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1stCertified Collision Center - Moreno Valley
6151 Quail Valley Ct, Riverside, CA 92507, United States
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1stCertified Collision Center - Moreno Valley
Comments
Mi
Review №1

Rachel and Corrine were so helpful, kind and accommodating. Everyone there, including the guys in the shop went over and above what was required. I will be going back if I ever need too and would recommend this place to anyone.

Ca
Review №2

Wow....the 2 ladies Rachel and Marie were very respectful and friendly like weve met before...the atmosphere in the office was very comfortable and all the updates on my vehicle was on point from Marie.Marie was excellent in her profession and patients with me letting me know all the things going on with my vehicle (like it was in surgery and shes the surgeon). Every time I called the office Rachel and Marie always answered with my best interest and concerns.Thanks to Gerber Collision!My vehicle looks just like I got it off the car lot.

bo
Review №3

Fast professional service. My truck was immaculate when they returned it!

Ad
Review №4

Horrible experience... Manager Marie extremely rude and unprofessional walk in for an estimate first they told us it would take 2 days to received the estimate never heard that before, then she asked us really rude if we had a mask on to wear it I.metio ed we were fully vaccinated and said she didnt care we had to wear a mask gave my friend the last one in the box and told her that there was no more... then while getting our information she told me to go out side and wait cause I didnt want to wear a mask and I told her to get more cause I had already told her there was no more on the box the young girl got a box and provided me one as I walked out I asked her who she was and she said she was the managerand did mentioned to her that as a manager she was very rude and unprofessional and walked out... I will never take my business to people like that and I cant even imagine how she treats her employees Gerber Collision upper managers please look into your unprofessional rand very rude employee.

Ca
Review №5

I highly recommend 1st Certified Collision Center when you need auto body repair. The manager, Steve was friendly, courteous, and very professional with explaining the body work that needed to done and pricing. He regularly kept me updated by phone or text on the progress of the repair work throughout the day until it had been completed. The technician who did the work on my front bumper did such an impeccable job. The front end looked perfect. I could not tell that any damage had been done at all. Plus they even went the extra mile--my car was cleaned and detailed, looking brand new like the first day I bought it. I was very pleased overall. Just excellent customer service! --- Vivian, Moreno Valley

Na
Review №6

We took our Hellcat to get the front bumper fixed as it got hit by a truck backing up. They did a remarkable job. You cant notice any work was done to it, which is grate. They kept us on the loop the whole time so we would know what was happening with our car, and the turnaround time was fairly quickly considering they even ordered parts. We were very very happy. Recommend them 100%

Yo
Review №7

Beautiful job on repairs. Easy communitive updates as promised til completion.

Da
Review №8

I honestly had a great experience. The workers here were very helpful with the process (front desk, Marie, mechanic). I had to take my Nissan in after having someone mess with my hood. From the start, Marie assisted me with the estimate and even helped me speed up the process with my insurance. She kept me updated on a constant basis and was quick to repair my vehicle once my insurance approved the case. I am satisfied with their professionalism, kindness, and quickness to get the job done. I would definitely recommend to friends and family. Thank you!

Ch
Review №9

I was recently in an accident and find this Auto Body Shop online. The couple of owners is very nice and can be totally trusted. They helped us to contact with the insurance and the rent company and made the whole process really easy on me. They are professional and repaired my car beyond my expectations. They had also done additional work that I did not expect such as vacuuming and cleaning my car. Thank you so much for the great work. I am very satisfied with the service I got from you. I strongly recommended 1st Certified Collision Center to anyone and would definitely come back for any future needs. It is really a special and unforgettable experience for me in USA.

Sa
Review №10

Good customer service, and good repairs.

ra
Review №11

They are exceptionally helpful, take care of everything, honest, have never done me wrong.

Er
Review №12

I took my car in and right away they went straight to handling everything for me, even the rental care. Great staff very professional, courteous and provide great work. Thank you for your services. Erlanda.

Ra
Review №13

This place is not only highly recommended but a must Mari was more than accommodating genuine and compassionate which a lot of people are not nowadays especially when they have no obligation to be. I unfortunately went through a traumatic situation English my car was damaged and long story short they took a big burden off of my heart mind and wallet. I dont know the owners name but he definitely kids props and Miss Marie well I think she deserves a raise

Ja
Review №14

I highly recommend All-Pro Collision. Great customer service and helpful staff. My cars front bumper needed repair and they gave me an honest quote plus met the return time. I definitely will use them for all future repairs.

di
Review №15

1st Certififed Collisonion center did an awesome job on my car. Marie kept me posted every other day just as if she explained to me that first time I met her when I went to pick up my car I was so surprised how beautiful this car came out . The one thing I really love about this place I I can honestly say I felt very confident and comfortable at my car was going to come back to me that everything that needed to be worked on was work done the right way thank you so much 1st certified collision center! Marie is the best so friendly caring person that I have met if you decide to take your car here or certified collision center I can promised you will be satisfied. 👍😀♥️

Ch
Review №16

Staff is professional, polite, and welcoming. They are super informative when it comes to how auto insurances work. They did an amazing job fixing my truck and helped me out with a rental car. Received my car back clean and they always keep you updated on your cars progress. I wouldnt go to any other place.

