user
Soleil Floors
1707 N Mays St, Round Rock, TX 78664, United States
Appearance
Soleil Floors
Comments
Jo
Review №1

Working with Soleil was a great experience and one I would do again without hesitation!Soleil Floors replaced all the flooring in my house except for the master bath. Andrius worked with me on the sales side (and beyond) and was superb. He answered all my questions in-person, over the phone, via email, and text. I never felt pressured, rushed, or that I was annoying. This was my first time replacing floors so I greatly appreciated his help and patience with the project.Soleil communicated with me every step of the way. The projected started 1 day behind but they informed me in advance and Felix and his crew showed up on time when the project started. They even brought in additional help to finish the project by the original date - amazing!I had one follow up post install and Soleil handled it professionally and in a timely manner. Felix came by to assess the situation, give his thoughts, and do the touch up work.All in all a great experience with Soleil from the service to the people.

Li
Review №2

Update! Following February snow/ice storm, Soleil Floors came through with a total hardwood floor replacement on our main level—this our second project with them in six months. From start to finish they delivered excellent service and product. There are a lot of options out there but they made the entire process simple and enjoyable. Meticulous crew who take great pride in their workmanship with the end result showing that! Cannot recommend them highly enough.

St
Review №3

Excellent customer service & a very timely response. We have used Soleil Floors for flooring and tile and have always been satisfied with the end product.

Ed
Review №4

This family-owned business in Round Rock did a 5-star job on our upstairs carpeting! You can tell that Stephanie & Ben Hendrix are very passionate about delivering a top-notch customer experience. Both of them were extremely knowledgeable about flooring choices for my home and provided good advice without the pressure of upselling. They told me the installation of ~2200 sq ft of carpeting would take only one day, and sure enough, the dedicated crew for Soleil Floors managed it. Stephanie and Ben came out to inspect the installation and made sure everything was to perfection.Soleil Floors might not be cheaper than the big box stores, but they offer amazing service, great product, and a personalized customer experience. I would highly recommend them to anyone looking to install high-quality flooring in the Round Rock or Austin area.

CA
Review №5

Ben and his team did a great job on our bathroom upgrade. The installers were considerate and careful on the tear-out and the installation of the tile floor was perfect! Good communications throughout the project and delivered an excellent floor installed on time and on budget. Nice!!

Ro
Review №6

Great experience from start to finish. It all started with Courtney what a delight. She made numerous trips to my home helping us pick the best overall flooring and tile to be installed, she was fantastic great eye for design. After the hardwood, kitchen tile and marble for the fire place choices were made. Their contractors came in ready to work they were punctual, neat, polite and very professional. Thank you Stephanie for assigning the best crew ever. Thank you Courtney for your assistance thank you Giovanni and crew you guys were great.

To
Review №7

Soleil Floors provided a great experience from start to finish installing hardwood floors in our home. Ben, Stephanie, and the office staff were easy to work with and provided excellent customer service throughout the entire process. They were professional, friendly, knowledgeable and listened to our needs. Victor and the installation team were very thorough and did an awesome job. We are so happy with the way our floors turned out. They are truly beautiful. Go with this wonderful locally owned company. We highly recommend Soleil Floors and would definitely use them again.

Em
Review №8

We love this store! Its local and family owned. Customer service is above and beyond. Ben was really great to our family throughout the whole process. I cant say enough good things about the installation crew. They were timely, professional and courteous. This is our second time using them and we will for sure be back for any of our future flooring needs.

Pa
Review №9

We recently installed wood flooring in our master bedroom suite. The installers had to match to existing flooring we already had in the living room and hallway leading to our bedroom. They tore out a few pieces of the old flooring, inserted the new pieces and matched with no seams. It is beautiful and the installers were very courteous and professional.

Li
Review №10

Soleil Floors replaced our downstairs flooring (previously an unattractive orange/red wood tile) with warm ash Karndean Korlok floors. These new floors are water and scratch proof. They also upgraded our laundry room with an urban concrete tile that looks clean and modern. And they did it all in 4 days, despite it being the July 4th holiday. They delivered amazing work product. We showed them samples of what we liked, and Courtney found the perfect color and material for what we wanted. Courtney was a great communicator and stayed in contact with us throughout the entire project. We asked for last minute custom transitions and she made it happen.We are absolutely in love with our new floors! I am 100% satisfied with my experience with Courtney and her team. They were professional, knowledgeable, and timely. We would not hesitate to recommend them to our friends and family in the future.

