Tbh I’m very disappointed with the cake I received for my baby’s first birthday party it was nothing like I remembered when I had there cake year ago. I ordered a number one cake apple cake with Bavarian cream and tbh I just didn’t like it at all the cake looked nothing like the picture and the frosting was not smooth at all i never will order from them again on top of that they said it would let be nomore than 90 dollars but came up to 100 dollars and it wasn’t even worth it. The cake actually tasted like cinnamon carrot cake and the apple cake I had by them before had apple pieces in it and all. If we did lent have his party yesterday I would have bought the cake right back and got my money back to be quite honest. I don’t know what happen but maybe they have new people cuz it just wasn’t it photos included with the side by side of what I ordered(Pinterest photo) vs what I got

The word is Horrible! My daughters first birthday photos are tomorrow. When I received the smash cake (I send a photo of exactly what I wanted) I received nothing like it. When speaking with the owner she tells me she has nothing available for up to 4 weeks. I been on her calendar for 10 weeks and you hand me a cake that looks nothing like what I ordered yet you now have no room to fix the mistake. She thought by “giving me a free cake” (that was dry as hell may I add) was supposed to fix everything. Super disappointed at the way they handle customer service. Will not be ordering from here ever again.

Get Caked was awesome to work with for our wedding in June 2021. We are an out of town couple, but they were able to put a small sampling together for us when we were visiting a couple of months before our wedding for us to try. We then put in our order for the big day. They have a ton of vegan options, which really helps to accommodate guests with dietary restrictions. Our wedding cake was absolutely delicious and all of the desserts were a big hit with everyone. They were very willing to cater to our dessert choices and make it feel very customized based on our needs for our guests. Delicious!

We have a great experience with Get Caked! They recently did our wedding cakes. We did a small tier cake and then multiple sheet cakes. We received many complements on how good the cake tasted. They also provided individual cupcakes for guests with allergies, so everyone could enjoy cake! Highly recommend!

Warning long review: we have ordered two cakes from Get Caked. The first was a two tiered white chocolate and caramel cake for our sons Bar Mitzvah--celebrated with ONLY immediate family due to Covid. It was delivered on time and was gorgeous and delish. Held up well for 4 days! The second was for his party that we eventually threw and it was lemon/raspberry combo The cake was so moist it actually partially collapsed before the party (FWIW, it was also divine). But this story is not about the collapse. Its about how amazing Kelly handled the situation from a customer service perspective. We had a few ideas as to why it happened and threw out some suggestions that might help prevent it for others in the future. Kelly was not only receptive (I suspect other professional bakers would have told us to take a hike--my wife is an avid at home baker) and offered to do a cookie cake for our daughters bday as a show of good faith. We know many others that order from them and have enjoyed the product. But the care for the customer is simply something you dont see that often anymore!

The cupcakes came out beautiful. And were a major hit. I personally loved the cookie dough one but my vegan friend swears by the carrot chai. A little pricey but so customizable and worth every penny!

I highly recommend Get Caked for all your sweet needs. They did an incredible job with our three tier wedding cake and variety cupcakes at our recent wedding. Everything tasted phenomenal and the guests could not get over the cookie dough cupcakes. They worked with us closely throughout the pandemic and were so flexible when we had to change our original wedding date. We are not from the Rochester area but plan on visiting just to come eat some of their cupcakes !

Hello I am looking for something nice for me and my daughters birthday ! There are no Cake or Cupcake flavors LISTED. on website. I saw prices but nothing else and I wanted to order online and WE want regular baked goods NONE of the other items advertised. . Sincerely, Kimberly Gilmore

If you love different varieties of cupcakes, then this would most definitely be the place to come.I absolutely love the decor here. Everything is PINK!😁Customer Service was very nice and helpful.This is now one of my dessert spots.Id highly recommend 👍🏾

Get Caked Bakery has never disappointed! We ordered monster cupcakes for our sons bday and we could tell that they were no ordinary cupcakes. These are the type of cupcakes that made the kids [and adults] savor every last crumb...the kind of cupcakes an adorable grandma would spend hours making! I would highly recommend anything that comes out of this bakery.

