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Oakley Vault
4401 N Interstate Hwy 35 Ste 221, Round Rock, TX 78664, United States
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Oakley Vault
Comments
Gm
Review №1

Hunter was my Salesman who waited on me. Excellent service. I showed him an Oakley that I used for Softball and he found the same one and On Sale and reconized my Military Service. He had to go to the back to find them and came back with the ones I needed. Great young man. Impressed. I spent over 20 yrs in retail he is a keeper. Knows his stock. Store was clean, not cluttered. I(we) will be back. Great warranty for what I received. Go see this young man at the Round Rock, TX Outlet. You will not regret it.Mike T

Wa
Review №2

The store very helpful, helped us to pick sunglasses. Very happy experiences. Thank Raquel

Ad
Review №3

Every visit is great one. Michael recently helped me with replacement lens purchase. He knows his stuff and was awesome. Another reason I only wear Oakley.

Sa
Review №4

It is June 1st 2021 and I was asked to leave the store because I was not wearing a face mask. There was 1 other person in the store and we were more than 6 feet away from anyone in the store. There is no longer a mask mandate and I will be filing a complaint with the bbb.

St
Review №5

Store staff was extremely helpful and friendly.

ca
Review №6

Fantastic staff, very helpful and very knowledgeable on products in store.

Da
Review №7

Ive came in here multiple times and no matter whose working I always get the help I need. Came in here today because oakley sent me wrong lenses ( not stores fault ) and the manager helped me so quick to switch them out without any trouble. Definitely recommend anyone to come here.

Al
Review №8

Keaton from the Round Rock store at the outlets was amazing! He helped us found exactly what we needed and perfected our custom made oakley’s! Huge shout out to him! Made a father very happy for Christmas!

er
Review №9

The store was slammed busy that morning. The staff stayed on point and made sure everyone was taken care of. Service was excellent. They deserve a raise.

Ma
Review №10

Amazing staff, no pressure, very relaxing environment

ry
Review №11

The experience was great, quick, and staff was informative. We forgot the young mans name but knew a lot.

Ro
Review №12

The guy working here was very nice and very helpful. Helped me find the glasses i wanted

Gi
Review №13

The staff were excellent, especially Jarod. The only issue was having to wait for the dark lenses. Excellent Glasses and amazing experience. Jarod should get his own store, He is a great asset to your company. Give him a raise!

Lu
Review №14

The 2 guys that help me at the store where great. I finally bough 2 pair of oakleys about their help!

Je
Review №15

While they may not have EVERY lens in stock (mostly due to Covid and production schedules) they will go out of their way to make sure you get what you need!

Ky
Review №16

I was helped immediately, and felt very comfortable in the building - no pushy salesman, just showing me exactly what I asked for!

Ro
Review №17

Excellent service and good Military Discount.

Ch
Review №18

We were at the Outlet Mall and had fantastic service!

ty
Review №19

The service was great and the selection of shades were great

Jo
Review №20

Nice shades at decent prices!

da
Review №21

Will never shop here again staff is extremely rude

Jo
Review №22

Oakley makes great products, but it requires an equally great collection of people to make a location successful. I have always been treated well here, whether I buy anything or not. I am an Oakley fan-boy, but that is because Oakley ballistic lenses saved my eyesight. I could buy on-line, but I prefer the interaction with the sales staff at this particular location.

Ju
Review №23

The in store salesperson was the greatest.

Ch
Review №24

I love this vault. Employees here are always helpful and typically go out of the way to help me find what Im looking for. Always an enjoyable shopping experience.

Ka
Review №25

Very clean store and kind staff.

Ja
Review №26

Amazing customer service! Friendly and knowledgeable about all their products. Came in for a pair of sunglasses for sporting activities, and not only did I purchase a quality set of frames but I also got a great deal on them. Highly recommend this store.

Ro
Review №27

Mean boys! Just kidding!Went in for replacement lenses on a discontinued pair. Not only did they have them, they gave me a discount and talked me into another pair. Honestly, all they had to do was show them to me, not much persuasion needed.I love Oakley and prefer them over all other brands.These men were very helpful and they have outstanding customer service.I highly recommend!!! Keep up the great work.

Ze
Review №28

I like this store

Sa
Review №29

Great store and even better staff. Maverick helped us out and was awesome and so helpful.

Mo
Review №30

Great customer service and always knowledgeable

Ha
Review №31

Nice prices and covid 19 safe and clean

Br
Review №32

Lien was very helpful and knowledgeable. She explained all of the key points that makes Oakley a leader in optics. She also informed me of the different promotions available. I settled for a new pair of Oakley Sliver Foldable sunglasses. I would definitely recommend the product and this location!

Ed
Review №33

Terrible customer service. Employees wont greet you upon entering, wont be of any assitance. They dont communicate properly and make different offers that doesnt go with store policy.

Am
Review №34

Fantastic service! Very pleased with my purchase once again. Thank you so much!

Ty
Review №35

Love this store. Always fantastic deals and the staff is always helpful!

To
Review №36

Staff was super helpful, very friendly. They ended up saving me some money on a couple pairs of sunglasses!

Mo
Review №37

I bought a custom Oakley Sliver with Prizm Daily from this outlet and after using it for almost an year the frame got cracked in the hinges causing the legs to fall loose. This was first Oakley which couldnt take the test of time and I immediately walked in to the Oakley outlet with the broken frame. They looked at it, no questions asked, requested me to select a new frame and logo choice, installed prizm lens to the new frame and informed Im all set. Oakley custom are great, the hinges are made of the same quality plastic however no metal to hold the legs to the frame questions its reliability compared to my Raybans. Anyways wanted to call out the great after sales service of this outlet. I love Oakleys for daily wear and I would definately buy my next pair from them. Thank you!

Wi
Review №38

Thanks to Ashley for the great and attentive service!

Ru
Review №39

Best deal on a pair of Oakeys. Also great deals on clothing.

Jo
Review №40

I went to this store and all the people that work here really know what they are doing and gives you a sensation that you are in good hands I purchase here and will recommend this store to anyone that want a great brand at excellent prices. When I go back I will purchase again.

As
Review №41

Turn down the music allitle and hell your customers a bit more. Good store otherwise

Jo
Review №42

Very patient, helpful and knowledgeable crew this morning.

Ra
Review №43

I love this store,but wish they had big & tall clothes

Th
Review №44

Great product and staff!

Fi
Review №45

Oakleys is the best.

Mi
Review №46

Blocking out the haters!

Ma
Review №47

⭐️⭐️⭐️⭐️⭐️Customer service is excellent !!!It doesnt matter if you dont speak English. They help you find what you are looking for ⚡️

Information
14 Photos
47 Comments
4.6 Rating
  • Address:4401 N Interstate Hwy 35 Ste 221, Round Rock, TX 78664, United States
  • Site:https://stores.oakley.com/us/tx/round-rock/4401-n-interstate-35?y_source=1_MTU2ODU2NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 512-863-7256
Categories
  • Clothing store
  • Sunglasses store
  • Shoe store
  • Sportswear store
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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