The Quality of clothing is not great. Many items look worn or out of date. I brought in a few items to sale that were only worn once or twice, excellent quality, a few boutique items, they told me it would be an hour. Like 5 minutes later they said my items were processed and they didnt take any of them. I dont think they looked at any of them and gave me some lame excuse about being selective with dresses. I dont recommend wasting your time there.Ive added photos of 3 of the dresses that I brought in so that you can see that they arent necessarily out of date. There was a shirt on the rack in the same print as the lemon dress.

For a shopper, it might be a great bargain buying experience with a ton of organized yet meh inventory, but for a consigner, take designer items to Charlotte. It’s a little deceiving that this chain says it accepts gently used designer items when the majority of items for sale in the store appear to be of the JCPenney variety, but they turn away and/or low ball sellers on actual designer items that are less than 2 years old. Lesson learned.

Great organization of their clothes once you figure it out. Quality of these used clothes are rather impressive. A bit more expensive than I expected, but worth it still.I got 5 items of clothing for my daughter and 3 pairs of shoes for under $150.The Ladies that were working while we were there were not the nicest however.

I am writing thia with gratitude and thanks to the staff at this Clothes Mentor. I placed an online order and they fulfilled it in a professional manner, by safely shipping and properly packaging my items. I have to say. I AM VERY IMPRESSED!! Thank you. I highly recommend this CM

Great service. The associated were very helpful helping me find what I was looking for.

I placed my order for a dress over a month ago... they took my out of my account immediately and still today, no dress and no money. I would give a zero rating if I could. Disappointing. 👎🏼

Great Clothes at Great prices! Very Trendy!! I will be back.

I did a walk in to sell - appts no longer needed. They purchased most things and priced them fairly. The store is organized and associates are friendly. I got some good deals on outerwear. This is my go to consignment shop.

I can only speak for online experiences. Seems online shopping customers do not matter to this store. There are reasonable grounds to suspect owners are in my opinion are quick to take your money but not so eager to help you the customer save money you have earned as it appears. Owners appear ok with lining their pockets.I recently earned a coupon and the store refuses to let me use it. I understand their online store is new. They refuse to let me purchase the items then refund me the coupon percentage back, create an online code for usage, etc. I keep being told owners will get back with me as they have to make this decision. I have tried calling a few times to speak to owners or general manager to see what can be worked out. But instead you will be meet with silence. Seems nobody cares to return your call or offer a solution.I am unable to go inside of store to use coupon as I am no where near this store. The owners do not care and refuse to allow the coupons to be used it seems. Save your money there are plenty of other Clothes Mentors to shop online that have great customer service and allow coupons usage online.***Owner called me only after seeing this review. I was very pleasant to owner but owner was very argumentative from the start and it went down hill fast. Appears he would only give me my coupon if I removed my review (he stated this more than once), Seems to have threatened me with no other Clothes Mentor will ever let me shop with them, wanted to know what I was doing with the product after my purchases (which is odd and none of your business), Appears he stated his stores are not doing well. Appears employees are leaving and seems he is thinking of having to shut down stores (unsure why that was being thrown at me), Seems my one star review was very odd for someone who only shopped at this store once (Which obviously was not appreciated). Seems he continued to threaten me with the fact he owns three stores and no one from Clothes Mentor will ever allow me to shop with them ever again. Just very unprofessional and just very awkward rude conversation. I ended up hanging up because it appears that the threats and rude tone were not going to stop.

Rude and not interested unless clothes are for teens.

So heads up they are no longer doing appointments though multiple employees have told me they are. Had to wait 2 hours. This place used to be awesome but they are cheap. Don’t shop or sell here. Sell online you’ll make more money and won’t wast any of your time.

Staff was very friendly. Wish we got more money for the clothes we sold there. There was a great selection of items and it was all decently priced.

Apparently They only GREET white women. I walked in there and all associates looked at me and kept working. The white women walks in as I’m walking towards the door and all 3 whites women very non hesitantly spoke to the customer. I thought it was Odd that they didn’t greet me as I walked in. But hey guess Clothes Mentor RH doesn’t promote diversity. Will never go back her again, in no state that I’m in.

Everyone was nice. I found lots of things that I liked and everything was neat

Very friendly staff and good bargains!

Love coming in here and finding great name brand clothes for a super reasonable price!

Bethany is a lifesaver. 6 year anniversary tomorrow and she helped me pick out an awesome outfit for the day. From head to toe, she helped me every step of the way. Great asset to the company.

Love them!! They always have what I need. Up to date clothes and shoes for any and everybody

Great selection. Good place to find clothes for work and job interviews. The staff is usually helpful and friendly.

Ive been with my wife on several occasions.I very much encourage her to go because of the prices. She always seems to finds that elusive piece of clothing shes been looking for. Keeps me from running all over town. Thank you Clothes Mentor of Rock Hill.

I was there an hour and the girls up front were complaining about customers the whole time. Which I get working in the service industry, but time and place people. I love clothes mentor so Ill be back but it definitely was unprofessional.

My wife loves to shop here always great items and prices

I didnt realize this shop only caters to clothing that is only two or 3 years old. I had some very nice formal wear (worn only once) they refused all my items. They told me they would text me and did not. Please take note, read all fine print. I only had 48 hours to get my stuff back or they would take it to some charity. I did call in time, however their phone was making noises and had a difficult time understanding her. I did get my things back however will not go to that shop again. They are extremely picky.

I like that they buy/sell plus size clothes unlike Platos Closet. The prices are similar to PC as well, but they have more items and their store is less crowded.

Very well organized consignment shop. Ladies clothing and accessories only.

Sometimes, I am able to find something. I am plus size so selection is limited. The cashier was rude to me. I just smiled and paid.

They have shoes in a size 5. I love that. They also have a bigger selection of clothing, shoes, and bags than Platos closet. They are also more expensive than PC. Staff was nice to me.

Stopped in the store today. Great selection and friendly helpful staff. They helped me put a couple cute outfits together for my upcoming vacation.

Great employees always very helpful. The selection of clothes, shoes and acessories is great as well.

Very nice place,ladies were super polite and very helpful. Id visit their store again.

Do not like how they handle articles that you bring in for resale. I went there today. They werent very busy and were well staffed. It took longer than it should have. Wait was 30 minutes. Brought in 3 articles. One pair of silver heels which had only been worn once, still in style and in excellent condition. The clerk offered me $5 for 2 pairs of shoes. That was insulting and a total waste of time. I said no way and gave them to a thrift store where at least someone will enjoy them. I only got rid of them because the heel is too high for me to wear anymore. Know they have to make a profit but there is nothing in the store except maybe a bracelet for $4. No shoes sell for $5.

Friendly workers, great store, and I like that they can donate any clothes they dont buy

Great selection & prices.

Entered for 1st time, guess because i wasn’t in formal wear I was not greeted. I found a lovely Kate Spade I wanted, no one bothered to help. When looking at summer wear on sale. Signs are misleading!!! Apparently only short sleeve, Capri, shorts ect, have to be completely worn out yo be on sale. So even though the red signs in area say sale, wrong, look for the worse item an it may be on sale! Left without my Kate Spade!! 😢 Learned Clothes Mentor isn’t customer friendly!

Nice stuff just not sure if I want somebodys stuff

Friendly associates, nice change from a lot of other retail stores.

Stopped here for the first time last week. Great selection of consignment clothing at unbelievable prices.

Racks are so full you cant pull anything out to look at it. Sloppy compared to when nk it first opened, not as great a selection. Staff is slow and on there own world talking among themselves.

I purchased a Nine West dress for only 17.00. It was practically brand new, and I also purchased a bangle braclet for 4.00. When I Googled the brand of braclet it was worth 50.00. So yes, Id say this place is awesome. I had great customer service too.

Love clothes mentor! Never had a bad time here, staff Is always super friendly.

The staff was very friendly and helpful, the prices werent bad (some could be better), and the selection had a very wide variety

Friendly staff, easy process for evaluating and selling, fun to shop.

Very organized clothing store for women I go with my wife often, shes addicted!

Prices are great. I always find something when I go in there.

It nice clean place to shop,everything was organized and affordable

Cleanest and best selection of all Clothes Mentor stores in the Charlotte area!

Always find great things

Bought clothes from here, didnt wear so i figured i would sale them back even knowing i would take a loss and they wouldnt buy them back saying these styles didnt sale well there. They are the ones who sold them to me?

Good choices, mostly womens clothes. I went shopping for my sister and there was an $80 with tags shirt for $15

Have great stuff and always great sales

My wife sold some of her clothes here. I sat and waited; didnt see a mens section. They paid well for what they bought.

I found a name brand purse for 1/4 of the price

Great deals on some really great clothes!

Love it!! Great selection, great prices!!!

Always find great deals here

Great prices on merchandise!

Worst clothing store by far. They do not offer much for your money.

Similar to an upscale goodwill for just women.

Store so full you cant find nothingWorkers not friendly

Clean, organized, and friendly staff!

Love it

Great choices

Nice place

Luv it..

Sweet people

Love it !

Not good.

Clean and staff is friendly.

Great

Excellent

Amazing!

Good staff

It has a weird smell and they dont take care of you