A car shopping hunt began and ended with the one place I knew we had to check. Now the 5th Mazda Ive owned, and theres so many reasons for it. For the love of the drive & to have a comfortable low pressure sales experience = always Mazda.Update, as well as a good reminder there are decent companies out there: The car had a minor issue after purchase, but we were not surprised with sneaky fees. They simply corrected the problem for free and got us back on the road.
Went to Rochester Mazda with my girlfriend to get her a new car on June 30th. She ended up buying a CPO Mazda3 from them. The buying experience was honestly pretty great and very laid back.We noticed a small cosmetic issue short after purchase that needed to be addressed. There was some minor miscommunication, but they have since reached out to me and the issue has been resolved. They were very professional and quick and Im very satisfied with the way everything was handled.We are very happy with the vehicle and will definitely be looking to Rochester Mazda for any future purchases.
Our salesperson Irene was well-informed about all the features of the Mazda CX-5, and she did an excellent job of familiarizing us with the vehicle before we took a test drive. As we prepared to do paperwork, there were NO hard-sell tactics, which we, as customers, very much appreciated. In fact, through the years with two other dealerships, we have literally walked out the door, and have not gone back, when a salesperson applied the pressure to buy. That did not happen at Rochester Mazda…in fact, the sales manager and also the regional manager (who just happened to be visiting the dealership when we were there) both greeted us personably and spent considerable time visiting with us. When we picked up the vehicle, Irene pointed out additional features, synced our I-phones with the SUV, and invited us to return if we had any questions or concerns. Overall, we were extremely satisfied with our experience at Rochester Mazda and in particular with salesperson Irene!
I had an amazing experience at Rochester Mazda finding a vehicle for my daughter. Rochester Mazda is the best place and made the car buying experience so easy and efficient. They are a very honest and transparent in explaining the pricing and buying options. The employees were extremely professional and working with Adrian made the process flawless. He was able to find the perfect vehicle for my daughters first car. I fully recommend Rochester Mazda!!!
I needed a used car quickly and live 45 minutes outside of Rochester. I gave Irene my wants and needs list and my price range. She researched choices, sent me links to options, and test drove some before I even saw them to save me time. Together, we narrowed down my choices to two great options. I came into town, test drove both, made my choice and was on my way. Thank you, Irene, for such a thorough, pleasant experience.
Purchased a new vehicle from them 10 years ago. It’s still running but wanted to update. We started with a slightly used CX30, it ended up being too small. They had a new shipment of the 5s coming in and the switch was made! Here’s to 10 years with this vehicle. Mo did an excellent job working with us to get what we needed. Thank you.
Mo was incredibly welcoming and answered all of my questions honestly and with confidence. The whole process was incredibly smooth. I walked in at 4pm with a beater car and drove home in my new car in just a couple of hours. Awesome job!
Johnny Mangos is the best.... thats the review. But in all seriousness, buying a car is a very stressful process and everyone at Rochester Mazda made it a breeze. Best car buying process I have ever been through.We are two hours away from Rochester Mazda and did 90% of the process from afar. We submitted an inquiry through their website and heard back from them within the hour. Johnny was available to us by email, phone, and text. He answered all of our questions, showed us exactly what we wanted, and made the process very stress free. We never felt pressured to purchase the vehicle. He has even followed up to make sure everything is still going good with the vehicle. We never felt rushed either since we were there until closing.If you are in the market for a new vehicle, I would highly recommend checking out Rochester Mazda.
Rochester Mazda was fantastic from start to finish!! My wife and I were looking at several dealerships and Rochester Mazda beat everybody else on price and customer service by leaps and bounds. Our salesman Jack was very knowledgeable and great to work with. I will confidently be referring anyone looking for a vehicle to them.
This was the most pleasant car buying experience Ive ever had. Irene was so personable and knowledgeable. Its great to be confident that I made the right choice. The whole team was great. They were patient and able to answer all my questions. I would highly recommend Rochester Motor Cars .
We had a FANTASTIC experience at Rochester Mazda working with Adrian! The process was smooth, quick and easy! Adrian took really good care of us - answering our questions about the car, the process, and ensuring we were completely satisfied with our purchase. We absolutely love our new Mazda3!
