We picked up our Ranger 1000 premium last week and couldnt be more pleased. It only took just over 3 weeks to get, the roof and windshield installed are perfect fit also. Sales staff were all very helpful. Highly recommend.

Just want to send a big thank you to Kyle in sales in Red Wing. I was looking for a new sxs, and was sent there from another Odes dealer in River Falls. The sxs I test drove there is not trail legal, so salesman sent me to Kyle. Boy am I glad. He was knowledgeable, kind, and took the time on a 100 degree day to let me test drive some models. Bingo! The new Honda 1000 Pioneer was my dream come true! I added a few bells and whistles in the Service dept, had them all sent to me and now I have Splat my new toy. Thank you to everyone at River Valley Power and Sport. I highly recommend them for sales and service! Thank you!!

My wife and I bought a brand new 2018 South Bay 523 RS pontoon boat from River Valley Marine (Rochester) in February 2020. We took delivery on April 8th, 2020. The boat was initially missing a table, which was sent to us. After we put the pontoon in the water, we went to cover it with the cover that it came with and noticed that there were many snaps ( 10 ) missing and the cover was torn. We contacted the dealer and got the run around from many people that work there. I finally talked with the director of operations, Mike Wooden. He listened to my story and said to send pictures via text and he would see what he could do. Its been many weeks and no word from him. The cover should be under warranty. They wanted me to send in the cover and they would repair it. If you buy a new boat, you should get a new cover and shouldnt have to repair it. The manufacturer warranty on the cover is 5 years from date of purchase. I contacted the manufacturer of the boat (South Bay ) and talked with a Theresa, who said they have already warrantied the cover twice for River Valley Marine. Once in February 2018 and once in March of 2018. Theresa from South Bay told me that the dealer (River Valley ) would have to warranty the cover. Still waiting patiently for my brand new cover.Update (7/26/20) I have since then received a brand new boat cover from River Valley Power & Sport. My review has changed from 1 star to 3 stars.

Great place and service. They even delivered my motorcycle 70 miles!

Just brought my ATV in for service and was very pleased with the environment. Brendan was very helpful and accommodating. Will definitely be going back.

Drove down from Duluth MN, to get the UTV I wanted. I was not disappointed the service was great. paperwork was already when I got there just signed it they handed me the keys help me load my Can-Am on my trailer tied it down, took a quick picture, fist bump, and all we went. It was a fantastic day with those guys. Ask for Aaron tell him Butch sent you!

Great people and very helpful. Highly recommend doing business with them.

Very nice dealership,great service,Id buy another ATV/UTV from them.Thanks Bruce for All your help.

Bruce and andy were great to work with. Very helpful.

I purchased a Used jet boat, sight unseen and was a little nervous in doing this. Upon arrival at the Rochester location, Mike took me through everything on the boat and just to make sure i was satisfied, he had the shop to a full service on the engines! I live 5hrs away, but was worth every minute of the drive when I get to deal with a staff like this. I never expected such a good experience after the sale.I 100% recommend these guys and will hope to do business with them again soon! Thanks for everything Mike!

Mike Keith is a great sales associate! Easy to work with and very knowledgeable. He treated us fair on our trade in. Looking forward to enjoying our knew Bennington!

Good place to purchase from. We bought a 2021 195s. David was our salesman and he was patient and very thorough. Brad and David together made the purchase a quick and painless process. Definitely will purchase from again if needed.

Wife and I were looking to buy our first boat, she saw 2 that she wanted to compare (one used and one new). She called the dealership and made sure the new one was going to be there. We were assured it was, so she left work early and I met her there. Once we got there we waited for about 15-20 mins before anyone would help us. Once someone was not so busy talking to their co workers they came and offered assistance. We asked for the salesman we were talking to and found out this was him. We asked to see the two boats, the used one would not work for our family like they said it would have. The new one wasnt even there! I asked him why, and he said it was a mistake. I can accept that; however, he immediately started on showing us boats we didnt want. I reminded him of this, and what our budget is. We were told that 20k or less would not be a good pontoon. He kept trying to push payments over a long time. After feeling like we were being led on, we left quickly. For giggles we went to another boat dealership in the town and 2 hours later left with OUR pontoon.

Very dishonest staff. Just pushing sales. Weve had multiple bad experiences.

Great service! Great experience!

