!

Ju
Review №16

They were great- did a curbside delivery on an emergency washer replacement. Had what we wanted in stock and handled everything very smoothly. Looking forward to when we can come into the store to buy the dryer. Good experience!

Da
Review №17

Needed a replacement part for a GE oven--they had the part in stock and at a fair price. I had to race to get there right before closing, but they did not make me feel rushed and gave plenty of installation tips with the replacement part. ~1 hr later and my appliance is up and running, thanks!

Ma
Review №18

Top notch service, price! Great owners!

Au
Review №19

Because like their name they are dependable.

Jo
Review №20

Super nice people. Had the part I was looking for, and even stayed late to help me out.This is the kind of small, family owned business that we should all support and keep in business! Great people, great service at very reasonable prices!

Jo
Review №21

Quick and reasonable repair expense.

De
Review №22

Stopped over to A-Dependable a little grumpy on a Saturday morning after our washing machine seized up and the basement smelled like burnt electrical.I presented my lay perspective of the problem and asked Bill for a replacement belt. Without missing a beat, Bill let me know I was probably on the wrong track. Following his advice, I skipped the belt and found the real culprit.Ordered from Debby at the shop that same day. What a gem. What good people! Thank you again, Bill and Debby. Always a pleasure to work with such good, honest, people : )

Ka
Review №23

On time good prices will use if needed In Future

Mi
Review №24

I described the issue of how my laundry washing machine was stopping mid cycle and the team was able to root cause the most likely issue and had the exact part in stock. The serviceman also helped give me advice on how to change the latch switch as well. Im now 3 loads deep and the laundry keeps coming. Highly recommend utilizing these guys in the future.

De
Review №25

I have bought all my appliances at this store for years and have been very satisfied with everything! Such a friendly and helpful staff too! Highly recommended!

Ja
Review №26

I have bought a washer, dryer, and dishwasher from them. Prices were good, service excellent, and their knowledge and expertise beyond compare. They go above and beyond! No more big box stores for us!

St
Review №27

Always informative and very helpful!!

Ch
Review №28

Needed a dryer for 50 year old house. Basement doorway was too narrow for most machines, plus the vent hose was a bit longer than usual. We had to refuse delivery from Best Buy because they refused to put 2 hoses together. This installer (who is also the repair guy) said they would get the dryer in even if he had to take it apart. It took some wrangling but they got it in, and it seems like a very nice machine for the cost. I will definitely come again, the big stores couldnt care less about their customers.

Ma
Review №29

I drove by this store for years wondering how something like this place could exist with all of the box box stores around. When we needed a fridge, I stopped in to see if they could get what we wanted and, assuming that itd cost more here than at the box box store, how much it would cost. Not only was the price the same, I got to talk to someone that actually knows about appliances (as opposed to someone that only knows what their big box store website says about it) AND they delivered it within the week rather than sometime next month. OH SO GOOD!

Je
Review №30

Great service, reasonable price for service call, was told cost for repairs up front, was walked through the parts and steps, Bill is a great repair tech, couldn’t be happier, will call again first - thank you!

Ro
Review №31

I have been doing business with this company probably as long as they have been in business for parts, service and appliances. I fully recommend them and would not consider going anywhere else. Great people and service

Mu
Review №32

Really helpful attendants

Ma
Review №33

Lots of help.

Fr
Review №34

A- Dependable Maytag does what the big box stores will not do. The service was excellent as always! Thank you for being the last old school Maytag store.

Gr
Review №35

Thank you!! I told them the problem I was having with my dryer and I was told what the most common failure was with my machine. They had the part in stock. I had my dryer up and running an hour later!! Convenient, friendly, and helpful, it doesnt get any better, 5 stars!!!

Do
Review №36

The service man came in did his job and a little more than he had too. Very professional. Would highly recommend. Dotti

Jo
Review №37

Helped me out with feet for my dryer and also did some research on washer houses. Gave me a call back after trying to find what I was looking for. Great service.

C
Review №38

Very helpful and informative with helping me locate my circuit board

Ra
Review №39

Best place, honest people, good deals, dont ever go to a big box store again!

Aa
Review №40

Went in to buy a couple parts, they could of just sold me the part, but they tested them and ended up only needing one. Very honest hand helpful.

Di
Review №41

Friendly and complete appliance repair people.

ja
Review №42

These ppl are awesome!!!!?

St
Review №43

Other than for contact info the website is useless, not sure why they bother to have one

Ri
Review №44

Very informative

Ju
Review №45

Great service, had the parts for our washer

Al
Review №46

Best performance

Le
Review №47

Nice people

Hi
Review №48

No Showup

Information
3 Photos
48 Comments
4.7 Rating
  • Address:3225 Rochester Rd, Royal Oak, MI 48073, United States
  • Site:https://adependableappliance.com/
  • Phone:+1 248-435-6835
Categories
  • Small appliance repair service
  • Appliance repair service
  • Appliance store
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