Stopped here to purchase a gift for someone. Exceptional customer service! Would highly recommend this place!!

People working there had no idea what Smok or Uwell are. Looked at me like I was stupid when I asked for replacement pods for either brand

My experience here was beyond expectations. The staff was very helpfully and answer every question I had. Will definitely return

Christian was very helpful on the phone and my 1st time visit. They have CBD and Delta8 products for pain/stress management, in addition to Vape products. Thank you for the excellent customer service.

Christian is way beyond helpful and knowledgeable. They had a variety of options and flavors to choose from. I highly recommended you check this place out.

This place was amazing..... At first I didnt want to believe the hype on the reviews but let me tell you, every word is true!!!!! Christian was amazing and assisted me with getting what I needed to start vaping again, answered all my questions, and recommend a bomb a** house juice.... Let me just say.... BAD ACE VAPOR JUST GOT A CUSTOMER FOR LIFE!!!!!!

Place is square biz good ppl

They’re super helpful! Good selections and kind staff.

Ok, well let me start this off on a positive note. I have only been to Bad Ace Vapor once. They guy that assisted was very nice, and he helped me pick out a flavor in less than five minutes. The building is nice, cool decor, and great selection of flavors and accessories. I ended up purchasing a little 10ml bottle of Ace of Hearts (as shown in picture), since Ive never tried the flavor and did not want to pay to try the flavor. I paid $7.58, and that is including tax. The bottle didnt even last me two full days. I usually shop at a vape store in Kaufman, where I live, but I work in Rockwall, and thought to try this place out since my shop closes at 6:00. Anyways, I usually purchase a 20ml bottle from my vape store in Kaufman, and it lasts me a full 7 days. AND it only cost $12. I knew right away that there was no way the bottle had 10ml of liquid in it. I then looked at the bottle and noticed the approximately - 10ml. So, pretty much, its almost but not completely accurate or exactly 10ml. Hmm. Seems like a rip off to me! I understand they are located in Rockwall, and Im sure the rent is super expensive, but really? Why advertise something is 10ml on your counter, and then on the bottle say it may or may not be? I know I only paid like $7, but its the principle of it all. It just seems dishonest. I will not go back to that shop, because its pricey and not worth what you get, in my opinion. There are other vape shops in the area with way better prices.

Christian is so super helpful definitely rexommend

Great employees, super friendly and helpful.

Awesome service!! Love it here!

I ❤️ This shop, they are GREAT!!!! They are very knowledgeable about these vapor sticks and I don’t know what I would’ve done without them they really help me!!!! Between them and my family, I was able to do something I didn’t think WLD EVER BE POSSIBLE AND THAT WAS QUITTING CIGARETTES!!!!!🙏🙏❤️❤️🥰😊

Great service. Quick and easy as I just stopped in for coil. I asked several questions about mods and they asked several questions leading them to make recommendations that benefit me. It wasnt the most expensive options as they benefit from more than. Thats solid service putting customers needs first. I made no purchase at this time but when I do it will be them. Thanks yall keep up the good work. Jack.

These guys are so knowledgeable and they helped me out so much! Customer service is 10/10!!

This store is awesome and I absolutely love it. The service is very good. A worker named Park really knows his stuff and is always the most helpful for me. He has the best coils for sale and they really rip fat clouds along with righteous flavor. Everything in this store is higher quality than the other vape shops. The premium juices are delicious.

This is an awsome place. I am always looking for a juice that knowone has and they ordered it for me. Thats the first . They are awsome

Awesome staff and productsOnce your a regular you will never shop at any other vape store; just due to their awesome customer service!

Bad Ace Vapor has been awesome. Always taking very good care of my every need! Even helping me with my mod that I didnt purchase from them. Park, Nichole and Christian are amazing! Great vape shop!!

