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Best Way Automotive Service & Sales LLC
785 Riverview Rd, Rock Hill, SC 29730, United States
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Best Way Automotive Service & Sales LLC
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Sc
Review №1

OUTSTANDING service! A very long story short-ish - We have a classic Porsche 911 and we just had a major project completed at our previous shop on the west coast during our move to Rock Hill. Unfortunately we suffered a fuel line failure shortly after receiving the car here on the east coast (simple, but major, part failure). Between myself and our mechanic back on the west coast we ultimately found Best Way Automotive, LLC. After discussing the scenario with Jason and Amber they agreed to take on the repair. Jason and Amber quickly made me feel very comfortable and confident of the proposed repair process. Throughout the project they kept me well informed and went above and beyond when there was a percieved part number mis-match to ensure all was as it should be. This car is 31 years old and theres a lot of parts that are just not avaialble anymore. However, we were able to locate and procure an OEM numbers matching part. Though the replacement process was tedious, Jason and Ambers team proved meticulous in their process and when I inpspected the engine bay upon receipt it looked nearly showroom new. I cant emphasize enough how much Jason and Amber went out of their way to ensure I was well informed and involved. I can honestly say that they have earned my 100% trust and highest recommedation. I certianly will be a return customer with our other vehicles. Jason and Amber - Thank you for everything.

Ja
Review №2

Friendly, efficient services. Great communication. Very reasonable pricing.If you have a German made vehicle - this is your repair shop! Dealers cant compete!

Pa
Review №3

Excellent service and knowledge of your vehicle, Jason is great, even got my car back to me 1 day early after replacing an intercooler, cant go wrong here.

Av
Review №4

I always have a great customer experience with Bestway. Jason and his team of mechanics are very professional and take great care of my car. Great BMW certified shop!

Re
Review №5

I am normally really skeptical of mechanics. But these guys are really honest about everything and explain it all. I appreciate their hard work when I bring my car in. They work fast and will show you the break down of everything. Their shop does not lack in customer service. They are much more affordable than going to the dealer for quality work.

De
Review №6

Trustworthy totally describes Bestway Automotive. I know I can trust them to help me keep my BMW maintained without having unnecessary services performed. And Amber is the greatest to work with in getting me in despite my hectic work schedule.

Da
Review №7

Jason is awesome hes the best mechanic I know in the area.

Wi
Review №8

Thank God these people exist! I have a mini Cooper roadster that suddenly started flashing yellow engine lights and having seizures during a morning commute to work. I got the car home and spent the next hour researching this light and found nothing useful. I was about to Google local exorcist and then I remembered Best Way Auto. They got me in, knew what was wrong and fixed it. It was a little more expensive than the tire clown down the street but the level of service was worth every penny.

Li
Review №9

My husband and I were traveling and were still 3 hours from home. When we stopped to have lunch we noticed that our Explorer was making a knocking when we turned to the right. We wanted to get it checked out before we got back on the interstate. We called the local ford dealership and they said maybe later in the week. We googled auto repair shops and called Best Way Auto. They were extremely helpful. They said bring it on in and they looked at it right away. We are extremely grateful for their willingness to help us out so quickly and get us back on our way. It’s wonderful that there are still honest, professionals willing to help. Thanks again to Best Way!

Ju
Review №10

Very professional, good service

Go
Review №11

Best Way is incredible. Amber and Jason took such great care of my car and the cost was super affordable! Would definitely recommend!

Sy
Review №12

I have had the best experiences with Best Way Automotive. Someone posted a review and stated that the staff at Best Way are willing to go an extra mile. I must say that that customer was absolutely right. Jason, Amber and the rest of the Best Way Automotive Team provide outstanding customer service, exemplary work, and all at a reasonable price. If you havent already, and if you are tired of the riff raff, check out Best Way - you wont be disappointed.

Ke
Review №13

I have trusted my cars to Jason and his team at Best Way Automotive for years. Never once have I received anything but excellent service. Everyone there is friendly, professional and when your car is in need of repair, you can be assured it will be done right and for a fair price. I will go nowhere else.

Sa
Review №14

I took my BMW in for regular scheduled service. This car is new to me and this was my first experience with Best Way Automotive. They very quick, very accurate and so friendly! They made sure to go through all the details that I needed to know in regards to the service! Their knowledge and customer service made me feel very confident in the job they did!

