Great new location. Professional, no pressure and knowledgeable sales staff, who are ready to answer any questions about the various product lines. Easy to purchase, easy to schedule delivery, and received on-time delivery within a few days of purchase. Great experience with a truly locally owned business.
Wow! What a great experience! From my inquiring phone call to our showroom visit, purchase and outstanding delivery and set up.We love shopping local and not paying more for doing so. The inventory Sierra Mattress carries are exceptional in quality and outstanding in value.Thank you for the amazing customer service!
Just had the most wonderful experience with Sierra Mattress Company! I called the company, talked to Tony. My adjustable bed base had quit. He was highly knowledgeable. I needed to know about room under the base as I must use that space for storage. Tony actually got down on the floor to check out what I needed to know! He was most patient & helpful. I bought the adjustable base which Jim & Tony delivered. They decided to check out the old bed. Since it was frozen, they unplugged the control box connection, plugged it in again which caused a reset of the controls. The old bed then worked! They suggested returning the new bed base for a refund. So I did & was charged only the delivery cost. It is amazing how the people in this company do business with the customers needs in mind. They are most respectful & friendly, highly motivated to really help the customer, never got pushy, are cooperative with delivery requests, and even have very good prices. It feels so good to deal with the owner, Tony, and the delivery guys Jim & Tony. I feel Ive been very well taken care of in every respect in the experience. THANK YOU!
Thank you Sierra Mattress Company for an overall great mattress shopping experience. I went to a couple of chain stores first and didnt like the high pressure vibe, plus they didnt have anything in stock. Sierra Mattress is local and you can tell they care about you as a customer. The delivery guys Drew and Jason were great. They helped us move a couple things around to fit our new bed. Thanks guys! This place is great, give them a visit if you need a new mattress!
Went here based on other good reviews and couldnt agree more. Recommended the perfect firm mattress right off the bat, unlike most stores who have no real idea what that entails. Zero pressure just solid facts, awesome quality, fair price, great guys. Couldnt be happier with the experience and mattress, and to support local business to boot. Thanks guys!
I needed a new mattress for our guest bedroom and went to Sierra Mattress Company to see what they had to offer. What a great company!! Not only did they have exactly what I wanted, the price was the best in town! AND they delivered the mattress the same day and removed our old one at no cost! Very friendly and I would recommend them to anyone. Thank you so much for the great service!!
Oh my gosh! This is the most HONEST company we have had the pleasure to deal with in a very long time!My mom has an adjustable bed base that stopped working - it actually froze in a sitting position. She found Sierra Mattress Company on the internet and decided to go in and see them in Reno, NV. She found a new bed base that she wanted, at the right price, so she bought it. She has specific space needs under the bed for storage and, since she cant kneel, Tony (in the store) got down on the floor and did the measurements for her. Tony was attentive and not pushy in any way. They were to deliver it on August 11 and take the old bed base away.Jim and Tony arrived as promised and proceeded to look at the old bed. They found the control box and thought to reset it first before removing it JUST IN CASE. Well, the old bed started working! They suggested that it would probably work for another 10 years and that my mom may want to consider keeping her old bed base and refusing the new one. We did just that!!!How many companies do you know who will trouble shoot the older item and not demand that you keep the new item as well???? They are old-school in customer service. It is refreshing and so appreciated amongst those of us who are old enough to remember the days where customers came first.Thank you, Sierra Mattress, for being old-school and taking the honest road. If a bed is EVER needed, you are where were coming to! You have a supporter for life.
We just purchased 2 mattresses from Sierra Mattress Co and we could not have had a better experience! Tony, Matt, and Gino all helped us find the right mattresses without any pressure or sales tactics. And when delivery day came, it was Tony and Gino who delivered and set up the new beds, and then they took the old beds out. Delivery and haul away were free. I’m so glad we found Sierra Mattress Co, a local business with a really great team! We cannot thank you enough!