Aaron and Tiffany drop the ball on a trade for a brand new HD10 limited. Aaron had knowledge of trade 2 months in advance and suggest paying it down to help trade which was done. Tiffany being the finance manager missed that we had a trade and said it didn’t show up on credit report 🤔. Two employees missed something that was openly disclosed on phone and through text. I later got a call from Tiffany saying she missed that we had a trade and told us to pay off our trade so they could have the lean released! A couple months later of their screw up not being solved I got a call from a manager threading legal action. My wife and I will never do business here again and suggest others to be careful when doing business here!

Awesome place. Awesome people excited about the new side x side!!!!

River valley sold me a boat that had previously overheated. I was told it never had any problems and was in great condition. After having ig out for less than 3 hours the head gasket blew. I called to ask them why they lied, if they would help to make it right and was told repeatedly, its a 22 year old boat, what do you expect? I would never go to this place or recommend it to anyone.

I asked for an email price quote on a machine. They called me and left a message to call them. I sent another request for an email and they text messaged me. If you wont give an email quote then dont make it an option on your website. I did end up purchasing a machine there and when I got it home the windshield washer fluid is almost empty and gas is a quarter tank. Salesman said he didnt know the washer fluid was low and they only put in a little bit of cheap gas so the customer can fill up with better gas if they want.

Paul worked with me from day one. He was the kindest most personable salesman I ever met. I didn’t felt like I was being sold at all from start to finish he acted like a friend. Our boat had a problem the day we picked it up and he met me in a rainstorm to help fix it Paul is the guy you want to meet with 10/10 I will buy from them again

Very great place took good care of you

Didn’t want my money bad enough to acknowledge my existence. Store wasn’t busy. Won’t be going back.

POOR Customer service!! Will not ever take my business here again! They are willing to make deals and then once you sign the papers, they don’t stick to their word! Will not buy from here again!!!

I also would recommend never doing business with these clowns...Fixing things that are not broken under warranty and then charging you after fixing it without even asking for your permission.

They take care of their customers here! Full service.

Mike Jones and Eric are the best. I do a lot of research before I purchase an item. They both gave me time to make a decision, and no pressure. That is a huge piece of mind. 5 stars is not enough stars. They have earned my business for life.

Excellent service at a very fair price.

Great selection of power sports. Little slow on the return calls but patience paid off. Very helpful and worth the 6 hour drive to buy a boat. Thanks guys!!

2019 Yamaha Niken GTA++ Dealership, completely happy with the sale and service. Had the bike shipped with great help from River Valley.Highest recommendation.

Garret McLaughlin is AMAZING!!! Very knowledgeable about both snowmobiles and boats. We have been stopping in to see Garret for a few year now and FINALLY got our fist pair of sleds this past weekend, had an issue on Sunday afternoon, was able to get ahold of him and he walked me through the problem and got the sled running again. He also followed up with me again on Monday to make sure that everything was still going well! Garret really cares about his customers!!! We will DEFINITELY be back to see Garret for ANY & ALL of our future purchases of outdoor toys!!!Thanks again Garret for all your time and patience, and Everything you have done for us!

Looking at purchasing a new yamaha boat. They are 7000 dollars more than several other dealers. Because the yamaha manufacture is closed they are taking advantage of this. Make sure you look at other dealers before you purchase anything from them.

Went in with the intent to purchase a ATV. Nobody greeted or acknowledged me. I was inside for about twenty minutes...outside for another 5 or so. Somewhere else will get my business.

The only positive thing I have to say is Garrett is an excellent salesperson. This place will sell you anything you can pay for, however, dont expect any customer service after the sale. First boat purchase took 4 trips to the courthouse and 4 calls to River Valley before the paperwork was completed correctly enough to get the boat registered. For some reason we thought it would be a good idea to get the second boat from them. They upped their game and got the paperwork correct on the second try. Three years later we get a letter in the mail requesting the title on the boat we traded in, yep, three years later and they had the title when the trade was completed. However, now there was a rush to get the title. A BIG rush. Wanted me to go take care of it a week after knee surgery. Asked if I couldnt have a friend go for me if I was unable to get there. Called every week to see if Id had a chance to get the title. After getting the title I had a simple request. A second key on a lanyard with a clip for the current boat. After some uncertainty if this was possible I got a call wanting me to pay the difference between what I paid to get the title and the cost of the over-priced second key! Are.you.kidding.me?!? Let me get this right, its OK for me to take an hour away from work, drive 30 miles round trip to the courthouse and then mail them a title for which I paid $12.50 and they want me to pay the difference on an overpriced $30 key and lanyard?? So my time is worth nothing, and my truck doesnt cost anything to drive 30 miles (dont forget I did this 4 times with the first boat), and stamps are free? But dang, they need retail price for the little key that probably cost them a buck! Geez.