This place is amazing and I would recommend it to anyone. Whole staff was friendly and helped me pick out my new tank and taught me a few new things. Also open on Sundays which is a huge bonus for me. Keep up the great work guys, Ill be back

Staff is always helpful and have troubleshooted issues or general question for me every time I have them.

Love this place! Every time I come in here everyone is super helpful and super friendly. Great environment! Plus Theres this super hot 36 year old name Christian! He has seriously saved my vap life multiple times. You have to Come check this place out!

My first experience went great. Good people and fair prices. Ron behind the counter helped my out a lot

A year ago, I went here, and wasnt too impressed with the pricing on one of the juices. I originally wrote a 2 star review, and I wish I could go back and change it, but for some reason I cant! This is why Im writing a new review! I have recently went back here a couple of times, and Ive had a great experience with the employees and the pricing on the vape juice. This is a great place with a great selection of stuff!

Park was an amazing associate. He was very helpful, extremely friendly and knew his facts about everything. He deserves a raise! Excellent* customer service! Will be back again!

My husband finally decided to quit smoking cigarettes. He didnt think pills or patches would help, so he went to Bad Ace Vapor. They listened to him and made recommendations. They are very knowledgeable and have never tried to pressure or over-sell anything. The shop is inviting and they carry a large selection of items. Brandon, Lela and Christian are always willing to give advice and teach us about new equipment. After 40 years of smoking, my husband hasnt had a single cigarette in over a month without any unpleasant side effects! They Kick Ash!!!

The staff is very friendly and Nicole was extremely helpful. Answered all my questions. They have a wide variety of juices to choose from. I will definitely be coming back to this store. Very happy.

The staff is really friendly and great at asking questions to make recommendations. Knowledge and customer service is the reason I keep going back.

Christian was very helpful and knowledgeable. I came in to buy some new batteries and he steered me toward spending a little bit more money on some premium batteries. I bought them 2 days ago and they are STILL over half full! Thanks, Christian!

Guys are knowledgeable about their products. I They didnt have the tank I was looking for but they did have good advice for alternative products at good prices.

These guys know their equipment! Definitely the place to go if you are in the market for a new setup! Talk to Park, knows his stuff and will walk you through the new toy! 5 stars!

Stuck at the truck stop and wandered over here. Nice place. Super helpful staff. Park set me up with a new mod after taking plenty of time to explain everything to me. Nice for a newbie like me. I will be stopping in again when I as in the area

This is my favorite place hands down!!! They are clean helpful and super nice. Christian is my fave!!! Always helpful. Love you guys!!! Breezy

Park helped me with every question I could think of and Im happy with the product I bought. Just down the road for convenience and its a big help that they stay open to 8 pm during the week days. Thanks guys

Had to add to my last review.They really know what they are doing there. If you arent sure what equipment you need to get the end result you want, they will educate you and show you the right products to make it happen. Have yet to be disappointed here. They were able to answer all my questions and point me in the right direction. Great Service!

Love this place!! They’re great at cutting deals & get me whatever I need PLUS SOME!

Great team. Always well informed and are ready to answer any questions. Room was a lot of help as I was trying to change up my vape and he had all the answers I needed. Keep up the great work!

Great staff. If you want good knowledgeable service then try it out. Very large selection of anything you could possibly need. Prices are great as well. Good job Bad Ace for getting it done right.

Park and Nicole are so amazing they treat you like royalty... They truly are the greatest at customer service... Super amazing

Lots of folks seem to like this place, but Ive been in twice and had creepy experiences both times from the same dude. Wont be back.

This store is awesome! Great staff and great selection of juice and devices. If you come here, ask for Park; he has given the best service from any vape salesman Ive worked with and Id even go to say he is the best salesman Ive worked with ever! My favorite shop ever!

Christian was very helpful

As one of the first customers through the door, I have been extremely pleased with every interaction since. They truly care about their customers and have always helped me with anything I needed.I will continue to do business there because they always have new and up to date items and great hours of operation. The drive thru makes things so convenient when you are on lunch or in a hurry to get somewhere. I have established relationships with Bad Ace Vapor, and will always stay loyal to them. They have the best customer service! Thanks Nick, Andrea, Brandon, Lela and Christian for all you do!

