Dan and Chris were very knowledgeable and helpful as I worked my way through a shower repair. I could not have done it without their assistance and experience. Thank you True Value for hiring such helpful and friendly store personnel.
Sign advertises a 6-in-1 screwdriver for $2.99, but it only has 4 bits. It has 6 pieces, but only 4 different uses. I was disappointed.
Great little local store. Staff are always wanting to help you find anything you need. Prices are better than ACE and I like supporting small business. They have always had the little stuff I need up to larger tools and items.
Didnt find what I needed, but they have a lot of stock on hand. Nice when allf of things are hard to get.
They are nice and fast with anything you need help with. They will make sure it gets in your hand for decent prices. The workers are nice and always willing to help.
Nice place they always have someone there ready to help you. Great place to shop for anything for your home & garden, paint supplies, plumbing, air conditioner parts, nails, screws, tools, etc.
The minute you walk into this True Value store you are always greeted and asked if you need any help. I dont always need help but its nice to have them there for those times I do. I just cant say enough about how great their customer service is.The other wonderful thing is that the people working there can always help you with any project youre working on - they have such an abundance of knowledge. Just learned today that they have a lovely variety of plants and picked up a few for my garden. Truly a One-Stop place.
The store and the staff here are great. You walk in the door and they are there waiting for you to help with what ever crazy project Im working on.
Their staff (and management) are always happy to help - and you never have to seek them out. I just cant imagine buying hardware anywhere else.
It was a very very nice place. All the people were great. Very helpfull.would go back there.
This is the go-to getting place for whatever you may need. Super helpful staff. Great prices!
Always whats needed for my landscaping services Edward Garcia Tree top landscaping services....
Fantastic service. Its more expensive on some items than the big box store, but for hardware it is so much cheaper. I normally get everything I want and check out in 5 minutes or less. Unless you go on a busy Saturday, there is almost always someone there to direct you to exactly what you want!
Truly, they have the small motorcycle impression parts I needed this time!
The staff was very professional and friendly helping in anything I needed they are always like that
Excellent service and assistance at a fair price!
Great service friendly people always somebody there to help you
I love to go here rather than the big stores they are nice and helpful always.
These guys and gals are the greatest. Use them more than Lowes and Home Depot!Support the local business!
Iam always happy when I go in there they all ask if i need help finding anything i say no thank i know what iam looking for great team that works there
The staff is always courteous and knowledgeable. They are always willing to help and very patient.
Great service and theyre very helpful and well informed.
True value... exactly as described and still a gem in the CONTRACTOR NO RIPPY U OFFY market. Smaller, but nicer feeling then their GIANT competitors uh hem uh hem lows(lol) and the home despot ...teehehe honestly, all 3 n the internet will have what I need, but youll feel better getting it from here. GG Peaceful1
Great experience so friendly and helpful.
Excellent Customer Service and Inventory!
I shop here for the convenience not the prices. The staff is great. One other thing of note, if you want to buy something in bulk you can actually save some money, you just need to let the store manager know ahead of time and they will work something out for you. Bird seeds are a great example.
The employees know exactly where any item you need is and how to use it.No big boxstore has the expertise that they do True Value!
Fantastic staff and much closer to my home than the big stores
Thay had exactly what I needed. All the tram members are so helpful and knowledgeable.
Staff is always so happy to help with any questions and guide you to the right section. Started my gardening a little late so this isnt usually as applicable but I get 26 seed packets for 4 dollars as theyre currently 75% off and still have quite a bit of flowers and vegetables (can always stock up!).
Awesome help and great communication with costumers!! Always going back!!
The staff is amazing every time I go in to get something. Thanks for still being the best hardware store in Rio Rancho!
Helpful and friendly and dont mind going back...
These guys have every bolt and nut you will ever need. And we have looked. Thank you for stocking the way you do.
Man, I love this store. I just found a new favorite paint, thanks to them too. I needed a Gliddon paint, and the local big box stores couldnt figure out how to take my order for pickup over the phone. On a whim I called True Value in Rio Rancho because I heard that they could match paint codes. Answer was yes :-) I bought a test gallon, and loved it. I requested 20 more gallons and thought that there would be a small shade mismatch from the original gallon. The 5 gallon mix exactly matched that first gallon, and the paint is very, very good. This is thick paint, so use a 1/2 nap roller to apply. I bought the Easy Care Ultra Premium interior eggshell. The application is a little lower as the paint is so thick, but that is what happens with quality paint. Very good hiding capability, and from what I can tell the durability looks like it will be exceptional.
These guys have always been really helpful, and attentive. I go any time I can find a reason!
They always know where everything is
Friendly, helpful, attentive customer service. Rick is one of the staff there, who has helped me on more than one occasion! I appreciate his friendly and kind way about him. Listens and then helps brain storm for solutions. ! Thank you !
Great people and they have everything you need
Great service always have what I need.
Very helpful, as they always are!
This is a family owned business that has served Rio Rancho for more than 30 years. They always great you with a smile and always willing to lend a hand finding anything you need.
Always friendly and willing to help. They always have what I need especially if you have an old Amrep home.
