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Auto Body Specialists, Inc.
3330 Forest View Rd, Rockford, IL 61109, United States
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Auto Body Specialists, Inc.
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ca
Review №1

I walked into auto body specialist today thinking that I was going to need to get my car door repainted. I asked to speak to Phil whom I was referred to and he got me in right away to get a quote. After looking at the scratch on my door he suggested we try buffing it out, He said if I wasn’t happy with the buff we would get to the quote for repainting the door. TYZN buffed out my car door at that point I could still see just a faint scratch so he took it back in and buffed it some more. My car looks brand new and Phil and TYZN saved me a lot of money that I expected to have to pay today. It is extremely refreshing to find a business that is so honest with its customers! I am extremely happy that I was referred to auto body specialist and I wish that I could give more than a five star review. Thank you so much Phil and TYXN! I promise to be back in the future. This was a 2021 Cadillac XT6. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

As
Review №2

I called last week for an inquiry on removing a fake hood scoop that the previous owners had put on. The women on the phone just said stop on by and see what they can do. I went in today and had a very nice gentleman come out take a look and said they could remove it. They fit me in and it only took 30 minutes. Great customer service and great detail! I would recommend this place for sure and I will be coming back for any other issues.

Ka
Review №3

Totally unprofessional. Dont recommend, I shouldnt have to argue with getting a simple job done. Said this was already there and they dont have time to look over every part of the car. Really really disappointed. Maybe instead of arguing with me, actually be professional and make it right.

Th
Review №4

Top notch. Exceptional work. Replaced front bumper and fender on my Infiniti. Was done in a timely fashion, and without flaws. Nice detail job upon pickup of my vehicle inside and out.

Ki
Review №5

ABS does amazing work! They are extremely kind and they go out of their way to make sure you are pleased with their work. I have been going there for 30 years and I would not trust my car anywhere else. Thank you ABS!!!

se
Review №6

Great service, perfect work. Proven time and time again. I would recommend them to anyone, even hours away. ABS has helped me many times over the last couple decades.

Je
Review №7

Great body shop. Very friendly & easy to work with, everyone is so nice. I had a young man his name was Drew.

Li
Review №8

I had my car in for ceramic coating but had mentioned to Phil that my Jeep still needed a tow package. He listened to my needs and offered to investigate. This shop is certified by Chrysler and Phil and team obtained and installed my tow package within the same 48 hours my ceramic coating was being applied!Friendly staff all the way around!Highly recommend!Thank you Phil and staff!

Gl
Review №9

Great service. Excellent paint job. They always make sure customer is taken care of. Recommend them and will use again if needed.

Do
Review №10

There work is very professional they are very polite and very on time. If I’m being honest I don’t have a lot to say

Ol
Review №11

Overall great and friendly service. my car looks great. The ladys in the front office were great as well.thanks again.

ed
Review №12

Drop off and pickup point for Auto Envy. Vehicle ceramic detailers.

Ca
Review №13

Auto Body Specialists are great! This is the second time weve had to use them to repair damage to our vehicle. Each time they made the process very easy, continually updated us on the status and worked seamlessly with our insurance company to make sure we had nothing to deal with other than pay our deductible! Everyone is very professional, friendly and accommodating. I highly recommend them.

wi
Review №14

The car looks new. Great professional job. Took a couple of days longer than I thought but with a good reason. Would highly recommend them.

LI
Review №15

Phil and the staff at ABS were helpful and professional. I wouldnt take my car anywhere else for collision repair.

Je
Review №16

I am very satisfied with the service I received at Auto Body Specialists. They were honest about abilities, answered fully all my questions, and delivered on time. The repairs actually cost less than quoted amount, which clearly tells me they put the customer first. Keep up the good work!

Jo
Review №17

Repaired our Deer Colision damage to the front of our Cadillac CT6. Very happy with the repair!—good as new! Thanks to everyone at ABS!

Ni
Review №18

The folks at Auto Body Specialists were very helpful in repairing my vehicle and making the most of my experience. In addition to meeting a very friendly staff I found myself in a warm (literally and figuratively it was -20 outside, but their office was warm!) environment that was very inviting. Phil was sincere regarding the cost/estimate and did not attempt to conceal anything from me. He even put me in touch with some car rental folks so I had something to drive. It’s not often that I encounter this level of attention to detail concerning the public relations dynamic during the course of business. Some shops I’ve used in the past have just wanted to do the work and get me out the door. These professionals were more interested in building a positive relationship with me, and that is something I will never forget.It was a pleasure working with Todd, Phil, and Drew. They were able to order the parts I needed and install them in less than three days. My car looked brand new when I picked it up. In addition to being repaired and painted, it was completely detailed. Even more surprising was that all this was done under the initial estimate I was given. I will be using Auto Body Specialists again in the future; because I’m convinced they are the best in Rockford if not Northern Illinois in terms of talent and fostering an environment where people feel welcome.

ro
Review №19

If not the best in Rockford, they must be close. They have repaired 2 vehicles for me- one older collectible (21 years old) and one newer. Both came back looking like new. Beautiful paint match and absolutely perfect body work. We couldn’t get in right away, but it was because they were very busy with other jobs. If I could get right in, I would be very skeptical. Kind of like a good restaurant – if you can get right in, the food probably isn’t that great! The help is very professional, the facility is immaculately clean and we were given a quote in 24 hours. I highly recommend this shop.