Ge
Review №11

Had the flooring replaced in our house in November of 2020. The flooring we picked had a defect and Soleil was quick to provide alternative options and covered the difference in pricing for the new selection. Soleil worked to ensure the smallest delay possible and did a fantastic job keeping us informed throughout the install. Highly recommend them!

Ca
Review №12

Ive hired Soleil Floors to install new carpet about 3 years ago. They did such a great job that I decided to hire them again to replace our dated mismatched tile floors. They did a fantastic job installing the new tile! And as always they are on time, very polite and do amazing quality work. I would highly recommend this company.They are probably not the cheapest but not the most expensive either. I do believe that you get what you pay for and Im willing to pay a mid range price + to make sure that I get people that know what they are doing and that will back their work up.

Sh
Review №13

Soleil provided an amazing experience from beginning to end. In the showroom, their representatives were extremely helpful and provided knowledge on various types of floors. Once we decided on one, they were timely, courteous and did amazing work. They installed wood floors and carpeting in our home. The staff was professional and courteous of our personal space. The job was turn key which meant we had to do little work in the process. Highly recommend!

Jo
Review №14

I decided I should redo the floors in my house before my wedding. It would involve ripping up a lot of the carpet and all the tile in my house. I was going to do it myself and replace everything with a nice wood-look tile. After getting through about half of my master closet I realized I was in trouble. I hated tiling. So I quit.Luckily, Soleil Floors was there for the rescue. Tile was going to be outside my budget hiring someone else to do it, but they worked with me on installing a lovely water-proof laminate floor that my fiancee fell in love with. There was good communication and the job went really quickly. Victor, their on-site coordinator, was professional and courteous. They completed all 1100 sqft of flooring in basically three days, with only 3 minor finishing touches that had to be completed on the fourth day.There were a few small misunderstandings along the way. I thought I was told that if I assembled new toilets it would be the same cost to install them as it was to reset my old toilets. it was not and that cost me about $500 extra. I also was not prepared for just how much dust the flooring job would create, so now I am still cleaning up dusty stuff a couple weeks after the floors have been finished.However, other than that it was a great experience and the final product is amazing. If I ever get the budget for it, Im sure Ill be back to redo the bedroom floors or even the kitchen countertops.Thanks Soleil!

J.
Review №15

More than just floors! My husband and I used Soleil Floors for a major remodel. I am so happy we found this company! They oversaw everything from the flooring selection and installation to new countertops, entire interior of home and garage painting, electrical work, bathroom remodels, drywall work, you name it, they can do it. Our project manager was only a text message away. We did run into a few minor issues, which is to be expected with a remodel the size we did but our project manager jumped right in and handled them. I will absolutely be using this company and recommending them to everyone I know.

Ja
Review №16

Soleil Floors did a great job replacing the carpet and installing new hardwood floors on our stairs and in the laundry room. The overall experience, from the first contact, getting the quote, picking out floors, the installation and of course, final product were all fantastic. It seems to be difficult to find good customer service in todays world and we should promote those that do. I highly recommend them and we will be using them again.

Ma
Review №17

Were extremely pleased with the service we received from Soleil Floors. The cost was reasonable and all potential variable costs were discussed ahead of time. The crew was professional and considerate, and finished the job ahead of schedule. Would recommend.

Ch
Review №18

Soleil is the BEST! We are so happy with our new floors and our updated master and hall bath. The entire team is friendly, professional, and quick! We will never use anyone else for a home remodel.

Ma
Review №19

Weve used Soleil to remodel almost out entire house and they did a great job! They did our floors throughout our house, our bathrooms, and kitchen backsplash. The teams they use to perform the work are top notch and we are very pleased with how our home turned out. Highly recommend Soleil Floors!

Ab
Review №20

Great experience all over. From the time Ben was at the property to take the measurements to the time when all the floors were installed, everything was top-notch. We loved working with the entire team at Soleil floors.The crew who did the floors were great as well. The floors are very well done. Great folks/job all around. Would recommend 10/10.

