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Woodcrest Auto Service
18400 Van Buren Boulevard Unit B, Riverside, CA 92508, United States
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Woodcrest Auto Service
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ri
Review №1

I come here every two years for my motorhome smog. Its older 1995. They never disappoint. The gentleman at the front desk was very polite and helpful. I left to work in the morning after dropping it off around 830 am and around 10 it was done.I was happy. Price isnt too bad either and close to home for us in woodcrest area. I highly recommend.

Er
Review №2

I bring my car on this shop for flexible pipe replacement and they want to change the whole exhaust system pipe and they want to charge me for 2300 plus labor. But all i need just to replace the flexible pipe and weld it thats all. Its very simple process if i have a car lift i can do by my self i dont know if they want to make money or they dont know how to cut and weld the pipe. 😩

We
Review №3

Ive been dealing with woodcrest Auto for a while and hes been good to me they do a lot of good work there I care my vehicle to get smog there.

Ro
Review №4

During my first visit to Woodcrest Auto, I was greeted by Kevin the Service Advisor who was very professional and he also explained step by step what work was needed. He was also diligent in calling to make sure that I was updated about any changes when my car was being serviced by Woodcrest Auto.On my second visit I took my van in to get a diagnosis and the owner assisted me and assured he would get me a quote on the work as soon as possible. I received a call immediately after and I was advised what work was needed to repair my vehicle. The pricing was fair and I gave them the go-ahead to complete the work on my van. I also let the Owner know during that phone call that if Kevin the Service Advisor did not provide top notch customer service during my first visit I would not have returned back most likely.The Owner was very professional and respectful as well.I highly recommend Woodcrest Auto for any auto repair needs you may have.

Mi
Review №5

My daughter Carolyn brought her car in due to smell of something burning, they checked her car out and found the problem and took care of itOutstanding service and great serviceThank you for your help

Da
Review №6

Took my car there to fix it They did awesome job. The charged me decent priceI. I recommended to anyone to go to this place.

Ch
Review №7

Woodcrest Auto always takes care of my Car, Truck and myself. Very accommodating, fair and honest. A rare combination when dealing with auto repair shops now a days.Chris

De
Review №8

Awesome people and work. Thanks

Ma
Review №9

Excellent service, I was in and out in not time, the work really good and the prices are affordable, customer service was excellent too, totally recommend this place

ma
Review №10

Got my smog done here. No problems or issues and I didnt have to wait very long.

KE
Review №11

Excellent service. Explained everything well. Trustworthy. All costs laid out.

Ka
Review №12

I went to Woodcrest Auto Service for an oil change on my Mitsubishi Outlander Sport and had a great automotive experience! They are very friendly and did a high quality job! All the work is covered by the NAPA warranty and they got it all done quickly! I would highly recommend this auto repair shop to any one looking for quality auto service!

Mi
Review №13

Great experience. Will use them again.

Ja
Review №14

This place is awesome. I wouldnt trust taking my car anywhere else. Brian is the best and very honest. He knows what he is talking about. I highly recommend.

Aa
Review №15

Good customer service. Great for smog checks. Owner only installs the buys he buys.

An
Review №16

I highly recommend this shop!

ke
Review №17

Super service Bryan is an honest great guy. Worked on my Nissan brakes and replaced the fan belts. Preformed a safety check. The truck runs great. A thanks to Steve to.

Mi
Review №18

Ive been taking my cars here for several years. Their work is excellent (and they stand behind it), and their prices are fair. They once kept my van for three days, test driving it several times, and then called me saying they couldnt duplicate the problem I had reported - with no charge to me. After getting my van back, the problem had indeed disappeared. I TRUST Steve and his guys.

Tw
Review №19

Very professional. Reasonable prices. They do a great job.

Da
Review №20

These guys worked on my vehicle when I showed up just before closing. They took care of me. I appreciate it. I will go back again when I need help.

BR
Review №21

BUYER BEWARE!! LAST REVIEW WAS DELETED: THEY SAID WE ARE THE ONLY COMPLAINT FOREVER AND EVER, THAT NOBODY HAS EVER COMPLAINED ABOUT THEM. THEY SCAMMED US LIKE NEVER BEFORE! THE OWNER WAS SO RUDE ABOUT EVERYTHING! HE SAID AND I QUOTE.. OH WELL, YOURE NOT GETTING YOUR MONEY BACK,SOO..OH WELL YOUR PROBLEM NOW... I AM SHOCKED TO HAVE BEEN GIVEN THE WORST SERVICE THAT I HAVE EVER EXPERIENCED IN MY LIFE. $3500.. NOT LITTLE MONEY. I DO NOT EVEN HAVE WORDS TO DECRIBE THE LACK OF WORK OR MORAL ETHICS. THEY HAVE ZERO. I HAD TO GIVE 1 STAR TO EVEN POST!

Ly
Review №22

We use Woodcrest Auto for all of our vehicles and receive quality, fast and friendly service. Highly recommended.

