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Midas of Roseburg
1068 NE Stephens St, Roseburg, OR 97470, United States
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Midas of Roseburg
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Je
Review №1

They were able to get me in the day after I called for my noisy brakes. Sandy was so sweet and helpful, Charlie (I think) gave me a ride to and from work. Price was reasonable, work was fast and efficient, and sandy helped with the rebate paperwork. Great experience. Excellent customer service

Mr
Review №2

Love the folks at this place.. they are fast fair and friendly..

Ti
Review №3

I went in to have my exhaust fixed and they got me in quick welds looked great and when I had a problem the next day (my doing) they helped me again fast and got me on my way

Va
Review №4

This was my first time visiting this Midas location. I went in to obtain an estimate for a muffler and tail pipe replacement. I was pleased, not only with their price, but also with their wonderful service! They were even willing to take care of the work I needed done that day. I did decide to get an estimate elsewhere, but their price and awesome customer service could not be beat and it brought me back. I truly felt like a valued customer. I was very happy with the work they did and I will definitely be back based on my positive experience here.

Jo
Review №5

Great place! Sandi and Charles go above and beyond. Got us in on short notice and diagnosed problems quickly, and in detail. Prices were fair and guaranteed. They ask before they do something. They smile and call you in a timely fashion. They dress professionally and use professional language that sets you at ease. I highly recommend this establishment.

An
Review №6

I love My Midas store!!! They do what they say theyre going to do & they make sure if something else needs a check-up to let you know about it, NO BAIT & SWITCH. They give you their estimate. No pressure to choose them.I appreciate the NO Pressure part. If they can give you a lower price they will .💜 MY Midas Store

Al
Review №7

Great place friendly stuff and great work lookimh forward to my next appointment

yv
Review №8

Initially it was a bust because they dropped the ball on me and never called back about my part. However, i just received a voicemail that sincerely apologized and actually acknowledged that they dropped the ball. Which is commendable. So therefore in the future I will give them another chance. I decided to change my rating as well with a tad bit to improve upon.

Ro
Review №9

Service was excellent, done time with home pickup after work was done. Sandi at the desk was very efficient and most friendly! Would return whenever I need work done.

Ka
Review №10

I can’t even begin to say how grateful I am for Midas. I was 7 hours in to a 10.5 hour drive when my car started making crazy noises. At 5, I called numerous auto shops to see if they could squeeze me in. Everyone but Midas said no (understandable of them, but above and beyond for Midas). After informing me they figured out the problem, Midas said they couldn’t help me. However, they then called mechanic friends from all over to find out that it was a completely different problem (one they’d never seen in 40+ years!). They drove across town to find me a part, all while being completely closed. They went out of their way to save me and ensure I didn’t have to stay at a hotel and find a new shop in the morning. After all of their amazing service, they informed me that I didn’t have to pay a cent- they stayed after closing and drove across town to help me all for free. It was the kindest thing that had happened to me in years, and I can’t believe I had the privilege of going in to Midas that day.

Cz
Review №11

Ive been coming to this Midas for over seven years now. I wont go anywhere else. They always go above and beyond.They are very thorough, and arent pushy to sell you extra parts or service you dont need. Everyone Ive delt with there is friendly and knowledgeable.I would recommend Roseburg Midas, 100%

Le
Review №12

Not sure how Roseburg Midas does a full auto inspection in one hour (plus oil change) for less than 20 bucks. This place is the best deal in town -- hands down. Plus the folks behind the plexiglass are just the nicest people... With price, thoroughness, integrity and the nicest people, I will be a customer for life.

Sh
Review №13

When you go to Midas everybodys so happy and friendly and they do a good job on your car

Ro
Review №14

Exhaust on our classic car came apart. They got us in immediately and 30 minutes later we were back on the road. Awesome customer service!

B
Review №15

Friendly and reliable. Quality work, nice people.

Li
Review №16

Staff were very friendly and helpful. Got me in sooner than any other business that does brakes. Plus the cost was $100 less than Les Schwab. Thank you midas!!