Re
Review №15

THEY ARE SO FRIENDLY AND VERY BUSINESS MINDED.I WAS TREATED WITH MY CONCERNS WITH SO MUCH PATIENT WITH ME.🏆🏆🏆🏆🏆

Br
Review №16

Knowledgeable professionals, quality work, friendly staff, great customer service and fair prices. Been my mechanic for more than 15 years. Never dissatisfied. Highly recommended.

Ro
Review №17

Super job on our 2002 Xterra. I took our 02 xterra in due to it missing at idle. I had it in to the Nissan dealer and after two trips they couldnt find the problem. They were able to find a lot of other stuff...but those issues didnt solve the problem. After I didnt get a call back from the Nissan dealer, I found Best Way. They immediately found the issue and now the car runs great. I will be bring both of my cars to Best Way in the future.Bob & Judy K

Gi
Review №18

Great family owned business. They are honest, trustworthy, and fair. I brought my 2005 Toyota in before a long trip last month and was truly pleased with the service. I dropped my car off this morning for more repairs I didnt have time for before my trip. I highly recommend BWA to everyone I meet.

Fr
Review №19

Hands down the absolute best experience with a service provider EVER! Theyre honest, and extremely fast.

Er
Review №20

Best Way Automotive is hands down the BEST I have encountered. We moved from California in 2013 and were looking for BMW technician. We were recommended to them by a local business and we have been going to them ever since. Jason and his staff is very knowledgeable and personable and have taken great care of both of our BMWs. If you are looking for fair, quality work and personable people, this is the place for you! Jason, Sarah and the team are truly the Best Way to go!

Jo
Review №21

Super friendly and helpful staff and I’ve never seen a shop so clean either. These guys certainly take pride in their work. Service was fast and suggestions of future services were made but not forced on me like many other places I’ve been.

ca
Review №22

I just took my car to Bestway Auto, Jason took a look at it and fixed it right there, something was just loose and not broken. I really appreciate his honesty and would recommend him to others.

Ka
Review №23

They wanted to charge me $483 for a wheel bearing and oil change. They did the oil change and charged me $73! I got the wheel bearing fixed at CRME for half the price,plus they fixed a broken wire and gave us a discount because my husband was in the Marines!! Then on top of it my cord that I had in my car that leads from my phone to the CD player/radio was stolen that day!!! It was there when I dropped it off and gone when I picked it up. I cannot in good conscience recommend this place. The only good thing is they are very friendly, but go to CRME a x tell them Kandi sent you!

Ro
Review №24

We maintain our MiniCooper Countryman through Best Way Automotive and are always very satisfied. They are very friendly, accommodating and always provide great service! They are experts in maintaining BMW series and other foreign automobiles! Highly recommend!

Ja
Review №25

I am from out of town and broke down driving through Fort Mill. Found this place and they were first rate all around. One call and they took care of everything from towing my car, to replacing my fuel pump with BMW certified service and parts and getting me back on the road the same day. And the total price was very good even for an independent shop. Great espresso too!If you drive European and live anywhere nearby this is the place to go for all your work!

Ki
Review №26

In the past I have had terrible experiences with mechanics. So happy to have found Best Way Automotive! They are honest and told us what work “really” needed to be done. Prices are reasonable for the quality of work and the family is extremely welcoming. I would definitely recommend Best Way Repair and plan on using them for all our service needs in the future. Thank you for a great experience and a job well done!

da
Review №27

A rip off.period!!!Con artist.......worst place ever.

Ri
Review №28

Excellent service!!! Everything explained so you could understand and pricing was more than reasonable. Repair done in a timely manner. Very courteous, very professional.

Je
Review №29

Jason is like no other. Last night I drove into his shop for a leaking sunroof right when he was closing. I planned to leave my car overnight to be worked on the next day but he promptly addressed cleaning the lines right then. I’ve gone to him for a few years and he’s always been wonderful but to stay late was above and beyond. You can’t find better service in Rock Hill!

Ch
Review №30

Always great service! If you want honest, quality service, this is the place to bring your vehicle.

Tr
Review №31

Bestway did a very good job; they kept their quote and finished the vehicle before promised. The owner was friendly and showed integrity and did exactly what he said he would do. The price was good. I would recommend this business to anyone!

