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K & M Auto Repair & Performance
3 W Rollins Rd, Round Lake Beach, IL 60073, United States
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K & M Auto Repair & Performance
Comments
Ra
Review №1

I have an HHR. Clutch, Exhaust & diagnosed/repaired always on backup light. They did great. It cost near $2000.

Br
Review №2

I was in from out of town, brought in my vehicle as I had a loud sound and noticed a leak in my exhaust. After 15 minutes of dropping off they had it diagnosed. Unfortunately after the initial repair they discovered another failing exhaust part and even though they stated it didn’t need immediate attention, I had them replace it. Now my vehicle sounds like it should, quiet, and I’d drive the 6 hours to them again.

To
Review №3

I have been a return customer a few times.Nothing but EXCELLENT service / quality at a fair price. I recommend it to all my friends and family.Awesome place !

Is
Review №4

I needed to change the oil pan gasket,but not having the right tools,I took my car to K&M,but because I used the gasket already had,they did not guarantee for the work. My car is still dripping oil and checking underneath,I noticed that the gasket is broken. I will never use their service again!

Ro
Review №5

I will forever bring my car here if I detect any issues. Theyre quick to respond and wont try to sell you on something you dont need. They treat your car as if it was their own. I give this place two thumps up!

Al
Review №6

Trustworthy and thorough work. Highly recommend.

Ra
Review №7

Mike took a look on my truck last minute and had my breaks repaired all the same day. Fast and great service.

Br
Review №8

Best repair shop around!!!I went here to get my car inspected. Steve (Manager) performed a 40 point inspection to include the entire under carriage and under the hood at no cost. ALL INSPECTIONS ARE ENTIRELY FREE!!! He also allowed me to walk with him during his inspection. That made me comfortable knowing that he was doing a good quality inspection and wasnt trying to scam me. For the things that he found that needed repairs, he cut the prices nearly in half from those that I got at 2 other mechanics locations.Steve will work on anything that has a motor. In his shop, he showed me boats, 4 wheelers, motorcycles, and also showed me pictures of dragsters and more that have been to his shop for servicing.K & M is the best place around to get your vehicle serviced!I HIGHLY recommend this location to anybody looking for servicing, tune-ups, or anything else with your vehicle (or whatever you have with a motor in it). He can do anything that you want. Just gotta ask and him and his staff will get the job done in a good quality manner and at a great price.

Jo
Review №9

We heard some negative remarks but decided to try this place anyway! Glad we did. Our experience was good. Service was fairly fast and done right and guy at front counter was super nice...very friendly. Will def keep them in mind for our next auto need!

Al
Review №10

Mike the manager is awesome. Easy person to talk to and they get the job done right the 1st time. Great pricing

Gr
Review №11

I love this place because they are very honest people. They have very reasonable prices and work quickly. I do recommend calling ahead to schedule an appointment

da
Review №12

Without a doubt, this is the best repair shop experience I have ever had. Usually am not one to go out of my way and post a review but wow, the customer service here is beyond excellent and clearly well managed. Very professional, quick, more than reasonable prices and most importantly trustworthy. Dropping your car off here is easy and ridiculously friendly. Im surprised there arent any more reviews praising the outstanding service you receive at K&M. They tell you realistic timelines for your brakes, timing belt and other services you should plan on doing in the next several months. They will NEVER try to take advantage of you and they make sure to check in with you, being super informative of whats going on and making the cost clear before they get going with anything. They offer recommendations on what is worth doing (in their opinion) based on the age of the car, and what is worth skipping and not spending money on.I am beyond impressed with the excellent service and highly recommend anyone to come here. The experience is unreal for an auto shop.

La
Review №13

From the time I call the location and talk to the person in charge, until the point that I walked through the door, I knew that the experience was going to be a positive one. Warm and friendly atmosphere. Knowledgeable staff. The price was right! Stop looking for a mechanic, you found the one right one.Just a couple days from Christmas, with very little money I was able to get my car repaired for about $150 less than other quotes. A true Christmas blessing.

Ca
Review №14

Very good for domestic vehicles

St
Review №15

Great service. Awesome prices. Ivan did a great job fixing my pt cruiser. Thanks guys I will defiantly be back

Un
Review №16

Very fast not very friendly. The per hour price is competitive but the flat rate prices are on the high side. I havent had any problem with the quality and correctness of repairs.if it wasnt for the attitude of just a couple of the mechanics and the flat rate pricing that is high I would have given 5 stars.

Ju
Review №17

These guys are the best. They helped me out and got me back on the road in no time at all. Reasonable cost and quite professional and will definitely use these guys again - on a scale of 1-10 they are a definite 15+. Thanks guys youre the best.

Li
Review №18

Best shop, best rates, best service. My vehicle was repaired for $100 less than any other shop, then manager came in and he cut the price down another $100. Add to it, after the work was finished, the dollar amount was less than what he quoted me for! Very honest and dependable shop - Id recommend to anybody needing work done to call here first.

Mi
Review №19

Weve found our local mechanic! Fantastic service, great quality work, fair prices, and great customer service. Our car came in seemingly on its last legs, and K&M got it running better than it has in years! Well be back for sure!

Am
Review №20

Weve been bringing our cars to K&M since they opened. Excellent service at a great price. A great local shop that deserves your business.

El
Review №21

I went here to get some custom exhaust work done on my 2016 dodge charger and Mike was very helpful ! I had to get bends made and alot of welding . I told Mike exactly what I wanted done and I am VERY anal about my car . When I got my car back I was Very, very pleased how it turned out ! Mike told me he had been doing exhaust for many, many years and it shows ! He is one great fabricator !!

