Have used for 15 plus years and nothing but top notch service at a very fair price. Henry, Rick, and Brady are very professional. I admire the fact that if you do not need a particular service they will tell rather than just do it anyway.
The greatest auto repair business around. Knowledgeable mechanics. Fair prices. The best part is the Williams family that owns the business.
I have used them for several years now and always feel welcome, safe and comfortable. They are family oriented and being a woman have no problem going and waiting on my vehicle. Very clean and nice environment.
I have always trusted this place with anything. Great service, low prices and outstanding work.
I used to take my vehicles there as I thought they were trustworthy. Boy was I wrong. Had my oil changed there and 1.4K miles later I had a blown engine with little to no oil. Of course they tried to blame me saying I went over the recommended mileage etc. Dont take your car here unless you wanna get screwed.
My family has been coming here for years, theyre always professional and explain whats actually wrong with the vehicle. They stay pretty busy, but it is worth the wait
The best place to get your car fixed
Good place to get an inspection!
They quoted us at $600 and we ended up having to pay $1,800
Quick service, friendly employees, definitely will bring my car to here then the dealer
A true family run shop. A+ quality and honest.
When Henry Williams started his career back in the 70s, he worked with my grandfather at Berglund Chevy. My family has been dealing with him ever since then; my Dad cant say enough nice things about him! In my personal experience, he has always been professional and fair with pricing. This is the one garage in Roanoke that I trust implicitly. You can not go wrong with Henry Williams Automotive!
Henry Williams automotive is always there when you need them they will never let you down and they will find out what the problem and they will help you any way they can every person over there is amazing theyre not only your mechanic they are your friend
They were very friendly and great place take your vehicle to have fixed. The place was very clean.
Best place for oil change and inspection
Excellent all around. I took a car here for a pre-purchase inspection, and the team had me in and out within 30 minutes. They were thorough in their analysis, providing me insights on what was wrong with the car, and even quoting a ballpark number of what to expect regarding the maintenance costs once I purchased. I drove from NC to Roanoke, and appreciate the guys scheduling me and sticking to my tight schedule. Please check them out!
Have been dealing with the whole team for over 30 years and always have had a great experience, work is top notch and in a timely manner.Just great garage to deal with
We came to Roanoke in 2012 and needed a place to have our cars repaired and serviced. Henry and Rick and their professional staff have been a great find for us.They are courteous, fast and always concerned with the issues brought to them. I also have a small business and depend heavily on my truck, they are always aware of that and try to get my truck back on the road ASAP.Excellent family owned business with professional mechanics. Best in Roanoke in my book! Thanks guys.
I was referred to this shop by a co-worker a few years ago. I have been there for tires, brakes, and other small issues. Every time I call, Rick is always helpful and gives me a great price. My car runs great and I know I can trust them to shoot me straight and only fix what is broken. Would highly recommend! Thanks guys!!
This is a GREAT place to get your car fixed! 🚘🚙🚗
Fair and honest
Professional, courteous, and honest. If you want your car fixed correctly and for a fair price, take it here. If possible though, ALWAYS make an appointment ahead of time. People around here know this garage for their honesty, so they typically have a lot of people queued up for service. So if your car has an issue and you have to take it immediately, dont expect them to bump you up to the front of the line. Its worth the wait in my opinion, Id prefer a garage I trust over speed any day of the week.
Ive been a customer of Henrys for 30 years. They are honest treat you special, and have the best mechanics in Roanoke!
Great food. Good price. Friendly service.
If youre looking for a trustworthy worthy place that does an amazing job you should never go anywhere else but Henrys. I have a Nissan Altima, and have been told by the dealership I need things fixed when its in for one of my free services. I always tell them I will check with my mechanic and 98% of the time it doesnt need to be fixed. Henrys has been my number 1 since day 1. Love them all!!!
Been using them for years with older cars, they have fixed things dealerships will not fix. If there is a problem they will always communicate first. Very easy to work with and they normally turn cars around quicker then other auto shops. I trust them.
Very friendly & were able to get my car in for an inspection on one of the busiest days within in an hour. Will definitely be going back & definitely recommend.
Dont take your car anywhere else. They are honest and only fix what needs to be fixed. They have kept me in older cars for over a decade. Very trustworthy and treat everyone the same regardless of color or gender
Henry,Rick,and Brady are great to work with,make an appointment because they stay busy, excellent technicians, reasonably priced repairs!
Very honest, dont rake advantage of you due to age, gender, etc. Will prioritize repairs if needed to do over multiple visits. Great service/attitudes!
Fair and reasonable great customer service never have let me down
Great people to deal with, honest, excellent work, great neighborhood garage.
Very honest. Really helped me by explaining what was wrong.
Its been 48 hours and they have not looked at my car yet. I had it towed in without an appointment. So I expected some delay, but this is pathetic. I highly recommend that you never do business with this company who clearly does not care about their customers. If they dont need my business, they probably dont need your business either. Im strongly considering having my car towed elsewhere at my own expense.
I found this Auto repair faculty to be honest and quite knowable in vehicle repairs. My daughter is a student at HOLLINS UNIVERSITY and I needed a repair shop that I could count on while she is a student there while away from Virginia Beach. Very impressed how they took care of her vintage 92 Chevy Camaro. Thanks Henry Auto Repair Team.
AMAZING people with wonderful customer service and great quality work!!! Definitely wont go anywhere else
Professional, personal and reasonably priced services. Can be a long wait, but trustworthy.
Years of great customer service to our family
Wonderful people. Honest and accommodating
Reasonable rates, and the guys there are awesome,
Best service in the area
Weve been having cars repaired at Henrys for 30 years and will continue.
They are simply the best
Great customer service
Friendly and fair.
None better
Great!
Good attention