Te
Review №21

Soleil replaced our flooring and our countertops. Both were done professionally and with great care. The entire team from Ben to the project manager to the installers was always very responsive and completed the work on time. Great care was taken to clean up after each job was completed.

Sa
Review №22

Amazing! Soleil Floors replaced almost every floor in our house in 5 days. They removed carpet/tile and installed hardwoods and carpet. Ben and Stephanie were very patient in answering our questions and guiding us through the process. Geo and his crew were so efficient, friendly and careful with our belongings. Everything is beautiful. I would absolutely recommend them to anyone.

Sh
Review №23

I had a flooring job that needed to be handled asap. The staff at Soleil Floors took my requests and in hours I had an on-sight estimate that my client approved. The most wonderful part of the service I got was that even though the demand for flooring companies are up (way up), they had a crew ready to work. Soleil Floors made me look like a Rock Star in my clients eyes.

Jo
Review №24

Over the last 10 years Soleil has replaced all of the flooring in our house.The new tile flooring in the vestibule, kitchen, bathrooms, and breakfast nook is beautiful. The same is true for all the all the carpeting on the first floor and the second floor. Soleil prices per square foot were very reasonable. All the installation dates and time targets were hit perfectly.The installation teams were very polite and took the time to do walk troughs with us before they left. Soleil is an extremely good company. I highly recommend them.

Ar
Review №25

We had a great experience with Soleil Floors who laid Wooden and Tile Flooring at our home. Ben, Stephanie and the entire office staff was friendly, cordial and always made us feel welcome. Both the installation teams (Wooden Floor - Victor and team, Tile Floor - Jose and team) were professional, friendly and respectful of our home. I would definitely recommend Soleil Floors for flooring improvements

Em
Review №26

Soleil Floors did an excellent job with our new floor. We are very pleased and highly recommend this company to all of our friends. This is a company you can trust to deliver a great product and service!

Re
Review №27

Soleil was great to work with and did a great job on our floors. We had vinyl plank flooring installed and really love it! They really paid attention to detail and were very careful with our home and furniture.

Ri
Review №28

Soleil Floors did my entire house - carpet and tile. Not a small feat. We highly recommend them and loved working with Ben. Very happy with the results.

Ro
Review №29

I recently remodeled my home. Soleil Floors did a fantastic job, and my experience -- start to finish -- was excellent. They were very helpful during the design phase, listening to my vision, providing options, and being very transparent about timelines, costs, etc. The work was superior quality, timely, and Soleil kept me updated at each stage. In the end, I have a home thats even more beautiful than I imagined. I would absolutely work with Soleil again, and wholeheartedly recommend them.

Ju
Review №30

Our new floors are beautiful! Soleil exceeded our expectations in every way. From choosing color and type of flooring, to installation was seamless. Everyone was professional, courteous and willing to answer all our questions or concerns. We look forward to Soleil replacing our kitchen backsplash in the immediate future. I appreciate the quality of work performed and highly recommend them.

Kr
Review №31

We had woodgrain tile installed in our 4 bedrooms replacing carpet. The floors look amazing. The install team is Soleil employees and they did a great job. They showed up earlier than expected & left later each day so our job took only 3 full days vs the expectation of a week+.

Je
Review №32

Soleil floors did wood like Porcelain floors for our living and dinning area. They were very professional and did a beautiful job!! Highly recommend!!

Ch
Review №33

As an interior designer with Davinci Interiors, I am very mindful of which contractors I use on my projects. Soleil Flooring never disappoints. Their installations are impeccable. They are very professional & keep the job site very clean. I use them for full kitchen & bath remodels and they do a beautiful job. I would highly recommend them.

