user
R & J Autobody & Collision Repair Inc.
500 Gonic Rd, Rochester, NH 03839, United States
Appearance
R & J Autobody & Collision Repair Inc.
Comments
Mi
Review №1

Genuine concern for my car. Clean respectful establishment. Great work too. My car looks brand new again.

Ja
Review №2

I dont wish a vehicle accident on anyone, but if you do need bodywork I cant recommend R&J enough.My 2019 Forester was in a minor accident but required repair to the entire drivers side of the vehicle.R&J were amazing throughout this entire process. Hopefully Ill never need their services again, but theyve earned my business if needed.

Sh
Review №3

They did a wonderful job very very very wonderful everything was done on time 😊😊😊 I definitely would spread the word to go there

Ro
Review №4

They did an excellent repair on my vehicle after it was hit and damaged. They were very professional and helpful. I would use them again if need be

Rh
Review №5

Jim at R & J Auto Body is honest and upfront, that is what I like most about his business. The work they do is top notch. My vehicle was repaired and returned to me and the exact day as promised. Great quality work and competitive prices, I recommend his business 100%.

De
Review №6

I hit a deer in July and had some damage done to my vehicle. I didnt know where to call and inquired here.I had a great experience. All of the people on the phone and in person were very kind, understanding and knowledgeable.Below are some before and after pictures. They did an awesome repair job and color match of the paint.I would definitely recommend and going to use them again in the future if I ever need work done.

Ju
Review №7

Top quality work. Our insurance company says R&J is on their preferred body shop list.

Am
Review №8

I havent personally had to take a vehicle here...yet. When I do need auto body work, though, this is where I will take my vehicle. My SO has brought several vehicles here and the end result of their work is super. You would never know anything had been wrong.

Je
Review №9

Can always rely on R&J doing great body work on my car.

Ad
Review №10

Jim and Kathy are AMAZING people and I can see why theyve been in business over 22 years! They treat customers with respect and always look for ways to make things right. Long story short, they fixed my wifes vehicle after a minor accident when she was hit in a parking lot by an uninsured driver. Being a brand new car, there were some finicky sensor issues that took many trips back and forth to figure out. Throughout the whole process, they were informative, kept us posted on what was going on and what they were going to try next, and finally they solved the mystery. After hours of labor (which we were not charged for by the way, so not like this was a gimmick that other places would use to keep charging the customer for time) the problem is solved, my wife has her car back to new condition, and R & J Autobody now has customers for life. If anyone needs ANYTHING done, you need to give them a try. I know you wont be disappointed. As an employee of AAA, Im proud that we have approved auto repair facilities like R & J to send our members to. Thank you all for everything!-Adam & Jilleyn

An
Review №11

Work was done on time and budget. I found a defect in what they painted, which they never saw?? They said twice theyll repair, which was an easy fix, and stiffed me both times and never showed up.If something isnt right....good luck.

Gi
Review №12

Amazing place. They were awesome. Fit my car back fast with all the work done. Very understanding when I called. Made me feel comfortable and confident when I called to check.

Kr
Review №13

I recently sent my 17 year old daughter into RJ AutoBody to have her SUV looked at after a minor accident.Jim and his wife were very nice and professional explaining everything to her. They had her back on the road very quickly.Jim is very knowledgeable and I definitely wouldn’t hesitate to bring any of our vehicles there in the future ( If needed)

To
Review №14

I couldnt ask for a better place to have my car serviced. They are very reliable and honest. Thankyou for your great service.

Ma
Review №15

Great service!! Would recommend!!!

mi
Review №16

The car is not ready yet. So no opinion so far.

Ra
Review №17

R & J replaced my rear bumper in July 2019. When I picked up the car, I wasnt happy with the paint match and told them about it. They said the paint supplier currently didnt have a rep, and they wanted their input before making an adjustment. He said that he would put a note in the file and notify me when a rep was in place.I waited a couple months, and after no response I finally called them. He said there still was no rep in place, but assured me that he had my contact info on his computer screen and would call me as soon as a rep was in place. It has now been over four months and I havent heard a word from them.As far as Im concerned, they were just trying to blow me off. Their customer service after the sale leaves a lot to be desired. And are they incapable of making a paint color adjustment without the help of the paint rep?

Vi
Review №18

I brought my 97 wrangler in for some minor body work and paint, and I could not be happier with the end result. My jeep looks brand new and I am very pleased with the quality and speed of the work that was done. The owners and staff are very friendly and very professional. I would highly recommend them to anyone who needs work done on their cars.

Ma
Review №19

Fast and amazing service. They make you feel as thought you and your vehicle are a top priority. I have been bringing my jeep there for over 10 years. I definitely recommend them for both mechanic and autobody services. You wont be disappointed.