Sa
Review №20

They were extremely rude and disrespectful in 2014; I was told those ppl are gone, but look at what they want to re-repair! You cannot repair rust it will come back. Beware; as Napleton Auto recommended them too so did State Farm; so there you have it!

sh
Review №21

Friendly staff and exceptional quality of work

Ja
Review №22

Worked with my insurance company and did excellent restoration of paint.

Wa
Review №23

VERY NICE WORK !

La
Review №24

Hands down this is the best place to have any type of body work done on your car. I have taken a few cars of mine here and it comes back looking brand new. The staff is amazing and so helpful with the process. They walk you through everything step by step. I will not take my cars anywhere else.

Ch
Review №25

I went there for an estimate on my car. Carlos was very thorough. I havent had the work done as Im waiting for the insurance adjuster. I was pleased with the professionalism in which he talked to me about things that could go wrong during removal of moldings and parts on the vehicle. I will more than likely have them fix it once I hear from insurance.

Cl
Review №26

As soon as my parts came in they were quick to get my car fixed and they did an amazing paint job.. Very friendly service, always reliable.

Ja
Review №27

Ive been to ABS several times over the past 4+ months since purchasing a new vehicle, and having not only received immense professional courtesy, but something many may overlook: interaction with down to earth people.After applying a custom protective paint wrap in which Nick applied admirably, he was able to identify some mismanaged corrective work my vehicles authorized service - NOT ABS - performed. Very open about his findings and approach to resolve the paint problem, ironically enough.In my experience these are communicative, understanding, honest individuals looking to provide the best service possible, and for reputable prices. With a keen eye for detail, the people at ABS will treat you right if you give them the chance.

Ti
Review №28

I was very pleased with my car. I would recommend taking your car here. Dealing directly with the owner memes you get quality work done.

Li
Review №29

My car got hit with the hail storm that went through our town a few weeks back. We brought it here for repairs and the car looks brand new! Very happy with the service. Thank you!

mi
Review №30

Cleanest body shop l have ever seen

Ni
Review №31

They knock it out of the park EVERYTIME. Theyre the best in town. Theres not even a close second.

Sa
Review №32

I would highly recommend Auto Body Specialists! My experience with ABS was hassle free - they dealt directly with the insurance company and performed the repairs on a schedule that worked for me. The door on my Subaru Forester was perfectly repaired and, when I picked it up, I was thrilled to find a sparkling clean interior as well...it was like getting into a new car.

Ju
Review №33

My 15 accord was rear ended, took the car to ABS and they did an outstanding job fixing the car. They are always friendly and knowledgeable. would recommend for anyone needing repair work on a vehicle.

Ba
Review №34

ABS always does top notch work. If you want the best, ABS is the place as I have not been disappointed. If its a small repair or greater, car always comes back looking great. Easy in and timely for repairs.

Ja
Review №35

First class auto body work done here, Right the 1st time !!! Very professional to deal with and offer lifetime warranty on all body work !!!!!! Will definitely go back in future 👍

Ja
Review №36

Best body shop in the area. Great attention to detail and specializes on premium brand vehicles. Thorough estimates, great communication and accurate completion dates. Friendly staff up front and throughout. Highly recommended!!

Ja
Review №37

Timely, efficient, kept me well informed. Excellent work

mi
Review №38

Great job. Very expensive.

Au
Review №39

Amazing buisness, very detail oriented. Deals with highend European cars and fixed my c43 perfectly!

Co
Review №40

Excellent service. Awesome costumer service.

Le
Review №41

They suck they said they had the parts to fix my car and they didnt have the parts they said after 4 hours of having the car!! Then i pick up the car and seen the camera video and seen then driving the car crazy..Dont trust them with high performance cars!!!

sh
Review №42

Great service and exceptional workmanship. From the reception desk to the magicians who transport my vehicle to another level, this is the place!! Cant say enough about this facility. Great people, so helpful. Exceptional workmanship. They treat you like family. I HIGHLY recommend this shop to anyone in need of some body work. Im def. Putting them on my Christmas card list!!! ABS ROCKS!! Thanks again guys!

