Kris is the absolute best guitar tech I’ve ever talked to and had work on one of my guitars. I own a cheap squier strat that I’ve been slowly upgrading and he helped me out by switching my stock bridge pickup for a seymour duncan Duckbucker. He works very quickly and does his work for a fair price. I can’t recommend him enough.
I had a wonderful experience with Kris. He gave my telecaster a complete upgrade and went above and beyond. You can see he takes great pride in his work.
Stopped in thinking a used guitar I bought needed to be setup, he took a look and saw that when I changed strings I didnt fully set the bridge. He popped it back in and recommended if I liked the way it played that it was already good. No cost! Great service, definitely will be back!
Kris has done some work on my Martin over the years- pick up install, crack repair/reinforcement, set ups. He is very professional and timely, and i would recommend k-robin to recreational players and professionals alike to keep their instruments up and going.
I needed a quick restringing of my guitar and Kris/KROBIN was open and let me come in without an appointment and completed it quickly/ immediately while I waited. Guitar sounds great. Dont expect a guitar store. I would describe the place more like a workshop, and from the looks of it a lot of people bring their instruments to him. Super convenient today!
Great work! K-Robin went above and beyond to make sure that my bass was in good working order. I had just finished re-finishing it and wiring the active electronics was beyond my skill level. K-Robin re-wired it and did the initial setup and now this bass plays super smooth. Thank you!
Great job! I think I found my set up place.
My first experience with Kris was everything I could have hoped for. Leaving my guitar and upgrade parts was a leap of faith, as I had only these reviews to place my trust in. Did not know him or anyone who could vouch for his work. Anyway, Kris installed two pickups and a tone pot harness in my semi-hollow guitar. He did a flawless job, at a very fair price, and had it ready within the projected time frame. I will not hesitate to go back to Kris in the future.
Kris is the man, I brought all my guitars in and had him go over them, fix a couple things, set them up, and string them. They have never played or sounded better. You cant go wrong having him work on your instrument.
Kris of K-Robin has to be one of the if not The most down to earth and knowledgeable luthier ever. Honesty and integrity is how he operates. Hes been my and many others go to guy for the past 10+ years and I cant recommend him enough. Fantastic service and quality work.
K robin is the best my dad loves him, great work on my Dangelico, wide nut,
Support local businesses, especially when the guy is a genius 💯
Brought in my Antares. I do not know much about fixing guitars but it is clear he is very knowledgable. Also seems like a really chill guy.
I go to Kris for everything from setups, to pickup changes, to changing out electronics, for every single one of my guitars. We are lucky to have a number of great luthiers in Rochester, but I refuse to go anywhere else because of his attention to detail, his knowledge and the ease of doing business. Kris is just an all around good human being and tremendously talented. Highly, HIGHLY recommend!
Kris knows his stuff.
K ROBIN FIXED THE GUITAR CENTERS MESS, HE IS SIMPLY THE BEST, !, just did more work for me, he ROCKS, THANKS,
Very professional, If you need to give some love to your guitar or bass this is the place...
Kris is very nice and friendly. Talented musician and with guitar repair. He fixed up a guitar for my teenage client, didnt charge her, and gave her a recommendation for a music camp. Will definitely return for any repairs in the future.
Kris was knowledgeable, friendly, honest and does quality work. I brought him 1970 univox ripper thats been sitting in a basement in a case for 25+ years. He was the first one to work on it in over 40 years and he got it sounding phenomenal again. And the best part, what I considered more than a bargain. Will definitely be returning to this shop in the future and highly recommend anyone who is looking for guitar repair services, give this guy a shot and you will not be disappointed. 5 stars all day
Did a great job on a setup for an acoustic and problem assessment on my acoustic electric. Got my heavily used guitar sounding brand new. I brought my guitars home after picking them up and noticed a strap was missing from one of them and Kris was willing to provide compensation.
Knowledgeable, friendly and affordable. Came here when the nut fell off my bass as I was changing strings. He did a quick repair and re-string while i was waiting for the replacement part to come from the manufacturer, and then installed the new nut once i received it. I will definitely be going back here for guitar work.