Im not one to write negative reviews because Im upset but so far get caked has been beyond disappointing. I understand the pandemic has made us changed and how business run but the recent behavior from your employees has been disgusting. I dont order enough for my money to hurt this business but I will no longer support you. Here is why. I sent an email, well in advance for a cake and cupcakes. I didnt want anything special really and received no response. When I called to ask if it will be completed by today 6/26/21, I was told that only the boss gets the emails. Cool, then the boss needs to tell people that their emails will go to a void. Then when I was on the phone, dictating my order (I emailed because it was too much), I heard an employee complaining about someone waiting and was upset that the person that was on the phone with me was not dealing with the customer. This employee was too annoyed to deal with her job. I shrugged it off as maybe a bad day. Then today happened where my husband went to pick up our order and the cake had the wrong name. It was an easy fix turning V to L. They took the cake in the back and the person that took it complained all the way that the sheet said Dave and not Dale. OK, the mistake happened when the guy wrote it down or misheard me. Whatever the case was, the fix was easy and she complained the whole time taking the cake to fix it. If this is how you plan to run your business and have your employees act, we will no longer spend money. I will gladly take my $136 and spend it elsewhere.Disappointed with you and how your employees handle customer service. I am giving you 3 stars because your product is good, too bad your employees are ruining your reputation.

Got three different kinds of gluten free cupcakes for my mother-in-law for Mother’s Day. We were a little weary, as gluten free can be... Uh... not so good. But oh man were we pleasantly surprised! They were so, so good. The process was so easy—we ordered online and had so many flavors to choose from. We will absolutely be ordering again!

Cant say enough good thing about this bakery. Only place I have ever found an Oatmeal Blueberry cookie. I will never go back to the raisin ones again.

I want to say THANK YOU so much for the decoration (and one day notice) of the cookie cake I ordered for a colleague. He has a severe peanut allergy and you have been my go to bakery when I throw office parties. This particular cookie cake was in honor of his promotion and he was genuinely touched by your excellent decorating skill. And we all loved the cookie!

Vegan and Gluten Free friends, come! The cupcakes are scrumptious and always moist. The people that work here have never been rude or mean, always a smile or friendly attitude. Those are things that become overlooked with businesses, but I certainly appreciate it! Overall a lovely bakery to explore!

Salted caramel, lemon raspberry and many other delicious choices and thats just the cupcakes! Plus super friendly and patient while you decide what flavors to try, will definitely be going again.

Love this place! Great quality desserts. Never disappoint

Kelly is the best! Have been loyal to Get Caked since tasting my first cupcake several years back. Cookies are top notch (blueberry oatmeal!!), cupcakes are heavenly. Had her do my wedding cake and desserts a few years back, and a few special orders since. Most recently, had some vegan/dairy free cupcakes and cookies ordered in October, they were fresh and absolutely perfect. Never had a bad experience here!

Love this place! Not my first time going there, and definitely wont be the last. They have an amazing selection of cupcakes and cookies available at all times. And you can custom order cakes as well. You have a dietary restriction? They can accommodate you. Vegan, nut free, dairy free, etc. you will still find a goodie to enjoy. I would recommend without a seconds hesitation.(Edited for wording 😜)

The cake was decorated wonderfully! Done to perfection!

