I got my second hole done in my nose and everything was great! Lady that greeted me was super nice and talked to me the whole time I was waiting. My piercing took all of 5 minutes and was great! Perfect placement beside my original piercing. This was my first time here but definitely will be my go-to from now on!

My sister and I both got new piercings. The lady who greeted us at the door was super nice. The lady who did our piercings was awesome! Very professional, efficient, quick.

Wanted to add to my nose so I popped by quickly before my night class and they were super friendly super fast and super affordable. We didn’t think I was gonna make it on time but I only waited maybe 10 minutes and the piercing process took less than 5. Amazing, definitely going back

Im not in the habit of leaving reviews, but this place went out of its way to mistreat me as a potential client.The tattoo artist assigned to me had to cancel our appointment twice because he was diagnosed with COVID. Of course, this can be worked out, but both times the cancelation was within 12 hours of our appointments. He actually called me 90 minutes before our first attempt, Ive had COVID all week, I dont know why the studio didnt call you sooner to reschedule. Two months later, after a second cancellation, two separate people at the studio said I should be entitled to a refund on my deposit. Instead of following through, the studio ignored 3 different texting attempts and didnt return any of my phone calls. Finally, I went into the studio to speak with someone and was told that they would have their management give me a call. Apparently, the very idea of being responsive to a client was too much for the studio, they decided to continue ignoring me instead.Any business can claim that refunds are not part of their policies. But businesses have management to step in when they are clearly in the wrong, regardless of those policies. Asylum had several opportunities to do the right thing and refused to act as a properly run business.

Fantastic tattoo and piercing salon in Roanoke VA. Clean, neat as a pin, extremely friendly and professional staff, from the artists to the concierge. They take COVID and cleanliness very, very seriously and go to the max to ensure safety, right down to sanitising pens and clipboards. I felt very safe there. Fun environment, comfy waiting area, and the whole place is tastefully decorated with a spooky/horror theme. Like Halloween every day. Full piercing spectrum. Talented artists. Good aftercare instructions verbal and written (I got a simple ear piercing) no matter how complex or routine. Handicap access available. They take cards and cash. Whole experience was excellent and comfortable.Two small downsides: parking is very limited, and they do piercings on a walk in only basis so theres a list and sometimes a considerable (2 hr+) wait. Get there early. Not their fault on that one precisely, theyre one of only a couple shops in Roanoke doing piercings and theyre the only full service one I know of. They were SLAMMED.Cant recommend them highly enough. You will not be dissatisfied with your experience.

Loved em. Benn getting my piercings and tats there from day one. Love them.

I’m a very anxious person, and going to get my nose pierced was surely VERY scary for me. the staff made me feel welcome and comfortable, and the piercing process itself was quick and easy. i’ve been back a few times for jewelry changes and they’re helpful every single time, no matter who is working. you guys are great! :)

Very gentle with piercings and tattoos, recommended for first timers.

Excellent customer service by the receptionist and amazing artist. I havent had the pleasure of having any skin work done but my bestie just got her smiley and the piercing artist was amazing and has a great sense of humor. You can definitely see why they are rated #1 in the area.

Great time getting my first tattoo.

My daughter and I both went in for double flat piercings ($160 plus tip). Process was actually very good...not painful and went quickly and they looked great. The day following the piercings, my ear started swelling and got red and hot. Was very painful and throbbing. This happened even after the cleaning process was followed exactly. I ended up having to have both of them removed and was told the studs were way too short for that piercing. Now, my daughter’s ear is swollen and red and one of the backs is completely embedded in the back of her ear (once again stud was apparently too short for that piercing). Never again. I could see if something happened to one of the piercings, but the fact that we had four between the two of us and we have now lost 3 of them and are waiting to see if the 4th one is salvageable or not is just not ok. The piercings looked awesome...but only lasted a couple days. Very sad.

Jett did a memorial tattoo for my Daddy on my shoulder blade and she did an amazing job! I will be going back. The place is so clean and the people are very professional