Great experience with very knowledgeable personnel! It was a super easy and fast experience that made my day run smoother. They are wonderful at what they do and have great customer service!!

Yesterday was my first time shopping here the staff was super knowledgeable, friendly and the variety and quality of the products was stellar! I live over an hour from this place but I will be coming back! They have great flavor choices and the quality of the flavored are the best I have experienced by far.

Awesome place! The girls that work here are awesome. Great selection, great juice, great customer service. Good location. This is my new favorite shop outside Ohio!

Nice people but I spend almost $50 one two of their made vape juices and they both tasted awful... and the same. It was like they forgot to put the flavor in. Won’t be going back.

I just turned 18, met a guy named Ron and he had to be the coolest guys there!! He was very helpful and knowledgeable about everything he talked about. 10/10 would recommend this place!!

When i went in. Christian helped me. He was so helpful and nice and knew what he was talking about. Will definitely be going back. Everyone great.

Most amazing customer service. Quick an informative. Awesome prices for such quality products. Bad ace vapes.. Bad ass

Park was very helpful. He explained the different types of vaping devices and the pros and cons of each. Great customer service. Great experience.

Park was quickly informative and extremely helpful. This place has a great selection of vapes and juices. Definitely going to come back!!

This place was amazing. Customer service was on point. I could tell they knew their regulars as well. So knowledgeable and helpful. I will be frequenting this place! Wish I wasnt so bad with names so I could reccomend the guy I worked with.

Great place to go to! Lots of choices to pick from.They did great on helping me make a decision.

I was welcomed with a warm greeting when I walked through the door!Really great prices and fast service . Thank you !

This place is really cool. They even have a drive thru. The people are very nice and helpful. Definitely coming back

This place has amazing product at a very reasonable price. I will definitely be back! Christian was a great help!

Been coming here since I quit smoking and wont go to another vape shop. These guys are friendly, knowledgeable, great choice of product and even better pricing.. Big thanks to Christian and Nicole for above n beyond service..

Omg I love this place! They were so helpful getting me set up with my first vape and showed me how to assemble and use it. I even got to sample the different juices before I bought them. Im mighty impressed with this place and I definitely will be a regular

Awesome place to go to. Great customer service, really down to earth guys and gals here. Anytime anyone ask me where I go for my ejuice or equipment I tell them to go here. Great prices too.

Very good customer service. Im new to vaping and they took the time to answer all my questions. Staff was very knowledgeable, and they did not push for a sale.

Been awhile since I stopped by this shop, decided to stop in today. Staff is super nice and helpful. Nice selection of mods and premium juices. Luv the poker rables. Check em out.

Park was a fantastic help! Definitely made the experience easy :) try it out now, especially if you want to upgrade from disposable!

Super straightforward on getting a new kit set up. Went through all the options in detail and found something (I hope) will fit for me. Will def be back

Awesome place visually, awesome service and a good selection of juice/products. Prices are not bad either! I would definitely recommend Bad Ace for anyone.

Great Vape shop Ron and Christian always take care of me. Very knowledgeable able always helpful. Their house juices have great flavor and they always have weekly deals. They are always my first recommendation.

By far best vapor shop in rockwall and Id goes as far to say north Texas. Great staff, friendly and helpful. Awesome casino style store layout. All around great store.

Christian was the best! He helped me so much. Got me all set up so I can try to quit smoking. The people in here are so friendly and will not make you feel uncomfortable even if you do not know what you’re doing at all.

I had called earlier in the day and spoke with Christian, asked some relatively difficult questions but he was quick to answer them. I came later in the day and he was still there to help me make a decision on my new vape. Thank you Bad Ace.

This place is super chill bro. I enjoyed the atmosphere of it all. My stay was good and the employees are hot.

