Cashiers was great store was fully stocked and she did a price match on a game saved me some$ great job .
These fine folks make the most of a bad location. Props to them for dealing with a demographic that can ruin good businesses. Corporate, if you read this, give these men a raise. They have earned it.The store has wonderful selection and reasonable pricing. It is well maintained and organized.
Everything was basically gone just like all other gamestop out there... smh
The new manager that came from webster is awesome..any time before you would walk in the store most dont even look at you..hes super helpful and polite ..I enjoy going to game stop again ..my past few stops have been great. Hope he sticks around for a bit.
I love gamestop it is a great way to get some good games
This store has a small store but a great selection of all of my favorite games. Staff is wonderful.
Awesome people Called an they put the game aside for me till I was able to come get it
I forgot the persons name but he was great. I mentioned that I would give a good review for the service I received from both gentlemen
They are living in a world of CNN watchers they told me a fully vaccinated person to wear a mask to enter there store I will never support you again.
Excellent product they have at GameStop.
Decent customer service
They have alot of awesome product! Very neat and up kept. Empolyee was once and helpful! Just scored some awesome product.
Need more product
Staff are rude and unhelpful at this location do yourself a favor and go to any other one
Great service, systems priced high see how they are almost last gen. Thats not the stores fault tho
Went there pick up stream gift card
Polite employees was very helpful with choosing the right game for my 7 year old
Awesome, no waiting in lines.Great Customer Service
Not crowded and was able to get in out quickly.
The manager is a condescending word Id rather not use. Very rude and acts as if you are bothering him. Im sad the other east ridge road location is closing, those guys are the best. If they chose to keep this location open no wonder game stops are dying out...
They were out of almost everything so call ahead to save yourself some time.
Good customer service Didnt even know I had a pre ordered game on hold for a year lol
They have boxes out of games, consoles, and accessories that are out of stock. If they arent in stock, dont have them out.
This store ignored COVID precautions. Signs in the front window said masks required and max of 10 customers. By the time we left there were 15 to 20 customers. Some of them were unmasked.
Very good service!!
Great fun
Good for all your gaming needs plus so much more
Decent store
Great service
Great selection of games. Power up membership is great.staff is friendly and helpful with anything you need.
Dirty. Smells like sub shop all the time from.nextdoor
Employee interaction was 100%. Availability on games 100%. The only problem I had was the child running around the store with no mask on. His mother or Guardian didnt have a mask on either. As this child was throwing games on top of the games I was purchasing, I needed ask for another game due to no masks and no social distancing.
Love it here.Use to take my kids here and get all the new games when they would come out.Very friendly and courteous staff here.
I was looking for a product they did not have it but they did have an alternative
Great staff! Decent selection for a small location! Would recommend if youre in the area! Just wish they offered more of a used selection like some other locations!
Went in looking for a new headset for ps4. The staff were very helpful and insightful in helping me make my decision. Didnt just point me towards the most expensive one either.
Sold me a disgusting dust filled ps4 pro refurbished which kept overheating and shutting down. Employee kept giving me false information pawning everything onto corporate and was irate.
Traded in some old games, got $56 in store credit! Got myself a new controller and another new game. Everyone was nice, the atmosphere was fun.
Line was a little long, but I felt like I got what I was looking for. Also got 5 dollars off with membership.
Lots if game. Staff are friendly
Excellent 👍 customer service and helpful information given.
Good to.buy games not sell them
They had a great selection of items and the staff was nice
Nice store poor customer service from some of the employees.
Compared to other GameStops I think this one is the best the staff here are very friendly and helpful I wont go to any other GameStop
Guys working were super helpful and definitely the best experience Ive had at a GameStop recently
Great games and friendly people. Quick service and clean. Very organized.😊
Love GameStop and this is by far the one I most frequent staff is friendly and helpful if you have questions and I love pre ordering games here because its easy for me to pick up the game I ordered 2 thumbs up here
Worst gamestop experience ever. Ive been going to gamestop forever and this gamestop is the worst. They have defective stuff everywhere. Youve been warned
Can best place to by games for low price an in good condition
The Guy Mat was so unprofessional, I called in to ask about my order I placed online and he kept giving me a hard time .
Pick up every time I call too! Great place. Took my name and called me the second they got in a used game I was looking for.
Love this place!!! Great games and great prices!!!
Dont shop at gamestop they always screw you
The staff is very kind always willing to help and they always have a lot of variety.
I didnt go to game stop I was at Ice cream world
A store full of video games and knowledgeable staff. Great
Great place to get games with many options and good insight.
Store was fine, staff was helpful, but ultimately they sold me a dead 3DS game. When I brought it home it wouldnt work in either of the 3DS that we own. I am now inconvenienced with having to return it to the store. Hopefully they will take care of me and in the future test all the preowned games they intend to sell before they make it into their stock.EDIT: Added one star because Tabatha, the store leader, took care of my refund/exchange in a very professional and expedient manner.
Games galore
Horrible customer service! Managed by scam artists and thieves! Stay away from this store!! Go to the Gamestop down the road near Culver, their service is much better!
Its okay service here. If youre in a rush or have a small child with you I suggest you shop online or leave the babies at home with someone. Too many things for little ones to grab and touch. The service is pretty slow as they are too busy trying to upsell product, get you to buy a protection plan on a game or sign up for powerup card program etc. Or just talking gamer stuff which is fine but if youre in a rush like I mentioned dont expect to be in and out here.
Sick of GameStop....majority of your staff are either ignorant to games and accessories and are just a body in the store or they are biased on systems
The best game store one can shop at
Skip this spot, find another one.
Nice selection of games and systems .
Some please pick up the phone. No-one ever answers that thing. By all means unplug it if you are not going to answer it l.
Customer service is terrible just called and dude answers the phone like its his personal phone not even acknowledging that I called gamestop an tells me that there system is down for the 2nd day in a row wouldnt recommend this store to anyone that wants to go to a gamestop
The employees are very polite and very helpful!
Definitely better than most GameStops here
The employees there were willing to help me as I showed up 10 minutes before closing and then began to have a conversation with me about the game I was buying which was plus in my book.
I was not impressed. I was more pleased with making my purchase from retail store
Well organized store. Prices are similar to any other game stop location
Nice
Great costumer service
Customer service was great
Great place to get physical copies of games.
Horrible company with horrible policies
Always friendly. But there is almost always a long wait
The games on hello its awesome..
Awesome people Great customer service good Games!
Decent selection but mostly overpriced. Plus they dont give much for trade ins
Help was great. They called other stores to see if they had it used and held the game for me.
Too pricey I miss EB games plus you never get what you pay for the game price drops crazy when returned. Plus buying downloaded games is cheaper.
Purchased Rainbow six siege was told it was new . Charged $140 got home and the code had already been used ..... Returned bought game at a different store.....
Wtf they never ever ever ever answer the phone there i caNT stand that the fat guy it sucks
Never had a bad experience but I know that certain things are over priced.
Staff here are super friendly.
Got a great deal after leaving walmart
Nice games for nice prices
Good clean organized gaming store
Great store, great deals, Great Store Manager
Always helpful
Great customer service
The only gamestop Ill go to - the staff is patient and always eager to help !
Great selection of games....great staff
Great service
Sometimes you find something good