Great selection of appliances. Very friendly and knowledgeable staff.

Sadly they were closed by the time I thought of NTA and the website showed no prices or to call about prices a big bummer, i guess ill have to stick to buying from some chain store, prices to be seen are a big sales point especially when online. I give 2 stars cause of this business failure.

Wonderful place to shop for appliances and the sales rep are top notch! Ask for Rick when you come! You will love working with him!

Sloppy and and unreliable in practices. You can only wonder about their service on appliances if you ever need their help. They changed my delivery appointment on a purchase by three(3) days without any notice. I had to call them to find this out and this carelessness cost me money. No thanks for this business.

It took a little longer than I would have liked to get the matching dryer to the set due to the pandemic supply chain disruptions, but it was worth the wait. Just about every appliance in my house is from NTA now and when my dishwasher dies I know exactly where Ill be headed. Thanks again NTA!

Products look great, customer service not. Guys talked to me for 2 seconds when I first got there. And not again. looked for someone, couldnt find anyone to help or talk to. So I left, guess i am buys someplace else.

I love this place. The staff is knowledgeable and kind. Most of all, they dont try to mansplain to me.

Good service the people really nice

Always willing to offer suggestions and assistance in choosing appliances. Shorter wait times.

I am so glad I went to North Texas Appliance for my new refrigerator! Everyone there is so friendly and welcoming! They even have a “Scratch and Dent” area where you can get top of the line appliances at great discounts simply because of a little scratch or dent! That’s what I went with and I love my new GE Profile fridge! They delivered it when I wanted it, set it all up and taught me how to use all the bells and whistles! It’s always nice to frequent a local place instead of a big chain store! Thankful and grateful I did! Thank you all at North Texas Appliance! I will be back!

Prices were great, service incredible, that is why papa and mamas shops should never disappear

This company is an absolute God send! All of the employees are extremely nice and professional. At the last minute we were seeking an oven for our Grandparents and they were extremely helpful and ended up giving us a beautiful convection version from their scratch and dent area for a discounted rate. Installation day rolls around and it ends up being too small for the cutout that my Grandparents have. I was in complete panic, but they had a bigger size and went and grabbed that and installed it beautifully for them. My grandma was in tears sending me pictures of the new oven. It was life changing for her. Thank you so much to all of North Texas Appliance. You will never know how much you impacted all of our lives!

Good people good customer service they go the extra mile

Awesome‼️‼️‼️👍🏻

Large selection of appliances, good prices, and a great staff. I would highly recommend purchasing from NTA.

Didnt have what advertisered

Great people Great products Great Prices. My favorite appliance place.

Great deals on new or lightly scratched appliances. Have bought appliances for 3 homes from them for incredible savings.

Friendliest staff I have come across.

You could not ask for a better appliance buying experience. I was greeted and helped right away. I was in and out within 15 minutes. The people there are so friendly and sweet! I wont be buying appliances anywhere else.

I purchased a full washer/dryer set from them today. Ive looked for several weeks, and finally went directly to Maytag to find out where I could purchase this product, because big box stores havent been able to order it, without it taking 2+ months to come in. Maytag sent me to North Texas Appliance, and they were able to order it for me, and it will be delivered on Friday! Super nice people, and a better price than Ive found ANYWHERE else in the metroplex or online! Thank you!

Alway great deals and amazing selection. Great team of people! Super helpful.

Only place I buy from. Great people you can trust!

Didnt actually buy anything but the employees are very friendly, helpful and wont lie to try to talk you into something you dont need but will direct you to where you need to go.

This is not a review because of a purchase, but because the staff is amazing especially Daniel the in house Tech. Our Kenmore refrigerator just went out and I woke up to all our newly purchased meat thawed and warm. Called bright and early to ask for help and they transferred me over to Daniel right away. He was probably on the phone with me for 20mins walking through steps and what to troubleshoot. He told me to come on in and he would check the capacitors that I was able to remove just to eliminate that as the issue. Showed up and he took me to the back service area and checked all the parts and all tested good. The whole time explaining what he was looking at. Mind you he did not once talk down to me as some people do when you ask questions or are less knowledgeable. He even took the time to show me in other refrigerators on site what I should look for. Unfortunately the issue is a new refrigerator, but or a $900 fix. I will definitely be stopping in as more stuff is needed or if any repairs are needed just because of the experience and how the whole situation was handled. Wasnt pressured into buying a refrigerator or anything just plenty of good insight. Thank You Daniel.

