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AutoZone Auto Parts
201 N Grace St, Rocky Mount, NC 27804, United States
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AutoZone Auto Parts
Comments
Su
Review №1

Initially pleased with friendly staff, checked and charged my battery, BUT then couldnt understand why unable to check alternator. I made it 15 miles to a competitive chain store who was able to check it. Just took a little effort. The other store is where I bought alternator and since then a radiator.

De
Review №2

Stopped in due to battery issues. Craig greeted me quickly and brought his tester outside. Come to find out all I needed was my terminal tightened. Thanks for having honest employees.

De
Review №3

Amber was wonderful with helping me get what I needed for my car.

ma
Review №4

My experience with this guys was horrible. Their management and professionalism and training skills need alot of help. Benjamin and the grey headed lady included. I will never shop at AutoZone again..

Da
Review №5

New store manager Amber is amazing, great customer service!

Pa
Review №6

Thayre inexpensive, most employees are knowledgeable bout where inventory is, thank you

De
Review №7

They were very helpful and quick!

Ja
Review №8

I needed wheel studs for my camper. While the staff did not understand matching thread pitch and length, They were friendly and allowed me to match up my nut. I will return here.

Al
Review №9

Everytime i call on fri March 16th around 1 to 2 they kept putting me on hold.

to
Review №10

Great customer service was treated good bought new battery for my kia they installed it with no issues very happy.

Mo
Review №11

Wht u need... when u need it...products in stock about 85% of the time

Mi
Review №12

Nice you find what you need or they will order it

Jo
Review №13

Need better customer service practices

Ta
Review №14

They are very helpful

Ca
Review №15

Love coming to this store they always get you in and out. This morning Jacob was my salesman and I must say he was awesome went above and beyond to help. Even wish me happy holidays definitely made me feel appreciated!

Ja
Review №16

Buy parts from them every day great service

Sa
Review №17

All I can do is say WOW! The service at this zone is much better than its competitors! Hats off!

Ro
Review №18

Always helpful and answers questions im unsure of..Will always be my auto parts store..

Ke
Review №19

Good Store Manager and she treat her team like family I was in there for 10 min and pick up on this Brittany should train all store managers GRACE ST WILL GET ALL OF MY MONEY

le
Review №20

Paying attention to detail is the main problem with 99% of most businesses, and good service in REASONABLE AMOUNT OF TIME, with the job done right!! AutoZone is no exceotion! You talk to these people they jump and THINK they know what type of car you have! Or part. Listening is what they lack bad!

Je
Review №21

I always shop here for my car needs

L.
Review №22

Good prices good help

ch
Review №23

Great places to shop helpful an friendly staff, Steve and Rodney are great employees

Jo
Review №24

Steve and Jason, great workers always helpful,. Steve found the right piece for me

Te
Review №25

Traveled 45 minutes to see if they was much nicer and more willing to help us. We had an ignition coil that we didnt need. It was still under 90 days since we purchased it and the manager was there and was being so rude. Wouldnt even type the receipt number in to give us the refund. So we went to another autozone because 1 of the employees at this store told us to go to the other 1 that they would help us. And sure enough they helped us and refunded our money back. I mean why keep something when u no longer need it. It was $109.00.

Li
Review №26

GREAT PARK!

em
Review №27

Wonderful customer service 😁

Jo
Review №28

Im a car dealer and Everytime Ive been or my wife been weve were treated with the upmost respect. And when they gonna bring our stuff to us they come when they say.

Co
Review №29

Great place to go for anything you need vehicle wise

Ya
Review №30

Great customer service and they had everything I needed

ch
Review №31

Management is great at this store always happy to help

Ka
Review №32

You know when you walk through the doors that your business is appreciated and its been that way for years!

An
Review №33

Always find what I need here. Great staff!

J
Review №34

Noticed the manager had her headphones in, and was on the phone while I was shopping. Not too professional if you ask me.

Gr
Review №35

Good place to buy auto cleaning products.

La
Review №36

When I need parts for my car this is where I go

Mi
Review №37

Very helpful in getting a new battery for my car!!!

Ly
Review №38

Very nice employees but it takes forever to get in and out of there

RH
Review №39

Staff Was Very Helpful

z8
Review №40

Good people who will be glad to help.

qu
Review №41

The man that assisted me. Made sure i had the right part. I will surely return based on his assistance.

Ji
Review №42

I pretty much get what i need at autozone

Wi
Review №43

Worse customer service ever line always long they lazy and dont know nothing about helping you with your car sometimes dont even have knowledge of what they sale I will never come to this location again employees very rude

Da
Review №44

Service thumbs down, a week ago inquired about a battery they said they would order, eight days later no battery, come to find out its at their other store across town and they wanted me to get it there,,,not.

Al
Review №45

Very good customer service

WU
Review №46

Not bad service was ok!

zy
Review №47

Pretty good I shop here

B
Review №48

Very friendly staff helped me make sure i got the right thing I needed

La
Review №49

They had everything I needed and wanted

Br
Review №50

Good Service

Ja
Review №51

Freindly and helpful staff

Jo
Review №52

Great and helpful staff.

Bo
Review №53

Great parts and pricing

Bo
Review №54

Very nice and funny staff

A
Review №55

Owner Steve was very knowledgeable and helpful

Ni
Review №56

Very helpful staff 👍

Co
Review №57

Good customer service

La
Review №58

Great customer service.

Da
Review №59

Never have enough staff to help check out or help you outside with your car

St
Review №60

Good👍 workers👷

Mr
Review №61

Only auto store I get my car parts at👍👍👍

St
Review №62

Another great visit!

Ma
Review №63

Clerk was very helpful!

Yo
Review №64

Always friendly and helpful

Du
Review №65

Great customer service

Mi
Review №66

Great customer service

Ja
Review №67

Nice place to shop

Je
Review №68

Thats only place i go to get parts

Ke
Review №69

My go-to place...Advance Auto in Roanoke Rapids is next door but they insulted my wife...called corporate on them!

Li
Review №70

Great service

BO
Review №71

Good prices

Da
Review №72

Ok.

Et
Review №73

Nice

Cr
Review №74

Great place

St
Review №75

Fast service

Ed
Review №76

Great

Do
Review №77

Ok

Ri
Review №78

Customer service

Ed
Review №79

Good

re
Review №80

Very friendly

ke
Review №81

Rude period

Ms
Review №82

Friendly staff

Br
Review №83

AutoZone Auto Parts

Information
12 Photos
83 Comments
4.3 Rating
  • Address:201 N Grace St, Rocky Mount, NC 27804, United States
  • Site:https://autozone.com/locations/nc/rocky-mount/201-n-grace-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A476&y_source=1_MjQ3MTAxMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 252-977-6700
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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