Ch
Review №34

There are not enough superlatives of praise for the product, workmanship and customer service of Soleil Floors. Stephanie and Ben are professional and patient and Giovanni & crew are masters at tile work and flooring. We love the new look of our home.

g
Review №35

In many reviews, for many businesses it is not often we go with a 5 star. But they deserve it. I have always stated it, Service wins the day.We have not been in the house for a full year and we knew before the summer was up we wanted to do our first big project, wood floors.From the start Ben was at our house showing us the items they had, we also drove to the Round Rock location to view what they had in house and the information shared with us on the differences between all the different kind of floors was great. The patience they showed us, the professionalism with communicating with us was always on point. We let them know also, that we were reviewing other companies. Some were equal cost, some were almost 40% cheaper, but at the end of the day we wanted the floors done right, so we went with Soleil. Giovani, Jessica and the crew were here for a full week, always on time, always doing their best and doing it correctly, as we wanted. It has been over a month now and the floors are amazing, the house is completely different now. We also had the tile done in the bathroom, and Giovani did an excellent job matching up the design of the tiles which were all different tones. We asked if they did kitchens, and that will probably be the next project for us with them. Thank you thank you!

Ad
Review №36

This was a great experience from beginning to end.Ben was our sales rep. We changed what we wanted to do 3 times. Ben timely updated the details of the project each time. No pressure.The entire crew was very friendly and professional. They kept things as clean and organized as was possible.Thanks Gino.The floors and stairs look amazing. Things turned out even better than we thought.Pricing is not the lowest out there but competitive. The service level and quality of work is top notch.Highly recommend.

A
Review №37

Such a lovely group of people to do business with. They replaced our our bedroom and closet flooring with a waterproof wood type product that is simply lovely. It feels and looks much better than the previous flooring we had installed. The difference is night and day. The prep that went into the job was considerable and I did not see them skipping any steps, they were actually doing things the previous flooring company paid no mind to. The flooring is lovely. The staff and professionals that came to my home are wonderful. Ben is lovely to work with. Such a nice company to do business with. Quality materials, quality craftsmanship. A job well done. Five stars all around. Thank you, from the Duff family. Fort Hood, Texas

Re
Review №38

Starting our second project with Soleil Floors. Working with Courtney again. She always gets exactly what we need/want, has great ideas and is fun to work with. Everyone there is really friendly and helpful.

Ka
Review №39

A great team to work with. I decided to use Soleil Floors to upgrade my tile flooring with hardwood because of the online reviews and I have no regrets. Ben and Stephanie were so easy to work with that I didn’t even look into using another company. The end result is a beautiful upgrade to my home. The workmen left my home clean and replaced everything which was a pleasant surprise. I really enjoyed the experience as they kept me up to date with progress and to see their pride and commitment to ensuring that I was satisfied! Beautiful products in store that I’m seriously thinking of upgrading my bathroom. Thank you Soleil Floors!

Su
Review №40

I am so pleased with my new carpet.Jennifer helped so much with my process of choosing my carpet.Cindy did awesome with helping me with my payments.Carlos and Mateo did an excellent installation. They were professional and very experienced!!!I highly recommend them!!!

sc
Review №41

Great experience, completed job on time- strong customer service!

LA
Review №42

The entire team was very professional and friendly. We werent entirely sure what type of hardwood floor color would look good with our light and airy home. But Ben and everyone was extremely patient and helpful to pick the right color for our flooring and type of hardwood that we wanted. We love our hardwood floors they look beautiful and made our home feel even more beautiful than we could have ever imagined.

Za
Review №43

Ask for Courtney. Shes the Floor bomb.

Hi
Review №44

Thank you so much for the carpets. I would like to thank especially Lewanna who helped us and guided us and gave us THE BEST service and helped us through the process. I will definitely recommend for my friends about this business and Lewanna. She is definitely number 1!!!! Love my new home♥️

Jo
Review №45

Excellent from start to finish. Skip the big guys (Lowe’s, Home Depot, etc) and go with this wonderful locally owned company!