Gino was extremely helpful in our selecting the best mattress solution for our needs. We can finally enjoy a good nights sleep. This is the best mattress store to be found in Nevada!
Sierra Mattress is why buying from a locally-owned store is best. When a family medical emergency required us to buy a mattress immediately, Matt and Tony helped me select the most appropriate mattress at a very reasonable price and then delivered it free of charge within 24 hours. None of the major chain stores could compare in either price or service. When the time comes to replace our other mattresses in our home, we will go to Sierra Mattress. These gentlemen are impressive.
Exceptional experience! From buying my mattresses, to the follow up and delivery, this was an outstanding experience! If customer service is missing for you lately, you’ll find it here. Also, support your local businesses. These folks treat you right!
I was shopping for something simple and not too expensive, a mattress for guest room that will be used infrequently. Despite not being a high end shopper the salesman who assisted me took plenty of time, shared some good suggestions and insights and was super friendly. He did not at all try to upsell me. This store absolutely believes in old fashioned customer service! The two men delivering mattress were also so polite and friendly and right on time. The truth is, my mattress did take longer to be deliver than we all thought. But they were so nice, very apologetic about the wait... that i sure think they still deserve the highest rating. If ever I am shopping for a mattress, I would definitely go back.
Tony was incredibly helpful and very informative, after a long day of searching for a mattress and base that was affordable and suited every need. Tony made sure we went home happy. The best part is it’s locally owned business so you can be sure to be well looked after. Thanks for our amazing bed !!
My friend and I heard an advertisement about this place and she need 2 twin mattresses. We went there and were greeted and helped with the most wonderful customer service. The place was very clean and comfortable. She ended up buying 2 twins for a very reasonable price and they gave her a senior discount also. I highly recommend if you need a mattress come to sierra mattress co. . Thanks guys you were great. Donna And Doris.
Very helpful and patient folks in sales and delivery. Geno was great in sales, let me try several, never tried to steer me to most expensive, and was very patient when I had to leave town twice and delay delivery. Delivery guys were friendly and efficient. Overall very satisfied with my experience.
Very responsive, helpful and courteous. Tony, Matt, and team were fantastic to deal with. I love supporting local companies like this.
I think this place is fantastic, they made everything so easy from picking out the best mattress for my son to the delivery the next day and the set up and removal was fantastic I will never buy a mattress from anywhere else. Thank you guys.
These guys were great! My husband and I had been searching for a mattress all day. After being bombarded in each store, it was nice to enter this one and they allowed us to look around without bothering us, however when we did have a question they were quick to answer.They were able to meet our needs in not only which mattress would suit us best, but also in our budget. They offered ideas of similar mattresses in our price range as well as offered us deals that other big box stores wouldnt be able to.I would support these guys any day over the big store names. Super nice, accomadating, and helpful. Thanks again!
It was a good feeling from the moment we entered the store and were warmly welcomed by Gino, one of the owners. We briefly described the size and type of mattress we thought we wanted and after a short discussion and explanation he recommended the type we actually needed. The paperwork took only a few minutes. Delivery and set-up was done that day. We are very pleased with the product and the service.And, the mattresses are made in the USA!
I just moved to Reno and had no furniture. While looking around for mattresses, I stumbled on this place and boy was I surprised! The sales associate asked what I was looking for, checked what they had in stock and recommended a few mattresses right away. I picked what I wanted and he scheduled it to be delivered ASAP.The delivery men were very polite and efficient. They called 20 minutes before they arrived, brought the mattress in, and rearranged it just how I needed.I really appreciate how quick and painless this entire experience was and how affordable it was too! Im on a limited budget and this mattress was an amazing deal for the quality.
Absolutely wonderful people that are so willing to help find what you need. I never expected mattress shopping to be that easy! Highly recommend
Great service. Professional. No pressureto sell! Matt very personable.
