Thank you RB Honda for the great experience as cars are hard to find Leo Guzman and Jordan Black made it easy and made my purchase great. This was my first purchase with Jordan but 3rd purchase with Leo. Will definitely be buying another one always ask for Leo and he will make it happen!!! Good job RB Honda for hiring a fantastic guy and a great friend

I always get excellent service at this dealership. This particular time I was in and out within a hour for an oil change, tire rotation, and balance. It is important to me to be able to get my vehicle serviced quickly since I have a tight schedule as a self-employed person.Highly recommended dealership for purchase and service.

We recently visited RBHonda to consider a vehicle upgrade. Allen, our sales consultant, helped us with a test drive and firming up our preferences. He then watched incoming inventory for an exact match. When we decided to go ahead, he took us carefully through all steps of trade-in, choosing accessories, and using the features. Allen and the whole team made it an enjoyable experience!

Dave was very helpful, he had the car ready that we were interested in and had driven two hours to see. He had us test drive it and showed us how it parks itself! The insurance and finance people were also very helpful and were very patient answering our questions. I would highly recommend Richfield Honda.

The staff was extremely professional and accommodating. Jordan Black was extremely helpful with finding the perfect vehicle for me. I would HIGHLY recommend shopping here for your next Honda!

When we walked in the front door we were greeted by out Salesman Johnathan Friedman. He listened to our questions about the type of vehicle we were looking for. He was very knowledgeable about all the features of the Honda Pilot. We explained we were looking for a used vehicle. He proceeded to show us the used inventory that was available. We test drove and ended up purchasing a 2016 Honda Pilot. We were able to finalize the deal and drove our new used car home that day. Overall a pleasant experience and so far am happy with the service and response time from Jonathan on the questions we have had.

Repeat customer after a purchase in 2019, back this time for an HR-V and had the same excellent level of support throughout the car purchase process! Alyssa was amazing in helping to coordinate varying levels in inventory to get us into exactly what we were looking for in a much quicker time than expected. Shes was absolutely fantastic with all the communication around what options were available and made everything just amazingly smooth! Cannot thank you enough!

Alyssa Curtis, Dan Peterson and Neil were absolutely amazing to work with! I appreciated their patience and details they shared during the car buying experience. They made the experience so positive and I would highly recommend working with this group! Thank you so much for helping me find my perfect SUV - I loved working with you and again the process was perfect!

I had an appointment scheduled for 0730 and got there about 15 minutes early. Braden took my information and got me right in. Oil, filter and tire rotation, took just over an hour while I waited in the lounge. Perfect. Good service. Reasonable price. I will use them again to keep my Honda in good shape. Thank you.

I was met on arrival and the service rep was courteous. I had planned an hour so remained on site. Additional service was recommended and the information and fees were presented by text. For future service appointments, I will plan to allow more time as I was there for 90 minutes.The service rep contacted me as soon as work was completed and explained what had been done. Overall nicely done.

Recently purchased a new CRV here and Mohamed was fantastic with helping in everything that comes with getting a new vehicle. He made it an easy, smooth, stress free experience for me, Overall great experience, definitely recommend asking for Mohamed if you need anything at this location.

Alyssa was very accommodating in helping us to find the vehicle that we were looking for. We were 125 miles away from the dealership and she put a hold on the vehicle for us until we could get there. Once we got there she showed us the vehicle, gave us some time to think about it and gave us an excellent price, lower than full price. Neil helped us with additional warranty details and so everything went smoothly. We would definitely come back…their customer service is top-notch!

Brought my car in for service around 100,000 miles. The team was helpful and efficient! They were flexible with communication and patient. Got my car back the very next day. Overall a great experience, and the car is running like new! Thanks to Travis and the whole team!

I was lied to about the details of the valet service.My sales person would not cooperate with me on the price of my vehicle. Eventually the price was lowered, but only after waiting 2 months and them lowering the price on Cars.comWas supposed to have a year of free oil changes but only ended up getting 1, and half of my most recent oil change is sitting on my driveway. They also scuffed up my rims. Will never be servicing my vehicle here again. Nor will I recommend anyone else, either for servicing or purchasing.Update: After looking into it on my own, it turns out that my oil plug wasn’t tightened. Practically about to fall out. Could’ve destroyed my engine had it come completely loose and all my oil drained out.