I have visited this bakery since they opened in Village Gate now & then for a few years now; my family enjoys their cookies a lot. But the quality and specialty of their baking wasn’t essential until one of the most important events of my life. There are a lot of allergies in the family that I married into; factor into that a ton of last minute changes for a COVID wedding... I was not optimistic that Kelly would be able to make a cake for 20 based on a poorly-drawn iPad painting of a fall-inspired cake 10 days before the new date. She communicated promptly, helped me work out artistic and flavor details, and on 10/10/2020 she was able to deliver a picture-perfect dairy, nut, egg, AND soy-free cake for an amazing price. The flavors are amazing, the prices are fair, but the peace of mind one can have knowing their food is safe from an experienced alternative baker? Priceless and worth a baker’s dozen of stars- 5 will have to do.

We ordered cupcakes and cookies for our wedding from Get Caked and had a great experience. Kelly was very helpful during planning and everyone loved the desserts!!

Get Caked is my go-to cakery. They have taken everything Ive thrown at them over the last few years, and performed fantastically. The cakes look great, they taste great, the team has a fantastic, artful eye, and they can think on their feet on short notice. You will not be disappointed!

We worked with Get Caked Roc for our wedding in November 2019 at Shadow Lake in Penfield. We got a small cake to save and a sheet cake with vanilla and raspberry filling. Then we got rice krispies, brownies, gluten free cookies and cookies. Although we didn’t have much time to enjoy it all, we got a ton of compliments on the desserts and presentation. We had a short engagement through so we didn’t do a formal cake tasting, but we had went to the bakery beforehand and gotten cupcakes as tastings and they were all delicious. It was easy to work with them and get what we wanted ordered. And they delivered to the venue before the wedding with no problems. When we’re in the Village Gate again we will definitely be stopping by for more!

The most delicious Vegan cupcakes I’ve ever had!! So many different flavors to choose from. Way better than normal cupcakes ;)

The best cookies here!! Friendly staff.

Ordered a custom vegan cake for a work party! It was so delicious, moist, and fluffy. Everyone raved about how tasty it was and the decorations were perfect as well!

Wrong cupcakes included in order. Less of a selection than advertised. Picked up around closing so no way to fix it, plus who wants to drive all the way back to fix a dessert order. Meh cupcakes that were correct, dense and good sweetness but dryer than preferred. Not with the price unfortunately.

Recently got my first Get Caked cake. It was was birthday cake for my spouse and it was awesome. It was rich, choclate and delicious. Beautiful raspberry filling, perfect chocolate frosting with raspberry drizzle. I cant wait to go back.

Prices are amazing for catering events! They have a great ordering and limited contact pick up system that runs quickly and smoothly.

I cant recommend Kelly & her team enough. The cakes are to die for and I dream about literally everything that comes out of her bakery. You wont regret ordering from Get Caked!

They are super good about getting back to emails! Thats a huge plus.The cake looked nice and it was very delicious! My biggest pro is their prices. I dont feel like their cookies, cupcakes, cake prices, etc. are unreasonable like some other local places.The ONLY con/constructive feedback that I have to say is the decorating could have been a little more clean. The flowers were beautiful but the cake had several stroke marks. Im sure this is hard to NOT have with the type of frosting but Im not a professional, so Im not sure.Either way, awesome place and would highly recommend.

The best cookies I have had in a very long time!! So many vegan, gluten free, and vegetarian options and the taste isnt lacking at all!! Plus they have a premade variety pack of 50 cookies for $30!! 🍪🍪🍪

Sweet treats & I dont have to bake it. We have a lot of allergies and dietary restriction in our house. Get Caked is our go to for family celebrations because we can satisfy everyones need in one stop. They have gluten free and vegan options. And their regular confection treats are to die for. Most recently bought a cake for my daughters birthday and we couldnt have been happier. It was so good I almost slept with a slice like it was my teddy bear --- but that would have been messy. Just trust me that these people know how to blend delicious flavors together. If youre able to get there during the holiday season, try the eggnog cupcake. Highly recommend this spot!

Great customer service, and super helpful accommodating vegan needs.

Love their Cupcakes and Cakes.