Ja
Review №46

Talked a good game, but didnt deliver. We solicited bids from three flooring companies on the same hardwood and carpet for our whole house. It came down between Soleil and one other. I called Ben at Soleil to tell him that we were going with the other company but he gave me a good speech on quality. Since the two were close in price, I decided to go with Soleil because of his quality commitment. The first issue that we had was with a visible carpet seam. The first person who came out to fix it, didnt make an improvement. The second person who came out to fix it said it wasnt a problem, but with our persistence, he made it look a little better. The second issue we had was with the quarter round. The installer was simply cutting a straight 30 degree line for the ends which looked bad, in my opinion. I went to the internet to find examples of rounded cuts and after a bit of arguing they agreed to make the change. This was early in the quarter round installation so they didnt have to fix the whole house. I didnt think the installation of the quarter round was done very well, but I didnt say anything because I thought I was just being picky. We had painters come and give us an estimate on painting our house and the painter that we chose also commented on the poor quality of the quarter round installation. They said that they would fix it for us which Im sure was added to the price we agreed to pay for the painting job. The third quality problem we had was due to a board in the entry that had a nick/chip out of one of the corners. They agreed that it was a problem and they replaced the board. After the fact, I got a call saying that I owed between $200 and $300 for a box of boards because they didnt have a board left over that was that size. I paid for the box of boards, but it really left a bad taste in my mouth. I sent Ben an email telling him of the quality issues but my complaints fell on deaf ears. I didnt even get a response. The bottom line ... Soleil promised quality that was superior to their competition but they didnt deliver. When I brought the issues to their attention, I didnt even get the courtesy of a response. I liked Ben but when quality issues were raised to his attention, it appears that he was just a fast talking salesman.

Me
Review №47

Soliel Floors replaced the floors in our entire house, including installation of hardwoods, tile and carpet. Lewanna was my main contact at Soliel, and she was incredible to work with. She has such an eye for design! We picked options at the Soliel showroom, then she brought samples to my home so we could see the choices in the actual light. We ended up changing a few selections, so I was thrilled to have her advice. They also installed tile backsplash in the kitchen and from floor to ceiling around the fireplace. I am beyond thrilled with the result and would highly recommend Lewanna and Soliel to anyone.

Ja
Review №48

Soleil did an amazing job on our floors! We had vinyl planks installed along with baseboards in the downstairs of our home. The crews who did the demo and the installation were professional and courteous. Victor who was the lead installer/demo guy was very easy to reach on the phone and kept me informed through the whole process. Very impressed with the final results! I Highly recommend Soleil.

Br
Review №49

I worked with Lewanna at Soleil Floors, and we couldnt have been happier with everything! Lewanna was awesome - super responsive, super helpful and great to work with. We felt like we got a very fair price for an amazing product with our carpet. We also had an admittedly tight window that we were able to have the house carpeted and Lewanna and Soleil were SUPER accommodating and were able to get our project done right in time before we moved in.I would HIGHLY recommend Lewanna and Soleil for any flooring needs!

De
Review №50

Great customer service

Ca
Review №51

Amazing experience with Lewanna from start to finish! After buying our first house and not sure where to start, Lewanna guided us through the process and we couldnt be happier! She made multiple trips to our home with various samples, and helped us choose a quality product that fit within our budget. She is knowledgable, kind, and professional, and made us feel comfortable and confident with the flooring we chose - and the results exceeded our expectations! We feel like we got a high quality product that was very well priced. We absolutely loved working with Lewanna, and Soleil is now our go-to flooring company!

Ro
Review №52

We had limited time for an extensive remodel on a newly purchased property. Certa Pro Painters of Austin recommended Soleil Floors. Lewanna of Soleil was our point of contact lead. She met with us and took the time necessary to select the right materials including a black ledger stone wall for our fireplace and polished marble pattern floor tile throughout. She stayed in frequent contact and visited the work site on a near daily basis. The entire crew was exceptional and the end result is outstanding. The rectified edge tile was positioned to perfection. Lewanna is a very knowledgeable professional and a pleasure to work with. We offer our highest recommendation of Soleil and Lewanna.

Em
Review №53

Courtney worked with me for hours on getting everything just right. It was like working with an interior designer but without the expensive fee. The installation teams really knew what they were doing. Very happy with the service and the installation.

Ra
Review №54

We recently installed wood floors from Soleil. We had a good experience from beginning to end with these guys. They were knowledgeable, had a good selection of quality products, and we just had a sense of confidence in them from the first day we met with them in the showroom.We did our homework though and received a few quotes. We received a quick, simple, easy to understand quote from Ben Hendrix. It was refreshing how responsive they were. They scheduled us quickly (accommodating our hectic summer schedule), and followed up with us regularly through different stages (placing orders, getting samples, coordinating paint trim, etc.). They have a good process and stayed on top of things.The team showed up on time and was very professional. Ben and the install crew were very patient with us, answered all our questions with a smile, installation was quick and easier that we had anticipated, and the final bill had no unexpected charges. It was a very rare, good remodel experience for us.Choosing them for our next flooring project (replacing carpets next) was an easy decision. Id highly recommend these folks.