Had some extensive service done here and now my 10 year old 83k mile Civic EX feels tight again like it did brand new. Maybe a tad more expensive than other places but probably worth it assuming the technicians are Honda certified. All in all Im happy, Id definitely go back.

Honda/Paige made this super easy! You literally drop off your vehicle and your contact person keeps you updated with what is going on. They even provided me a loaner vehicle. The people are very helpful and friendly. My 2 year old came with me and she had a great time while being there.

We were greeted immediately upon driving into a parking space ! ( other car dealerships we drove around for a long time and now one ever came out to see if we needed help. ) Andres was very nice, helped me get exactly the car I wanted. Let us go on a test drive, handled all the paperwork, and with the help of others, we left there with everything we needed. Thank you so much for helping me get my dream car!

Internet Sales Professional Alyssa Curtis was personable, not pushy. She treated me with respect and did an excellent job setting up my test drive. I had a pleasant experience and would recommend asking for Alyssa Curtis if you decide to stop in.

Been a customer since 2015. Most reliable place to maintain your Honda vehicle in town. Not to forget, service is extremely friendly and professional, no matter who you work with. I use their shuttle service during working hours so my car gets fixed while I get work done and conveniently get picked up and dropped off.

Alyssa was fabulous from the first contact online to explaining the functions of the vehicle at pick up. Easiest and most pleasant vehicle purchase I have ever done and anyone who knows me, knows how much I detest salespeople and car shopping. I will definitely be purchasing any future vehicles from her at R B Honda.

Greeted as soon as we drove into the service area. Told them what we wanted done, Left our car and went into the building and waited. An hour later, our technician found us and explained what had been done and took us into an area where we paid for the services rendered.Went home as happy customers with our car running smoothly and ready for winter.

Oh my gosh! What a great dealership! If you are looking for a used car, call them and inquire about their warranty deal they have going on. Its such a great deal, I was able to buy my dream car with total confidence that it would last! And...make sure to ask for Henry! We had a blast and lots of laughs. He made buying a car FUN!!!

I am a widow purchasing my own car for the first time. Dave Anderson made this transaction so easy and uncomplicated. I felt like I was dealing with family and someone I could truly trust. He even took time to take a picture with my cell phone of me and brand new Honda, so I could brag about my new purchase to my friends! (Of course, the picture was in front of Richfield Bloomington Honda.) Thank you, Dave.

The salesman Jon Friedman showed me the used car 15 Camry and kindly took us out for a test drive. He presented the car with no pressure and then he followed up with me the next day and we agreed on a price. I got my own loan from my bank and the finance manager Mike Sidhom did a great job sending purchase agreement to my bank. Everything went nice and easy. Thanks for a great experience!!! Top notched service with no pressure to buy.

Every estimate wait time they gave me ended up being twice as long. I understand working on cars is not a fast process but I noticed multiple employees apologizing for the extra long wait while sitting in the waiting room, meaning the dealership over books themselves when they take appointments, or they purposely give low estimates.

I went there because we had a Van that needed repairs, they never told us they towed the van I received a letter from the tow company thats how I knew the van was towed the manager Mr.Holt said he had contact me, but I never receive any calls from them, they had the Van towed. when I got to the tow company they had put $800 worth of charges on us saying that they repaired the Van they didnt repaired it so the tow company had to credit us that money. I dont think Ill be doing business with Honda Richfield anymore. Trust is very important and I cant stand a liar. And I didnt want to give them one star.

When I first came to look for a car. I immediately knew this was the perfect place to look for so I ended up with accord😍the entire staff is amazing. Special thanks to Mohamed for helping me get my dream car.

Matt was truly wonderful! After being in a car accident both Matt S and Chip worked their magic to get me into a car I love! Outstanding service from outstanding people! I will be sending all my friends here if they need new cars!Thanks again Matt & Chip!!!

My initial experience with Richfield Bloomington Honda was great! Zack helped me find the perfect van for me and my family and the finance people were attentive and helpful. After I got the van I had some major life changes and was out of commission for a while. Part of the finance paper work got messed up ( the banks fault not the dealership) and payments didn’t happen. Instead of threatening me or giving me a hard time they understood the hardships I had and worked with me to get things back on track. Dan Curry who is a finance manager was polite, courteous and understanding and helped me a great deal. I can honestly say that I will buy all future cars from Richfield Bloomington Honda because they deserve the loyalty.