Very pleased with my experience from start to finish! Gino was awesome in store - helped me find the perfect mattress. While I was initially surprised to see they only carry 3-4 brands, there really is no shortage of a range of mattresses to select from. There’s also something to be said for not having choice overload & knowing a store is already pre-selecting high quality options! Ultimately, I couldn’t be happier with what I found, and my delivery was timely, personable and safe. So appreciative of small businesses doing it right, especially when everything else in life feels like a pressure cooker / dumpster fire.
These guys are awesome 😊and my bed is absolutely fabulous before you go anywhere else stop here first and remember you get what you pay for you go cheap you get no sleep🤣 😤. Thanks for setting up the bed for me and the speedy delivery..
Excellent service and explanation of Sierra Mattress products on site. Salesperson was professional and considerate of his customer’s requests. The order was delivered on the day assured and everything was set up promptly so that the customer was able to enjoy a very satisfying and restful sleep.Thank you, Matt and your assistant, and Sierra Mattress.
We are new to Reno. We needed a new mattress and decided to start by shopping local. Upon entering the store, we were immediately greeted and taken care of. The sales associate answered our questions and quickly pointed us to the mattresses that met our requirements. The delivery was on-time and done with care and efficiency. Turns out one of the delivery men is a part-owner and the other was his dad. I personally think that says a lot about the company!! The mattress is great quality (better than what we have bought online) and priced really competitively. I highly recommend Sierra Mattress Company!!
I ordered 4 mattresses urgently for guests coming to stay in a new home, and they delivered within 4 hours, from 1 1/4 hour away. I needed to talk through which mattresses would work over the phone, without seeing or trying them, and they gave me great advice! Very happy with the quality, ease of ordering, timeliness, and the delivery people were super friendly and helpful.
Both Dave and Matt took time to make sure I got the right bed, and at the right price. If you are looking in getting bed. Look no further. I am very happy to buy my bed from them. Excellent customer service, prices and happy to support local businesses.
We try to buy local and we were glad to buy a Diamond mattress from Sierra Mattress Company. Just delivered yesterday and it was our first good night’s sleep in al long time. We liked that they offered free delivery and removal within 30 miles of their store. Other big chain stores usually charge for this. We would recommend buying from them.
We had an awesome experience here! From Gino showing us all of the mattresses, being upfront about all costs etc, never pushing us to buy (I even came back multiple times to lay on mattresses), to the guys who delivered to us, that did not expect a tip and instead were just super appreciative for the Starbucks gc (I didn’t have any cash on me!), it was a pleasure doing business with them. Just good, honest people. We ended up with the Tempur Pedic line, and after 2 months with it, can honestly say it’s the best mattress we’ve ever had. Thank you Sierra Mattress- highly recommend!
Hello first review i ever leave for any company! We went shopping for a mattress not really knowing where we were going to go first and my husband saw Sierra Mattress and we decided to just stop by and just look! Well we ended up doing more than just looking! We bought a mattress! The sales man i think his name is Gino was such a pleasure to work with! He didnt pressure us at all and allowed us to lay on the mattresses as long as we needed to make the right decision! The buying process was easy and the delivery was quicky!! Even the delivery guys were spectacular! They didnt make us feel awkward at all such friendly people!!
My wife and I moved to Reno from across the country and didnt have enough room to take our old mattress with us. We called a few different stores (not this ok ne though) prior to departure to verify if we could get a mattress as soon as we got into town but were told over the phone by other companies that it would be impossible for anyone due to Covid-19. We went here because of their moving sale and were told when we walked in we could have a new king delivered and installed in 1 hour, and they kept that promise. Gino was extremely friendly and helpful, and got us onto a mattress that would work best for us. These guys are thorough and professional. We forgot our mattress cover when we were in store and they delivered one to us with the mattress without us calling and asking about it. I would very strongly recommend these guys to anyone who either lives in Reno or is just moving here like us.
Great service, price. Free local delivery. Thank you Sierra Mattress Company!