Le
Review №55

Just had our downstairs flooring replaced with wood look tile. We are so happy this is who we chose to do the work! Jose and his crew were meticulous, considerate, gracious, and professional. Working with Ben to set up the job was easy and neither one seemed to mind the questions asked. Definitely recommend using them!

Sa
Review №56

Just had our downstairs flooring replaced with wood look tile. We are so happy this is who we chose to do the work! Jose and his crew were meticulous, considerate, gracious, and professional. Working with Ben to set up the job was easy and neither one seemed to mind the questions asked. Definitely recommend using them!

Ka
Review №57

We had our carpet replaced. We love it. Great service all around!

Ma
Review №58

Soleil Floors just finished installing hardwood floors throughout our entire first floor. From their initial trip out to give a bid, Ben and his team did a fantastic job. They were patient and answered all of our questions throughout the process. Giovanni and his team of installers were great. Knowing that removing the existing tile was going to create a mess they went above and beyond in sealing all cabinets, vents, covering the ceiling fans, and even sealed off the upstairs which helped minimize the mess left when done. They moved all of our furniture and were always in a great mood. They were timely, very hardworking, very patient, kind and understanding with all our questions, and talented at what they do. A real art. We would very highly recommend Soleil Floors for all flooring needs!

Te
Review №59

Soleil Floors is a company that will provide you will the right flooring for your house/ business. Courtney is an experienced salesman and expert on window coverings as well. I trust her judgement with choosing the right product. Most of the time you have to choose an interior decorator to help with the choice, you get her for the same price. They have great selections of all flooring and the quality is excellent. This is what sets others apart for this family owned business.

Ju
Review №60

Soliel Floors is the best Flooring Company in the Austin Area. They offer a wide range of products, including premium. The personal and professional touch on the projects cannot be matched. We are very happy with our experience. Thank you to Courtney and Soleil Floors!

Di
Review №61

Soleil installed new flooring throughout my entire house, new baseboards, new countertops and a plantation shutter. The floor and counter crews were FAST! At the end of each work day the installation crews left the house and their equipment neat and orderly. Ben & Stephanie helped me stay in budget and gave me some good ideas of how to stay in budget. Great work Soleil.

Ca
Review №62

Ben was an excellent sales contact. Prompt and friendly. Helps communicate with insurance adjuster. Once project was scheduled, the install coordinator confirmed the day before and team showed up on time and worked quickly and completed my downstairs project within the day (9am - 7pm). Please use this company for any floor needs. Worth the investment.

Ja
Review №63

I undertook this flooring project as a landlord putting in an entire house of new flooring for my tenants. In addition, I live in Amarillo which is 8 hours away from my rental property, which is located in Austin. Ben Hendrix was extremely helpful, accommodating and patient throughout the entire process, coordinating with not only me but my tenants as well. I got other flooring quotes and no one beat the price and Im very confident that no other flooring company would have offered me better service from start to finish. As someone who works in a service industry myself, I was extremely pleased and Soleil Floors will be who I turn to for flooring in the Austin area from now on. Thank you so much for your service, professionalism and quality of work.

Br
Review №64

We recently did a bathroom remodel. We wanted to try and stay local with services and supplies/products. I would strongly encourage anyone to checkout Soleil Floors. We received quality tile and great customer service, all at a competitive price. We appreciate your help, Ben Hendrix!

br
Review №65

What sets this business apart is the service and the friendship. This family owned Round Rock business is by far the easiest group of people to work with.... from design... to installation. They are all about satisfying the customer.Prices are very comparable to the big box stores.But I am telling you.....If you want a good overall experience with your flooring project.....you should make this Round Rock business your first call.

Li
Review №66

This company is extremely customer focused. We recently had our bathroom remodeled after another contractor caused unbelievable damage. Soleil kept us informed and gave us options throughout the process. When they said someone would be there at a particular time, that person was there. I have recommended this family owned business to friends in the remodel process and highly recommend them to everyone.