Ge
Review №20

Did not complete work. Sound dampening materials werent transferred from damaged parts. Rubber weather shielding was cut off car for no reason, was not replaced.I went back several times, they never installed missing parts I asked for. There was damage to the car from technician, did not get repaired. I was told technician was fired for multiple problems. Technician being fired didnt fix my car.I suggest using other shops in the area that have much better rating. This is a family friend, I read reviews but I thought Id be different.R&J auto body,where incompletion is our first priority!Good luck

Zo
Review №21

Always quick repairs. If anything has ever gone wrong with any repair work i had done here they take care of it right away and dont try and screw you over. Best mechanic Ive ever gone to.

He
Review №22

Love this place! Really friendly and helpful folks. Tons of knowledge too. Wacky Wednesday is a blast

to
Review №23

Best autobody shop in nh. Hands down.

Pa
Review №24

Wasted an hour of my time with them! Scheduled a 10am repair estimate and arrived at 10am after a 30 minute drive. I was told they were short staffed and I need to wait in line. Would not even give me a wait time. I set up an appointment! If this is how we start Id hate to see how we end. Took my business elsewhere.

Ja
Review №25

DO NOT EVER GO HERE!! They give you an estimate so low to get you in then jack the price up after you cant say no!!! My dad came here instead of his normal body shop because it was close and they told him the estimate and that it would take two days then when he got in touch to pick up his car they told him it would be $2000 MORE AND IT WOULDNT BE READY FOR ANOTHER 5 DAYS!!!!!!!!!!!!!!! They already had the car apart and told him there was nothing they could do and never told him that the estimate went up $2000!!!!!!!!!! So crazy never ever ever ever ever ever go here!!!!!! Very dishonest!!

St
Review №26

Metropolitan Insurance pressured me to use R & J Auto Body after my Fiat 500 was hit from behind by a pickup truck and pushed into the car in front of me.There was damage to the rear bumper, exhaust system, lift gate, front bumper, right front fender, and right side door.After I got the car back, there was a lot wrong. The rubber seals on both sides of the right front window were incorrectly and crudely installed, the front half of the right door handle fell off, the lift gate was missing 4 of the plastic plugs that hold the interior trim in place, and the lift gate had a very annoying loud rattle when I hit even a small bump.To R&Js credit, the paint, fit of the body parts, color and finish is superb.I  brought the car back to them so that they could repair the problems, but they only fixed a couple of them. They replaced the outer rubber seal on the right side window, they put the plugs into the lift gate trim, and they replaced the right side door handle. It took 2 trips backI still have the annoying loud rattle in the lift gate, and the inside rubber seal on the right side window is still incorrectly and crudely installed.I will try again to get these issues repaired. I will update this review afterwards.Update: I visited R&j once again, they took my concerns seriously and pulled my car into the garage immediately. 3 people took my car apart, figured out what was wrong, and repaired everything. I updated to 4 stars because I have done business with them before and they did good work. They really dont deserve 1 star. Overall, now that the problems have been corrected, I am very happy with their work.

Ja
Review №27

I dont know what some of these people who are giving bad reviews are talking about. Ive only ever had good experiences and quality work out of this place.

Ka
Review №28

They fixed our car and made everything bright and shiny new again. Very considerate and throurough.

Do
Review №29

I had a very pleasant experience with this SHOP. Cordial and accommodating.

Jo
Review №30

Awesome business and there painters are amazing

dy
Review №31

Toke these guys a month and a half to fix my truck after an accident. They ordered the wrong parts and gave me the truck in worse condition then before the crash. When I brought it back to be fixed the right way they t ok it and said it was fixed and its not. Now im stuck paying other shops to fix my truck the right way. TERRIBLE SHOP

Bo
Review №32

Family-owned and good to the veterans

Al
Review №33

Best place to bring your vehicles, for any reason.

Ta
Review №34

Never had a bad experience with the work or customer service

Sa
Review №35

Great people & great service. ♡

Br
Review №36

Would have anybody else work on my car

Ro
Review №37

Very friendly and helpful

Ja
Review №38

I needed new brakes, rotarys,and catalytic converters and waited three weeks for my Audi A4 to be 100% and after about a day my car starts spewing white smoke and has a cracked head and is burning oil what did they do idk

Da
Review №39

This is the ONLY place I trust with my car when it needs repairs especially after an accident.

Ja
Review №40

Great place

Ga
Review №41

Overpriced.

Information
8 Photos
41 Comments
4.1 Rating
  • Address:500 Gonic Rd, Rochester, NH 03839, United States
  • Site:http://r-jautobody.net/contact.html
  • Phone:+1 603-335-3433
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations