Ordered my new set of tires on the Walmart app, very easy to do and got a great price! They were sent to the Automotive Center, received an email saying they were here. Went over and paid a small fee for installing and balancing, took about an hour, very happy. Second time I have gone through this process, this time was much smoother.

Oil changes pretty good..they just never answer the phone

Very quick oil change, just got off working 12 hr night shift. I thought I have to wait a while. Nope they were done before I qas finished looking at clearance. Thanks lube ppl. You all were on point for me today..

NOT RECOMMENDED!They Quoted me a.price for $106 for a.battery on Rollback, then they said.that it was the wrong battery and.that the battery my car needed was $150.I asked them to replace headlight because it was out. They said no problem! When I got the car back, I noticed that the headlight was still out. I asked the service manager why the headlight was out, and he said I told them to decline that. There is a plate on the front that has to be taken out .There is nothing there about all headlight except . . .They are lazy little oil changer know nothings.NOT RECOMMENDED.

The workers were nice and very professional.

Good and clean service. waiting times depend on how busy they are. But they make sure that you car is clean inside and out. they also gave my mother attention about a broken gasket on her engine.

Brought tires and the service was quick

Unfortunately, with high mileage oil change, you have to get complete package. Some of the things arent done even if youre watching. You have to say something to them. My last oil change there, I was told that my oil drain plug was stripped. I quickly told him that I had it done there. He checked and informed me that, that person no longer worked there. I have no idea what he did to get it to work. I plan on buying an oil plug, since no one was offering any assistance. Its time for my oil change, Im going there because they need to resolve the problem. Ill let you know what happens!

Trust me they have good deals I have had my battery in my truck for. A year now and I paid less than $60 for it and it was brand new I also got an oil change great price great customer service

It gets one star for the people because they were nice. However it took them 2 hours to replace a battery. I have never had to wait anywhere close to that long for a new battery install at other places (especially when that whole time they have it in the shop with the hood up). But hey, its Wal-Mart, would you really expect any better.

They refused to honor the road hazard protection I paid for when I bought tires from them. Claimed they could not find a record of the purchase. Incompetence or dishonesty?

Closed due to Covid-19

Received absolutely great service from Annette, Herbert, and Danny when I went in for oil change and wiper blades. All were friendly, courteous, and very efficient.

Service was fast for an oil change at 930 am..normally crowded..very satisfied

They vacuumed out my van and did a great job with my oil change. They were very polite and comforting

This is my first purchase from Wal-Mart Auto Care. They staff where friendly, worked well with me for what I needed. They price was reasonable and I was in and out in a reasonable time.

No customer service. Waited in line 20 mins before being waited on. Asked the other worker (who watched the line get longer and longer) say Im on break. The time was 5:45 and they close at 7 pm, then she said, Ill be back, Im going to the bathroom. But she used her entire break on her cell phone. Then a young lady walks up from out of the blue to check out and guess what... she checks her out before she addresses the others who now have been standing in line for 25 mins. And her attitude was AWFUL. Of course no badge, so i could not post her name up here on this complaint. I will also will be making a formal complaint.

Customer service SUCKS. No one said can I help you or hello, be with you in a moment. She act like she didnt want to bothered with anyone. About 2pm called the number listed for the car care center and it took about 20-30 rings before someone answered the phone then I still had to be transferred, then another 10 rings before someone answered then had to be put on hold. Finally talked to someone about the status of my car, whether it was ready for pick up or not. She said it was. Why wasnt I called. I only needed a tire on front driver, dropped car off about 1030a. Walmart car care in Rocky Mount, NC. Price was cheaper than Firestone but Walmart DID NOT have all season/weather tires in 225/50/17

They do a good job and seem to be open more hours than other garages.

Thus far this is the best auto care center we have tried love it

They reset all of my car computer settings and changed the digital display from mph to kph. This almost caused an accident leaving the parking lot. Horrible job Walmart in Rocky Mount, NC. Not going back there.

Young lady that helped me out at checkout was very helpful and very kind

Self check out.... Really, I wanted to be a cashier I wouldve stayed working as one. How the people talk to you... Oh hell nawl!!! Far more I can say.... But just wont...

I waited 3 hours for my car tires to change, there were only 2 cars and mine, I asked if I was ready and they said no, they didnt ask me my name or what car I was driving, they just said no, the employees were somewhat lazy and customer service is not said, bad service was a very bad idea to be here

Hate Rocky Mount Walmart. No Customer service or appreciation. Need some respectable employees!

My wife wont shop at Wal mart in general, but she definitely wont shop here. If we need something from a Wal mart we drive 20 minutes further down the road to Nashville. Its not so much the store as it is the people who shop at the rocky mount location. You definitely have to be concerned about your safety.

Try efficient oil change and friendly service

Good place to get tires

They got great service.

Great prices on batteries

They get it done. What more can I say.

Cheap but kind of slow

Oil changes for about 20 bucks...whats not to like?

Bought wiper blades for my lexas

Good Job thank you

Thank you for getting me back on the road again!!

Fast and clean service

Very friendly and helpful

Thanks for fixing my tire.

Oil change every time.

Quick service

Long wait for tires.

Good

Walmart Auto Care Centers