M
Review №67

Love Love Love Soleil Floors! Their selection, the quality of products that they carry, and most importantly, their attention to their customers is unmatched! Weve been to them numerous times for hardwood floor installation and now to update our kitchen. Ben has a great eye and fantastic taste- the backsplash mosaic tile he recommended looks gorgeous in our kitchen! Im in awe and cant believe this is our kitchen and not one in a high-end magazine!Thank you so much, Ben, for helping us make our dream vision a reality and making us feel like family!

Je
Review №68

Working with Ben and the Soleil Floors team was an exceptional experience. The process beginning to end was well planned an organized. Our comfort level was set with initial contact and care given to scope our remodeling project which consisted of demolition and replacing existing tile, backsplash, carpet floor and bathroom tile. Ben listened to our needs, made recommendations, answered our questions, and provided a comprehensive quote that covered everything and met our budget. Prior to construction Ben walked us through the process, timeline, and what to expect. Ben introduced us to the team that would be performing the work who have been with the Soleil Team for years. Ben performed daily inspection and progress reports and consulted with us. The project was done on time and looks fantastic. If you want a no stress professional experience look no further. Give them a call. We look forward to our next phase project with Ben and Soleil Floors.

Au
Review №69

I bought a large home north of Hutto and did a remodel. I chose Soleil Floors because my realtor recommended them and also because they had the hardwood product that we settled on. They also had excellent reviews. The majority of the job was excellent, but at the end there were a few items that my very picky eye identified and i wanted them fixed. Ben was in agreement and the items were fixed above and beyond my expectations. The true character of this organization was shown, and they do provide top level quality and service. I would absolutely recommend them and I will use them again when needed.

Bo
Review №70

Ben saved our rental property! We were in a crisis needing to have repairs done so we could get new renters in our rental property where we were losing money fast. The flooring company we used to work with would never call us back and wasted over 3 weeks because our job was too small. However, I called Ben and he gave me a quote within 2 days and within a week our floor was finished. We now have new renters and the floor looks awesome. Ive already referred 2 friends who need several thousand square feet of flooring replaced because I trust these guys.

Ja
Review №71

I cannot say enough about the quality of service and attention to detail displayed by Soleil Floors. One can buy and have flooring installed by any one of the numerous flooring stores around Austin and be reasonably happy. The difference in going with Soleil over other competitive choices is clearly outlined in the way they treat their customers. In fact, Soleils service is even extended to the way they treat people who have not spent a dime with them yet.Ben and his team made sure that my wife and I were completely happy with the flooring and tile choices that we made; Ben went so far as to drive samples out to our house (which is fairly out of the way) repeatedly in order to ensure that we were not only satisfied with our flooring options, but were absolutely sure as to what our chosen options would look like in our home.If you are looking for a company to replace some old flooring, you can go anywhere. If, however, you are looking for a company that you can partner with for your current and future flooring and home improvement needs, you need look no further than Soleil Floors.Sincerely,Jason Garrett

Ch
Review №72

Very pleased with Soleil. My new wood floor is absolutely stunning! Love everything about it and would recommend this team to anyone.

Dr
Review №73

We had Soleil floors install a hardwood in the majority of our house. The guys did a great job and floors look great. We had some issues with thier product distributor sending the wrong wood a couple of times - which delayed the project, but ultimately Ben Hendrix (owner) made things right and got us a great looking floor as fast as they could given the distributor issues. In the end we were very pleased with thier quality of work. Thanks!

Ta
Review №74

Soleil Floors is always my first stop when looking to replace any kind of flooring because of their friendly, knowledgeable staff and commitment to doing the job right

Ni
Review №75

Flooring is complicated. My wife and I are going to start building a house in the next few months and so I have started to pay attention to things like flooring, windows, etc. Today I had an opportunity to hear Ben talk, and I learned more in ten minutes with him than Ive accumulated about flooring in my entire life.Ben didnt try to sell the most expensive stuff in the world, but he took the time to lay out the pros and cons of all the options I should consider. I mean, all the options. I really appreciated it. If you are looking to buy flooring, I highly recommend Ben at Soleil Floors. Ill update this review when they install the floors to tell you how they did on that end. However, if their installers are anything like Ben, then Im in terrific hands!

