I live in Rowlett and own a small business. I live just a few minutes from my local post office. Because the postal workers at Rowlett Post Office are rude and incompetent I drive into Rockwall to Harbor Post. I can not say enough good things about the ladies who work at Harbor Post. They are incredibly kind, polite, professional and willing to help you in any way that they can. I have never had a package delivered late since using them. They have no issues with scanning in my packages and giving me a receipt for each and every one (Rowlett wont do that) which is needed when you run a business that depends on your shipments having tracking and arriving on time. I wish I could give them more than 5 stars. They deserve 10!
Its so inconvenient that some times yall close earlier than what it says online. Not to mention, the younger lady always seems like she doesnt want to work there. Like scanning packages is alot of work for her. Shes lucky i make my own labels and us dropping packages off at that location is whats giving her a check.
Convenient location! Friendly, helpful service! Lots of good packing materials and useful items for sale. Highly recommend this business
PO Box is here and service is great to the fullest. Always help with fee tape for packing and sealing
Always get great service at this location, excellent costumer service and I appreciate Becky for always being so prompt, so professional and so sweet.
Convenient and friendly USPS location. Wonderful staff.
Decided to come here and try since there were amore negative reviews than positive ones.Internet went down in the middle of our transaction and I had to stand there and wait for it to come back. Then since I was only shipping a single small package, credit card minimum is $5 so I was lucky I had cash on me. She thanked me and I left.Overall, not super friendly people but not overly rude either. They were more friendly than rude if I had to go one way or the other. Doesnt seem like they have a good process for handling shipping transactions and customer service.If you needed to ship something quick, Id say this place is fine. However, there are better options nearby if you dont NEED to make it here. The Pak N Post up the street is much friendlier and Id recommend that place over this one.
To my Facebook friends and fellow business’…I discovered a gem!...my wife has three internet business’ and she ships out packages several times each week. Our regular post office most often has a long line to wait in...I’m talking 12 or more customers. My wife told me about Harbor Mail. Just Google them for the address…they are just shortly off of Ralph Hall Blvd. OMG…they are so awesome!...at worse case there may be 2 or 3 people in the line when I walk in. The ladies that work there always greet me with a warm smile and the service is fast. If you live in the Rockwall area give them a try…I promise you…you won’t use the regular USPS office again. And no…I’m not knocking the Rockwall USPS folks…but they have govt. regulations and often disappointing attitudes that you usually don’t find in the private business sector. And yes…as a former govt. employee I can make that remark. Just give them a try…as a small business owner or a large business owner you will love Harbor Mail. ~~~NarleyandChikki~~~ 3/22/2019.
Staff was very nice. I didnt have to wait at all. Great service!
They get it done ..Great Staff. ..knowledgeable and friendly
Love this place! Always so friendly!
Very Rude. Poor customer service. I call today about 4:50 and the lady that answer the phone did not let me finish talking and just said we do not deliver mail here.Try to call back and got answer machine. Deserves no star!
Waiting passed 9 am, when they are supposed to be open, and still nobody is there!
Not a full service post office
Great service!!