Leanghout, was very helpful.He didnt suggest any more than I needed.I liked the brake report.When I got home, I had the Honda advertisement and discount coupons.I wish that would have been suggested.Your records show, I am a good customer and I get your mailings.

I am really enjoying my new car thanks to Mohamed. I went to rb Honda and was unsure what car was best fit for me. Special thanks to Mohamed for helping me find the perfect vehicle. He had amazing customer service skills and the whole process was fast and easy!

Alyssa Curtis was amazing! We walked in on a Tuesday night and drove off the lot with a new car on Friday! She answered all of our questions, was friendly, reliable, and so thorough. It was a great experience! We give the highest recommendation!

Just had work done on our Honda Pilot and as in the past, they do not disappoint. They checked us in quickly, set us up with a rental car for the day, and kept us updated with text messages throughout the day. The work was completed as originally promised and we are completely satisfied. I definitely recommend Richfield Bloomington Honda for both purchase and repair. They take excellent care of their customers!

BRADEN L was fantastic. Great Customer service. Great attitude.

The minute we walked through the door Andres made us feel welcome and comfortable. He was very helpful and knowledgeable getting just the right information and finding us the perfect vehicle. The whole process went smoothly. Andreas is very good at his job, enthusiastic and loves what he does. Thank you Andreas!

Marcia Sanchez was wonderful to work with. Thanks to her, I have a beautiful new vehicle that I LOVE! All the workers there were very friendly and had smiles on their faces. Highly recommend!!

Customer service was fine, but the oil change and tire rotation took 3 hrs, because they forgot to get my vehicle in for service. Even with an 8:15 am appointment. Offered no discount due to the inconvenience.

We bought our last car at Richfield-Bloomington Honda, and we’ve done it again. It wasn’t a given, though. Without the prompt, informative, and confident service from Brent (Sales Associate), we wouldn’t have purchased this vehicle. Brent made the process incredibly easy for us: Brent provided an immediate & personal response to our online inquiry, arranged a time for a test-drive at our convenience, secured a fair price for our trade-in, and also secured our carefully selected vehicle from another dealership.Brent communicated efficiently via phone, text, and email during the decision making process, including the coordination/installation of multiple accessories that we also purchased.Brent’s exceptional communication continued throughout the documentation & financing portion of the purchase as well. Brent’s informative, detail-oriented, and thorough approach with us helped create a fun, relaxing, and confident buying process, which directly led to our purchasing the vehicle with confidence.I would absolutely recommend that you reach out to Brent if you are going to be buying a car. You will be happy with the product, the service, and the experience!

Buying a car in todays market it not an easy task, so when my wife ended up needing to buy a car due to unforeseen circumstances I immediately grew anxious. Zack Anderson went above and beyond to make sure all of our needs were met and managed to get us into the perfect car (no small feat given the inventory he had to work with). Zack was very knowledgeable about the car and stayed however long it took to answer all of my wife and Is questions. He gave my wife a complete walk-through of the cars myriad of buttons and features and she felt very comfortable leaving in her new car, which was a HUGE upgrade from her 06 clunker. If you want top notch service and someone who is dedicated to putting you in the perfect ride during this insane car market with little to no compromises then look no further than Zack Anderson and RB Honda. Thank you!

The staff here did much more than just go through the motions. Mo was a top notch salesman who really knew what he was doing. I would recommend this dealership to anyone!

Henry is the best - he is friendly, knowledgeable and goes above and beyond to ensure you are happy/driving away with something that fits your needs.Bought a second vehicle from him today. Highly recommend. :)

Waited An hour and a 1/2 for a tire rotation and oil change and then at the end they recommended other services. They didnt seem to want to explain more in depth why the services were necessary. Prices also seemed quite high.

The gentleman who helped me, Brandon, was very kind, very knowledgeable and made the experience very pleasant for my first time at this location. However, I’m giving a 4 stars because after getting my vehicle back I noticed some minor damage. The paint in two small areas on my vehicle was chipped and that same area was dented in. It’s noticeable but I understand accidents happen so really not making it a huge deal out of it. Just thought it would be good to make others aware.