This review will be an overview of both my artist (Daniel Jones) and Asylum over all. Both had their pros and Cons.Asylum overall:Over the 9 or 10 months that I dealt with the studio went well enough. Everything started in Dec 2019 when I went to schedule an appointment with Daniel. I was informed that I would need a consult a head of time before I could schedule the actual tattoo appointment. The wait time was a week for the consult. I made the appointment and returned a week later with reference drawings and a print out of what I was looking for. The consult lasted 5 mins, so im not sure why I had to wait a week when that could have been done over email or over lunch, but it is what it is. I could now make the appointment. The appointment was made 9 months out and was for all day. Fast forward 9 months to the day of. I was greeted by the receptionist who directed me through the paperwork I needed to fill out and once that was done I waited. After the tattoo was done around 5:30 I got tons of complements from the other artists and I felt really good about the piece and felt a bit more at ease. Overall the studio aspects of the trip were standard and not too many surprises, though the paperwork was a bit more aggressive in tone then Id like.The artist (Daniel Jones):So as I mentioned above the consult lasted 5 mins. During that time Daniel didnt ask many questions, didnt want to see the ref artwork I had brought, didnt want to know anything about the piece and didnt want to know anything about me. Basically the consult was, heres the drawing, heres where I want it, ok schedule a day and he was gone. I didnt have a chance to ask any follow up questions and the whole thing was over before I knew it. I felt cheated. I was very upset that I got basically no time or feedback other than the piece will need to be mirrored so the character is facing forwards. Fast forward 9 months to the day of. I arrived with a ton of ref artwork, a strategy guild with original artwork (which I had kept sealed in its packaging until this) and ideas. I thought we would work together on the piece or that there would be questions, but I was wrong on both counts. He took the drawing I had, we worked on sizing and position and then he was ready. Daniel is not a talker. I tried to tell him about the piece, what it meant to me, where it came from and how excited I was about it. He didnt really engage in conversation almost to the point of me thinking he didnt care, which is not a great feeling. His work area is odd, to put it mildly. There was a single old chair for me to sit on which was ok~ish to lay on. There were two TVs on opposing walls which was nice to watch Netflix, Amazon, Hulu or anything else, too bad I only got to sort of pick 1 of the 3 things we watched. The decorations on walls of his work area are all oddities, which are not my cup of tea, if anything they made me uncomfortable. We took regular breaks every hour or so, which was nice. I could get up and walk around and stretch my legs which were cramping from the chair. Towards the end my pain tolerance just fell through the floor, and Daniel noticed. He said he was going to numb me and asked if that was ok. I told him it was and the numbing spray worked great. Once the piece was done Daniel went over aftercare and gave me written instructions that were basically the same thing that he said, but it was nice to have afterwards to refer back to.If I was to rate Daniel on just my experience and ignore the tattoo, its a solid 2 or 3 star. Now I love my tattoo and he did a fatalistic job though it would have been nice to have him put his touch in it and bring it to the next level. I can deal with being uncomfortable for 5 1/2 hours for the awesome piece I got at the end of the day. That is why this review is 4 stars even though I didnt have a good time and had no connection to Daniel. His tattoo skills are worth it, but I dont know if Ill get another from him.

Blown away. That man Chris means business. Super professional, took his time, absolutely murdered this tattoo. Can’t wait to see what it looks like when it heals up ✊🏾. Future customer for sure.

Got nipple piercing’s today and they was very nice and welcoming when i arrived, very clean and was very professional and talked me through every step they was doing. Love this place

I had Winslow design my perfect tattoo I had an idea of what I wanted but didn’t know exactly how it was going to look and he exceeded my expectations above and beyond of what I thought it could look like. I recommend going to him and we will be back in April for my husbands half sleeve.

Shane was a fantastic piercer, very patient and kind, the overall experience was very well and my peircing turned out fantastic

I got 2 Flat piercings done here a week ago and the back to one of them completely embedded in my ear because the post for it was too short and the back was too tiny. i also got a few others done here and all of them have rejected

Shane did a wonderful job with my septum piercing. Not only was he super accommodating and listened to my concerns.. he was incredibly busy and still treated me as if I was his only client of the night. Clean environment, clear pricing, very professional. He’s the only one I trust!

My experience was great everyone was really cool & welcoming. I got my first tattoo done by Winslow. We talked about Star Wars & etc. though the whole session.

Very clean and courteous staff. I have always heard good things about Asylum but the experience was even better. Love my new tattoo. Will go see Hoover every time now.

Shane has always been amazing to work with my daughter! We will be back to visit him soon.

I went to Asylum today. Jes was so patient listening to my horror story about another shop I went to, on a whim. I had gotten an impulsive “conch” piercing a little less than a month ago. It wasn’t where it was supposed to be nor was it done how it was supposed to be. It was quite painful if I’m being honest. Today, I walked in Asylum for a consult about this existing piercing and whether I should fix it. I ended up getting double conch by Jes and it was virtually painless. Jes made me feel very comfortable right off the bat, and was empathetic and understanding about my other experience. Asylum is the only place I will go from here forward. Period.

