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Sprint
8022 Limonite Ave #106, Riverside, CA 92509, United States
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Sprint
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ch
Review №1

Sprint has probably the best customer service of the cell corps. But Pablo is the best! Very helpful & pleasant to be around! Great job Pablo you deserve a promotion! Go to Sprint on Limonite in Riverside & ask for Pablo,

Ve
Review №2

Cathy was amazing! She helped us with our phones and truly went above and beyond to make us happy! If you need anything, head in and talk to Cathy!

Fe
Review №3

Absolutely the worst customer service experience ever. The employee was rude and basically told us to shove off and even the manager was rude. They did not want to help us figure anything out or be courteous in any way. MAJOR F.

Br
Review №4

Jerred was awesome! He answered all questions I had and was very helpful! Walking out extremely happy today! Got our new phones and with an awesome deal. Always will be my home store. Thank you guys

Ch
Review №5

Between Noni and Daisy, I received excellent service with a personal yet professional touch. When Juan entered a bit later, he introduced himself and shook my hand with a smile on his face. These three demonstrated the customer service skills that I thought were a thing of the past.

hi
Review №6

Jerred gave me the best customer experience i’ve had in all my years with sprint. He made me feel comfortable and was very social. :) i will definitely be coming back to this store for further phone needs.

Ch
Review №7

Was having a hard time with my phone since I am a new customer to Sprint, I went into This Sprint store and Tyrone and Micheal were ANGELS! Polite, Professional, and Kind. This will be my new store!

C
Review №8

Came to this Sprint store today and it went flawlessly the staff were very knowledgeable and were able to help me adding a new line with ease. Shout out to Jerred Bartley he made my experience a great and stress free transaction. Definitely would recommend this store for anybody needing help or looking to buy any new products.

na
Review №9

Jetted Bartley has outstanding customer service, very focused and humorous which makes you comfortable to trust someone with your privacy in your devices. He went out of his way to help me regain my password back after I got my new IPhone. Broke down my payments, what i was going to pay right then and there, stayed calm not frustrated at all and understood that this was my first time purchasing a telephone, Mr.Bartley needs to receive a raise & even a new job opportunity for a high position in his career.

Ka
Review №10

Juan and the rest of the staff in this sprint store are amazing! Very helpful and fast. Overall great customer service.

De
Review №11

Jerred B and staff had great customer service skills. I have been w sprint for about 4 yrs and love this store.

Ci
Review №12

Jerred and Tyrone are awesome!!! They were very kind and patient. They helped me upgrade my phone with no problems.

B
Review №13

Awesome staff, friendly atmosphere and they got me a killer deal on my new plans. Highly,Highly recommended for your sprint needs. Thank you again Eric for the awesome customer service.

So
Review №14

Store says it’s open till 9pm. Went there and the whole store look like it was looted. Completely empty

Aa
Review №15

Jerred was so Nice and helpful. Great customer service I will be back again.

Ed
Review №16

The sales associates Jerred and Tyrone were exceptionally helpful and accommodating...very knowledgeable with technical issues regarding the plan, phones, etc....

Mi
Review №17

This place is horrible management is awful. Alexandria very rude and unprofessional. I bought a new phone and they put a wrong screen protector and wouldnt help with treated me like I was some type of idiot. Her customer service sucks. Dont go there unless you want to be treated horrible. I reported this to sprint customer service and they mention its not the first time customers complaint about her so lets hope they do something about it. We all need our job dont get me wrong but some people are just so unprofessional. I dont recommend this place.

Sa
Review №18

Great experience buying phones. Manager Alex was super helpful got me a great deal. Recommend this store to anyone

Li
Review №19

Jeered was very helpful through the entire process of getting our new phones .Great Customer Service.

Dr
Review №20

I went in a while ago to check out phones and I was helped by one employee his names jerred Bartley and he was so helpful with getting me a phone was very friendly had good conversations also recommending me on applying for a job there but very helpful I recommend going to him when he works

Wi
Review №21

Jared is very helpful hooking up my new phone very energetic and polite

Al
Review №22

Great customer service left the store with what i had in mind from the start . Shawn helped us out with very helpful information.

An
Review №23

The vibe in there is nice, the staff makes you feel rite at home and they know what there doing so shout out to Luigi for helping me out today 👍🏽

La
Review №24

Great experience. Whenever you go ask for Bianca. Absolutely one of the best employees there.

JD
Review №25

My friend had a horrible experience at the store and this is why I did not come to this business because I had heard a story similar to this as well. My friend got pushed around by salesman and basically was tricked into a plan that he did not want. When a customer walks into a store super happy to buy one specific product of yours and sign on with the new contract you do what that customer ask and make sure that they are happy not twist their arm and change their words and put numbers in their head to make them go with what you want to sell. Here is the story of my poor friend who got taken advantage by two sales man and was supposed to be a very happy day for him turned into a nightmare we’re now he is stuck with this nightmare for 18 months. “Jerred was very helpful setting up my new account. Answered all of my questions and found the best deal for me. Even though I had to press and push it on me. I had a hard time deciding which phone I wanted and Tyrone let me use his personal phone so I could make my decision! The customer service and expertise was on point at this sprint store. Well so it seemed. I walked out with a huge grin on my face,feelin fresh with my new iPhone on truly unlimited network. I really recommended this sprint store because I walked in with great customer service and it was completely stress-free and they did all the heavy lifting for me. Until I got a follow up call a couple days later asking about my service. She explained my bill to me and a couple questions that I had and got me in rolled in auto pay which gave me a discount. I thought this was really nice so I asked a couple more times what will my first bill be. Never got an answer from her or Jarred or Tyrone on what my first bill would be. I got the XR because I thought it would be a little more fordable and keep my bill down. After finding out that Jared and Tyrone charged me for things I specifically asked them not to put on my account I could’ve afforded the phone I wanted in the first place. And my first bill was double what I thought it would be and I still cannot get an answer for what the charges are other then we will reverse it on your next bill I am sorry. This seems really shady especially from a large company like this. walked out in an hour with brand new service and my iPhone already transferred. Too bad it wasn’t the iPhone I wanted because I got into a tricky sales man trap. Thank you again Jerrod and Tyron for making it so easy to get me signed into a lease I cannot get out of now I am stuck with. As soon as this lease is over you can guarantee I will be going somewhere else talked about getting bent over.“

