I’ve brought my car to get serviced here for the past 3 years. (It’s an older car with high mileage so I’ve had to bring it in several times for routine maintenance) They always have outstanding customer service and they are the most honest repair shop I’ve ever been to. I highly recommend these guys!! Thank y’all for always doing such a wonderful job!
Their quality of work is awesome this is by far the best mechanic shop you’ll find
I will never take my car anywhere else again. If they can fix it then Im taking it to them. Just good, honest hardworking people and I cant thank them enough. Its like walking into a family business that welcomes you into the family when you walk in the door. Excellent service and an exceptional experience. Thank you to all of you guys who work there. You are truly a blessing in a world where customer service has gone by the wayside. I appreciate you!
Always a wonderful, honest group of mechanics to work with. Ever need any work done on your vehicles please check this place out!!! Oh and they are a full service shop.
Best auto repair experience I have ever had. Friendly service extremely honest. Couldnt ask for better. Love this place. Will definitely be using them for all my auto needs.
I have always had great service. They have been attentive to my needs for service on 2 vehicles and have been reasonable on prices.
These guys are solid and honest, and they helped make my stressful experience much easier.I hit a giant pothole that basically tore out my tire. I was pacing the grassy median making phone calls when a guy in a truck stopped check on me. He couldnt really do much to help, but when I asked him for a recommendation he told me he trusts Palmetto Tire on Cherry Road. It turns out I know a few people who take their cars here.David was really awesome and patient. After he gave me the initial quote, I asked him if he thought the car was worth fixing. He took a look and called me back and said that while he managed to dig around and get the price down a few hundred dollars (which was amazing) he told me that the underside was so rusty that it could end up costing more depending on how it went. They had a chance to make money off of me right there, but instead they were keeping my best interests in mind.I told him Id like to scrap the car and he told me how much the scrap place they work with would probably pay me for it. Id gotten a better offer from another scrap place, and when I told David he actually called their scrap place and got them to match the offer. Again, really amazing customer service for someone who is barely a customer.When I went to get my stuff out of the car, I didnt bring the right tools to take out my stereo and retrieve my sound hookup. They let me borrow the tool, and when I came back and told them it wasnt the right size, he came and took out the bolts for me and even gave me the right size to take off my license plate too, which Id totally forgotten about.They havent made any money from me and should be sick of me by now, but everyone has been really helpful and cool during the whole process. When I get another car, I feel really comfortable taking it there from now on. This whole experience should have been way more stressful than it actually was, and Im so thankful for having found them.
I gave them 5 Stars as they deserve it. From customer service to price and quality. Would never go anywhere else. Thanks David and Team.
I was in need of a used tire to fit my Jeep which I did not drive to the shop. Spoke with a gentleman over the phone who quoted me 50.00 over the phone which was explained to be so much due to balancing and tire being in really good condition. When I got to the shop I was charged 64.00 to put tire on rim(not the vehicle) and balance tire. When asked about the difference in price, I was advised it was due to the balancing being 10.00 and the tire being 50.00 + tax. Pretty expensive for a used tire which wasnt even places on the vehicle. Ive never paid more than 50.00 for a used tire, ever. Or is this the going rate in 2021(purchased one for spare in November in Charlotte for 20.00 less) Needless to say 1st & last time giving them my business.
I was first in line at the register at 730; but when it came to being serviced, I was 5th line. So I left.
Theyre just like Family, They take the time to understand what Your needs are & if Ttthey see anything else They will let U know
Its the only place I let work on my car.They do great work.
I can in for a routine break check since they were making a strange noise and I was thankfully told that they were fine and they just needed to be sprayed. I’m super thankful that they were honest with me and were out to just make a quick buck.... 5 stars all the way 😇-A Retuning Customer
These guys are great!! David and the staff here do an amazing job. Looking for an honest business to repair/maintain your vehicle? This is it.
Always prompt and they do a great job!
This place is awesome! Great customer service and they show you what they are doing. I reccommend anyone to cine here for tires,alignment it any tire issues
Took my car in for a second opinion after I was told I needed new brakes and rotors. Found out I didn’t need those thanks to Palmetto Tire’s honest and ethical work. Was able to buy two new tires on the spot and will definitely be back!
Just had another great experience at Palmetto Tire. They worked on our 25 year old Chevy cavalier and have it running like new. Thank you guys for another great job. Highly recommend.
Wonderful people. I gotta great price too.
Great service today! They worked on our camper and they were amazing. Well be back with our cars. Thank you, David, Bobby, and Kenny, and the rest of the crew. Keep it up!
Excellent service. Price were reasonable. Called back to confirm the work that need to be done & expressed other concerns that need to be fixed on my old truck.
I cannot rave about this place enough! I had so many questions and concerns with buying my son a Jeep. Chris and all the other employees were very professional and extremely helpful. Always answering my questions and putting this nervous mom at easeAnd his Jeep looks awesome!! I definitely recommend them and they definitely deserve 5 stars! Amy Caldwell
The sweetest most honest mechanics around! I will never go anywhere else. Thank you so much Palmetto tire and service! I appreciate your kindness.💚
Clean,friendly good area to walk while waiting on vehicle.
While they do need notice before you barge in, theyre super helpful and willing to work with your schedule. Two new tires and out in an hour! The gentleman at the desk was very good at small talk without being creepy (so if youre a lady and that stuff is exhausting, Id highly recommend coming here)10/10, Would have my bubbled tires replaced here again.
GREAT TIRES GREAT SERVICE !!
David and his crew are awesome..always taken care of..and Christina she always has a smile..
I would recommend Palmetto Tire to anyone! They have always treated me with respect. I trust everything they do, their prices are fair and they stand behind their work! The best in Rock Hill!
This Goodyear has been so good to me. As a woman I completely trust them and I would never take my car to anyone else. I thank them for their honesty in a world today where so many places just want to make money off of you its very refreshing to know there are people that really do care about their customers more than their pocketbooks.
These are just a bunch of good, honest guys who do a great job! And thats EXACTLY what you want with your mechanic!
Great service and such nice people. My dad is a retired mechanic and we only trust these guys. They’ll help you in any way possible! Best place in town
Hi These guys that works at this shop r like family to me. They always go beyard & over board for me! I trust theyre word about what needs to be done with my cars. Today & always I give them 5 🌟 Star s. Love each and every one of them!
Top notch!!!! Rolled in on a totally flat tire when I was on my way to Florida. Guys worked it in and got me on the road right away even though they were slammed.
They are absolutely great! Very great customer service and will work with you any way they can! In a super convenient spot right off of cherry road! Ill start going to them for any car needs
I kept getting flat tires and took my car to 2 other tire shops to have the tire replaced. When I took my car here, they found that the tires put on my car were too small. I had all new tires put on and havent had a flat tire in a year!! They are honest and attentive; instead of just fixing my flat, they trouble shooted the problem. My alignment job done here was the best Ive ever had (solid and lasted). I happily drive 30 miles to see these guys ... they are the BEST!!
They found a problem that another automotive shop had done and were honest and upfront about my car service. Best people. Best customer service! Thanks for taking care of my car!
Super quick and helpful!! Ill definitely be back! Highly recommend.
Brought my truck here for repair after a chevy dealership in Charlotte screwed me over. The guys here took care of me. Chris went over and beyond to make sure my truck was repaired right and I was satisfied. Will definitely be back.
These guys have been taking great care of my vehicles for the past 15 years. Always fair prices and everything is taken care of in a timely manner. Will never go anywhere else!
Great service great people customer service oriented more bang for your buck.
This is one of VERY few reliable, HONEST, car repair places left. Everyone is amazing but Dave and Bubba are just the best. They are ALWAYS fair and honest and are not just trying to make a buck. We dont live in Rock Hill anymore but travel to them because I cant trust anyone else. THANK YOU PALMETTO TIRE!!
Over 2 hr wait for oil change and they dont accept appointments and only one tech onsite at the time(415). Your in the busiest area of rock hill and you cant do better then that. I guess thats why i never went there after 20 yrs of being in rock hill i listened to everyone else about there service i just thought i would give it a shot living 5 mins away. Bad choice
Great place to have your tires or car serviced.
Great customer service
These guys are great! Honest mechanics are hard to find these days but this place is one of those you can trust!
The most honest and timely shop around. I always trust them with my car and highly recommend them to anyone in the area.
Though they could not perform the work I needed done, they were up front to this fact and if they could not do it they would direct me to where I could get it done.For that reason I will use them for furture work.Integerty is very high on my list for any business I work with.Good Job guys.
Great customer service, honest mechanics . You know how hard that is to find?!?
A long time patron, my dad bought his black F150 to the shop this week and the car was not serviced (no attempts) and were given some BS reason as to why. needless to say, we took the vehicle to another local shop and it was repaired within 1hr. wow. re: palmetto, smells fishy. maybe we just didnt have the right look any more for this establishment. oh well. u live and learn. im done with them
Dependable and fairly priced.
I’m shocked I left my car at 8am & by 12pm it wasn’t started! I called earlier in the week so no surprise I was coming! Then I was ran down about paperwork! Last time I brought it, “No we don’t need it because it’s in the system!” Today “I need the paperwork!” If my tire wasn’t under warranty I would’ve paid for a new tire some where that took appointments because it’s almost 1pm and I still don’t have my car!
So nice and friendly! I live in Charlotte but Ill definitely be back here.
Good work
No matter who you are they always treat you like family
Got all four of my tires replaced by them. Asked for the warranty because I ALWAYS get the warranty!!!! I get a hole in my tire after only four months of having the tire and they are telling me they cant replace it because i didnt get the road protection. If someone is asking about a damn warranty dont you think thats what they are asking or at least explain the different warranty plans with your customers especially if they arent familiar with how tire services work!!!
Always good service, friendly, Good @ their job
Great place to get your car serviced.
Fast and good price for four new tires
Could not ask for a better place to have my vehicle serviced. Very reasonable and customer friendly.
Very friendly and fast
Fast and friendly.
Honest folks. Do great work
Balanced my tires the RIGHT way with one weight, not multiple!
Always fast and fair prices
Reasonable prices and good service
These mechanics know what they are doing
Great place friendy service
This is the best place to have your car worked on they have taken care of mine, my husbands and now my sons car . Very honest people they explain what is wrong and fix the problem.
TRUSTWORTHY!!! When it comes to vehicles, honesty is EVEEYTHING!!!
Excellent service and staff!!
Great service and people
Good people
Did a major repair without 1st contacting me
Customer for years and always will be!
There is professional People working in their
Great service
Honest