Nice and clean a good place to visit.

The lady there jessica was very rude and can’t pierce. Every piercing i have done by her rejects

This is my second time getting work done by Dan E ands word can’t describe how happy I am with my tattoo. I never know exactly what I want and all I have to do is give him some ideas and he always comes out with something beautiful.

Winslow is the bomb!! Go see him! Hes fabulous!

So far, I have gotten 4 tattoos from here and I always love the results! The staff has always been very helpful and knowledgeable. I will definitely be back here in the near future. I would recommend it to anyone looking for a great tattoo in a friendly, clean, and nice environment!

Got my tongue pierced the other day, and it was a nice experience. they have a tv on while youre waiting. pretty good prices for most of their piercings, just check their facebook page.

This place has really good prices for piercings, however out of all my 9 piercings Ive gotten; never once had my ear bruised. This is definitely a first which is concerning. And I have have the same piercing place on my other ear so its definitely not cause of the spot. It didnt feel right when he pierced my ear. Just really concerned on why my half my ear is bruised.

Great tattoo experiences for both me and friends that have been. Friendly staff, experienced artists, looks like (from their website and business cards in shop) they have a good variety of art styles too, which is nice.

Busy studio but a good crew that want you to get what you are looking for. Pricing is pretty standard for ink. Very accommodating also.

Really loved the environment. The people were wonderful. Made us feel welcome and comfortable. Hoover did my tattoo and did an awesome job talking to me the whole time and it felt like it was done in 15 min. My daughter had he navel pierced and passed out a couple times afterward and they took great care of her and was very knowledgeable and calm about the whole situation.. I would recommend them to anyone. They all were great! I love my tattoo and will definitely be going back. Thanx guys 😁🐾

Its a righteous place for a lot of my smokehead brothers out there yeah I give it a 10 plus stop by people to great service is great and dumb Im somebodys been to a lot of different places smoke places oh yes its not hard to mellow out

Even though it was a pretty long wait the staff was very kind and very sanitary. Best place in Roanoke!

Mikey and shane were AMAZING! i was so nervous and they made me, my mom, & my cousin feel so comfortable. we had a great time and love our new piercings ❤️❤️❤️❤️ highly recommend!!!

I got a second lobe piercing and industrial piercing here, both by the same person. The lobe piercing isn’t straight through on one side and it’s always difficult to get an earring through it. The industrial piercing got so infected that the jewelry had to be removed, I had to get my ear cut open, and my cartilage is literally broken now, even though I followed all of their instructions and went to them and they told me it was not infected (clearly, it was). All they offered in apology was a slight discount if I wanted to get it re-pierced. I also didn’t get to pick any jewelry nor did they tell me what metal they used.

I always to to Asylum when I need piercings or tattoos. They are always so friendly and professional. Thank you asylum team !

Excellent jewelry quality and options. Appropriately priced. If you think the prices are high then you need to talk to them about the difference the material can have on your piercing. Great staff and very knowledgeable.

Hands down best shop in town. Daniel does all my work. Hes very humble and a genuinely down to earth guy. He goes the extra mile to make sure you love your ink. I wont get tattooed by anyone else.

Got a second lobe piercing on each side and a cartilage piercing done in one go. Affordable, clean, and quick. Would definitely recommend for piercings. Jewelery was affordable too! Dont forget to tip your piercer :)

Loving my new tat by Dan! He is a great artist with attention to detail. We had great conversations and time moved quickly. Thanks again Dan. I look forward to my next tat. A cool zombie!

Gillian just did my mother and I a few minutes ago for matching mother daughter tattoos. She is extremely professional, gentle handed and made sure my mom, who was a first timer for a tattoo and very nervous, was comfortable during the process. Im also a self proclaimed wimp and hardly felt a thing while she did my own tattoo.Shes a fun personality with an easy going nature and obviously loves her career as a tattoo artist. I love her strong lining and solid coloring! I will definitely book with her again.

Cathartic to say the least. It hurts so good. Daniel and the crew at Asylum are amazing and have always taken great care of me. Customer for life. 🤙✌️

Wonderful staff and they all do great work, Mack is my go to artist

I called their studio and I messaged them on Facebook for an ongoing 3 weeks just to get a quote and each time I was told they would get back to me. I even changed the artist and still nothing. It’s clear they did not want my business. Tbh if I could give 0 stars I would. Very poor experience and I didn’t even make it to a chair.