Was looking for a new used vehicle and came across a vehicle they had via cars.com. I submitted the form asking if it was still available and received a response within minutes. Orion asked if there were any questions he could answer and offered to send a video of anything I wanted to see, since I am about 90 minutes away from them. I sent a couple areas and received a video promptly. Orion then asked if there was anything else at this time and to call or text if there was anything else. I decided to visit and test drive. There was zero pressure... He gave me a great suggestion for a route to test drive. After getting back to the dealership he asked how it went and if I had any questions. After deciding to purchase it, I met with the finance guy (Schyler, I believe) who offered to beat the financing I already had in place. They were able to beat it! I had to come back 10 days later to pick it up (due to not having another driver with me to get two vehicles homes) and so they kept it in the back.I received a service text the following day and they were addressing and issue that I had discovered while driving. Orion then also called to let me know if was fixed even though I had a couple texts and email letting me know what was done. (Needless to say, very impressed with the service follow up).When I showed up to pickup the vehicle, I was wanting to stop in before they opened due to my schedule. Orion was more then glad to have it ready. He made sure it was fueled and warmed up for me. He also crawled under the dash to get a code for access (he already did those once, and I sadly misplaced it after the initial visit.) He asked if there was anything I wanted to have demoed or explained before I left the dealership.Bottom line - I was VERY impressed with the dealership, service, and both contacts I had with them. Orion was awesome! I will definitely check with them the next time were in the market for a vehicle.FYI - their website commented about practicing the FISH method and I would say they have it down! Thanks for a great experience!
Carter was absolutely incredible. Very personable and knew our names after the first time we told him. Very knowledgeable and efficient at getting things done. Was well worth the 1 1/2 hour drive to pick up the car from Carter and Rochester Mazda. Would definitely purchase from there again.
Everyone was so friendly and helpful! I had the opportunity to work with Irene and she was great! Very personable and made sure all my questions were answered so I could make the best decision for me. I was also on a time crunch and they made everything thing work out for my schedule! Beyond accommodating. Thank you Irene and Rochester Mazda! 😊
Great place to buy a new car! Mo and Adrian were very friendly, courteous, and professional. They were always available for questions, and went out of their way to make sure I was happy with everything! This is my third time buying a new vehicle at Rochester Mazda. The Mazda CX-5 Grand is awesome!
We just bought a certified CX-5 and CX-9 from here. Easily the best car buying experience we have ever had. Mo was fantastic to work with! Everyone we interacted with was friendly, easy going and a total pro. Highly recommend!
Mo was awesome, great service, very helpful.
I had a great experience working with Mo. I never felt pressured or rushed during the whole process and he was very knowledgeable as well. It was great getting to know him too. Definitely the most pleasant car buying experience Ive ever had.
I worked with Johnny Mango at Rochester to purchase my car, and could not recommend my experience high enough. Johnny immediately put me at ease while walking me through the process of looking at and buying my dream car. He is kind, helpful, and knowledgeable. He provided personal and intentional care to ensure I found what I was looking for, and he followed up with me after the purchase to make sure I didn’t have any questions. Thank you, Johnny, for helping find my perfect car!
Adrian was excellent to work with! He was extremely knowledgeable and helpful. He provided us with an easy and friendly experience leasing a new Mazda CX-5. We highly recommend working with Adrian!
By far the best car buying experience. Carter Fritz was very personable and let me comfortably shop at my pace. Hands down, would recommend buying from them again in the future.
Irene was great during the car purchase process. She made sure our needs were met and went out of her way to schedule the process to meet our needs. Thanks Irene and the rest of the staff at Rochester Mazda.
After searching many dealerships for the right vehicle, Rochester Mazda provided the best service hands down. Our salesman, Mohamed, was exceptional. He looked for a car that met and exceeded our expectations. His communication has been phonomanal before and after the sale.
We love our new vehicle! It was awesome working with ‘Mo’ at Rochester Mazda. We couldn’t be happier with our purchase! Thanks Mo!
Had one of the greatest car buying experiences ever with Carter and Finance Wizard Nyle. The Team here at Rochester Mazda was extraordinary. I love the car I bought and will look forward to doing more business with them in the future! LA
I had a very pleasant and successful car-buying experience at Rochester Mazda. Orion (sales) was very knowledgable about Mazdas offerings, and was able to provide both facts and insight that answered all my questions. Once I had made my purchase decision, the rest of the process went quickly and smoothly, with everyone professional and helpful.