Co
Review №17

This shop did a wonderful job replacing my brake pads. They even showed me the problem area while my car was up on the rack and took the time to explain what I was seeing there. They did not try to upsell me, charged exactly what had been quoted over the phone, AND the next day called to say they were sending me a rebate form for $40 from Midas. It arrived filled out and with a copy of the receipt stapled and ready to send in after I signed. This was above and beyond my expectations. Very nice staff there, too.

Ce
Review №18

We had a sudden grinding noise on our way home from Portland. We had tried another well-known chain store and they treated us like trash because we didnt want to spend several hundreds of dollars when we knew the cost was definitely lower.We gave it another go and chose Midas this time. Their whole team went above and beyond to make sure we were taken care of while our vehicle was made road ready again. I was concerned about exposing my little one to the heat and to the general public as we have not been able to get our vaccines yet. They made sure we had a private room and a power source for her medical equipment. Their price was phenomenal and manageable, a whole 50% less than the other place. They also have a Rebate promo going on for Brake jobs, so if I can find the time I will save even more!

Ma
Review №19

They always gone over their courtesy check when getting and oil change and never push to get anything done you dont have to. Infact I pointed my step mom in their direction and they were able to let her know what was going on with her car.

Me
Review №20

Very honest shop. Taken 2 different cars there and have been extremely satisfied with their prices and honesty. Definitely recommend them.

Te
Review №21

The staff was very helpful and our car now runs great. I will be going back.

Ro
Review №22

They replaced my strutts and did an alignment on my car 🚗. I trust there work they have replaced my engine while back. I have had no problems with it. I recommend them highly. They are fair I. Prices and reliable and professional. Thank you Midas for your service. Some of my family evengo to them.

An
Review №23

Very honest and professional service. I have a background in mechanics and know a few things about cars. I never felt talk down to while they showed me the conditions of the fluids. They didnt try to sell me things I didnt want either (looking at you, valvoline.). Would recommend this to others.

Ro
Review №24

This place is a scam. They told me numerous times it was gonna take an hour and a half to change my transmission cooling line that was leaking....just for it to take only a half hour, and they still charged me 1.3 hours of labor. This place took advantage of me and my hard earned money. They told me its because they go based on a program when I asked why I got charged triple in labor. Why dont they have signs or make it be known that they charge triple for labor. Its like they all lied about how long it would be just to get more money. Im sure thats how they do it with everyone

Sa
Review №25

Midas in Roseburg had always taken such great care of me and my vehicles for over 4 years. I trust them because they always explain what they are going to do, why it needs done and if this is something that can wait or needs done now. The whole crew is so nice and truly cares. Thank you 😊

Mi
Review №26

Midas did an INCREDIBLE job on my car. I rolled into town after hitting a MASSIVE rock at crater lake and within a few days they had my cat, gas tank, pump, and tire replaced and working perfectly. All for a great price. Everyone I talked to and worked with seemed genuinely interested in helping me get back on the road safely.

Bu
Review №27

Friendly and professional! Great business that does a great job!

Em
Review №28

Fast, friendly, and the price cant be beat! Best oil service Ive ever had. Also, the inspection was on point and very thorough.

Al
Review №29

Im overall very well impressed. They gave me a very accurate time frame, completed their work accurately, not being late whatsoever and not being done too early as i like to plan my schedule down to the few minutes. Accuracy, Professionalism, and a great value, as well as solid work. Oil change, not a rush job, great recomondations, they even gave me a very nice report of whats all going on in my car, and at a very affordable And Quality qoute. I didnt realise i had an oil leak or that my ac filters and engine filter needed change, they found so much idve not noticed being off until things would start to get bad. Preventative maintanence, thats how we keep our cars going healthy. I myself have automotive experience..but driving as much as i do, its pretty easy to feel when something is amiss, however when you do feel that sensation..thats when things are going decently wrong..so midas being able to tell me well before hand that things are getting shaky, and that they give me a amazingly affordable qoute..id have a hard time saying no. My car, a 2013 equinox ltz with 130k miles, is my baby, and ive paid over $80 for an oil change, with no free extra stuff like tire rotations or 360+ checks.. Midas did the change for $30 and gave me a very well detailed overview of what my baby wants, and gave me a surprisingly low qoute that idve been certain wouldve costed me over 1k, for about $300. Im looking forward to continuing to come to Midas for future services and general maintence, theyre just solid and indisputable value.