Friendly staff. Great alternative to bigger shops, especially for quick trips/needs.
Expensive but they have everything.
Convenient with decent selection of hardware items
This is a no mask store.
This is my favorite store. They always have what I need. If I look lost, they find me and help me get what Im looking for. They know hardware! Go to the big stores for materials, go to true value to put it together!
Walked in and got amazing customer service! Wonderful selection of paints and tools!
Place is awesome, everyone there is friendly and helpful. Highly recommend
Great service. Very helpful staff.
Always find what I need at true value
Fast knowledgeable service
This the place to be ! If want the hardware you need with knowledgeable, friendly help !!!
Always have what I need. When ever I need advice in a project, the have the answers. Very knowledgeable.
Usually have hard to find parts for house and some automotive. The best bolt and screw selection In Rio Rancho
The helpfully good theyre young man and he was learning the elder person theyre guided him and the care my problem
Very helpful staff.
If this place doesnt have it you dont need it.
20 plus years going there. Everyone has always been helpful. Bunch of stuff you cant find anyplace else, great place for stuff to build my mad scientist projects.
Love this store. Very helpful, always have what I need and close to home
A great place to find all your needs especially the hard to find items.
The person could not figure out if I had a metric or standard size screw.
Nice folks and usually very knowledgeable with home repair and maintenance issues.
Made key for my car.. done
Very friendly and helpful
Great store. George and his wife are great people. He let me know about the up coming plant sale even. Stop and and enjoy this small store.
Great customer service.
Always warm and friendly. They are problem solvers. Helping you get your project done right
Need something, they have it!
True Value always has what I need. Very Friendly and knowledgeable staff. My go-to for hardware!!!
Great place for what you need. I am a young widow and they have taught me what I needed to know to complete honey do tasks around my home. They remember me every time I go into that store. The lady behind the counter may not be the most welcoming with a fake Welcome to Whatever without looking up, but she will ask if you are not sure where to go what you need help with. She will get someone to assist you. Most customers are repeat customers and know where they need to go. The rest of the staff is outstanding! They are very knowledgeable! I love the small town feel of the store. That is becoming rare these days. I shop there for all my project needs.
True Value is a great place to shop! Friendly people to help you find everything; and everything you need for any job!
Friendly, helpful staff. Decent prices.
Great have everything i need. Customer service great.
Good customer service!
Heat place way helpful. A variety of knowledge among employees some one is going to have an answer for you. The owner is local and a great person that is heavily involved in the community.True value is almost half the price of Ace.I pass an Ace on my way to True value because of the combination of price and helpfulness
Very helpful always find what I need
Always helpful!
I love and try to support these ma and pa stores. The best thing about these type of stores are the folks that work there know instantly where everything is. Very nice folks as well.
Ive been in there 5 or 6 times.I want to shop at small businesses.Every time I go in there they stare at me weird.Like Im not supposed to be there.Then they follow me around.I dont think I look like a thief.
I HAVE BEEN GIVEN A WHOLE LOT OF hu..y do`s. So the first place I go to resolve my supplies and get advice from, is my local True Value, better priced goods & knowledgeable employees ..... Veteran discounts. Also I love the smell of the hardware store... recommended Yes.
Owner and staff are wonderful!!😀always ready to help and get you what you need, always a pleasure to do buissnes with!!👍
Customer service is very good. They are always helpful. They go beyond extraordinary!
You can not find the help you get here at any big volume store. Prices maybe a little more but you get what you came for, the first time and how to use it. Always good, much needed advise.
This is THE best hardware store I have ever been. Its like the old days when you could get help and advice. Love this place.
Nice people
This is an excellent hardware store. I live and own a small business nearby so its convenient. The staff is very knowledgeable about the items and assisting with suggestions for your projects.
Nice staff and they always have what I need. Im never sorry for going there.
Always helpful
Went to get paint and got it at a great price.. But i forgot the tray..lol
If you want to go to a hardware store where the employees actually care, and can usually give you the useful home improvement information you need, look no further than Rio Rancho True Value.From issues as diverse as swamp coolers, plumbing, and cleaning stubborn hard water stains out of my toilet without scratches, theyve helped me numerous times.And they have a huge collection of nuts, bolts, and assorted hardware to fix EVERY situation Ive ever encountered. The big box stores cannot even compete with their selection of small parts!
Staff is so friendly and helpful
I looked for shower valve parts at 3 other hardware stores and no one had close to what I needed or nearly as helpful. I will always stop at true value first from now on.
The staff here are friendly and have the expert advice we need and can appreciate! Jill especially has the extensive knowledge we have come to depend on.
Always amazing customer service! I walk in, tell the person at the front register what Im looking for and they point me the right way. And theres always someone near that aisle to help me locate exactly what I need.
Great service and very friendly staff.
Friendly and helpful. Knowledgeable service. Pricing Okay. Beats big boxes for convenience.
Very helpful..they carry all plumbing stuff for old Amrep shower and bath repair perfect because no one else does..you would have to have a copper sweater to fix pipes if they didnt carry them
Had what I was looking for. Very nice staff