One of the best car buying experiences I could ever ask for! I traveled from Wisconsin to get my Mazda CX-5 Carbon Edition Turbo. Johnny Mangos was extremely helpful and informative. He made himself available and making a deal from afar was seamless. Would highly recommend anyone looking for a vehicle to go see Johnny and the Rochester Mazda team.
Very nice experience. No over selling! I will buy from them.
My entire experience was handled professionally and efficiently. I immediately felt welcomed when entering the dealership and my car salesman (Carter!!) was amazing to work worth through the entire process. He was transparent and honest with me and went way above and beyond my expectations to meet my needs. Even all of his coworkers were friendly and helpful. If you’re looking for a Mazda (as you should!) I would recommend this dealership to everyone; this is especially true if car dealerships make you nervous. You don’t have to worry about slimy sales people here.
Carter was great to work with! The whole experience was easy and we never once felt pressured about any of our choices/decisions. If you are looking for a new car give them a visit! You wont be disappointed.
Worked with Mo with getting a new vehicle. He’s knowledgeable and very personable. He makes sure that he’s doing everything he can to make us comfortable. Overall a great experience.
I was pleasantly surprised to see Orion when we first walked onto the lot—he had helped us in another search 20 months prior.This time was more fun because we knew we were ready to upgrade to the CX-5. Orion is very knowledgeable and responsive, but not pushy. Everyone we worked with was professional and courteous. I am so glad to be back home with Mazda!
I had been keeping an eye out for a vehicle for a while. Seeing a post online, I reached out for more information to this dealership. I received a call the next morning from Josie. Based on that call, and the confidence instilled, I decided to make the trip in from out of town and it was an amazing experience. Working with Josie, Carter, and Adrian, they all were very patient and understanding, set expectations well, and were very accommodating throughout the process and even following up. Highly recommend them and their level of professionalism and overall team mentality.
Irene was amazing, she even came in on her day off to make sure I got the car I wanted!
Irene was an excellent person to work with and easy to communicate with. She was also very attentive to any needs or questions that I had! Definitely recommend Irene if you are looking for a car ! (:
I had such a smooth and positive experience purchasing my first car with Johnny at Rochester Mazda. He approached us in the lot and answered any questions we had. He was knowledgeable about the vehicles and made recommendations more specific to what I was looking for. Additionally, he was flexible to work with and checked in after my purchase to make sure I was still loving my new car. I would recommend Johnny to anyone looking to buy a car in the Rochester area. Thank you!
I was worried about everything to buy a used car. But dealer in here( Mazda, rochester,mn)Mohamed was very kind. He makes me feel easy.Finally I got a good car. It was a nice experience.
Willing to work with me through an unique complex issue. Cater was patient and helpful when explaining all the new things with the car and such.
I’m so in love with my Mazda6! Thanks to Irene who was able to make me feel welcomed and comfortable from the beginning, and the whole process of getting my first car. She stayed in contact of me and answered everything I asked, almost right away. Everyone who was in the process of getting my car, were amazing. Thank you Mazda!
I had a great experience purchasing my first new car from Rochester Mazda. Johnny, the salesman working with me, was fantastic and went above and beyond throughout the entire process. I would highly recommend purchasing from here. Thank you!
This was my first time buying a car and I was treated VERY good here. Buying a car is a difficult decision and it can be stressful. Rochester Mazda did not make the car buying process stressful, they made it FUN. I was not pressured into anything and the car was already priced very fairly, so there was no need to negotiate the price. I was between buying a Honda and a Mazda. I was very impressed how the salesman did not talk badly about the Honda, but instead, highlighted the differences between the cars that were important. That speaks volumes that the sales consultants at this dealership want to find you the perfect car that you will enjoy and not pressuring you to buy a car because they need to meet their quota or earn commission. (They do not operate on commission at this dealership). The Manager, Finance Manager, and Sales Consultant were all very laid back, friendly, and professional. I walked out of Rochester Mazda with a beautiful car, an extended warranty, and completely satisfied. If you have the chance to work with Orion, you will be in good hands! Good job Rochester Mazda!
Had a great experience with Carter, he was very helpful and made it a stress free experience. I recommend working with the team at Mazda!
NEVER buy a vehicle from this dealership. They are SHADY and would screw their own grandmother over. Poor business ethics and practices go on here. Choose another Mazda dealership!!!
We have purchased several vehicles from Rochester Mazda / Ford / Toyota and have had an incredible experience with them every time!! We just purchased a 2021 CX-5 from Carter and he was AWESOME!! Very knowledgeable, personable and very helpful!! Nyle was great to work with as well...he got us exactly what we asked for. We will definitely be back for our next vehicle!! THANK YOU!!