I bought my first car about a month ago and I have rarely received such exceptional service in any industry. Every step of the process was carefully explained to me, my salesperson, Nick Cruse, was extremely helpful and friendly, and Ryan Sicora, the manager was fantastic as well. I will be a customer here for years to come.If you are purchasing a vehicle, you could not do better than the team at RB Honda. 5 stars all around.

I just bought a 2022 Honda CRV EXL Hybrid through Alyssa. She did a fantastic job at getting me into the vehicle trim level and color I wanted before winter. She offered me the best price compared to other Honda dealerships in the metro. She is organized, professional, and experienced in this industry. I researched and test drove vehicles for months, and am so happy I decided to buy from Honda. Daniel did an excellent job showing me the how the vehicle works and the new technology it offers. Thank you all so much!

Brandon B was amazing and very friendly and also clear with his explanations. Thanks to him for servicing my vehicle and doing an exceptional job. I’ll definitely be going to him next time!

Had a great experience at RB Honda! I came in and they got me the car I wanted without hassle. The whole process was smooth and fast! No long waits or upsells. I would recommend Dave Anderson and Chip to anyone!

Did a great job, everything turned out well, and had fantastic service!

First time to go here for service. Service advisor Leahngout Prom was a pleasure to work with. He was very transparent and explained the details of the maintenance works to me clearly. I got my Honda at promised time. Will definitely work with him again and be back here in the future.

I had a great experience buying a used car for my teenager. I dread buying couches and cars and had a pleasant experience at this dealership. Matt K. was fabulous to work with! He was straight forward and provided me with additional information and pictures. My experience was worth the further drive. Thanks RB Honda and Matt K.

It was good! Pretty easy process, and they were good about letting us know what was going on and how long we had to wait. Car was a bit dirty (probably just from other people driving it) but there was dog hair in the back still. Otherwise I love my new car!!!!!

A big thank you to service advisor Travis! I travelled to Minnesota from Nebraska to watch my sons football game. My car was dead about 1 hour prior to kickoff and I really thought Id miss the game. I called Travis and talked through my problem. I was able to get my car jump started and over to the Honda service team. In 20 minutes I had a new battery and was still able to make it to the game with time to spare and cheer the Nebraska Wesleyan Prairie Wolves to victory! Thank you so much for the outstanding service!

People were friendly and helpful. Appointment was on time and quick and easy. The only negative is that every time I go there they tell me I need to change my cabin filter. I know its not expensive, but I do it regularly myself and I just did it, so I know it doesnt need changing. Makes me wonder what else they try to sell folks thats not needed. I have a mechanic who is also a good friend so I know the condition of my car. I believe they do good work and I mostly trust them.

Mohamed was AMAZING!!!! If you go here, go see him! The experience as a whole was the best car buying experience I’ve ever had! Will definitely use these guys in the future and recommend them to others!!

I loved the service, they were very friendly and professional. My car was done on time and getting the shuttle to and back was very quick. Keep up the great work. 🙂

Great service great people…. For a very busy service department they really do make an effort to look after people. Thank you again Brandon

Alyssa was amazing! Came in knowing I wanted to do a lease option but wasn’t sure exactly what kind of car I wanted. After discussion with her and a couple of test drives, I am a proud new first time car owner! She found a price and a car that suits perfect for me. Thank you!!

Historically I’ve had good service experiences here. This time however was different. When making the service appointment for an oil change I said I don’t have another car so I would have to wait to which he made a note so they would be aware that I was going to wait for my car. I also said to please replace the front and rear wipers.When I checked in for my appointment I was told it would be 1.5 hours. I also reminded them to replace the wipers. After waiting for 2 hours, I was told my car was just being brought into the garage to be worked on. They apologized and said it would be just 45 more minutes. After waiting 1.5 more hours my car’s oil change was done. 3.5 hours total for an oil change. On the way home I found out they had forgot to replace my wipers. It was a waste of a morning.

I got the exact Van I wanted because Gabe was able to hold it for me. He was very patient and I ended up with exactly what I wanted, now what’s better than that!! Thank you I love it!