Gl
Review №22

Had them install New shocks (5100 Bilstein ) with Coil over lift for front of truck.... They did a great job. Nice people also.

Ka
Review №23

Horrible customer service from the man at the counter. Let me stand in line 20 minutes while he argued with the customers in front of me, an elderly couple who had been charged $100 more than quoted. Told them that if they wanted to dispute the charges he would just have to keep the car there for the next 4 days until the man who quoted them, his manager, came back. They asked for the managers contact information and he refused to give it to them and said he is unreachable. Charged them anyways and told them to come back for a credit rather than believing them and keeping their business. They lost 3 customers today, will not be back.

Al
Review №24

Do not take your car here! Horrible service horrible mechanics! Everytime my car is there I leave with either the same problem or a new problem. First it was supposedly the wheel barring then they said I need a tune up cause I had a mouse infestation they ate my wires.I have them do all that for them to not notice the sparks coming from under my hood which my boyfriend who doesnt know much about cars caught. My coil is cracked my spark plug wires have to be zipped tied for my car to even start! This is all still after they did the tune up! Dude at the front desk is absolutely horrible has no idea what customer service means! Again do not bring your car here!

Ja
Review №25

Got me in quick. Great price. Great attitude. I recommend this shop.

An
Review №26

Horrible service waited over 10 minutes just to be told they couldn’t take me today. Across the street could!This was the 4th time I tried to go there in the last 3 years the third time I was sent away don’t worry there won’t be a 5th other shops are glad to take my $

Ma
Review №27

I usually do all my own repairs but I came here for and oil change once and the guys were so helpful and straight forward I will keep going back.

Ba
Review №28

My regular mech and nice place and good prices

Bl
Review №29

I really want to leave this common this Mechanic are really good I love how they work I will really really recommend them they are good in pricing thats why Im giving them five star highly recommend it, Ron is created in explaining the work they do in your car nice people Thank you Ron.

Ji
Review №30

About a year ago replaced headers, and claimed he broke plug wire pulling one off.wanted to charge me more than double for the new set! He definitely lost my future business. Then got very rude and unprofessional. Shops like these deserve to fail.

Da
Review №31

Quick oil change, good service fair pricing.

Da
Review №32

They got me out of a terrible bind! Great job!

vi
Review №33

Stay away from this place!...Bad service, high prices, inaccurate estimates, no warranty, etc....

Sa
Review №34

Great service Great prices very reliable I wouldnt take my car any place else I absolutely love this shop been taking my cars here fir the last 4 yrs and Im NEVER disappointed.Ty Michael

le
Review №35

I went there once before and had great service then they hired some mexican to handle estimates and he is the worst Ive ever seen. He lies to a customer abput whats wrong with car and they he never changes my tires. I show before they close and they just lazy! No professional crew in that shop#!!! They are liars, thieves and just lazy!!!!!! THEY DONT DESERVE THE ONE STAR!#!!##

Bo
Review №36

Great service, got my old Taurus tuned up to run great and pass the emissions test, awesome!

Jo
Review №37

I have to give the mechanic a five stare. His name is marcos he was polite and fixed my car with perfection i was truely amazed and happy i suggest him to all my friends thanks marco

St
Review №38

Always fair. Always honest. Quite likely the Best!

ma
Review №39

Friendly as can be .Love this place and the service.High recommend great quality...5 stars

M
Review №40

They scratched my wheels badly when they installed my new tires. Should take pictures before I left my wheels there as a proof. Would not recommended!!

De
Review №41

Ron is Awesome, very caring about his customers, and want to get the job done perfectionally well

Mi
Review №42

Ron was an amazing person & helped out a lot with everything that I needed .

pa
Review №43

Awesome friendly and experienced auto techs great prices best in town

Za
Review №44

BEWARE! They use cheap or refurbished parts. And when they fail, which they will, they will not honor the warranty. Bad shop!

La
Review №45

Yes tizzy a you rightbe aware it used to be good shop but they change management couple times during a year and we have the same problems with our car as you describe about yours, spent more than $2500 for nothing

Cr
Review №46

Top notch guys who know their cars.

An
Review №47

Quoted my ederly mother wrong price when I got there the charge was 100 more they claimed the owner did know the right price but hes the owner? Very shady will never go back

Su
Review №48

The new guy at the counter cant even speak English to where you cant understand what he is saying and he is very rude

Oc
Review №49

That person with the name Marcos very in professional hi needs to improve the manager skills and experience very bad take to much time and management need to have more comunicación with people!!!!

n
Review №50

Awesome experience everytime and excellent pricing!!

De
Review №51

Rude man answers the phone...needs to work on customer service skills

Ra
Review №52

Great shop great people great prices

ma
Review №53

Great service and the job was done right.

Sa
Review №54

Always a happy customer

Br
Review №55

TooK them 4 1/2 hours to even put my car on a list after they told me at 9am to expect a call in an hour. No communication at all. Acted annoyed that I was upset with not even bothering to call.

Ca
Review №56

Quick and kind service

sa
Review №57

Do they fix car radios???

Jo
Review №58

Took care of my problem quickly

Ma
Review №59

Awesome

Information
18 Photos
59 Comments
4.1 Rating
  • Address:3 W Rollins Rd, Round Lake Beach, IL 60073, United States
  • Site:http://mykmautorepair.com/
  • Phone:+1 224-338-0850
Categories
  • Brake shop
  • Repair service
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:8AM–6PM
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