🍪Incredible selection.Impeccably clean & organized.Would highly recommend🎯Absolute treasure right here at Village Gate👍🏻

BEST chocolate chip cookies I have ever had, I havent had a chance to try anything else but we did just order a cake through them for our birthday. Everything looks amazing and they are affordable as well!

Charming but half moon cookies were stale tasting...maybe too late in the day. Worth revisiting.

If only Google would allow me to give a rating of 0 stars... Oh how disappointed I am in the lack of professionalism the owner has. We had asked for a simple batch of umbrella cookies for an event. However, we received the most pathetic and depressing batch of cookies known to man. When we reached out to the owner for help, she was rude and spiteful. And to top it all off, they tasted terrible.

The best place in Rochester for vegan deserts.

Great place for your desert

Kelly did an amazing job on our wedding cake, cupcakes and cookies for our wedding this past weekend! Somehow they were even better than when we did our initial cake tasting! Everyone was saying that they were the best cupcakes that they had ever had and they really were! The flavors were so unique as well and the tiered stand made them look wonderful! We had some for breakfast the next day! Kelly was also just a wonderful and sweet person herself and made our tasting so special! We would highly recommend!

Lol did not go to the location was in the area.

Very unique flavors, value packages of all sizes, and a nifty location. Very tasty, and best cupcakes I have ever had! The quality comes with an increase in price, but still very much worth it!! I would definitely go there again! I recommend anything with fruit or cream filling. Definitely a treat when warm and when you savor it!

I give them a lot of credit for the appearance and the ideas behind each cupcake. they are really dry though. I may have come late in the day or something, because many people love them. It is right in Village Gate and there is often a really cool little market happening in the atrium downstairs. I would say it is certainly worth coming by to see for yourself for the atmosphere alone.

Yummy yummy yummy....ooooooo its so GOOD!!!!!! A must visit adventure I promise. A great stop in the middle of the day while out shopping or after a long day at work. End the day with a smile on your face. Very clean and friendly service. Warm atmosphere. Reasonable prices. Wide variety...hard to make a decision. I was very pleased with my purchase and I would suggest/ recommend Get Caked Bakery Inc. for special occasions as well as an enjoyable way to end the day.

The chocolate gluten free brownie with chocolate frosting is to die for!! Tastes like the real deal!

Definitely worth revisiting. I have always received great word of mouth from both vegan and gluten free aficionados. The selection is awesome and the cookies were fantastic. The lemon crinkle quickly became one of my all time favorite cookies! Fabulous place with nice decor as well

Got here in the evening before closing. The staff was gracious and not rushing us at all. They took the time to introduce us to several different flavors of cupcakes on display. They had delicious samples of cookies at the counter. The cupcakes are your average size that you would make it home, but they taste amazing. My daughter had a PB&J cupcake, & I had a wonderful chocolate peanut butter. And I took my husband home a Boston cream. They were all wonderful. The prices are what you would expect her specialty cupcake, but definitely not the highest Ive ever seen. Definitely worth scouting out.

I ordered cake for my birthday. When I got their the girl brought me my cake. She would never open the box all the way. I opened it before leaving wasnt keep in a cold area the color or cake looked nothing like the picture I provided. Not only cake was melting off the sides the young lady took it back showed another lady she then touch it with her fingers she didnt wash her hands she was doing other work then got a knife rubbed it back. It was awful. Then she redid the frosting which because it had to be redone it wasnt done right the first time I couldnt get the flavor I paid for. Second time it looked better. When I cut it was nasty wasnt cook right at all now I have a cake nobody wants to eat because it was nasty looked awful.

I love cupcakes! The place is cute. Staff is friendly. Yummy treats!

I contacted Get Caked a week before my sisters nursing graduation and asked for a custom vegan chocolate cake. The only directions I gave them was to making it nursing themed. They did an amazing job and were so pleasant to work with! I also was shocked at how cheap it was for a high quality vegan cake that fed 25 people. I really appreciated how delicious the cake was and how wonderful the decorations looked, it helped make her day even more special.