Aside from having a bad ass name, Park is an awesome employee who is completely willing to help the customers! If I didnt live 10 hours away I would most definitely make this my go-to place for all vaping needs! 👍👍👍

These guys are pros, they really know what they’re doing. Great service and knowledgeable staff! I will be a regular here!

Super nice staff, “Park” I’m particular was extremely friendly and helpful. Excellent selection and great juices! Check em outnfor sure!

Park and Nichole were a great help to tell my mom and I what we needed to know regarding tanks and batteries, etc. Great place to come hang out!

Christian was amazing and helpful. We want to quit smoking and he told us all about the different types of ecigg and how some give out more nicotine and others giving more smoke. Will be coming here again!

Very nice atmosphere. Friendly customer service. Helpful and great product knowledge nothing cheap here! Just the prices

This is my favorite vape shop to go to! Great atmosphere and everyone who works up there is knowledgable and very friendly. The selection of flavors is so long it might take you all day to choose one but theyre all delicious! Also they have the best prices of any of the surrounding shops in the area. I wont go anywhere else!

Im a newbie and Ron explained everything thoroughly and really helped me out! I bought the whole set-up and I will be back soon! Thanks guys :)

Great customer service. Come here all the time and it’s a great store! Definitely recommend this place!

Great liquid, great selection, Ron and Christian helped me out with getting all set up with the cube 2. Would recommend to anyone to go see them for your vapor needs

Much better than Rockwall Vaporstop. Managers and staff are nicer. Park has been working for there for a while and he’s always very helpful and goes beyond to get me what I need.

Amazing flavors and are true to the name and amazing staff. Very helpful and will give you advice. Clean and neat shop

Very helpful staff. Didnt like a flavor I bought. Told them about it and they took care of it. Will return for more flavors.

Great vapor shop customer friendly Park was very helpful and patient!

This was the first time we have ever been to a vape shop. They were extremely knowledgeable and very friendly. We purchased our first vapes and we will definitely be back. Thank you all so much for your help!!

Great service and help. Highly recommend! Answered all my questions and was friendly!

Park was awesome and helped me find a new tank. They have a lot of stock and great prices. Highly recommend!

Great pricing awesome customer service. Defiantly worth the 30-40 minute drive. Park and Ron answered every question thown at them being im a first time vapor. They made my experience all the more worth it especially since they helped me save!! Coming back always!!

Great shop. Great customer service they make it all easy. Friendly staff. They know what they are talking about and I trust the workers here.

Havent been here in a long time, but these guys were super friendly and very helpful! Will definitely be coming back. Thank you guys!

Just bought a new tank and a vape! So excited and looking forward to making good use of my purchases. They were so helpful with helping me find the best fit for me.

This place has well knowledge people who are always happy to help came right in and got great customer service

Ron helped me today, picked out my first mod and awesome vape juice Naked Unicorn [ strawberries amd cream]! I will def be coming back when my juice runs out lol! An awesome vape shop, great vibes! Great deals!

Very knowledgeable staff, they know their product. Good service. Great house flavors

Definitely a place to stop Im in awe of the service and help like bro place is legit must see to believe drive through for convenience and everything 5 starts all day

Reallllllyyyyy great place and constantly has new product. Very knowledgable and suggestive staff, by far my favorite shop in the area. Nice presentation of product and nice store as well. Highly recommend!

Finally decided to quit cigarettes and this was the first place we thought of. Christian was incredibly knowledgeable in helping us decide what was best for us based on our current habits. Very thorough and answered all of our questions and concerns. They worked us some great deals on our first e-cigs and everything else we need to get started! Thanks yall!

I love this place! Discounts out the wazoo! Travelled all the way from Austin just to get a refill on my juices! Would recommended.

Amazing Christian was wonderful with helping me. My first time here and my NEW vape place, love the flavors and people.

These guys are great. They hooked me up when I broke my vape to find spare parts and I love the naked juice brand they carry .