Waited for a hour and half for the store to open and never did. The website and the paper at the door said they would open at 12pm today. I was so excited to see what they had but never got to go in and couldnt wait any longer to see if they would open.

My daughters love this place never a bad time here workers are so helpful and my girls can always count on them without a problem to help them find what they need.

Went here twice on 10/08First time I went in, it was meh.Couldnt get the girl behind the counters attention.Came back in the evening and the girl working came and asked me if I needed help before I could get to her.

Great store, staff was nice.

Employees werent really friendly ..1 ..did ask me did I need help with finding anything but it didnt feel sincere at all. I wont be going here again..I already dont shop here.. give me a reason to spend money& wanna come back.. ...they had nothing I was really interested in anyway, and what they did have was overpriced..I dont shop at american eagle either but the staff was soo friendly..I walked out with a bunch of stuff I didnt even need.. see the difference...

Like any other hot topic. But the staff is very chill and helpful!

Best Hot Topic that Ive ever visited. The manager is great and their stock is wonderful. Im always able to find what Im looking for in my size, but also able to discover things I didnt even know I had wanted until Id gone. Much better going to the store than online shopping for sure!

The customer service in this place was actually great! They do on occasion have some rather interesting things in here no matter who you are. There are some really good items here that may be great gift items if you have a friend who is slightly more alternative.

I will go here and ask a goth why they cut in line

My daughter is 13 and she loves this place. She has ordered several things online and picked up in the store. She has also purchased several items at the store and the staff is always very friendly and helpful. Not sure about other Hot Topics but the one in Rock Hill is on point. Keep up the great work.

I was there earlier this week with a friend. There was another customer who physically could not navigate the store in her wheelchair because the display sets were so far out of ADA compliance. Federal law requires 36 inches of clearance on either side of every display. I showed the employee on duty where the displays were out of compliance, even using my 28 inch cane to demonstrate. He insisted that he was in compliance even after being shown differently, because he didnt want to bother. His minimal effort was more important to him than whether disabled people are physically able to be there.

Nice

Great store...employees are very helpful and very nice and professional!!

Everyone who works there is super nice and helpful. The store itself is very open and easy to look through. All in all, good job

Super friendly and helpful staff!

Overpriced but cool

Amazing place love the lighting great price cool clothing and other makeup last forever I love it

The store is meh. But apparently thieves work in there. I left my Bath and Body Works candles behind by mistake and at first I was told they were behind the counter. Then I was given some lame story about a random man coming to get the bag stating his wife left them. Clearly one of the employees took them home and are burning them as I type. I dont believe your story and why would you just hand the bag off before confirming whats inside ? Shame on you.

If youre not careful you might spend more than you planned on. Great stuff.

Absolutely love coming here its a phenomenal store the staff is exceptional they know almost all their product off hand and they are so deeply integrated into what theyre selling its a phenomenal atmosphere!

Hot topic is the same as it always has been nothing to complain about get nothing to brag about its consistent and that in itself is a good thing.

I absolutely love this store!! My all time favorite store to look for when I go to a mall.

Store is nice when i was there the staff were vwry kind and helpful. Prices are kinda rediculous 20 dollar tee shirts.

Love this store! Only store I actually go into at the Rock Hill Mall

Service was top notch and products I wanted were readily available to me.

I love hot topic. Isnt it expensive? Definitely! But they have certain things youre not going to see at Walmart. They also have deals going on all the time. This one is smaller than the one youll find in pineville, but this is still my favorite one to go to. I always like the employees. The manager(at least I think hes the manager) is really great. Hes super friendly, and helpful. He sees me all the time, and everytime he has a great attitude. Ive never had a bad experience there. If I didnt love the job I have now, Id apply to work there lol

My favorite store to go to cant wait to go back .

We went to return a shirt and received a horrible attitude from the lady who was at the counter. It was unnecessary. Definitely won’t be shopping there again!

This is the best store ever! So many cool things to buy!

Love this store. Employees are super cool!

Hot Topic will charge you $19.99 for 2-3 day shipping and it actually goes through USPS. What a freakin rip off!!! We all know USPS is cheap and loses packages. Now I will not get my item on time. Would never recommend using their web site.

Too much stuff in a small store. The person behind the counter was rude and couldnt get off her cell phone to ring me up.

This is where i always find wu tang shirts

People were very friendly and helpful even though they were super busy.

Great place people music I love it

Waiting forever to get any help.. unfriendly staff

Manager kept staring at me like I went #2 in his cereal or something

I love hot topic

Awesome as always, super friendly and helpful

Good deals.

Hot topic is awesome, definitely recommend

Friendly staff with a lot of anime stuff.

I went in the day people where there so i died from anxiety

Couldnt find anything worth it...

Love this place.

Nicee

Cool place

Love this store

Loves this place

Very helpful

Always amazing

Love it

Love!

Lots to choose from