We have purchased mattress/bedding products from Sierra Mattress Company on two occasions. Have been extremely pleased with our purchases and want to thank Tony, Matt & Jim for all their courtesy and fantastic service. We like to buy local and there is no need to shop anywhere else than Sierra Mattress Co. Give them a try for quality products and a great deal!
Hands down the best large purchase buying experience I’ve ever had in Reno. Working with Matt to get our new mattress was not just simple, it was a downright pleasure. He made us feel comfortable, safe, and clean while we were in the showroom, and we ended up with exactly what we asked for! He listened to what we wanted, and what our budget was, and worked with us to help us figure out which bed would be best for our needs. At no point did he ever try to up sell us, he just showed us the options that fit our needs, and then gave us time and space to be able to try them out and discuss our options privately. We ended up finding the perfect mattress! And to top it all off, he was able to fit us into his delivery schedule earlier than we originally expected, so we got to sleep on our brand new, cozy mattress a whole night early! Seriously I cannot thank Matt enough for his excellent service and extended efforts!
We bought a mattress from Sierra Mattress Company and are very pleased with the whole experience. Both of their locations are very clean and well laid out. Matt was very helpful and helped us choose the right bed for our needs without any pressure. After purchase the bed was delivered on the day they said within in the hour window they gave us. Matt even called to see how we were liking it after. What a great experience. Highly recommend!
Right now with stores being closed and with all the limitations I can say I was truly amazed by the level of customer service provided by Matt and Tony if this is how they operate under a hard time like this I can only imagine how they are on a normal day. I needed a mattress quick and they helped me choose the correct firmness for my sleeping style and they were able to deliver it same day. Not only were they great in the store but they even had masks and gloves when they came to deliver everything about this mattress store is great if you need pillows or sheets or a new mattress i seriously recommend you come here.
Best mattress store in town! I try to shop local as much as possible and Im so happy I found this store. They are locally owned and operated. Great pricing, product and amazing customer service. I didnt feel pressured at all and end up getting a great deal with free delivery, setup and removal of my old mattress! I will tell all my friends and family about this place! Give them a try before you shop at a chain store.
This is an Awesome Company! My Husband and I had a great experience last week purchasing our grandsons bed. In fact, we are considering replacing our King mattress with another mattress from Sierra Mattress Company. We love the Dimond Mattress line. The owner from the Longley store was attentive, knowledgeable, and excellent with matching our needs to a comfortable, affordable bed. In addition, they delivered and they set up the new bed . He was truly an expert in bedding products and an outstanding person. The store has a soothing setting and his partner is also an expert who came right over to the Longley store to help deliver and set up our new bed. Not only is this a great company, it is a Locally Owned Business we can definitely support. I highly recommend this company. They care about you. Reno Care about them. March 2020
Hands down best place to buy a mattress. Friendly, knowledgeable, no pressure and very kind. Great prices and free delivery. I am really enjoying my new mattress! Thank you!
I love, love, love my new Diamond mattress From Sierra Mattress. My hips were really bothering me in the middle of the night and my old mattress was definitely contributing to the pain. I’m a side sleeper and this new plush, hybrid mattress has made such a big difference. I can’t believe how comfortable it is. I am also in love with my new pillows from them as well. I had no idea that doughy pillows like these existed but I will never go back to the regular traditional ones. CBD and peppermint essential oils in a pillow??? Yes! So, so fabulous. The customer service and friendly, down to earth (no pressure sales) transaction from Sierra Mattress can’t be beat. Definitely the best mattress shop in town. Love supporting local shops like this!
We have had our bed now for about 1 month and love it. The experience here was amazing. No pressure and the owner is extremely nice. He encouraged us to shop around as this was our first stop. After going to a few other places, we came back here because of the quality, environment, and great prices. Highly Recommended Sierra Mattress Company!!!!
The folks at Sierra Mattress Company were a dream to work with. Tony, Mike, and Gino were all extremely pleasant and professional. I can to the store with a mattress size and budget in mind, and Tony helped me get the highest quality for the best price in almost no time. The whole setup was delivered to my house less than 2 hours later. Support local business and give them a call!