I am not thrilled with my last visit the way I usually am.The service rep was super pushy, didnt even have the part. Applied only one coupon, didnt tell me I was eligible for a loaner car while my car was being repaired. I dont like being taken advantage of, and this time I felt like that. Usually the rep is on top of everything. They will tell you in advance what you can and cannot use as far as offers are concerned. If I had known i can only use one coupon a day, Id just do the service in multiple days to save the money. Also, he didnt tell me that when I change my tire the alignment will get done any way, knew i wasnt buying tires right away but still did and charged for the whole alignment. This was seriously so disappointing. Previously i gave this place a 5 star because i never got ripped off before this trip.I am officially not going back to them.

I had a great experience here! I was in a tough spot because I hit a deer and insurance totaled my Honda Fit. I wanted another Fit but the supply where I live in SD was extremely limited. I was also on a time crunch because my rental car only lasted a few more days. I inquired about a Fit but it sold before I could get there. Another one came in, in my dream color too! They were able to hold it for me and I came to town to buy it. The price was great despite the expensive used car market currently. They truly deliver when they say they are priced low! All of the staff I worked with were friendly and not pushy at all. They gave me plenty of time to check out the car and think things through. The fact that I live out of state wasn’t an issue either, so I would definitely recommend them to anyone in the cities or outside the area looking for great options and genuine service!

I tend to stay away from big dealerships.Because we are not rich and know our financial limits.Richfield Bloomington Honda treated us really well and as though our buying experience was important.We will return and search out Ray for our next car

Great Experience. I was looking to add a vehicle to the household for my soon to be licensed 16 yrs old daughter. Both sales managers, Ryan and Drew, helped me make a great decision on the HRV. Gabe Falconi went over all the features with me and explained all the technology. Neal in finance made the financing super easy and quick. I would highly recommend this dealership!

Great service and friendly staff. I was there for a quick service of my car (basic checks, tire rotation and oil change) and it was faster than I was expected on a very busy day. The appointment scheduling was easy. I was received by Braden who was very reasonable and quick. I have Honda service contract which was bought in Wisconsin and was not Richfield Honda recommend. However Braden took efforts to make sure it gets added to my record so that next time onwards I dont need to call them and get it settled. So it was certainly an extra mile service for me.I would highly recommend this place for your Honda service. Thanks

As always, Richfield / Bloomington Honda has made my life easier by getting my car done quickly, giving me a ride home so I didnt have to wait in the waiting room, and making my car safe as can be. I really do highly recommend them!

Recently purchased a new CRV here and Matt Knight made the process so smooth and simple. Would highly recommend him and this dealership to anyone in the market for a new vehicle.

Best dealership ever, they are very welcome and supper clear about the options that are available to you if you want to buy a care. Allen Jevning was out sales man and he was great. Thank you!

The service provided was good, but overpriced.Even with a coupon, an oil change and what should have been a courtesy inspection on our 2018 Honda Odyssey with no known issues cost over $160. That’s ridiculous.We will likely consider taking the vehicle to one of the other Honda dealerships in the area or even one of those quick lube places for faster and more cost effective oil change service in the future.

When I arrived I was immediately greeted and after a brief discussion of the work to be performed I was shown to the shuttle service area. I was given a free ride and I was able to follow the progress of the service work via email. After which I was picked up and brought back to RB Honda. My car was driven over to me and it was washed and looked sharp. I must say that it the best service appointment Ive ever had.

I recently traded out my lease for a new Honda CRV- Matt Knight helped me out and he was very accommodating to my needs! He went above and beyond and even helped me get my car seat covers changed and reinstalled, I really appreciate the service he provided and everyone that helped make this trade possible! I highly recommend Honda and Matt!

Do not work with Enrique, the finance manager. He blatantly lied to my face about the payments for the car I was purchasing to get me to sign the papers. After the papers were filled out, I was told the exact opposite by sales and their insurance worker. I’m left paying $300 more a month than what I had originally signed for.

Best car buying experience in a while. No pressure, vehicle was in excellent condition, sales and finance team worked together to make it a 5 star experience. Had to buy my own water on a hot day lol..

Was able to make an appointment by the phone. The day of my appointment got in a little bit early, everything that needed to get done got done plus more. Great service!

Gabe was fantastic with helping in everything that comes with getting a new vehicle. He made it an easy, smooth, stress free experience for me, definitely recommend asking for him if you need anything at this location!