Coming back soon too get a tattoo from Shane

Excellent work

Shanna did an amazing job! I am so pleased with her work

Daniel did an awesome job putting together an original design based on what I said I wanted and in just a few minutes. The ink turned out perfectly.Reasonable cost, friendly, efficient, and LOVE my ink! I highly recommended Asylum!

Super clean facility. Daniel is amazing at what he does! I wouldnt trust anyone else but Asylum. Have had great experiences with piercing and tattoos.

The artists need a new receptionist. The best way to describe our greeting was pretentiousness and discouragement. A quality to look for in a future replacement would be a skill in setting expectations while remaining positive and welcoming. Sorry yall lost out on our revenue.Edit: or additional training in reception. Its your livelyhood in the hands of your gatekeeper.

Called them to ask for an appointment they said we could just walk in. Drive an entire hour to get there for her to say Oh Im sorry were not taking anyone else today! She had a real hard problem seeing the point that she had given us misinformation for us to drive an hour to get there and not add us to the list for a piercing which takes all of 5 minutes.

All of the staff at Asylum were very kind. My sister and I both got tragus piercings and it was priced very well. We will definitely be going back in the future

Ive been going here for a few years now. And im always amazed at the work Winslow does!! He never disappoints

Incredible artists!

I used to go here for my piercing needs. Not anymore.My most recent visit was to get an industrial bar, an orbital ear piercing and new studs for a total of 4 already pierced ear lobe piercings.I wasn’t able to pick out my own jewelry. The industrial went smoothly, the orbital did not. The piercer let it slip out after the initial pierce then had to redo it which hurt very bad.Then when he was putting in the studs for my ear lobe piercings, he dropped a stud into my ear canal which led to me going to urgent care afterwards to get it removed. The studs themselves are poor quality. Not even a week later and one has already fallen out and I can’t find it. They don’t stay screwed in.Overall it was a bad experience and I won’t be returning. The atmosphere was unprofessional and I felt like no one was qualified to be there. While waiting for the piercer to arrive, other staff members were lounging around eating and didn’t seem very professional.My piercer seemed nervous and didn’t offer much help after messing up. He didn’t charge me for the studs, but to drop jewelry in someones ears is unacceptable.If I had paid for the studs I’d be much more upset that they are such poor quality that they can’t stay in my ears.

I had Jett for my first tattoo (rather painful rib tattoo). She was amazing and made the entire experience fun. She had 2 TVs mounted with Breakfast Club playing to distract me from the pain. It was a great experience for a first tattoo!

Great work! Great staff..My go to place for tattoos

Clean my piercing didnt fall out ounce I recommend this place!

Love it here! Always professional and very clean. Mack Kelly and Winslow are incredible

Best tattoo and piercing shop in Roanoke. The staff is phenomenal. Daniel Jones is a fantastic local artist who does quality work. If you are looking for a place to go for your next tattoo or piercing chose Asylum you will not be disappointed.

Very professional, fun, and excellent artists.

A great experience at Asylum! Dan Garces really brought my ideas to life and Im really happy with his work!! Definitely be back...

I love these guys. Great art and they work well with everyone

Absolutely incredible. Dan was the nicest tattoo person Ive ever met and he made me feel safe and at home. He did an absolutely incredibly job on my tattoo and I could not be happier. I will definitely be going back to him :)

Awesome shop! Daniel Jones is an amazing artist!

Clean quick and professional. Definitely worth checking out.

Outstanding artists with competitive rates. VERY professional shop and atmosphere! Artist that worked with me helped me tweak a design without additional fees. Asylum is going to be my go to place from here on out!

Second tattoo Ive gotten here. First one from Dan latest one from Winslow. These guys are awesome...professional and courteous. Will definitely get more ink here.

My experience was very awesome and the employees was very nice. They were very clean and neat. And Ill be coming back soon!!!!!!

Had some piercings done by Shane and I cant say enough good things about his professionalism! He did a great job! Good prices too! I highly recommend this guy for piercings! Thanks! Very pleased.

Got my first tat here! Had the greatest time and Baker was an absolute doll. He eased me into the process and walked me through the whole tattoo. Great price for a wonderful tattoo!

Guy was awesome

Might be better if you get the right tattoo artist but mine had to fill in color within 30 days and it faded again very fast. He gives excuses as to why it fades so fast but Ive seen better and I know better. They dont stand behind their work or this one doesnt. Guess Ill find another who can do it right.

Awesome people,great prices

This was my 1st tattoo and it was very enjoyable. The rooms were very clean and sanitized. Gillian was so much fun. She was very knowledgeable and explained everything. I will be back!!!