Customer Service Bad. Would give zero stars but unable to not check at least one

Had everything I needed with great customer service

Do NOT buy anything from this place (Rochester store). We said we would take the boat on Thursday morning and wed be there Saturday morning at 9 to pick up, when they told us we couldnt get it that day. Arrived and they were still detailing the boat. The boat had come from the Minnetonka store (apparently right before we arrived?) and there was no cover, no spare tire for the trailer, no fire extinguisher, the bimini cover has two rips and there were 2 cracks in the gel coating, and rust on the trailer. Keep in mind the boat has 3 hours on it! Also, the registration for this boat was NOT there, or the owners manual. Even despite all this we bought the boat as they were supposed to mail the stuff out Monday (registration, tire, cover, etc). It is Thursday and nothing has arrived and we cannot get an answer on when the stuff will ship out. They did offer to fix the gel coating this fall, so that was about the only plus, as they should on essentially a brand new boat. We should have listened to all the red flags about this place! Take your business elsewhere, these guys are unorganized and do not follow up properly.

Be weary of the finance manager. Completely screwed up our trade.

On 3/7/17 I purchased a slightly used (258 miles) 2016 Polaris Ranger from River Valley and Power. Unbeknowst to me the the prior owner had modified the air box and installed an after market air filter. I primarily use my Ranger as a yard tool. On 7/3/18 I went on a trail ride in dusty conditions resulting in a blown engine (1,400 miles) and a $2,400 repair bill. River Valley and Power has chosen to take zero responsibility for selling me a nearly new Ranger with a modified air box and filter. Proceed with caution when buying used equipment from River Valley.

Zach Paider at the River Valley Marina in Red Wing was very helpful. He defiantly knows his stuff about boats and has always done a good job at showing me different boats! 5/5 stars!

Drove 5 hours one way to work with Garret on our new boat. It was well worth the time. We couldnt be happier with the service @ the Rochester location

Very helpful. Patient with the questionGreat experience. For buying a boatWould go back again

They are the Best of all Polaris dealers in southern Minnesota.Every employee there goes the extra mile for customer service 110 percent.They will always have my businessTalk to Scott he is well up on everything they sell.

BRP contacted me regarding this business. Will see if they take action against this lousy place.

Friendly staff, and an awesome show floor. These guys are willing to go out of their way to make sure you are satisfied with your purchase. I am happy that I chose River Valley Power and Sport for my ATV dealer.

I was tasked with winterizing my boss boat, I called Universal Marine and RV, I was quoted a price over the phone, only to be told in person, that they refused to do the service i requested at the price they quoted. They asked me to leave and never come back, so I ended up here at River Valley.These guys gave me a cheaper price to do the work, and honored that price when i brought it in. The work was done quickly and done well.If you need service on your boat, bring it to these folks, they have honesty and integrity unlike their competition.

They didnt have the part o needed

Be careful dealing with these people. Sent pictures of my trade in (ATV) and was given a trade in offer. I arrived they went through my machine found a couple minor things wrong with it, (shocks, a seal and a few bushings) nothing major mechanical. They dropped the original offer $1300. They had someone waiting to purchase the machine I had put a hold on, so I wasted half a day driving up there to find out about their terrible business practices. I will be sure to forget about recommending this dealer to my friends or when I purchase a new machine in a couple years

Garrett is a fantastic Sales Rep. He goes way above and beyond what you might expect!

Dan in parts is very friendly and helpful! 4 stars because polaris parts are rediculously expensive

This past year I have purchased two Yamaha Waverunners and a Bennington pontoon from River Valley Power and Sport in Rochester. They have been a real joy to deal with. Rod, Mike and Eric bent over backwards to make sure we had a good buying experience. The prices were the best in the market. When I had a minor issue with the original motor on the pontoon they quickly offered to replace it with a new 2017 motor. I highly recommend doing business with these guys!

Phenomenal service. Very knowledgeable about all the products they sell

Jonesy is the real deal! Love this place. Second pontoon weve purchased from Jonesy. Staff is awesome. Prices cant be beat. My boat is used 5 1/2 hours from here. Well worth it!

$100 per hour of labor in the shop! Yikes!Simple tire swap on a motorcycle. Shoulda looked around...

Kyle Price at RVPS was awesome! He listen to what we wanted and worked with us to get what we got! We are repeat customers and even tho we only got it out twice at the end of the year, we Absolutely live our new benington! Kyle is the man to talk to!!!! Excelent help! Never pushy on selling!