Jo
Review №23

Funny that half the reviews are by names that are famous and all claim that this place is racist! ANYONE who has actually had their car worked on here and know the staff will know it’s a mixed group of employees and they are very respectful. Want a trustworthy mechanic in Riverside? This is where you need to be, NO MATTER YOUR RACE OR SEX!

to
Review №24

Asked for prices and they were rude about every question I askedWon’t be coming here forsure

Ma
Review №25

The guys are GREAT! Customer service is awesome, these guys really take care of you. Love this place.

Al
Review №26

In and out for my smog check. Automatic submission of my smog results to the DMV. Very professional. Walked a block down the street for food and to wait. I will definitely return for my smog check. They need new chairs in their lobby. They might be from the 70s.

Aa
Review №27

This place is a little bit out of the way and difficult to notice from the road but they provide a great value for the money in my opinion. I got a smog check here and the mechanic was very polite and timely despite the power failure earlier in the day that required him to restart all of the computers in the building.

mi
Review №28

Those guys help you. They do excellent work and have great attitudes. I cant say enough about this place. Thanks guys, you will get return business. michael clinton

Ro
Review №29

Top notch. Very helpful and fair.

Ro
Review №30

Wouldnt dream of going anywhere else. Great service, on time and on schedule. I have 5 vehicles and they keep them all in great shape.

Da
Review №31

Always had great service here, the shop is honest and has integrity. The employees are racially diverse as are the customers whom I have seen. It is sad that this individual Mike, aka Bill Knick, Tom Hanks, Tommy Lee and Susan Longbottom, has noting better to do with his or her time than slander a small business. Mike has stated in other posts across social media that I am a employee. This is not true. I am a customer that is upset that someone is spreading lies about a great business that I appreciate. I dont use social media very often, but I wanted to give support to a great business. There are great people at Woodcrest Auto Service. Go see for yourself. Google needs to remove this entire thread of lies.

Jo
Review №32

Great customer service, they know what they’re doing and very honest

Va
Review №33

Ive personally worked at a smog shop for 2 years and I can say they do a great job here.Had 3 cars smogged here now. Friendly, Fast, Convenient and decently priced.

Ja
Review №34

They are cheaper than the smog place across the street, and they are also a full service auto shop. I called several places in the area, and there price is very competitive. The waiting area is also kept cool and plenty of magazines. The newspaper was current for today.The technician was nice and also he was moving quickly (in the summer heat), pretty clear he did not want anyone to wait too long. When another customer tried to get a smog with his check engine light on, he was very polite when he explained that it will automatically fail, and offered to help solve the check engine light problem.When my test came back he said I almost did not pass, and explained some of the reasons, suggesting a minor tune-up to reduce hydrocarbons (unburned fuel).

Ch
Review №35

Fast and friendly service. I have been there a few times, once for repair and also for a couple of smog checks. No guys pushing for upsells or telling you your car is P.O.S. and you need to spend 5k. Theyre honest guys.

Ma
Review №36

Steve did a great job. Hes earned my repeat business.

Ro
Review №37

Very quick service friendly staff the states are just too much for smog tests

Ti
Review №38

Highly recommend this shop, reliable and affordable. Always kind and respectful.

To
Review №39

I was denied service!!! I went to this establishment seeking help for my car, and was told after walking in that they didnt want to help me and pointed at the door for me to leave!!! I have never heard of a business doing this kinda of thing in such a nice community!! Such a bad smudge on the whole woodcrest area!!! Shame!!!

Rh
Review №40

Best in the West!! 👌

Ch
Review №41

Excellent customer service. Had my car smog checked recently and they got it done quickly.

Ni
Review №42

Jodi is awesome. Was happy to come right in as a first time customer and helped right away.

Su
Review №43

Bad customer service went in look for help and was shown the door they said they didnt want to help!! They have bad business practices!!! If you leave bad reviews, the owners daughter Jodi Peterson (same one that left fake review below) will personally attack you and lie about reviews!! She and other employees actually pretend to be random stranger when attacking and writing fake reviews!! Be careful!!! They try and get your bad reviews deleted!!

Ja
Review №44

Great shop with honest mechanics and the price I got was less than half of my previous quote

Br
Review №45

Way to expensive but very polite

Ad
Review №46

Place was awesome. Used it for two smogs now and they have been fast and friendly

Ch
Review №47

Excellent service. Very quick.

Ch
Review №48

They took 1 week to do half of the job required and after spending $1400 the car still has problems

jo
Review №49

Great people great service

Li
Review №50

Great service and very quick.

Je
Review №51

Personnel are pleasant..

Pa
Review №52

Good service

Je
Review №53

Very friendly and honest

Vi
Review №54

Outstanding

Vi
Review №55

In a pinch... the place to find!!!

ki
Review №56

Great Service

Information
52 Photos
56 Comments
4.3 Rating
  • Address:18400 Van Buren Boulevard Unit B, Riverside, CA 92508, United States
  • Site:http://woodcrestautoservice.com/
  • Phone:+1 951-780-3311
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Smog inspection station
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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