I purchased the diamond rock extra firm queen mattress. I am very happy with my purchase. From the initial in-store trying the mattresses to the final delivery, the whole process was seamless. Thanks both owner! I will sleep well tonight! Joe.
Great business and great customer service. I arrived a couple hours before closing, they were very accommodating and still delivered on the same day. 5/5 would recommend
Matt and Tony are awesome! I laid on every bed in both stores and neither tried to push me toward one bed or another, but just talked me through the pros and cons and the features of each. I was able to purchase the bed and have it delivered and set up in my home same day! So great! Shop local with these guys- would absolutely buy another bed from them in the future!
We went to Sierra Mattress and worked with Matt who was AMAZING! My husband and I have two very different ideas of what a mattress should be. He likes a rock hard mattress and I like a fluffy welcoming one. Matt helped us find the perfect mix of the two. The purchase process and delivery process was smooth and quick. Now that weve had our mattress for a few weeks I have to say its the best decision weve made. Ive had back issues for as long as I can remember and theyre practically gone. Thanks to Sierra Mattress sleep has never been better!
Bought a mattress from this local company and love it! The overall experience was great! No high pressure sales tactics that you get at the chain stores! Great prices and free delivery next day. Shop here if you want to get a quality mattress in a professional environment. Thank you Matt and Tony!
Best experience! Tony was great and throughly explained all the mattresses to me. You will not get a better deal or better customer service. The mattress price included frame, delivery and removal of old mattress. It was a pleasure dealing with Tony and meeting Matt when they delivered the new mattress. Thank you Tony and Matt!
Excellent customer service. Amazing prices & same day delivery. I highly recommend
A very professional job exllencent crew.
Best mattress shopping experience. Sierra Mattress Company has quality mattresses for great prices. They also deliver for free, which was big for me as I dont have a truck. I recommend everyone shopping HERE first if you need a mattress. They also have great pricing on sheets and pillows. Thank you Matt and Tony! -JY
Super helpful, responsive staff! Knowledge about their products and current, on hand inventory. The item we purchased (on sale - whoop, whoop!) was delivered extremely fast with great communication. Can’t wait until bedtime! :)
Was in need of a mattress that could be delivered quickly. Sierra Mattress Company was great. They offered same or next day delivery. They had a small but nice and affordable selection of mattresses and got it to my house and setup within 24 hours.
Tony, the owner, went out of his way to help me find the perfect box spring for my girlfriends son. He could have sold me on an expensive version but instead was sincere about doing the right thing. And when we arrived at the warehouse to load up the full sized box spring and we saw it wouldnt quite fit in my vehicle, he actually helped bring it to my house in his own pick up truck. This kind of customer service speaks volumes. Ill definitely be back when its time to upgrade our beds. Cheers Tony! ;-)
This is THE place to buy mattresses in Reno. Family owned, friendly, helpful, professional, VERY fair priced...we need more of this kind of business across the board.My story: I needed a box springs and mattress. I called Sierra mattress Company. Tony, the owner who founded the company several years ago, answered. He said: “yes I have those in stock, & we’re currently doing 10% off. Yes you can buy them today. Oh you need them delivered? Yes I can do that for you myself and then I’ll just head home :-) for the day! “His price was better than all the big-name box mattress stores in town! ( I had already called sex stores!) But even more importantly, he was helpful, professional, humble and kind!
If you want great value, good service and knowledgeable sales people, this is the place. We use them for our furnished rentals and our own personal home.
We had a great experience with Sierra Mattress Company. Mattress Matt walked us through all their options and gave us all the relevant information with no pressure whatsoever. We decided on a mattress we really liked and it was delivered the next morning completely free! They even removed our existing mattress. We are looking forward to many years of great sleep now. Id highly recommend this company over chain stores.
