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Cricket Wireless Authorized Retailer
4220 Williamson Rd, Roanoke, VA 24012, United States
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Cricket Wireless Authorized Retailer
Comments
Ha
Review №1

William helped me find the right wireless charger that’s compatible with my phone and needs. Great store, always clean and the employees are very nice!

Da
Review №2

Chris is awesome and happy to help setup your new phone!

Lu
Review №3

Tried to place an order for an iPhone to pick up in store and open another line. The employee on the phone said it would be ordered and would arrive in a week. Called back to check on the status of the order. Turns out that the employee had not ordered the phone yet. Okay. Was told by another employee that it would be ordered and would be in in a few days. Sounds good. A few days go by and I call the store. Again, the phone had not been ordered. This store had lied twice about ordering the phone. The told me they could have the phone in store in 2 days. Unfortunately, I was going out of town and couldn’t wait for the store to finally order the phone, plus I was not willing to be lied to again. Do not waste your time at this location.

Ma
Review №4

Very good service. Brandon the sales person that was there was very friendly, curious and informative on every question that I had

Ka
Review №5

The sales rep William is awesome!! 💯👍

Sa
Review №6

I ended up leaving because it was busy and they dont list the phone specs or what they are under a lot of them

El
Review №7

Best cell services. Tons of phones to sell.

Du
Review №8

Fantastic products, service and reliability with the best customer service you could imagine!

M
Review №9

Nice store with a great manager. They have good wireless plans and great cell phone selection

Mi
Review №10

Little rude went in to pay my sons phone bill they charged me 4 dollars more then what the bill was said it had been like that for a few yrs my son told me he was never been charged that if I could have would not give a star I understand that but if no one has been in your store before how would they no that but its ok I Am going to change his phone carrier

Ha
Review №11

Every thing is perfect 👌 full service, they have variety of phones, helpful staff

Do
Review №12

Great service, to bad he is going back to his home store.

Tr
Review №13

Customer Service could be better. We were able to get what we went for, even got it for a good price. My husband was basically ignored by the female associate.

Dt
Review №14

Ive been with cricket awhile. Went in Williamson Rd location, to pay bill. The guy was rude, Im thinking of switching providers. He wasnt welcoming as a customer. I felt like why would i come back, or refer someone. You run a business you smile, you be inviting this guy was none of that. And I definitely want be going back.

Dm
Review №15

I was with cricket for a long time at one time and the service was great but I suddenly started to get my phone hacked it happend a few times I couldent figure out what the deal was with that person I talked to at cricket dident know what to make of it either but I changed to a walmart straight talk phone agan and no more problems with that but cuz of the service I give all stars

Bo
Review №16

I have a Blu studio phone I switch back and forth with. I have been having Cricket since March. I have been in store many times. I finally met Tiffany who is amazing she transfers all my photo contact and video. She even showed me how to get fast access to my previous apps. She also allow me to vent about personal life. She is a great person. Go by and check out the deal.

M
Review №17

They were very polite and respectful. Got my service up and running fairly quickly.

Br
Review №18

I came in short on time looking to purchase a phone. Hasan was very helpful and professional, providing me with good information to make a choice on a phone. He transferred my Google info and I was out the door with a few minutes to spare, thanks!

Al
Review №19

Cricket authorized dealer? I went to this store willing to buy a cricket SIM card since mine got damaged and after waiting in line for 45 minutes I was told that they dont sell it unless they activate the SIM card there and charge you another $25 on top of the $9 for the SIM card. What kind of dealer is this? Game Stop sold it to me without problems.

We
Review №20

I went into the store on Williamson Rd. I did a B.Y.O.D Tiffany was very nice and friendly. Her personality sparkle. She talk to me as if we been friends from years. Go check her out.

Ch
Review №21

I have been through a lot of companies Ive been through nTelos Sprint T-Mobile boost and then I went to Cricket and their service is AT&T and I would have to agree that their service is the best service where I live at I love cricket I love their service I love their phones and yes I would recommend this store to anyone

Ji
Review №22

Basically if you want to get a good phone you have to buy it outright, or you get a cheap phone. Not impressed !!

Am
Review №23

Got better service online. Better discounts too.

Me
Review №24

Great customer service

Ti
Review №25

I love Sharodlee she has great customer service and is always smiling😁 She gave me a phone that was best for me.

Iz
Review №26

Great service!

Ja
Review №27

They are not handicapped friendly or even easily accessible to get into the stores.

Me
Review №28

Nice phones

LE
Review №29

Good service, I love cricket, no problems!

Es
Review №30

Good service cheap planes

Ed
Review №31

They have good service.

Ch
Review №32

Staff in the store were very nice but not able to resolve the problem.

Ma
Review №33

Sold me a defective phone refused refund or replacement. The armpit of wireless.

Ri
Review №34

Was very helpful

Je
Review №35

Awesome

Va
Review №36

Beth was very helpful and friendly!!

Ni
Review №37

The service is good.

Ki
Review №38

Customer service is great

Am
Review №39

Great customer service Manager was awesome!!!!!

H
Review №40

Great store!

Jo
Review №41

Good service

An
Review №42

People are very friendly

Lo
Review №43

It is an excellent place to acquire cell phone equipment, its equipment is excellent and it has the best plans that adapt to the needs of each client ...

Hu
Review №44

Great service

ge
Review №45

Good attention

Information
16 Photos
45 Comments
4 Rating
  • Address:4220 Williamson Rd, Roanoke, VA 24012, United States
  • Site:https://cricketwireless.com/stores/ll/US/VA/Roanoke/4220-Williamson-Rd-NW
  • Phone:+1 540-685-2745
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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