Brought my bass in with a unusual problem, Kris found the issue right away. He gave me several options for the repair. I got my bass back really quickly and it works great. The thing plays beautiful now. I would highly recommend this place.
Bought a used guitar that I wanted checked out for any hidden issues. They looked over the guitar thoroughly and recommended a setup- nothing more. I was impressed with their honest, no bs review. The setup really made the instrument sparkle as well. I will use them again.
Pretty good! It took almost a week for a bridge and neck adjustment but the guitar is playing nicely now. Recommend it.
Kris has done excellent work on nearly all of my guitars and has a cool little shop right in the South Wedge. Highly recommend!
Kris took my two favorite guitars, and in a very short period of time, and at a very reasonable rate, turned them into the two best guitars Ive ever played. Unless you personally are a luthier, I would suggest taking your instruments to him. He does great work.
I tried Kriss shop because its a block from my house. Ive now brought pretty much every instrument I own to him, though, because he does simply amazing work, fast and reasonably. Every time I go, there is some serious local pro there, so the word is clearly out. Hes the best, and a super great guy to boot.
Kris is a wizard -- a luthier & technician of a caliber rarely experienced around Upstate NY. I brought him three (expensive) bass guitars in various states of disrepair, and he didnt just fix them; he IMPROVED them... in less time than I ever expected.Wiring issues: no problem. Fret dressings: no problem. Jack replacement: no problem. Nut replacement: no problem. New nut built from scratch for a fanned fret bass: NO PROBLEM. And the three different set-ups for each instrument were exactly as Id asked for.He is worth his weight in gold, and yet his prices are reasonable. Totally impressed.
Its for musicians, run by them. Super helpful and top notch. Dont know how else to put it
I brought in a 20 year old Epiphone that was nearly unplayable. After installing new pups and setting it up properly, Kris turned it into one of my favorite guitars. Excellent workmanship at fair prices.
Kris has done anything from set-ups to re-frets for me. I won’t go anywhere else. Highly recommend
Purchased new to me Les Paul which needed a setup for different gauge strings and the action lowered, cant believe how much better the guitar plays now!!! Fast, reliable and great service!!! Do not hesitate to give them a shot, you will not be disappointed !!!
K ROBIN has worked on at least 8 guitars for me over the years and has always left me grateful for his service. He is truly a top not technician!
Fabulous, quick service, easy on off expressway and will return when needed.
Taken a number of basses in for setup, repair, and pre-amp swapping. Every time the instrument has come out sounding better and exactly as asked for. Very reasonable prices, exceptional quality work.
Kris does excellent work from headstock repairs to general set ups. Worth every penny.
I brought in a cheap guitar that I hated. I wanted some pickups installed, and a setup/intonation. I didnt expect how amazing Kris would made the guitar sound in the end.The guitar that I hated, he turned into a guitar I use as a daily driver. 10/10 Would recommend.
Great location, top notch service. Bridge repair. Highly recommend! Will be back in the future.
Kris is fantastic at his job, and he’s a great guy. I refer all musicians that I know in Greater Rochester to him.
Kris just rocks, great service,affordable pricing.Hes taken care of 4 of my guitars.
Awesome work and service. Absolute best set up/mod/repair shop in the area!
He adjusted the intonation and fixed a faulty volume knob. My bass has never sounded better. Definitely bringing my guitars there in the future.
Friendly, knowledgeable and affordable. A very comfortable place from guitarist of all levels.
They seem to be only interested in fixing expensive guitars.
Kris is my go-to guitar luthier for regular and critical guitar needs. Hes creative in finding solutions for his customers.
Best set-up work around. Top notch!!!
Kris is knowledgeable and an all around awesome person! ❤️
Kris Schramm is the man, and knows how to fix your guitars. What more could you ask for?
Terrible set-up, I told him how I wanted it but he went by his book, he did not put new strings on liked promised
Best luthier ever; expert, affordable.
Knowledgeable staff, no pressure. Would trust them with my human or stringed baby.
Great job on my acoustic!
Great Guitar guy, great American.
Did an astounding job.
Knowledgeable and skilled Luthier
Great shop, great service!!!