Ar
Review №32

I am so grateful for the service I got. I traveled 30 miles to get my car fixed there because I trusted I would have good service, fast and at an affordable price and I dont regret it. The place is clean, the people friendly and I got an honest service. Congratulations to Jason and his team!

An
Review №33

Great experience. Took care of my service issue. Also helped me program my cellphone via bluetooth. I was so happy when I left.! I will be back!!

Pa
Review №34

Everyone at Best Way is very professional and friendly. Glad to have a local Automotive shop as an option to taking my foreign car to instead of Charlotte!

Ch
Review №35

Great Service with all of the computer equipment and knowledge to work on todays vehicles. We recommend Best Way Automotive to all of our customers. One of the few KNOWLEDGEABLE and HONEST companies out there that we have been able to find.

Ca
Review №36

Visited the mechanics at Bestway Automotive, and they switch out the brake pads and rotors, for me. I can say this, the job was done correctly and labor was not exspensive. The parts were ordered from Mercedes, and fit the vehicle. As long as the C230 sport stays on the road, Bestway Automotive will have a customer. Not many auto shops in Rock Hill are experienced enough to that type of work. Good Job!..A+

Be
Review №37

I am so thankful to have a mechanic I can trust to work on my vehicles. Jason has worked on my Chrysler Town & Country Van and Ford Explorer for over 4 years. The last job that Best Way Automotive did for me was change out my brakes. Once I left the driveway, it literally felt like I was driving a new car. The owners, Jason & Sarah are pretty straight-forward and has a no-nonsense approach to the service they provide. This is a place I will continue to use and will refer to everyone I know.

Lo
Review №38

The Best Way To go for auto repairs. Trust worthy, fair prices and willing to go an extra mile for their costumers. They leave me worry free. Thank you Jason and Best Way Automotive.

We
Review №39

We had spent 5yrs, $10k+ on repairs for 4 vehicles at a nearby competitor auto shop. Eventually their dishonesty became more blatantly apparent. Took an older Jeep for a 2nd opinion to Jason and instead of quoting us some price just to get our business, he flat out told us the vehicle was a lemon and refused to work on it. Said it wasnt worth us spending our money on or his time. Wow! Now hes had all our business for 2yrs, and we tell anyone about his shop. We feel hes honest, prices are fair and amazingly were no longer constantly having cars break down every couple of months like we had before we found his shop. His wife has always been pleasant on the phone, very friendly. I wish I could give 5 stars for every transaction weve had here.

Je
Review №40

Outstanding service! Jason has been working on my familys cars for about 4 years now. Hes always been fair and honest. He doesnt tell us we need unnecessary work on the cars. I highly recommend him!

Ru
Review №41

From setting the appointment to a personal follow up from the owner, Best Way is a top notch business. Thanks to the entire staff for the excellent service.

Te
Review №42

I truly love this amazing family own shop. Jason start fixing my 325ci BMW after I decided to stop going to the BWM for repairs. Now that my daughter has a 328i. We continue to go to a trustworthy place (Jason)....I also have an C-230 in which Jason will be the only person Im allowing to do any repairs. Im completely happy Ive came across this shop....Thanks Jason!!!!!!!!

Ty
Review №43

I just had my 745 BMW serviced at Best Way Automotive. Better that fair price, excellent customer service very quick and efficient. Thanks Jason and your team.

Ju
Review №44

Excellent service. Clean place to wait on your car. Good coffee while you wait. Great people.

AN
Review №45

BEST PLACE TO TRUST TO GET YOUR VEHICLES RUNNING AT THEIR BEST ! VERY HONEST HARD WORKING PEOPLE!LOVE THEM !!!

Ja
Review №46

The best place to go for you whatever problem you may have with your car. Jason is the best!

My
Review №47

I am completely satisfied and will continue to use their service.

DA
Review №48

Gave a great quote and stuck to it. And even was able to get work done earlier than originally quoted. Definitely would recommend

Ka
Review №49

Just recently had to drop off my Kia for its first repairs and Best Way did a great job and in a short amount of time too...very happy with their service.