Definitely go see Johnny Mangouras when you need your next vehicle. He went above and beyond to answer all of my questions. From trade in to new purchase, it was a perfect experience. I couldnt be happier. Well done.
This dealership team was so helpful! I was coming from out of town to purchase my dream car they had and they not only kept me up to date on it’s availability, but went out of their way to rely the process of what’s going as far as finances and paperwork goes. They made sure I was out of there with the car in less than 30 minutes (a lot of communication was done days beforehand). If you go here make sure to talk to Josie and Adrian. They get you in the best car!
When to Mazda dealership in Rochester Mn. Jack was the salesman who did a great job. The experience there was great. I highly recommend going there to get a car
This was a great experience for a big car dealership! Johnny was great to work with, he was patient and kind. Johnny went above and beyond to make my experience with Mazda great! He checked up on me to make sure that things were still going well even after I got my car! I would recommend who is looking for a new car or used to go to Mazda and ask for Johnny! Thank you Johnny!!
Absolutely amazing service. Everyone was extremely friendly and welcoming. I would definitely be back for another vehicle if ever needed and would recommend friends to come here as well.
Rochester Mazda is an exceptional dealership that provides amazing service. After working with Adrian, my wife and I were able to get our dream car for our growing family! Adrian was so helpful throughout the entire process and walked by our side and was there to answer all our questions. As first time car buyers, it was so refreshing to have someone like Adrian be so attentive, empathetic and professional for us. We felt zero pressure while working with him and knew that we could trust him while making this decision.Mazda is for sure doing it right with providing this type of service, and we are so thankful to have worked with Adrian.
Everyone there is so nice and super helpful! Absolutely loved the experience of buying my first car with them! 10/10 would recommend to anyone!
My wife and I went down to test drive and possibly buy a car for my sister in law. My wife ended up spotting a dream car she’s wanted for a while, so we asked to see it. Adrian was knowledgeable and helpful. He was patient and even spoke Spanish with our kids who are in immersion schools. He made the whole thing fantastic. We live in the easy metro near WI, and will drive over an hour again to purchase a vehicle for him. He was fantastic
Carter and MO were amazing! They took great care of me! Got me the perfect car!
Carter was amazing to work with and answered all my questions throughout the process. The finance and sales manager were exceptionally to work with as well. I would recommended anyone to Rochester Mazda for a car. Again thanks to everyone involved for a fast and easy car buying process. I enjoy my 2021 Mazda CX-9 carbon edition.
I worked with Carter Fritz at Rochester Mazda and he was awesome to work with. Really cares about what the customer needs and wants.
We had a great experience at Rochester Mazda. I had done a lot of research online for various mid SUV’s. Josie reached out first in a welcoming way that was not pushy at all. Once I gave her the models we were interested in, she set up an appointment for us to meet with Johnny. Johnny was great and listened to what we had to say. We had not bought a car for years and he patiently explained everything about the cars. Dan in financing was good to work with as well. When he found out we had planned to look at Subaru and Toyota he sincerely wanted to know what they could do to have us not look any further. They gave us time to consider without being pushy. I had connected with other dealerships in the area as well, and felt most comfortable starting at Mazda. The winning Mazda team plus a great vehicle had us not shopping anywhere else. We are so happy with our new car!
Orion was very nice and helped me find a great car that fit my budget! They also helped find a better loan at a lower interest rate than what our bank originally approved us for!
Rochester Mazda made my first ever car purchase a breeze. They were very friendly, helpful and the car was exactly what I was looking for!Thanks!
Rochester Mazda does it again. Adrian Hurtado is such an asset to this dealership. We purchased an Mazda CX9 from him last year and the experience was flawless. Hes not pushy, hes honest and he genuinely cares about his customers. This time we brought my sister down to purchase a car for her. He was fantastic!!! The car is a used car and we noticed the headlights were not working. Adrian made it right and the car runs fantastic. We also ended up seeing another used Jeep on the lot and expressed interest. Adrian was patient, knowledgeable and kind. We will be sending more people his way and we plan to use him in our future purchases. We reside in the twin cities and its worth the 1 hour drive for this kind of customer service. Thank you Adrian.