Ja
Review №76

I am in the processing of converting my lakehouse to my perminent residence in Austin. Soleil floors helped me to make my house a home. I never knew anything about cork floors. These floors are awesome and easy on the feet. With so many options and types of flooring, making decisions was so easy because Soleil Floors has everything. Go see Ben and he will take care of your flooring needs. Thanks Soleil Floors!

Br
Review №77

After living in our home for the past 9 years, my wife and I finally had an epiphany to redo the inside flooring. We considered many different options and companies. We wanted to stay local and wanted to do this only once and do it right. It was a quick and easy selection once we met with Teresa at Soleil Floors that we had found what we were looking for. Teresa was there to sell us. She was there to consult and help us find pride in our house and make it our preferred location rather than just an address. Teresa made multiple visits to hour house without obligation or without needing to do so. She did it because it is style to make her customers feel like they are family and that our input and opinion mattered. From our first few visits, my wife and I had a much larger desire to fall in love with our house again and Teresa not only helped make the experience personalized but helped stay within an overall budget that could have gotten out of hand quickly. The end results of our consulting sessions were a great new floor throughout the house, new tile, a new fireplace, and a remodeled master bathroom. Teresa was able to have the tough discussions with us and was also able to acknowledge our needs and find a way to make this work for both us and Soleil. The work was enormous--tearing out old wood, tearing out old tile, demo work on our master bathroom. The crew that was on site was incredible. Great personalities and great around my family. They were considerate of us and we were of them. We did our work over the Christmas holiday season--so weather was also a factor. It took me four months to type this review for a couple of reasons: 1) I wanted to let the impacts of this house remodeling take full effect and 2) it is four months later and my wife and I are more in love with our home now than we were when we originally closed on it. This experience has been incredible and I really feel that it was a result of the team at Soleil really caring about their customers and ensuring that the relationship is mutual--pay for a quality product and become a wowed customer at the results. I am more than happy and willing to provide a reference or provide final pictures if needed.

An
Review №78

My husband and I were new to Georgetown and did not know how to find quality contractors to remodel the house we purchased in Sun City. We were feeling a bit overwhelmed thinking we would have to find many contractors to get the job done. While shopping for flooring, we happened to meet Cristen Finnel at the Soleil Floors show room. Cristen offered to come to the house to provide design suggestions and quotes for flooring, countertops, backspalsh, shutters and other items we had in mind. We decided to go with Soleil Floors because of Cristens knowledge and experience. She was on top of the entire project from start to finish and I was able to relax (as much as one can during a remodel project) and know the project would get done. Cristens design suggestions for pulling all the design pieces together were awesome. Cristen is very personable and great to work with. Thank you Cristen!!

Th
Review №79

Great advice. Great setvice. Great selectiob

Am
Review №80

Ben was fantastic and very helpful with helping me with my selections!

Jo
Review №81

Great selection of flooring for my home

Jo
Review №82

Nice helpful employees and a pleasant experience overall.

Sc
Review №83

We found Soleils prices competitive, terms of payment better, and service exceptional compared to the competition we considered. Cristen was incredible as design consultant and project manager as she guided us through the steps needed to upgrade our kitchen and replace flooring throughout a large portion of our home with wood-grain tile. Her expertise, patience, and responsiveness made the entire process easy. Cristen responded quickly to our questions, even those we would text or email in the evenings or on weekends. When we discovered water damage under our old sink, she quickly arranged to have the cabinet floor replaced before the new sink and countertop were installed. When we discovered the builder had covered over irregularities in our concrete subfloor with carpet, she had a man available with the equipment necessary to grind away the high spots so our new tile would go down perfectly level. We are very pleased with the final results. Thanks to the friends and neighbors who recommended Soleil Floors to us and thanks to Cristen for making the whole experience a good one!

Ho
Review №84

Very professional company, they really care about their clients!

St
Review №85

Very helpful with a great selection of flooring.

mi
Review №86

Quality flooring & outstanding installation!!

Information
99 Photos
86 Comments
4.9 Rating
  • Address:1707 N Mays St, Round Rock, TX 78664, United States
  • Site:http://soleilfloors.com/
  • Phone:+1 512-218-0400
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
Similar organizations