Great products at great prices! Also their delivery and installation of my refrigerator was Flawless and seamless. Wonderful installation guy!

Collins, our salesperson, was amazing, knowledgeable and extremely helpful. We had done our research before entering the store concerning the washer and dryer types we were looking for, and he understood our concerns and helped us in the process. I have found my DFW appliance store and will shop with them again for all of my appliance needs. Thanks.

Absolutely AMAZING customer service!!!After a HORRIBLE experience with our refrigerator order from Home Depot, which included us waiting a week for delivery, only to call THEM when it didnt show up and find out the fridge was on backorder for a MONTH (which was NEVER communicated to us), we cancelled our order with them and called North Texas Appliance. Not only did they make ordering the same refrigerator quick and easy over the phone, but they somehow worked some magic and got us our fridge the NEXT DAY.Thank you for caring about your customers NTA!!! We will never shop anywhere else for an appliance!!!

Prices were fair. Staff was helpful. Variety of appliances was limited.

Nothing short of excellent. Knowledgeable sales staff, fantastic customer service during the sale and after, and high level of integrity. Will definitely shop there again!

We purchased a Samsung gas cooktop that was just installed today. We could not be more pleased with the price and customer service. We will definitely be doing business with them again.

Extremely helpful, nice, courteous. They are knowledgeable and will point you in the right direction.

They have all kinds of options but not a service man that can go to your house

Highly recommend NTA. I’ve purchased two full kitchen appliance sets from NTA. Their prices are good and they stand behind their products. I had a concern about one appliance, they came to my house and replaced it no problems. Thank you NTA.

Great service. Knowledgeable staff with a no non-sense approach to selling you what you want and need. Ive been a customer for years!

Dishonest - I was told these products I purchased were reliable by the sales person and either the owner / manager - rep bad products - whirlpool - washer not even 14 months old and they want to charge me to repair it. (At whirlpool and Texas appliance) Spent a lot of money (a couple of thousand dollars) here but I will never spend a dime here again. I will let everyone I know in this area as well how this company operates.

Get quality appliances and small town feel. Knowledgable to help with decisions. Wouldnt go any place else!

Excellent store for products and repair parts. Great staff and super show room.

Always friendly and helpful. We will get all of our appliances here.

Good service and they had whst I needed.

Very friendly. Good prices. Knowledgeable and patient staff.

Had a microwave die just before Thanksgivingcalled several places with no luck. Linda checked their inventory and they had one in stock. 10$ cheaper than Lowes. Will be back for oven and cooktop.

Awesome and will go back for other appliances when needed in the future.

Overpriced and not enough stock

Great selection & customer service!

Great customer service and very friendly people

Check out scratch and dent selection. Great deals, still has 1 yr warranty.

We have purchased several appliances from NTA over the years as well as had other appliances worked on by their staff. We have always had great experiences with them and saved some money on a few items via purchasing from their scratch and dent outlet.

Everybody was very helpful and the prices are reasonable.

Very nice people and helpful when you ask questions

Owner is always there and available to answer questions, employees are very knowledgeable and friendly ...

Great place to buy appliances...come and see Matt, Collins, Linda,or Bob.

Collins was extremely mean and snooty that place will never be the same

Great customer service from parts to sales. Daniel and Lynda.I will be a return customer.

This is a great place to get an exceptional value and great service.

Friendly staff with outstanding product knowledge and customer service.

The customer service has been amazing! We couldnt have asked for better

Great personal service. We always shop here first.

Excellent service!!!

Can get great deals on appliances.

Always a great experience and best price around!

Excellent customer service and excellent products.

Great deals daily.

Great service

Helpful and friendly

Update: conducted business here from Dec 2009 until May 2020

Very beautiful

Parts are a little high priced, but service and availability is great.

Friendly knowledgeable sales people

Unfortunately they have very poor customer service AFTER you purchase something from them.

Looking for a freezer for my nephew and neice

Pretty neat

Great service & appliances

Lots of products to choose from

Price is fair

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