After researching for a new vehicle, my husband & I were looking for a car which has a high rating for safety as well as comfort & styling. The Mazda C5, Signature trim offers everything we were searching for as well as many great interior features. We’ve only had our new 2021 Mazda for a couple of days, but are enjoying everything it has to offer.
Very professional, personal, efficient, and accommodating, Carter was quickly able to understand my vehicle wants, needs, and concerns. I found his openness, honesty, and sense of humor to be most refreshing from start to finish. I am so pleased to have one of Mazda’s reliable & beautiful vehicles in my garage - ready to take on life!
Loved our experience! We were out “just looking” and had stopped at several dealerships throughout the day. We unexpectedly found exactly what we were looking for at Rochester Mazda. John was one of the best salesmen I have ever worked with. There was no pressure and he was so personable! Thanks for all your help! We will be back in the future!
We had very recently purchased a used Mazda CX-9 I. Colorado where we live and came into Rochester for a family event for the weekend when we experienced some issues with the key fab connecting to the car and half of our cars options didn’t work! We drove straight to Rochester Mazda and even with us not having an appt they got us right in and dove into finding the problem! Mike the service Forman is an incredibly nice and informative guy and I would recommend his service dept to anybody and they didn’t charge me an arm and leg! Thank Mike and thanks Rochester Mazda!
I worked with a Mr. Johnny Mangouras, he was able to work with me almost exclusively via text and email as I was 2 hours away. As soon as I arrived at the dealership all the paperwork was in order and I was out the door in 20 min. Excellent customer service, very pleasant to work with, would love to work with again!
We recently purchased a used CX-5 and we are happy with our vehicle. Jack was our salesman. He answered our questions promptly and made the process smooth. We would recommend him.
I worked with Irene Elemos to purchase a new car. She was extraordinarily helpful, courteous and easy to work with. I would recommend her to a friend interested in purchasing a car.
My experience at Rochester Mazda was a 180 compared to my experience the night before at Luther Park Place. I worked with salesman Johnny M who took the time to understand what I was looking for in a vehicle, even though I already had one in mind. Him and Skylar were very understanding of my questions and concerns and understood I needed time to think about my options overnight. They were extremely informative of their vehicles and purchasing processes. I’m happy I came back the next day and purchased a CX-5 from them. The vehicle is very clean and I feel confident I’m in Mazda’s hands. Highly recommend!
SO awesome. We worked with Adrian to trade our old vehicle on the new Mazda CX9 Carbon. Adrian was patient, helpful, kind and really took the time to make sure we liked it and it was the right choice for us. Unlike other dealerships, he wasnt pushy or rude. The dealership itself was so clean and updated. Lots of space to social distance, the bathrooms were clean to. Such a Fantastic experience. We will be back for sure.
Wow! I have never received such a high level of customer service nor commitment to quality as I did at Rochester Mazda. Adrian Hurtado went above and beyond to make me feel like a valued customer and I am happy to have made the hour long drive. Some of my friends and family are so impressed they too are thinking Mazda as their next choice. I really cannot say enough good things. Irene Elemos had a ready answer to my questions about the CPO program and the previous history of my 2018 Mazda 3 Touring in Jet Black Mica - her excellent attention to detail and taking the time to follow up with me really helped to seal the deal. It is nearing the second month of ownership and Im still really loving my purchase. If youre looking for a new Mazda or just want to check out their fully stocked inventory dont hesitate to stop by!
With any dealership its worth calling around and checking vehicle prices. One dealership will quote one price and another dealership will quote something different. Take your time when youre spending this kind of money and get quotes from several places to find the best deal for you. Some salesmen are definitely better than others so pick somebody that youre comfortable with and isnt pushing you into a purchase.
As a prior owner of a Mazda, I have always been impressed by Rochester’s Mazda dealership and it’s employees. Upon my most recent purchase of a 2017 CX-5 GT they did it again. Their sales rep. Johnny M is very charismatic and did a fantastic job tailoring my experience and guiding me along the way. His high-level of consideration helped fine-tune any concerns I may have had. Johnny had my best interests in mind which was very reassuring. I could not have made a better purchase. Kudos to the other staff for the value I asked on my trade-in, the ease of financing, and solving my other questions. Again, very impressed with the staff at this location and it shows that they care and value their customers. Thanks again, Johnny and the Rochester Mazda crew!
Nice place very friendly good service
Johnny was great! Down to earth and no pressure to purchase. Only down side was the finance rep trying to sell an extended warranty. I will finance elsewhere next time!