P
Review №30

Quick and friendly service. Great place.

Ja
Review №31

The people there were so nice an helpful I’m I plan on coming back here for all my needs with my car

Mi
Review №32

This is the only place in Roseburg that had a lift to be able to check my Smart Car brakes. What they found was thoroughly explained and the staff were nice and professional. Covid-19 precautions were observed. I did not need work done today, but the wire was reasonable. Thank you.

Bl
Review №33

Honest shop with quality work, got out quickly as well

Am
Review №34

My experience with Midas was great! I scheduled an appointment request on the website and received a confirmation call the following morning. The person I spoke to was very nice and friendly, the appointment was on time; as scheduled, the safety inspection was thorough and explained in detail on the follow up forms. All around great place!

mk
Review №35

Always get great service and for a great price highly recommend this place

Sa
Review №36

Friendly service with decent prices. I went in for a routine oil change and they replaced my cabin air filter for an additional $20. I was recently quoted $50 to change that same filter at another local place.

Vi
Review №37

Love good here! The staff is awesome! The front desk lady is so kind and helpful, very friendly. She makes the experience worth going there.

Ch
Review №38

Very nice people great customer service. Got the job done . Took me home so I didnt have to sit there and wait for them to do my brakes. Thank you

jo
Review №39

Very good place to have your vehicle worked on estimates was right on very fast and efficient I Drive from Grants Pass to get my car worked on their

Br
Review №40

Really honest hard working crew and got my truck fixed right and fast.

Ha
Review №41

First experience with midas was great. They were super thorough on a check for a newly purchased used car. Completly honest about what were necessary repairs on the car and what could wait. Definitely will be back for any future services!

ed
Review №42

Got me in and out on a big job in one day. Jesse was an excellent representative of a well run shop.

Zo
Review №43

I trust this team of guys and gals to not only repair but maintain my car! Theyre always professional and on-time, keeping up COVID-19 safety standards as well.

Mo
Review №44

They continue to maintain my vehicle honestly with the best price.

ja
Review №45

We had a trk that ran just fine under its own power. Yes it had a nock that we thought was the timing chain. Come to find out after the timing chain was replaced. The motor had 5 dead cylinders. Kinda odd that it didnt run bad before the timing chain. They said the motor was shot and so we decided to replace the engine. I wanted them to start pulling the engine so when the other motor showed up. They could start transferring parts and stuff the new engine in. Seance they had the trk for about 1 and half months. They said they couldnt tell the new engine got there. Funny i seen them push it out side at least once with the hood off. To get the trk out of there shop, it took over 2 months. They only seam to work on it a day here and a day there tell we blew are cool with them. They were going to tell us it was going to take another week maybe 2. Funny after we blew up on them it was done the next day. O ya they also cald us back up and told us we have no right to talk to them that way. When they keep putting us on the back burner. I had another trk that just needed a simple mufler r&r with a new tip. That i had an appointment at 3 for. I even dropped the trk off 1hr before and still didnt get my trk tell about 5:30pm it dosent take 2 and half hrs to do that. They also didnt always keep us updated when the said they would call. We would end up having to call them at least half of the time.

Ro
Review №46

I highly recommend them. I had my brakes replaced my oil changed my tires rotated their service was top-notch these guys really take care of. I definitely will be a return customer

Ji
Review №47

They do a great job everytime

Tr
Review №48

Had an oil change. Went above and beyond

Em
Review №49

This is the best Midas Ive ever been to and weve been using Midas in CA for over 5yrs. Charlie will take care of you and Tabi and the entire crew are the best.