Ad
Review №17

Excellent customer service, friendly environment, repairs were finished on time with quality work.

Du
Review №18

Great establishment. I had work done on my car after it had been rear ended. They fixed My vehicle faster than expected and had impeccable customer service.The work they did on my car looks great as if the accident never happened. If you need work done to your car, go here.

Ca
Review №19

I just had to go to this place for a little repair on my car and I was greatly surprised and happy with the service. I went twice and talked with Ann and Dave, the owners, and I have to say they were excellent! Both of them were proactive, demonstrated attention to details and treated me very nicely. Plus, they fixed my problem for free. 100% recommended!

Ro
Review №20

Great service at a fair price. Ann and Dave were friendly gave me the help i needed. Used great communication to keep in touch while my vehicle was getting replaced.

Da
Review №21

I highly recommend this body shop when you need to find a good/ excellent place to take care of your car after an accident, I came in and was helped Ann and Dave, the owners, excellent is the verdict, you dont need to go somewhere else, a true hidden gem in the Moreno Valley and Riverside area. Thank You so much!

th
Review №22

Way to go guys youve got my business ! Amazing quality work with the quickness. Amazing shop. The text updates that you provided me daily take a Lot of worry off and unnecessary phone calls to your office.

Ji
Review №23

This is the worst place to go to, do not take your car here for any fixing when getting in a car accident. I really recommend you take your car to your insurance or to the other person insurance Repair shop when getting in a car accident, they act like they know what they are talking about and just tell you lies and tell you what you want to hear. They only care about the money and not the customer, I am telling you the honest truth DO NOT TAKE YOUR CAR HERE !

Da
Review №24

I love these guys! Steve is Awesome! 👍

TR
Review №25

I GOT INTO A MINOR INCIDENT ON THE FREEWAY WITH A TAILGATER AND HAD A BARELY DRIVABLE CAR,MY INSURANCE SUGGESTED I JUST DRIVE TO THIS SHOP FOR A INSPECTION BECAUSE ITS CERTIFIED BY THEM, UPON ARRIVAL IT SEEMED VERY PUT TOGETHER,BUT THREE DAYS AFTER I DROPPED OFF MY CAR THE OWNER IS BARELY NOTIFYING ME THAT THEY TOOK DOWN THE WRONG INSURANCE COMPANY (which my claim agent said he texted/emailed him all the claim info upon my arrival).SO AFTER MY CAR GETS A LATE INSPECTION THE OWNER NOTIFIES ME THAT THERE COMPUTER COULDNT READ A THING WRONG WITH MY CAR (it was running bad),AND THEN HE STARTS TELLING ME THST IF THERES SOMETHING WRONG WITH MY HYBRID SYSTEM THAT IM NOT COVERED AND SPULD HAVE TO PAY THE DEALERSHIP 150$ a hour (let me remind you he is not affiliated with farmers his shop is only certified)I CALLED MY AGENT RIGHT AWAY AND TOLD HIM TO SPEAK WITH THIS MAN (everything he said was inaccurate)SO I WAIT A COUPLE MORE DAYS FOR MY CAR AND A GIRL FROM THE SHOP CALLS ME APOLOGIZING THAT THEY SUPPOSEDLY HAD THE WRONG NUMBER (my name is not typical at all to get confused)SOO IM HAPPY TO FINALLY GET MY CAR ....THEN SHE TELLS ME I HAVE TO PAY a 1,000$ deductible I WENT THROUGH MY INSURANCE SO IK IT WOULD COME UP, BUT SINCE I WASNT at FAULT IT WAS WAIVED DAYS PREVIOUS!!! HORRIBLE !!!FARMERS MAY RECOMMEND THEM BUT I AS A YOUNG HARD WORKING PERSON DO NOT !!!!!!

Lo
Review №26

The team here is great!!

Kr
Review №27

Very helpful. Would recommend them for all body repair and paint. Excellent

Ja
Review №28

All Pro Collision damaged the fasteners to the plastic cover underneath my bumper, or simply decided not to replace an item that needed to be replaced, when they fxed my bumper. The first time I drove on the freeway, the entire assembly begin flapping in the wind and shredded, causing damage to the just-repaired bumper. All Pro refuses to accept responsibility and claims that I ran into something. Their response has been unprofessional. And dont go by the pictures on their website. They are not photos of their facility.

Ga
Review №29

Have taken all my cars here and will continue to do so. The owners are great and there repairs are fantastic

Le
Review №30

Very helpful

Me
Review №31

To waaaay to long!

Pa
Review №32

A little misleading the entrance

Kr
Review №33

Very professional

Information
17 Photos
33 Comments
4.3 Rating
  • Address:6151 Quail Valley Ct, Riverside, CA 92507, United States
  • Site:http://1stcertifiedcollision.com/
  • Phone:+1 951-656-2271
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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