Incredible vegan goodies! I am so excited for them to cater my wedding!!!

Awesome tasting cupcakes. They are making my son and daughter in law to be wedding cake in 2 weeks. Cant wait to see how it looks and tastes

Fantastic looking and tasting cakes!

Normally the service here is great, however something tonight 2/29/20 was very off. We walked into the store a few minutes before close and were abruptly told to leave. Luckily for me, there are plenty of bakeries in town and Ill be taking my cupcake business elsewhere.

WOW! The dessert for our wedding was amazing! Our cake was absolutely beautiful and delicious! Our families and friends are still talking about the cookies we had! Get Caked was responsive and followed through on every detail! Thank you for making our day so special!

Employees were so friendly. They keep the cakes with nuts in them in a separate case which is I think is awesome due to allergies. Cupcakes were so tasty and creative. Cant wait till I go back for more.

Cake was edible. Simple directions for decorating the cake were not followed or ignored. I wouldn’t spend my money here again. If you need a cake to be decorated as you’d like, don’t go here.

Im not vegan, but I have been doing a month-long vegan challenge at work. I decided this would be the perfect time to give some vegan desserts a shot (I am vegetarian and I like to keep an open-mind when I try new things, but I probably wouldnt go out of my way to choose vegan over regular.) Instead of making my own, I thought Get Caked would be the perfect place to do so. Ive already been here twice in two weeks. If you werent told, I doubt youd be able to tell that the vegan desserts were vegan. The cupcakes were moist and flavorful, and the frosting (in my opinion, the best part of a cupcake) was very good and not overly sweet. There was one cupcake that really stuck to the liner - a little annoying, but it came out mostly unscathed and was not overly dry when I ate it. The vegan sugar cutout cookies were probably my favorite thing Ive had from Get Caked so far, and the vegan chocolate chip cookie was one of the best chocolate chip cookies Ive ever had. My husband enjoyed it, and he would never consider trying a vegan diet. He got a few regular cupcakes and cookies on our first visit, and told me that we definitely need to go back. Im excited to try even more options once the vegan challenge is done, but I would definitely continue getting the vegan treats. Prices are reasonable, and they offer a reward punch card (with the generous choice between a four pack of cupcakes OR dozen cookies after the card is full.)

Extremely dissaponted.. paid a lot of money for custom sugar cookies in the shape of an umbrella for my baby shower but when I went to pick them up they said they couldnt get the right cutout so they just drew an umbrella on a round cookie. Could have done that myself for a quarter of the money! Just would have been nice if they would have told me sooner and not after I had already paid and was picking them up. Never going to go here again.

Delicious cookies and cupcakes. Have not tried any cakes. Love the location at Village Gate as we eat dinner nearby often. Friendly staff and good prices for the cookies. My family and I are frequent customers. Parking is not often nearby.

Finer baked goods than a corner store. And fresh ingredients from scratch.

The cup cakes are yummmmmy

I’m sad to say these just aren’t my style cupcakes. They are beautiful, I love supporting small businesses, so I still encourage people to try the business. We did a sampling of 12 cupcakes split between my family and there wasn’t any I would get again. The cake is dry and dense and the frosting is thick and too sweet for my tastes. It overpowered and flavor undertones and it was difficult to taste anything other than sugar. I see there are other things they make as well and if I’m in the area I may try again.

Needed dessert options for a birthday party and am glad I discovered Get Caked. Easy to find..just follow the heavenly aromas emanating from their ovens! Ended up ordering cupcakes/cookies due to the variety of delectable flavors, their extensive GF/vegan options and reasonable prices. Everything exceeded expectations and was absolutely delicious! Kelly and her staff were incredibly helpful, courteous, and knowledgeable. This was clearly evident when I decided to change a part of my order and was able to do so with no issues. Would highly recommend Get Caked to anyone looking for tasty treats, especially those with food allergies.