Carter and Team were welcoming but not overwhelming. Shopping for a car is not any fun in my opinion. So many choices and so many great cars. Carter met us in the parking lot - no pressure - just welcoming. The entire experience was quick and easy. Any problems were professionally taken care of without hesitation. I would recommend family and friends to shop at Rochester Mazda. Love my new CX-30! Thank you for a great buying experience!
The team at Rochester Mazda is beyond awesome! The guys at Mazda made an often stressful task, easy and relaxing. Buck, Payton & Darrian were all awesome and worked as a well oiled machine to make sure my wife and I had an excellent, smooth experience. Even Kevin in service pushed the car through detail so we could pick it up first thing next day! They all knocked it out of the park! Regardless of what vehicle you are looking for, check out Rochester Mazda. Their employees will show you how a dealer is supposed to be! Thank you Rochester Mazda!
Awesome experience start to finish - found a car I wanted by shopping online so I expressed interest through their website. Josie reached out and was communicative and responsive by text, never pushed me into a test drive. Met the salesman, Johnny, at the dealership who had the car running and ready to go for us. He was engaging, helpful, attentive and hospitable through the buying process - easy guy to get ahold of and a fun guy to talk to.He was diligent in showing me all the safety and entertainment features of the car but never pushed me into anything - I think he knows the cars sell themselves - but he had a quick answer for every question I had, clearly has great knowledge on the product, and not once did I get any slimy salesman vibes from him or the finance guy I worked with. Very clear and straightforward expectations set with respect to finance and warranty information.I guess my expectations, having never bought from a dealer, were that I would be confronted with pushy salesman, inflexible finance officers and Id ultimately either leave with a bad vibe or spend all day hammering out details at the dealership. Everything, from the cleanliness of the showroom to the out-in-the-open space where we conducted most of the business, was friendly, comfortable, fast and efficient.You can talk to Johnny like an old buddy and I honestly dont think he cares how big his checks are - he wants to see you leave in a fun car. Dude was top notch. He treated the process of buying and selling cars in a comfortable and casual way, almost like this was more of a hobby than a job, right up until I had questions and at that point he was nothing but knowledgeable and professional and hed double check with you to make sure you were satisfied with his answers and didnt have any other lingering doubts.Im pretty much allergic to gross salespeople and all of the yes please tactics that can sometimes creep into these environments, and the buying experience here was so good that it moved me to do this review. Go see Johnny and buy a fun Mazda.
They have a great team ar Rochester Mazda. Mr. Fritz helped me buy my dream car and they stood by it when I had an issue with it. They took care of the problem free of charge and got me back on the road. I would definitely keep them in mind when you are looking for a vehicle.
Had a great experience with Rochester Mazda. Jack was a very knowledgeable salesman and I didnt feel any pressure to buy. Process was quick and easy and I really felt like they cared about getting the customer what they want.
Johnny helped us in enjoying our time at Mazda while starting our leasing process he made everything fun and easy!!
Irene was great to work. Found me the truck I was looking for and at a fair price. I told her what I wanted and she did the rest. It was great.
We didnt really know much about the Mazda line of vehicles but were in the market for a new preowned car. We saw that they had a CX-3 with very few miles in our price range. We drove the the CX-3, it was just too small for what we needed. We worked with Jack B, he asked us what we were looking for and what our price range was. He showed us a few CX-5s that were in our range and just slightly above. Truthfully we just didnt think the crossover vehicles would have the room that they do and the CX-5 looks sportier than most other crossovers. We settled on a sweet CX-5 that we really-really like. The AWD will be ccx especially handy for us on our steep driveway this winter. Rochester Mazda and Jack really made the purchase seemless and easy. I would recommend giving Jack at Rochester Mazda a call to see what he can do for you on your car search.
My wife and I had been searching the Rochester area for a used vehicle for the past several weeks. Rochester Mazda ended up having the vehicle we wanted, and we were able to test-drive and decided the buy the vehicle that day. Jack was extremely helpful throughout our search and on the day we ended up buying our vehicle. After visiting several dealers in the Rochester area and in the Twin Cities, Rochester Mazda clearly had the highest level of service. We were happy with our experience and are very happy with our car.
Great experience with Johnny Mango and this dealership. As an out of state buyer, you are always a bit skeptical but Johnny went above and beyond on so many things during our engagement. He was proactive, if he said he was going to follow up he did. I would highly recommend anyone looking for a vehicle to ask for Johnny.