Sa
Review №43

Heard from a friend about this location. Had a dent in my car and approached them for a quote. The receptionist and the estimating manager are very friendly, knowledgeable. they have a very good workshop and use all genuine parts. Got a very detailed estimate from them. Definitely recommend this place for any Auto Body works

Ja
Review №44

Always completely satisfied. Wouldnt consider taking my cars anywhere else.

be
Review №45

They were very professional and polite totally understanding and sympathetic towards what I was going through I would recommend them to anyone

Wi
Review №46

They removed dents in my vehicle in just a few hours. They even washed and detailed it before I picked it up. Car looks like new. I’ll definitely be coming back for any future vehicle repairs.

Ga
Review №47

I wish I could have rated a zero, but it looks like the one is the lowest you can go. They probably do fantastic work on your car, but I will never know. I called to try and bring my car in to have it fixed at ABS. I was told by my insurancecompany to leave the car at ABS and that the insurance adjuster would be by later that day or the next day to work up a quote, because ABS was not on there preferred list.ABS told me that I could not leave my car there, that they would work up a quote and put a bulb in the headlight of the headlight that was destroyed by hitting a deer. I said I was still not comfortable driving the vehicle even if they did do this because the headlight was going the wrong direction and everytime i hit a bump things would shift or fall off, plus the insurance company still needed to look at the vehicle.ABS threaten to move my car to the back lot, if I left my car there and that if it was moved to the back lot, that they might not even start working on it for a month.WOW! Guess what I did. Took my car to a place that fixed it right away.

Ri
Review №48

They did a great paint job matching paint to our trailer to our Goldwing.

Be
Review №49

Nick Liston has done body work on my vehicles in the past, he is very honest, professional and caring - highly recommend Auto Body Specialists for any of vehicles !!

An
Review №50

Brand new car was hit and run. They left if better than before. Really professional people. Great place

Br
Review №51

Everyone was very friendly and helpful and my vehicle was ready much sooner than I was expecting! Definitely going to recommend them to friends and family.

De
Review №52

Been there twice with different autos. When cars was fixed, I picked them up and never had to go back on any complaints. I feel it definitely will be fixed professionally.

Kr
Review №53

Highly recommended. After my car was repaired, they detailed it both inside and out!

Xa
Review №54

These guys are great! Went above and beyond! My Mercedes was scratched and dented by goats and they Took care of everything from dealing with the insurance company down to detailing my car before i picked it up! I couldnt be happier with my servise experience, it looks brand new again. Definitely going to reccomend Auto Body Specialists to anyone in need of a repair for sure!

Ti
Review №55

ABS did amazing work on my car! They were friendly and professional. Went above and beyond. I wont go anywhere else!

J
Review №56

After 2 FULL rebuilds of classic cars back to show room NEW and custom work on an El Camino, I can say nothing but great things about Auto Body Specialists. I went to other places before, but the others never could get the cars back to new condition. When Auto Body Specialists are finished with my cars they even have that new car smell. As with any full rebuild, (just like new cars) there are always small adjustments after they are delivered. Auto Body Specialists were on the small requests I had the same day! Always better than First Class, I will never go anywhere else as long as I live around Rockford.Thank You, Auto Body Specialists.Jim Melka

Ga
Review №57

I was referred to ABS by a local bodyshop. I wished to have a protectant covering placed on the front, hood and wheel wells of my vehicle. They arranged for the service and completed it in the time stated. Their office and front staff were exceptional and I would highly recommend ABS for any auto repair services that you might have.

Ch
Review №58

Outstanding job but final buff left some swirls and hood has spots that wont buff out, at least with my random orbital. Havent had time to bring it back to them.

Sa
Review №59

To tell you how rude the staff was to me, promising to have my car inside so my battery would not die; and requesting my car be moved on a flatbed, as it was not drivable; was ignored they did not do any of these request, how they treat customers is worse; an understatement of how rude and mean the office staff was to me. The worst of it; their was to be new parts put on my car. My original side; no repair made is fine with paint, no rust. The repair of ABS edge wheel well area and the side of after 3 years 2 months is rusting, and you can feel it breaking away. The recommendations were from STATE FARM CAR INSURANCE and Napleton Auto, my recommendation would be minus stars.

Ch
Review №60

These people are awesome help me with my bike when no one else would

Ma
Review №61

Amazing work on my vehicle

Li
Review №62

They have worked on my vehicle multiple times. They always provide professional, friendly service and excellent repairs and workmanship.

Ca
Review №63

Great customer service!! Great repair time! Highly recommended!

To
Review №64

Excellent Excellent Excellent

St
Review №65

You want the best? This is where you go

TI
Review №66

They did an excellent job on my car and I will always return to them for any future repairs

To
Review №67

Great Service!

Su
Review №68

Five stars service! 😉

Ki
Review №69

Customer service needs work.

ra
Review №70

Nice place

Information
36 Photos
70 Comments
4.6 Rating
  • Address:3330 Forest View Rd, Rockford, IL 61109, United States
  • Site:http://autobodyspecialistsinc.net/
  • Phone:+1 815-397-6199
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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