Al
Review №50

Its was great. The price was great and service specacular!

Ja
Review №51

Went in with grinding coming from my front breaks folks did a great job my car is as good as new would recommend to anyone I know. 👍👍

Ti
Review №52

I broke down in between Eugene and Roseburg a gentleman actually waited 45 minutes after closing knowing I was being towed there! It seemed my radiator had blown out the bottom. They had it and another potential problem fixed the next day. They went above and beyond service! I’ve gone there for general oil changes and such and have always gotten great service but this was something else! Thanks guys!

Ta
Review №53

Professional, flexible and honest with competitive prices.

Am
Review №54

Charlie and the mechanics are great there!!! Always always great service!!!!!

No
Review №55

They always go beyond with a great smile. Thank you very much for taking care of my car!

Ka
Review №56

Great service and price!

Fr
Review №57

Found a nail in my tire and recommended ŕeplacement due to wear !! Thank you for being so courteous and profesional !!

Ji
Review №58

Wonderful crew. Tabi is great so is Sandi.

Su
Review №59

The team at Midas is awesome! Will definitely be returning when needed...

Ca
Review №60

Great service as always! Friendly, quick, and a great price.

Ch
Review №61

A great, friendly team running the shop. They can be busy at times, but thats a good sign. That means theyre doing good work and customers are coming back.

Ji
Review №62

Great service! Rene diagnosed my truck and fixed it. He probably saved me $500 by taking the time to check my vehicle and suggested a cheaper fix for my check engine light.

Dw
Review №63

I easily got an appointment for an oil change, was able to take advantage of a special I didnt even know about, and they got me in and out very quickly without trying to get me to buy any other parts or services. The person at the desk was very friendly and helpful. Ill be back.

La
Review №64

Great job along with being quick.

ch
Review №65

Replaced a coolant hose and temp sensor. Awesome and professional

si
Review №66

This Midas is particularly bad, cant fix problems after coming back multiple times and having to explain the same thing over and over. I would never go here again, was a huge waste of time and money for us.

Is
Review №67

Awesome place, I really trust these guys. I have been going here with 4 different cars so far. Midas is always super honest with us, and very helpful. I love that I can get my oil changed here with a free full car I spection so I always know the condition of my car. I highly recommended them.

st
Review №68

Just a group of honest hard working guys and gals who want to get it done right!

Fl
Review №69

After moving to Roseburg From So. Cal we needed to find an honest place to take our cars for repairs when needed, we started out with the big guys who service dodge vehicles and found they were outrageous regarding pricing, I went to MIDAS figuring they only did mufflers and oil changes, wow was I wrong, we have had all 3 vehicles in MIDAS for small to moderate repairs and Jesse and Charlie treated us great and the pricing was much better than the big guys, will definitely recommend this location to others of which I have....GREAT JOB

Ma
Review №70

I went in to have the breaks on my 71 super beetle replaced. Shortly after picking my car up I was back with no breaks. Shortly after the second time I picked up my car I had my pregnant niece in my car and the breaks went out. The third time I picked it up I took it back about a week later my breaks go out again and I have to have it towed back. The fourth time I pick up my car I didnt even get out of their driveway. A week after I pick it up the 5th time I didnt have breaks yet again. I refused to take it back to have them fix again. Im $1200 into them and to this day (4 years) corporate still wont get ahold of me to fix. Now its not like this was over a prolonged time it was less then 2 months of this. If I could give them a 0 rating I would. And lets not forget after all this they told me they knew it was getting expensive and if I wanted to get out from under this the bosses son would like to buy the car.

Sh
Review №71

Super nice and very knowledgeable. Thanks Midas(Jesse).,&the whole crew.

Pa
Review №72

Very courteous and thorough. I will use them again.

Ko
Review №73

Everyone here is great. Excellent service and knowledgeable staff.

De
Review №74

We were late and called to reschedule but they let us come late. Much appreciated.