I havent been there is years so not sure if anything has improved. I was looking at helmets... no one ever came up to see if you needed help or offer any assistance. Just not worth their time. I came in another time to get a quote on cycle service (valve adjustment) and the dude had no answer for me. He goes to the back, makes me wait 15+ minutes and then throws some pie in the sky quote more than double Cycle City (I thought they were the worst in town). I dont see how they ever get any business. Seriously!

No bull. Just compassion for the consumer. I dealt with Jones and would recommend him to anyone who wants the attention you deserve whether spending $30,000 + on a tritoon like we did, or $10,000 on a bike... Jones did a great job and realized that I like to communicate through texting because of my busy job. He is compassionate to the end, and didnt over promise...he over delivered! The finance guy Tom, i believe was also top notch. Overall, the only negative is that they are so busy because of past positive customer experiences, that they have outgrown their location in Rochester! Great job Jones. You are a true asset to the company. Justin and Kate. Business owners that understand quality service and price.

Way over priced, got quotes for service from a handful of other dealers and those were 1/2 of what River valley quoted. Also charged $150 for a diagnostic for which I learned what I already knew. I would advice looking elsewhere.

Great staff, Tony is a good salesman with a great sense of humor!! Easy purchase, easy financing, all questions answered, test drive was fun. Will definitely return!

I purchased my RZR Turbo here a few weeks ago for a great price. Bruce and Scott are very knowledable and made the process extremely painless! No pressure to buy or add on accessories. I would definitely buy from here again.

A certain salesman is very dishonest.

Got a chance to take a look at some toys and even test drive a couple. Bruce was great to deal with and knew what he was talking about. THANKS!

Awesome place, good people!

Darren and Nick in service did a great job working with me on performance questions and results with the manufactures. We have always owned a Bennington pontoon and again great service from River Valley, Thanks again guys, keep up the good work!

I bought a new waverunner from jonesy a month ago. He was very thorough when he went over the machine with me before I took it off the lot. The staff was very nice and easy to work with. They are very knowledgeable with all theirs products.

Dont ever take your bike into this shop. It has taken over THREE weeks for a simple task of something that would take a normal shop a single day. Every call there has been a new excuse. They do not check parts before using them. They work on their own time, the customer is not a priority. They are very highly overpriced. I will never be purchasing or getting service at this shop, ever again.

We were In market for a new side x side,prefer polaris,i contacted dave thru messenger and was impressed with how he handled all my questions, we took the 2 hour drive and was greeted by him very knowledgeable and a no pressure kind of approach. We ended up buying a new polaris ranger xp 1000 pursuit camo,parts dept was great in getting everything we wanted to add to it.overall a great experience!! Thx dave

Gave me a trade in value for my rzr. Got approved for a pontoon and it is like pulling teeth to get ahold of anyone. I live 3+ hours away and they never call back or anything until I call 40 times. Worst place I’ve ever dealt with. Called other marine dealers and told them the situation and they knew rite away who I was dealing with!!

I had a horrible experience in June 2018 with RVP&S when I attempted to purchase a new 115 HP Evinrude motor for my 17 Ski & Fish boat. At first the people there including the GM seemed genuine about wanting me a a customer, but after a cascading series of negative events I terminated my purchase and relationship with them. I will never do business with them again.

Garbage that’s all.. didn’t call back

Great boat selection. Were building new showroom when I was there

MIKE JONES IS A ROCK STAR NEGOTIATOR! HE WILL GET THE JOB DONE EVERY TIME! GREAT PLACE TO BUY FROM. A+

Mike Jones was great and spent the time to help me get exactly what I wanted.

Very good service and knowledgeable staff.

Nice showroom, fun products and an excellent sales staff!

Very nice service and I am very impressed with their realism (at least with the GM Eric(spelling?) and salesman Ron).

Great people to work with. So far so good!

Awesome place,get ppl n service!

Staff is very knowledgeable and easy going. Thank you!

Trouble service. Been asking for pictures on a unit now for over a month. Talked to every sales guy in the office. Friendly - but worthless. Spend your money somewhere else.

