We purchased our granite counter tops from The Home Collective (TLC Surfaces). Im so happy we chose to go with TLC for our counter tops. They are partnered with a large variety of stone distributors in the cities so we were able to spend a day going around choosing the perfect granite slabs for our kitchen. Ryan measured our counter tops for us and his team installed them and did an amazing job. They communicated was excellent and they worked in a very timely manner. We couldnt be happier with the way they turned out!
Friendly, knowledgeable staff. Good pricing on high quality materials. Expert craftsmanship. Its where my kitchen cabinets will come from. Amish made, there is no substitute.
We had a great experience working with TLC Surfaces. We had a quick turnaround we were hoping for as we were expecting a baby and they were able and willing to work around our schedule. Their products were very nice and very reasonable priced. Mike and the crew were very professional and took their time answering questions and making sure we were happy. I would definitely recommend TLC Surface!
Mike was just at my house and fixed another companies mistakes, we just had the kitchen remodeled and the seams on the counter tops were terrible after multiple visits from the company that did the installation, I decided to look elsewhere.Thanks again Mike, you guys do excellent work 👍👍👍
I received a recommendation to contact TLC from a respected local contractor I called Mike the owner at TLC and in 1/2 hour he came to give me a bid on my project. An hour later he gave me a very competitive bid. 4 days later his Crew Keith and another guy brought over all of our countertops they fit perfectly. The team did a very professional install and were able to cut the holes needed on site. I will recommend them to anyone as often as I can. Thanks TLC!!! We love our new Granite Tops.
I recently bought both kitchen cabinets and countertops here at TLC Surfaces and I was beyond impressed by the staff, the selection and the customer service I received. They were able to do a custom kitchen layout for me showing me what my cabinets would look like as well as a layout of my countertops. I would highly recommend this family owned business to anyone who is looking to redo their kitchen or bath.
Owner is a great guy, installers are professional. We use them for all our kitchen remodels as a Contractor. I recommend them to anyone.
Kitchen island turned out great. The whole experience was simple. Mike did a great job with communication, and getting us a great finished product. Easy to work with and I highly recommend TLC surfaces!!!
Very unhappy with finished product. Our quartz countertop has an unfinished area. Owner came and worked on it all morning and now area is even bigger. There is a dull area and when light hit it you can see it. Owner also said, he would be back after he talked to someone and this was probably two months ago. He was going to talk with someone in the cities about this issue. Very unhappy with the service.
TLC did a great job on my countertops. They were very friendly, courteous, and knowledgeable. Great prices and I love my new tops. Would highly recommend them to everyone.
TLC is the best in their business in Rochester, bar none. I chanced upon them after a recommendation from a friend. I was shopping for four bathroom vanity tops, as well as countertops for our entire kitchen, including an 11 foot island. I was expecting to be able to afford lowest quality granite, because at other stores who saw our plan, this is what I was told was in our budget. What I came away with at TLC was gorgeous, top quality, glowing quartz in every location above, and also as a fireplace surround as well. I am thrilled and stunned by the beauty of our new counters ever time I see them in our home. If I had stopped short of a visit to TLC, for the next 20 years I would be looking at something second best instead—and I would have paid more for it.Not only does TLC sell top quality product at very low prices, but they are also wonderful to work with. You really can’t find a better guy than Mike. He’s at the top of his field with good relationships with suppliers near and far. He spent hours helping me narrow my choices and showcasing products that might appeal. He really searched to find what I was looking for, and his integrity is palpable.Julie is a color expert. With so many undertones in stone, there’s lots of space to make a mistake. She not only helped select our counter tops, but helped me choose paint that would compliment our decisions when I reappeared a few days later with paint chips. We more than benefitted from her decades of experience.After so much thoughtfulness and so many careful decisions, I was out of town for the actual install. What met my eyes upon return stopped me in my tracks: precision perfection. I can’t believe how gorgeous every single detail was. At TLC they know how to knock the ball out of the park.In a city as small as a Rochester, it’s a surprise to me that this business isn’t better known, and that so many people are paying more and receiving so much less, even just a few blocks away. For this reason, I felt like a detailed review was in order. Thanks you so much Mike and Julie for the stunning counter tops and for the hours service helping us get from A to B.When it comes to TLC surfaces, the only thing more beautiful than our new sparkling quartz tops is the integrity, quality, and care with which this business is run.
My wife and I had an horrible experience with this company. I actually do not know what would have been worse—the experience we had, or the experience we would of had if there had actually been people involved. TLC Surfaces was recommended by Hillers, a local flooring company. They informed us that they were priced well, and that they had done work with them in the past—all good things. We inquired via their website forms about the installation of new granite counter tops in our kitchen remodel. At this point, we would have probably went with this company because of the review and recommendation. They responded to the email, and we discussed visiting the shop. They gave us times that they would be at the their showroom. It took us a while to locate their location because it is not easily accessible. We had to park a considerable way from the building in what appeared to be a miniaturized version of this small towns industrial area. So after driving, getting lost, and finally walking to the building, nobody was there. The door was open, and there was a lit open sign. The place was dirty, and it was less like a showroom, and more like someones house with a large garage attached. We waited around for ten minutes, it was a ghost town, so we left. Normally, I would have been done with this business, but because they were so highly recommended, I sent them a message detailing our frustrations of driving out of our city to a small surrounding city to do business; just to waste time and gas money. They did not even respond, which made me feel like they had no concern for customer service. I would not recommend them. I informed the business that recommended them about our experience. And, I spent the time to do something I never do, which is write a review of this company, so that others do not have to go through the same experience as we did.
Nice service
Great value! Definitely recommend!!