He
Review №50

Awesome service, reasonable, fair. Great attitude and personable. The best

De
Review №51

When my VW’s coolant system warning light started flashing I was concerned about driving it because I didn’t want to potentially damage my vehical or endanger myself. I called Best Way and they explained what I needed to do so it could be driven safely. I took it to their shop where they diagnosed the problem and provided a quote for the repair. Ultimately, I had the vehical repaired elsewhere, but because they were so helpful and knowledgeable I will consider them for future needs.

Zi
Review №52

Great Shop... took My 2000 Mercedes E320 to this shop on a Monday @ 3p, with a taillight issue that 2 prior shops couldnt figure out... by Tuesday @ 5p, I was headed to pick up My vehicle, with explainations of what the problem was, and @ a reasonable price... Knowledgeable & Excellant Customer Service, Thanx 2 Amber, & the Mechanics....

Ja
Review №53

This was a great experience. Honest, professional, and prompt.

Ra
Review №54

Very happy with the service, communication and knowledge of this group! I was pleased to get my oil changed along with the other maintenance the Best Way team provided.

Ru
Review №55

Work is completed on time and completely each visit.

Ja
Review №56

We had a wonderful experience with Jason and his team of techs, they were very helpful in giving us insight into our mechanical issues. I was personally very thankful for the patience the tech displayed in taking his time to explain and help me understand all the nuances with my vehicle.

Be
Review №57

I just love Jason & his family. Great work, honest, takes less time than promised!

J
Review №58

The best shop I know who does your work right the FIRST time.

Br
Review №59

Friendly knowledgeable staff, good prices, and good work!

Ru
Review №60

Great service and a fair price...I will definitely be back. Thanks Jason and Amber!

Je
Review №61

They are the BEST. They are quick, work on exotic cars, reasonale on price and great customer service

Hi
Review №62

Very honest people!! I was traveling on 77 with family, car broke down, googled repair shop, found them with good review. They fix it right away with reasonable price.🚗

To
Review №63

While checking for a rattle in my 2005 Highlander, Jason discovered that the power steering pump was leaking. After discussion with him, I decided to have the pump and the rack and pinion gears/components replaced. I could tell the difference as I drove away from the shop.

Co
Review №64

I bought a Jeep off of Craigslist ... took a chance ... and then needed someone I could rely on to give a fair assessment ... a friend of mine recommended Jason and BestWay and I was not disappointed. Jason examined the car thoroughly and explained each item to me in a way I could understand. He also spoke directly to my daughter so she understood everything that had been done to the car and what to look for if things were to go wrong. We both felt he wanted to continue the professional relationship and make sure that we were satisfied with the high quality work. He stressed that we could call him anytime with questions or concerns. We recommend BestWay and Jason to all our friends, and, if the need arises, we will go back!!

We
Review №65

I am so impressed with BestWays knowledge of import cars, the friendliness of the whole family and reasonable cost of service. I was so lucky to have found a great mechanic for my Jaguar. My Jaguar was having a problem and I kept taking it back to another mechanic who was not fixing the problem and I was going broke Then I found Jason at BestWay and he knew exactly what was wrong with it the first time and the cost was so reasonable!!! I would have saved so much money if I had found BestWay earlier. BestWay knows their import cars!! Thank you.

cu
Review №66

Jason is very fair and knowledgeable I would highly recommend him to anyone with car engine problems. Jason changed out the engine on my F150, he did a great job and he stands by his work.

Pa
Review №67

Excellent Pricing. Excellent Service.

Do
Review №68

Friendly & Very Knowledgeable Staff.

Co
Review №69

Great shop and great place to take your car

Ja
Review №70

Great service and they stand behind their work!

Gr
Review №71

Always give me a straight answer on issues and will to take last min requests!

Ti
Review №72

The BEST place to take your car!

Wi
Review №73

Excellent service and friendly.

Na
Review №74

Great place, excellent service!

Ca
Review №75

Very friendly, quick service

Mi
Review №76

Excellent service

B
Review №77

Great people, knowledgeable repairs

Information
19 Photos
77 Comments
4.8 Rating
  • Address:785 Riverview Rd, Rock Hill, SC 29730, United States
  • Site:http://bestwayautoservices.com/
  • Phone:+1 803-980-2277
Categories
  • Auto repair shop
  • Auto electrical service
  • BMW dealer
  • Brake shop
  • Ford dealer
  • Mercedes-Benz dealer
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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