Staff is so friendly and baked goods are always made to perfection! I will be coming here for all my sweet treat needs!

Staff was rude food was great

The best gifts often come in small packages. Well, the best cupcakes and cookies also come in small packages! The molasses cookies are phenomenal!

Stopped by to see what the place was like. I was a few minutes early and had to wait for them to open, but the minute they opened the door I knew I had made a good call. The smell was amazing! I am admittedly not a huge fan of cupcakes, so I did not get one of those, but I will probably try one at some point. I did get an iced sugar cookie, and a blueberry oatmeal cookie. The sugar cookie was very good... clearly fresh, and came in cute ghost or pumpkin shapes. The blueberry oatmeal cookie was a revelation! So delicious and moist, with mild blueberry flavor and a great density.As far as the store front, it is small, but very nice. The area seemed extremely clean. The building it is in is very unique and fun, and has some other stores as well. The employees manning the shop were both VERY friendly, and happy to help me. We chatted a bit, and they offered cookie suggestions and advised that they normally have many more cupcake flavors on tap (they were still cooling from the oven waiting to be iced... again, I arrived RIGHT as they opened).Between the amazing baked goods, and the personable service, I will definitely be returning here to try more products. So much for my diet...

Their cookies are always fresh. They have quite the variety of flavors to choose from. Havent tried their cakes, but their cookies are great.

Amazing service, Love everything about her bakery. I tell everyone about her place if you have any food allergies GET CAKED BAKERY is the place to go to she makes everything taste so good it blows my mine.

My husband and I started going to Get Caked in the village gate for a sweet treat after dinner and we were not disappointed. When it came time to pick a cake for our wedding, I knew I wanted a specialty cutting cake. Sitting down with her and the samples was awesome. We were able to pick out cake flavor and we decided to get a football helmet cake. The anticipation was killing to she how it would come out and I was not disappointed! The cake was beautiful and delish. The raspberry center to the moist chocolate cake paired perfect with there amazing almond frosting. I was so happy to take home the left overs. I do wish I had communicated more about the look of the cake and had asked for there to be more color in the helmet ie not white fondant but red for the bills and green for the jets. However, I loved my helmet cake and it was a hit!

If I could give them no stars I would because they messed up our wedding cake. We had agreed on vanilla and chocolate layers in the cake but only received vanilla. I remember even showing them a similar picture of the cake we wanted. We also agreed on different flavors for the cake layers and only got one standard flavor throughout. Very very disappointed in this very very dry cake.

Our GPS had a hard time finding itThey were a little pricey. I didnt think the quality was there. There presentation was great. Packaging beautiful. But the cupcakes just not my cup of tea a little dry.SRC from East Ave

When you are finished with your dinner at any of the many restaurants at Village Gate you have to stop and pick up something sweet from here! Their oatmeal blueberry cookies are amazing! My daughter loved her chocolate raspberry cupcake that they added sprinkles on for her and my husband said the almond raspberry cupcake was great. Will be stopping in again for dessert next time we are out!!

Always a treat to see the plentiful selection at Get Caked. Their products are as close to a homemade baked good as you can get. I love to bake, and their cupcakes taste just like mine, but its a nice break for when I dont have time to bake, but want something just as good.

Gluten free, dairy free, nut free, delicious! Regular cupcakes, cookies, and cakes also! A rare gem where you can find veganand gluten free bakery items. Delicious! Frequent buyer card available!

I found them online searching local bakeries that have vegan options. I am so glad I did. I ordered a chocolate peanut butter birthday cake from here and a few cupcakes and it was incredible. I served it to a room of non vegans and none of them were the wiser, they all complimented on how delicious the cake was. Also, the level of customer service I received here was exceptional. The prices were extremely reasonable too. I will not only do further business here but highly recommend them to everyone I know.

Absolutely amazing 😍! The very best gluten free and vegan desserts youll find in all of Rochester.