Bu
Review №75

Fast, though, & friendly

Ma
Review №76

Took my vehicle in for an oil change and brake inspection. They flushed/changed the brake fluid and brakes work great, no more spongy brakes. They even changed one of my headlights that I had not gotten around to replacing. This will be my new oil change/maintenance shop:-)

Je
Review №77

Very professional, they do good work at a decent rate

Ph
Review №78

Honest, great communication. Customer comes firstNot try to oversell.

Review №79

The workers are very friendly and they do great job .

Jo
Review №80

Good people

Sh
Review №81

Very professional Great people! Will be Back😊

Br
Review №82

I always get great service they really prioritize their customers and making them feel like their concerns are heard and they take care of my car and I trust them to keep me safe on the road

Sa
Review №83

My wife and I both go here for our oil changes. Two things set this place apart from others. First, you can get a tire rotation at the same time which we feel is very important. Second, its owned by Chris Boice, county commissioner. Whether you are republican, democrat or independent, Chris is one of those guys that treats everyone equally.

Da
Review №84

Pretty terrible place as far as Midas goes. Most places today will tack on a few extra parts or services to the bill in effort to scam you. Instead, this Midas will do the bare minimum to try and get you out the door as soon as possible. Ive has to take my vehicle in several different times to get something else fixed that should’ve been fixed during my last visit. Incredibly friendly staff who are always polite and kind to everyone but the service absolutely lacks. When using this store, prepare to visit it again soon as this seems to be their goal.

Am
Review №85

We had a great experience here. We didnt know what was wrong with our car, and Midas went above and beyond to thoroughly check and test all options. We were pleased with our car repair and believe we were charged an honest price for the repairs and labor necessary.

A
Review №86

Great, quick, friendly.

Vi
Review №87

Most businesses provide two of these service characteristics: Quality, Speed, Low Price. For this Midas, its Quality and Speed. Their routine maintenance work (e.g., oil changes) is cheap enough, but for full-on repairs, these guys do first-rate work, in a timely fashion, at a first-rate price.

Wi
Review №88

Scheduled an oil change and it came with a free tire rotation if I wanted it, they put floor and seat covers in the car so they dont get it dirty when they get in and move it. Very nice and helpful with all my questions

Am
Review №89

Not only were they the cheapest for brakes, but they got me in the same day and were very nice to us. Will definitely be returning.

Mi
Review №90

Very honest and helpful people. Wont sell you what you dont need and straight forward. Explain things where you understand whats going on.

Ma
Review №91

They were helpful, friendly, kind, knowledgeable, and affordable for my oil change and included works. :)

Su
Review №92

They give you their ALL EVERYTIME! I LOVE THIS PLACE!!! AND THE STAFF IS ALL VERY FRIENDLY!

Pa
Review №93

This place is amazing, helped me out in a pinch, after they were closed. And even called to make sure I made it home and to have a merry Christmas. Excellent customer service.

Ke
Review №94

The best! Since the older gentlemen has come aboard everything has been perfect. They take care of you and your car. Midas is my favorite place to take my car.

Mi
Review №95

Love them !!!

Ri
Review №96

Good, honest service.

Br
Review №97

I took my truck in for numerous repairs and all was taken care of except when I left the check engine light was still on. Had to take back for them to fix the issue.

am
Review №98

Nice staff, helpful and quick service. I paid a good price.

Ju
Review №99

Clean, well-organized, friendly, and efficient - so much better than where Ive always gone in the past! Plus, they rotate tires free at the time of the oil change, if you want or need them to. Win, win!

An
Review №100

Went for an oil change. Made an appointment. Took about 45 mins. Comfortable waiting room and friendly staff. I am happy

Information
22 Photos
100 Comments
4.5 Rating
  • Address:1068 NE Stephens St, Roseburg, OR 97470, United States
  • Site:https://midas.com/roseburg/store.aspx?shopnum=1959&dmanum=288001#utm_source=google&utm_medium=gmb
  • Phone:+1 541-378-6050
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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