They work hard to give me what my wife wont let me have lol

Do not take your watercraft in to the service dept!! I took my 2003 Sea Doo in. I asked them to find out what was wrong with it and let me know. After 4 days with no contact from them, I called. They had called Sea Doo to find out what to do. They found out what was wrong, and had ordered the parts without my approval. When I asked what the repair cost was going to be, Chris didnt know, and didnt want to get me a price. After another 4 days, and a 4th of July weekend coming up, I called again to find out why it wasnt done yet. Chris stated it was done, but again, didnt know the total. When I came to pick it up I was handed a bill for over 500 dollars. When I asked Chris what was done that it cost so much, he read what was on the bottom of the sheet. I can read myself, but he couldnt and didnt offer any further explanation. I was very upset, but let it go so I didnt make a scene. I called back a week later and talked to the Service Manager, Dean, and explained my feelings. He said he needed to pull the work order and would get back to me. Over the next 3 business days, I called 4 times, with no response from him, he was in the office, just wouldnt call me back. On the 4th day I spoke to the store Manager, Mike. Went through it all again, he was able to pull up the work order and review it in less then 5 minutes. During the hour long conversation about the bill, he asked me what would make me happy, but never let me tell him. I will never again take anything to the service dept. They over charge and bill time for things not approved to be done.

Bought a Ranger 1000. Had a couple issues with the it but they took care of everything quickly and made it right.

I purchased a used ranger utv and a trailer from the rochester location back in November. I bought the trailer site unseen. They tell me it has very few miles on it and it is basically new. When I go to pick up the trailer it has four worn out tires along with other mechanical issues. I spent $22,000 in total for the items. It is February and I still have not received a license plate for my trailer. I have called several times and was told each time that I would have it by Friday. Weeks go by and I call every week to see what the problem is. Mike the vice president does not return my message either does my salesman Jonesey. When I finally got to talk to Mike he stated he didnt return my call because he had nothing to tell me. I than call the president John who has not yet returned my call. During my conversations with the receptionist I learn that they neglected my license plate issue do to the boat show taking priority. I tried to return trailer but they refuse. I cant even explain my frustrations with words.

This is the e-mail I sent to themHello,I am not sure if this is where this e-mail needs to go, but I have some complaints about service I wanted to voice.I was going to let it go and just not use you guys anymore, but I decided not to. A few weeks ago I brought my boat in to have you guys go through it and make sure it was 100% lake ready. My family and I were heading to the lake which is 4 1/2 hours north and were going to use the boat. To me, and I reiterated it to the gentleman who helped me, meant making sure it is ready to use and everything is working as it should be. I also asked him to have his guys check the trailer and lights to make sure it is road ready.When we hooked the trailer up the lights were NOT working as they should be. I kind of blew that off as we had a long drive ahead of us. The thing that really bothered me though was when we got to the lake the boat was not working at all. It was bogged down and would barely move. It did eventually start moving Ok for a little while. Then just died. Would start, then die, then start, and so on. We were not able to use the boat for the whole rest of the time we were there (which was another 3 days out of a 4 day trip), then had to tow it to the dock and take it out. I normally get 1 long weekend like that a summer to go to the lake and enjoy time with family, and we wanted to use the boat, but could not. This is actually the second time this has happened with your service department. It also happend about 3 years ago with the same boat and we couldnt use it when we were there. $160 (which is what it cost me at your place)may not seem like a lot of money to you, but it is to us. We found a guy up by the lake to look at it, and he found the carbs need some work, and the oil change (which you guys told me was done last fall) need to happen. He is a friend of family up there who trust him and would not mislead us. That was a couple more hundred dollars out on my pocket. That is a lot of money. I have done a lot of work with you guys and I can tell you that is done. I wont go there again, and I will let people I know not to go there as well. I am in the same business as you but with cars, and have been for almost 10 years. I would hope you guys would reimburse me my money that I just gave you.

Garret was great answering all my questions and showing how to use my new machine

Awesome! We stopped in to look at ATVs and the pricing was competitive, the inventory available was plentiful, and the staff were top notch. Thanks!

Purchased a yamaha dirt bike and a yamaha water craft. They were very good to work with and I would go back again.

Its OK

Theyre completely unresponsive to email questions about their atvs.

Bought a 4-wheeler from river valley a ways back. From when we got it up to now, its still been a blast to ride. thanks river valley..

I love River Valley Sports all the toys the people are great

They were very helpful

AWESOME...LOTS OF TOYS!

Dont advertise Yamaha and not have anything!

Free popcorn so obviously good

Awesome place, very good business

Kind of on the expensive side but great service!

No body even came up to me to ask if I had any questions or concerns about the bike. The price was right so I did buy the bike tho.

5 stars

The sling shot test ride gave me a cinch grip anus