I get my piercings done here. And I have never had anything less than a great experience. The whole place is very clean and very friendly staff. The only thing I dont love is that I cant set up an appointment. Piercings are by first come first serve with no way to know how long the wait will be.

My friend recommended Asylum when I mentioned wanting a piercing. I came in, and I got a industrial piercing. It turned out great; Jesikah was my piercer. She was very nice and understanding! She also made sure I understood what was happening and what to do afterwards. It was very clean and reasonably priced. I definitely recommend!

Friendly staff & quality work.

I just got a double conch piercing here and Jess was amazing! She gave me all the care instructions, did a great job, and made my experience quick and easy! Will come back here when I come to get my next piercing for sure- and Ill be sure to book with Jess!

The shop is SO clean. They have an amazing lineup of talented artists and I am always impressed with every experience I have.

Love my new piercing... They are very informative. Will definitely go back again...

It’s such a great place. I got my cartilage done and he was super fast piercing it. Really a great atmosphere definitely gonna get all my future piercings there

I got my tat a while back but I was very happy with how its turned out. The staff is very helpful and seem to genuinely love there job and what they do. Ill be going back for my next tsttota and piercings for sure

Ive never gotten a bad tattoo at asylum. Everything that I have had done there has been wonderful. The shop is clean, the prices are reasonable, and honestly everybody who works there is pleasant and nice to have a conversation with. If you want a good tattoo at a good price, please consider Asylum! Theyve done three of my tattoos so far and every single one has come out entirely flawless.

We get alot of ink done here. My husband and i love chris!! Always great work and great conversation while getting work done

Took my daughter to get her ear done. The staff was awesome and very helpful. They set my mind at ease and my daughters. It was over so fast she barely felt it. Now she wants to go back to get the other ear done. :)

The place was VERY clean the people was really awesome!! We drove down from Blacksburg. Didnt have all the info so had to go home and come back.. but we absolutely loved Shane he was absolutely the best. He had a great personality and he laughed and joked with us!! Would highly recommend!!! Weill definitely go back in the future!!

All of the people (tattoo artists, piercers, etc) are nice, friendly, and clean. They are willing to sit down and discuss whatever you are getting done, and are more than willing to walk you through what they are doing. I am terrified of needles, but after the treatment Ive gotten here, I wouldnt let anybody else pierce me.

So Im new to this area and my cousin who went here recommended this shop so I gave them a shot. Well, all I can say is Jason Winslow will be doing all my future tattoos! This artist was really great and detailed and did an awesome job on all 5 of my tattoos. I got my daughters hands, feet and info on me in one 2 hour session. He was really detailed to how I wanted it and even though I put the wrong number he is still willing and happy to fix it for me. I highly recommend this shop. Very inviting and relaxing lobby and nice receptionist, and something Im picky about, they we extremely clean! Great shop guys, for these to be my first tattoos, Im more than satisfied!!!! Thanks again Jason!!!

Very professional staff, Gillian is a fantastic artist. Everyone was helpful and the facility is clean. They made me feel welcome and answered questions every step of the way.

I went in with friends today to get tattoos. We had Brittany as our tattoo artist, and she did a wonderful job! She has a real talent for fine lines and detail. I would definitely come back here for another tattoo.

Awesome place. Wonderful and friendly people. I would highly recommend this place to anyone looking for a tattoo or body piercing.

This place was much more than I expected. It was an incredibly clean and professional environment. All of the staff were very friendly and welcoming. When I got my tattoo I never felt like I was rushed. My artist took his time and was completely open to my criticism/suggestions. My tattoo was even greater than I expected It to be. I am very happy with my experience and definitely would go back and recommend others go here as well.

Tattoo artists I’ve met have been really nice and friendly, they keep updated pages online so you can see which artist you will prefer for any style of work. The shop is extremely clean and well set up. I will definitely go back for more tattoos here.

Sweet piercer changed out one cartiledge and tapered rook because it was closing up. Also had extra opal for me 😍 always fast and good people

Popular place on a Saturday around 2pm. Took daughter to get additional ear lobe piercings. The piercer was professional, the room was clean/neat, and she answered our questions. Nice experience.

Clean shop, friendly staff. Very comfortable atmosphere. I have had 3 piercings here, sent my sister here for 3, brought my brother in with me tonight, and sent friends here for tattoos. Highly recommend this shop!

Fantastic staff and very clean rooms. Competitive prices and nice work. I tip my hat to all the Artist at Asylum Studios