Ju
Review №26

Jerred was very helpful, got me a new Xr for cheap, and he was very knowledgable... deserves the 5 stars

VI
Review №27

I’ve only been to this business once and have to say once was enough. Before going to the store I did all the foot work, got my account set up and and everything approved through the finance department, basically all the employees had to do was creat my profile (account) and sell me the devices that I wanted, unfortunately they couldn’t even handle that. I made it very clear I had to have a phone before I left and they said they understood, but show they really didn’t care.Right at 8:00 pm they tell me sorry your gonna have to come back tomorrow we’ll have to close, I told them your leaving me with out a phone that I had to have a phone, all I got was we can’t do anything we have to close... 3 hours wasted.Now get this a month has passed and I got my phones at a corporate sprint store and I store getting emails congratulating me on my new personal sprit account with $2200.00 in new devices purchased. Right away I call the limonite store to find out what’s going on, and get nothing but a rude female that does nothing but over talk me and then puts me on hold for 20 minutes. When she gets back on the phone her addititude was even worse and she tells me I better do as she say cause she’s doing me a favor by helping me. I lost it... I told her that her store just allowed someone to fraudulently open an account at the store and you wanna give me a additude, plus I caught here in a couple lies. I ask for the owner to call me but that person never did so I filed a police report and call sprint headquarters.3/18/2019 today I got a letter in the mail from sprint apologizing that someone was allowed to open a account fraudulently in my name and that their going to handle this situation as identity theft.What I’m going to do... Since not one person from this store has called me, not even the owner...I am pressing full charges against every employee involved in this, and then I’ll see you all in court..I wonder how many others this store has done this to?Victor Palmer

Sy
Review №28

Jerred and Tyrone helped set me up with a brand new IPhone XR today. I’m so appreciative for them and I’m excited to get to know my new phone.

ka
Review №29

Excellent customer service . Jerred and Tyrone were extremely patient and helpful with me. Will gladly go back and will refer family and friends to their store.

D
Review №30

Jerred gave great customer service, and was very helpful.

An
Review №31

Louis was very helpful and friendly! I came in and asked for a lvl. 30 badge for Pokemon Go. When PvP come for Pokemon come Ill come back for a battle 👌

Wi
Review №32

Brought my 4 lines over from Verizon, easiest transfer ever and excited about using my phone. Eric was very helpful ask for him.

Zo
Review №33

I only go there because my daughter signed me up with this subscriber. They over Charge for everything.

Na
Review №34

Eric was very attentive to my needs helped me out and put me on a great unlimited plan for my mother and I . Gave excellent customer service my experience at Sprint today was absolutely amazing Thanks Eric!

La
Review №35

Eric and alex were both very helpful to my needs as soon as i walked in the sprint store they answered all my questions very well and i am a very satisfied customer the vibe is very welcoming

Sa
Review №36

Terrible place to buy, the products they sell are not responsible if they work or not, you ask them to check your phone and they do not know unless it is turn on or turn it off (thats what I do) and since they can not help you they send you Another place, the best thing is that if they are going to buy a phone, they bathe elsewhere and I definitely do not recommend this place.Pésimo lugar para comprar, los productos que venden no se hacen responsables si funcionan o no, les pides que revisen tu teléfono y no saben al menos que sea prender o apagarlo ( eso lo se hacer yo) y como no te pueden ayudar te mandan a otro lugar, lo me jor es que si van a comprar un teléfono bañan a otro lugar difinitivamente no recomiendo este lugar.

Lo
Review №37

Jerred Very helpful and friendly a pleasure!

Sh
Review №38

Took my Daughter in for a new Iphone 7 plus and Bionca was AWESOME freindly and knowledgable, we were really impressed with her service. You cant get any better service then here with Bionca.

Ri
Review №39

Getting a new plan and service was painless

An
Review №40

Awesome customer, my mom just got me my new phone and i couldnt be happier

Ve
Review №41

LOUIS was a great help! Thanks .

Ka
Review №42

German did EXCELLENT

ed
Review №43

Nice And Clean

Ka
Review №44

Fresh Water👅💦

Di
Review №45

The guys there hooked it up... thanks!!!

vi
Review №46

A Bunch of idiots working there...

Br
Review №47

Terrible.

li
Review №48

I do not recommend them at all, hidden costs and they bring you back and forth and they steal your money.

Jo
Review №49

The worst customer service

Information
5 Photos
49 Comments
3.9 Rating
  • Address:8022 Limonite Ave #106, Riverside, CA 92509, United States
  • Site:http://sprint.com/
  • Phone:+1 951-291-9888
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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