It took me awhile to do this but they deserve 000 stars. I sent them a detailed picture in a detailed email and had detailed phone conversations with Kelly Halligan. The cake I got was NOWHERE near like the picture and details I asked for. When I told someone that’s not what I asked for, they just looked at it and said “oh” then proceeded to tell me the full amount that I had to pay.The cake was so cheaply made. They couldn’t even use real colored frosting- it was airbrushed and it looked pale and ugly. It taste awful too. When I reached out to Kelly how disappointed I was, I was ignored. Didn’t even get an apology. Never again!!!

Tried a vegan cupcake because Im lactose intolerant and it was amazing. I could not tell there was anything different with it. I will definitely be going back to try all the desserts!

Seems like the saying first time is a charm really does work. The exact scenario my wife and I got when we ordered our first cake here for a baby shower. Was really nice and sweet with some cupcakes on the side so decided to get another.Boy! Were we in for a shocker, the design we asked for was well done but the cake itself was just dead. Cake is dry, can still feel the cake like a lump in my throat.Im 100% sure this came was not done by the one of the owners (a lady). Im really disappointed and Im sure this cake is going to sit here for a long time.Oh I also bought a piece of each cookie they sell after we tried the sample. Its not in the fridge but its soo hard I dont understand why! Because the sample in the shop was tender

This is the first review I have written in my 43 years on this planet. For my daughters 10th birthday I finally sprang for a fondant cake that was $55! (Small cake) It was supposed to represent her school colors with a cheerleader on it. She made me feel confident that it would be beautiful with glitter, stripes and stars. It’s primarily white with a couple scattered stripes and a tiny glitter on top. The cake is completely “boring” and far below my expectations. I was actually excited to finally get one of these fancy fondant cakes.

Their bottled water selection was amazing. Very easy to find. Didnt have a pastry but I wanted one.

Get Caked has the best delicious gluten free cupcakes and gluten free bakery bread: white or savory herb. They also have delicious gluten cupcakes. I love Get Caked. There is something delicious for everyones tastes and needs. The cupcakes are light and the frostings as just the right sweetness.

Very disappointed, ordered a vanilla cake with vanilla frosting (because they didnt have buttercream) for my daughters first birthday. The cake decor was light pink with gold polka dots..very simple. Needless to say it looked like I could have done it and probably better. When we tasted the cake the frosting had a mint flavor!! No one ate the cake it was gross. Threw it all away. Staff was not very friendly either.

We ordered 12 assorted cupcakes. They were not good at all. Cake was very dense. The frosting was not good. I ordered an Italian rum cupcake. You would think you could smell the difference. (Since they didn’t label them). Nope. Not only couldn’t you smell the difference you couldn’t taste it either. Not just I couldn’t taste it but 2 other family members couldn’t. To top it off those 12 cupcakes were $30. Never again.

Tasting went great so I was shocked on our wedding day . First, she brought the wrong cake. Supposed to be vanilla and chocoalte. The cake was all vanilla. For 350 for a three tier you think it would have been done right, also the vanilla we ate at the tasting was nothing like what we ate day of. Tasted like cardboard.

I would never order from here again!! Ordered a cake with a picture and detailed phone conversation. I picked the cake up it looked nothing like the picture I provided. the colors were completely off!! I requested a powedered pink cake and when I picked it up it was white. I was also told the cake would be ready anytime after 2pm on Saturday, I arrived at about 5pm cake was still being worked on. On top of that owner had an attitude and told me it wasn’t going to be ready until 6pm like the order sheet said. She never considered the fact that I made arrangements with one of her employees and agreed to pick the cake up after 2 pm! During this time I saw the cake and asked why it looked white as I requested a pink cake owner again had an attitude and told me that it was pink and that the lighting made it look white. I would have left the cake but I had no backup and my event was the next day! The cake was also very spotty in some areas and was overall not put together well. The taste was not so great either I ended up having tons of cake left that went to the garbage !! Never ever again!