Matt in service did a fantastic job. I was really in a jam with some serious issues with my car and he got it repaired fast. Thanks Matt! Great job!

Our experience purchasing a Honda CR-V at Richfield Bloomington Honda was overall disappointing and won’t be back. We test drove the CR-V on a Tuesday morning and put a $500 deposit on the vehicle to hold it until Saturday, when my wife and I could make it to the dealership to sign the papers. I was told the $500 deposit would be applied against the final purchase price if we bought the vehicle. In the meantime, Honda was to arrange financing information and get back to me on the price, lender, and interest rate. At that point, a payment sheet was provided for another CR-V which I had inquired about but was already sold, so I asked for that to be fixed and to provide final information in advance of Saturday. I was told Tuesday evening that the information would be sent over “shortly”, however two days passed and no information was provided until I followed up. At that time the sales representative told me they did not have access to the financial information and a finance manage would have to contact us. I continued to follow up to obtain the final financial information prior to coming to the dealership Saturday, but never received anything other than verbal information. Come Saturday, we are in process of singing the purchase documents, and we are informed that there is a chip in the windshield that needs to be repaired (why was this not taken care of during the 4 days prior to the purchase?) and we would be contacted on Monday to schedule an appointment to have the window fixed, meaning we’d have to return to the dealership again (we do not live close to Richfield). No big deal but an annoyance and inconvenience. We wrap the paperwork and get the overview of how to use some important safety features of the vehicle prior to leaving the lot, which was great and really appreciated. Before pulling out of the lot, I check the purchase agreement one final time and notice two errors: 1) the purchase price for the vehicle was for the OTHER CR-V that we had inquired about, not the CR-V we had purchased, and 2) the $500 deposit was not applied against the final purchase price and nobody from Honda mentioned it. I immediately walked back into the dealership to have the issue fixed, and the issue was ultimately fixed early the following week via a credit card refund, however, again just shows poor internal communication within Honda and lack of attention to detail. Last three points on this are that 1) we had to reach out to Honda as nobody contacted us on the following Monday to schedule the window repair appointment, 2) we had a couple clarification questions on the warranty we purchased and have not head back, and 3) sales rep told us we could put $6K on our credit cards ($3K per card) but at time of purchase only had the opportunity for $3K total. I am sure others have better experiences than we have, and this may be rare, however just a poor overall experience with RB Honda. I would give 1 star but the safety feature demo bumped it up to 2 stars.

Everything was great, but in principle I never give the highest score. Randy was informative and helpful. I used the complementary shuttle service for the first time. Worked great, both drivers were excellent.

Alyssa Curtis was so, so helpful! I wasnt sure about what car I wanted, but she was very informative and answered all the (many!) questions we had, and I eventually made a choice that Im really happy with. Im really grateful I had someone like her to assist me with my very first car purchase! It was an amazing experience, thank you so much!

I had the best experience here, Always fast, and super friendly people! Neal from Finance, Brent from Sales, and Travis from the Service department are the best super down to earth people no pressure. Wouldnt buy a car anywhere else!

I came here and the service the staff provided was top notch. Braden was awesome, very knowledgeable and helpful. Thanks Richfield Honda and Braden for a great experience I will be back.

Alyssa Curtis, Neil and Dan were absolutely an amazing group of people to work with!! I know I am high maintenance and I have a ton of questions... and I do have high expectations. They were patient, provided detailed information, extremely professional and shared all the information with a smile. I would recommend them to anyone - especially to those looking for honest, supportive and educational based support. They made the car buying experience a positive-outstanding experience, which I much appreciated!

From the first greeting to the end of my visit for an oil change, the guys were friendly, considerate, professional and very helpful; they answered all my questions and concerns quickly with a great attitude. I would hire them hands down!Thanks for everything!

I arrived for my appointment on time. I was greeted promptly by Carter Brandon who explained what to expect as far as the wait time and the work that would be done. It was a beautiful morning so I sat outside to wait. My car was ready within the time frame I expected and I was on my way. Thank you for such good service!

⛔️⛔️⛔️Really bad customer service. This dealer service will rip you off as much as they want. They kept my car for 2 days and didnt fix anything at all and keep recommend putting a NEW Brake every year with the reason No Warranty for 12 months. Why do you fix anything that will break down again in the next 12 months like to that? Price is not cheap at all $300 last year and today 10/07/2021 they keep asking for another one for $400. This is ridiculous….THIS IS A WARNING FOR NEW CUSTOMERS

Bought my car with Andres Galicia. Great customer service and very friendly. Thank you for making my first car purchase a very smooth process.