This is the 4th car I have leased here. I keep coming back because the staff is so great and there are always deals for returning customers. Price is always whats on the sticker so no haggling. They are friendly, honest, and go out of their way to make sure you are happy with the deal!!! Johnny is my go-to car guy now.. Highly recommended!!!
Carter was great to work with. He answered all my questions and concerns to be sure I was getting the vehicle I wanted.
My husband and I had been thinking of purchasing a new vehicle for quite sometime. I often would avoid looking at cars on the lot during dealership hours to avoid interacting with anyone from the sales team of any dealership. I happened to swing by Mazda near closing time and I saw a man walking out to me; I almost snuck away from the encounter but I wasnt quick enough.... and I am SO thankful for that!Johnny Mango was beyond helpful and informative from the very moment I met him with zero pressure! Working with Johnny felt like working with a friend or family member and could not have been a better experience. Thank you, Johnny and Rochester Mazda!
I worked with Carter when I went in with my fiancé. He was so kind and patient with us. We told him about our experience at another dealer which was not pleasant and he promised that we would not experience that at Rochester Mazda! He was exactly right! I definitely recommend going to this place if you want to work with kind and caring individuals who want you to find the perfect car for you.
Johnny Mango was fantastic to work with! He made us feel like family, and helped us find the perfect car. We definitely recommend him!
Such a wonderful place to buy a car !! The employees at Rochester Mazda, are so friendly and honest, I felt as though I knew them for years, and I just met them! Highly recommend Rochester Mazda !!
AMAZING!!!! I cannot express how happy we are from start to finish!! If Josie hadnt called us back and followed up the day before, we would still be out blindly looking for a reliable car. The gentleman greeting me at the door was great, Johny was very helpful, super down to earth and very professional. There was no trying to sell me something I didnt want or need but helping us get a great deal on a great car. THESE FOLKS ARE THE BEST!!!!! THANK YOU SO MUCH!!!!!
I had a great experience working with Rochester Mazda. Carter was very helpful!
I recently purchased my first car here on a Saturday. The entire process took around 3 hours. Johnny was a straight shooter and very helpful in answering any questions I had about the car and the process. Ive been driving the car for a few days now and its running perfectly. I couldnt be happier with the selection I made. I was surprised how quickly I was able to get financed and leave with my new car. I highly recommend this dealership if you want excellent customer service, transparency, and to get what you pay for.
Johnny Mango is a superstar. He truly delivered an experience like no other when buying a car. He spent a great deal of time showing me the features of the car I was considering, and was very knowledgeable about the features of the competition. He was able to highlight all the features that were key in me making a decision. Additionally, he was energetic and personable. I wish all car dealers where like Johnny.
Johny is the best, my fiancé and I came in looking to see if we might be able to get a new car and he and Nyle worked night and day to make it happen for us. We really appreciate the work you guys do at Rochester Mazda. Johny kept in contact with us and never let us think that they forgot about us. For the first time going to a dealership on my own Johny made the experience so much easier and fun.
I had a great car buying experience at Rochester Mazda. From the friendly emails describing the protocols in place for test-driving and in-person meeting, to the actual meeting and buying. Johnny Mango was sincere and helpful. He listened to my requests and very efficiently and effectively met every one. He continues to follow up to answer questions. I would definitely recommend Rochester Mazda and Johnny Mango to others.
Johnny was the best salesperson to help us get our new vehicle. Very helpful, professional and knowledgeable. He made the car buying experience pressure-free and easy.
My husband and I went to Rochester Mazda to look at a CX-5 for me. Carter Fritz was very helpful from the start. He asked me to give him a list of the functions I wanted in that model. I told him I wanted a heated steering wheel and seats and one that is fun to drive. He picked out a sexy pearl white one. We took it for a test drive and I fell in love with it. Carter was very helpful and excited to show us everything about the brand new 2021 model! The paperwork went really smooth and we drove it home that night, which was past closing time. Carter called me a couple days later to see how I like driving my new CX-5 and answered the questions I had for him. I would refer my friends to Carter Fritz.
I just bought a CX-5 Grand Touring and couldn’t be happier with my purchase. Orion was INCREDIBLY knowledgeable and answered my 50 questions with ease. He made my buying experience very comfortable, never being pushy or intimidating. His interests were really MY interests and I knew I was in great hands! I highly recommend Orion and Mazda for your next car purchase, you will not be disappointed!