I wiped out on my bike, their delivery driver pulled over to check and see if I was ok! Very nice. Also had their cup cakes, their very good, will have to try more of what they have to offer.

I’ve been thinking about posting for a while but I think it’s important to know. Leading up to our wedding, communication was slow, but responsive. The cupcakes we tried were delicious and we were so excited to have delicious wedding cake! Kelly reassured us the cake would be exactly what we wanted. The night before the wedding while I was enjoying the rehearsal dinner, Kelly emailed and called my cell to leave a voicemail to tell me FOR THE FIRST TIME that she didn’t have our credit card on file from when we originally made the down payment. She indicated that if we didn’t pay by 8am she wasn’t delivering our cakes!!! Are you kidding me?!? What a bomb to drop on someone the night before their wedding??? So, I sent her my CC information immediately. No response. I dug through my email to make sure I didn’t miss an email from a week, a month, three months— something? No such luck. It was never communicated the card we used for down payment was not on file! The morning of my wedding I was forced to call and she said she didn’t see the email. She looked harder and it was there. Totally insane. You’d think a professional would be like “crap, I made a mistake. I’ll get payment later since they used us for other events, I know they won’t flake.” Or calmly leave a voicemail without the repercussions of no cake!Not to mention the cake was basically white no vibrancy with the colors we wanted, no smooth edges(which I emphasized was important to us) and sooooooo super dry. Not good at all and sadly kind of ugly. In fact, my husband and I still joke how awful our wedding cake was and how we should of just gotten cupcakes!

I am not the one who buys the cakes in our family. That is usually something my wife arranges. But it was her 30th birthday and I wanted to do something special. I, as a male, was behind the 8 ball on timeline. I called with only 5 days notice, and they took my order no problem. I sent them an exact picture of what I wanted and they were able to do a screen printing of it. The cake was absolutely delicious and my wife was in love with it. Thank you Get Caked! We will be returning!

Very nice girls! Nice costumer service! Love their lemon vegan cake and the coconut creme cupcakes!

Quick and easy, welcoming and courteous. Absolutely planning on visiting this well crafted establishment more.

Over the last 3 years I have been very happy with getting custom birthday cakes for my kids from Get Caked...until this year. Before writing this review - I contacted the owner first because our poor experience was truly out of the norm. Unfortunately, we paid $175 for a custom birthday cake that tasted worse than a cake made from a box mix. The cake was dry and crumbled, and frankly was almost flavorless. The exterior overall was OK - but what good is a visually appealing cake if no one eats it?? Everyone at the party had leftover cake and the majority went in the trash. I was so disappointed that we were blamed in her response to my concerns- it wasnt even as though I was rude or asked for a full refund. I went on my experience versus everyones reviews about the quality of the cake...and truly was disappointed. We will definitely be going elsewhere next year.

I had a first and last experience at Get Caked on 03/09. The woman working the counter was completely rude. She gave me the wrong cupcake and said they, sold out, of coffee because she didnt want to make any. Then, at 7pm on the dot...not one second later, told us we had to leave because she, had to get outta there. Unbelievably BAD customer service. Ive worked in customer service and in restaurants for years and I wad dumb founded by this treatment...on top of this, the cup cake was NOT TASTY. It was almost flavorless except for the sugar in the frosting and was THE dryest cupcake Ive ever eaten. This place looked so promising on line but was so disappointing in reality. I could get a better cupcake out of a box off the shelf. And better service at dunkin donuts.

I had a last minute order that another bakery said was not possible to do. I called Get Caked and she said she could make it happen! The cupcakes were wonderful and our kids got to celebrate the reveal of our newest baby boy addition with some fun blue filled cupcakes! Thank you Get Caked!!

Absolutely love the cupcakes and cookies here. Hands down favorite place around for cupcakes.