I always appreciate the great service from Bloomington Honda! Staff are friendly and honest. I walk away from each visit learning something new about my vehicle and its maintenance, which I appreciate as someone who is not highly knowledgeable in mechanics.

Felt comfortable with sales rep, Jason Black. He wasn’t pushy or overbearing with selling a vehicle to me. He explained any and all my questions so I understood the what, how, and why.I’d definitely would recommend Jason Black to family and friends, if they needed someone to help purchase a vehicle from Richfield Bloomington Honda.Thank you.

Mohamed is a wonderful sales person to work with! He knows Hondas inside and out, hes open and flexible, and works hard to make sure you get everything you want in your new car. My husband and I have been going to Richfield Bloomington Honda since 1984 because of their continued excellence!

Shelly in service department was excellent and they serviced my car well .she is a wonderful person she did everything and help me out immensely.

Shelly provided great customer service. I was there for recalibration after a windshield replacement, but they were also able to take care of a door ding very inexpensively. Happy with the service I got.

I came in to get my Honda serviced and was met promptly and ensured Id be taken care of properly for my upcoming road trip. Michael was very professional and I am definitely going to be returning for further services.

I thoroughly enjoyed buying my 2 cars here. The lifetime powertrain warranty is a nice perk, and Jonathan in sales was fantastic to work with and made buying a car a pleasure. Unfortunately, my experience with the service department has completely ruined my opinion of the place. I have found the service advisors here to be either highly incompetent or highly exploitative - Im not sure which is worse. Not only have they tried to push me to pay for issues their own techs caused and were either too greedy or too incompetent to rectify, but this last time they tried to charge me after the fact for service I specifically told them I DID NOT WANT, only then to find that they hadnt even performed the service they were trying to charge me for. Id have been taken advantage of both times if I hadnt called them out on it. Id like to think that there could be some resolution to this problem, but unfortunately theyve lost my trust and I dont think that it can be regained. 1 star overall because sales didnt disappoint like service did. Graded separately, sales 5, service 0.

Zack was wonderful to work with in buying a car. He is knowledgeable, relatable and an over all good guy.The only negative was that we had been told it would be an hour for closing/paperwork but took a good 2 plus hours. Lots of “sitting around” time. I felt the process to could have been more streamlined and coordinated.

I just purchased a 2018 HR-V from Alyssa Curtis at the Richfield Bloomington Honda. Her expertise and comforting disposition made me a very happy camper! Thank you for making my first vehicle purchase easy!

Friendly, courteous service staff. In and out in timely manner. Nice to get a carwash too.

I have to say working with Alyssa Curtis was fantastic! Alyssa gave 150% so my experience in purchasing my beautiful CRV was smooth and positive. She is a professional who knows her business and wants you to have the best experience possible. The entire experience from the beginning to when I drove my vehicle home was a 5 stars! Thank you Alyssa and Richfield Bloomington Honda.

Richfield Bloomington Honda, and Specifically Maritza R. went above and beyond any dealership or any car sales person experience in my entire life. She is aware of how I find buying a vehicle from a dealership can be too long, too aggressive and just plain obnoxious! Well she broke the mold. I highly recommend this dealership. They all went above and beyond in every single way. My plate was full and they worked ever detail out with a positive attitude, no questions left unanswered with patience. You are a gold level place! Stay real and know your amazing!!

Very disappointed with lack of ownership of misleading sales. My wife and I feel like we were told everything we needed to hear to sign and buy but when where there issues they are not willing to take ownership over their errors. Sales team showed no empathy through correspondence.Service team is amazing though. The service people treat you with dignity and respect.

The process was easy. The salespeople we great. I got a beautiful 🥰 car that I love 😘😘😘. Thanks everyone.

My wife and I traveled an hour and a half to buy a car from this dealership because of the lifetime warranty they offered. During a recent oil change we were told that the spool valve had gone out and that it was not covered under the warranty. I spoke with the service manager here and in the end they stepped up and took care of the problem for us. In the end I am happy to have done business with this dealership.