We are beyond happy with our new mattress and had the best mattress buying experience ever! Matt is very polite, professional, personable and knows his mattresses! Our delivery was on the day and time promised to us and we got such a great deal. No haggling, Matt worked with us to find exactly what we needed. He even removed our old mattress upon delivery. We HIGHLY recommend Sierra Mattress company above any other option. You will not get better service or quality anywhere else.
Think global.... buy local.... Excellent product, superior service and no buyers remorse. I did my research and am adding another 5 star review. Thank you Tony for a great nights sleep!
Matt and Tony are a pleasure to deal with. Mattress was delivered and setup the very next day after purchase, they even hauled away the ols matress. They are very knowledgeable and professional.
Awesome local business with great mattresses. Tony helped me out and I am very satisfied with my matress. This is a great place to go if you are looking for a matress
Beyond thrilled with our new mattress and so thankful we stopped in Sierra Mattress Company. Being in the middle of planning our wedding and moving into our new home, we needed a new mattress. Matt and his wife were so incredibly sweet. Not once did we feel pressured or bombarded to buy something. They answered all our questions, great price, and delivered exactly when they said they would. I literally felt stress free in buying our new mattress which in the middle of planning our wedding, it was a first stress free situation I’ve had! Thank you so much!!
My husband and I recently purchased a bed from Tony at Sierra Mattress and we could not be happier. The bed is everything that was promised and we’ve had several weeks of amazing sleep. We will definitely go back to Sierra Mattress for all of our bedding needs and I highly recommend them to anyone in need of a bed in Northern Nevada.
I can’t say enough about how satisfied my husband and I are with our mattress buying experience with Matt. We ended up with a mattress that is perfect for both of us thanks to Matt’s recommendation after we discussed both of our sleeping styles/preferences and our budget. Our mattress was delivered and set up the next day and they even took our old mattress to be recycled. We will definitely be back for future mattress purchases.
Having just moved to Reno and sleeping on a futon working 12 hour shifts I was so close to just throwing in the towel and ordering a mattress sight unseen from amazon, and for someone with back problems that was not ideal. I found Sierra mattress co. Swing by on my lunch break, the staff helped me find a great mattress at a far better price than amazon, and delivered it to me the next day and set it up!! I can not recommend them more, they are a prime example that you can’t beat family owned quality service!!
Fantastic! Great products! Great people!!!
Awesome place to buy a mattress! Matt was professional and helpful without being pushy! Stopped by Mattress Firm and RC Wiley, but their big sales turned out to be a scam. Sierra Mattress was honest and offered a great price, free delivery and even hauled away my old mattress. This is the best place in Reno to buy a new mattress - In my opinion.
Awesome mattress company! Was able to provide me same day delivery. Helped find me flexible deals for my situation awesome people awesome service!
Cant say enough about my shopping experience at Sierra Mattress Company! Tony (the owner) was professional, friendly and knowledgeable. Delivery was easy (and free) and my new Diamond Mattress is beyond amazing. Highly recommend this local mattress business. Dont even waste your time going to the big national chains (unless you like being hounded by commissioned salespeople).
Definitely a local company I will do business with again! Went in and spoke with Matt who was extremely helpful in selecting a mattress that was best for me and fit my price range. Delivery was even available next day! Matt and Kenny were phenomenal moving my bed in quickly and hassle free.
Wonderful people, company, and product!
I just moved from out of town and Im glad I came across this gem. Tony was super friendly and helpful from the moment I walked in. I found just the right mattress for the right price, and I was in and out in no time. I was fully expecting to be sleeping on my air mattress for a while until I found the right bed, but one quick stop at Sierra let me avoid that, and after the free delivery and setup I was sleeping on my new mattress the very same day. Seriously check this place out, you wont be disappointed.
Great mattresses at great prices (including free local delivery, setup & removal of old mattress) but most importantly of all GREAT PEOPLE, the owner Tony is such a nice & helpful guy!DEFINITELY the first place in Reno/Sparks that I would recommend going to if youre looking to buy a QUALITY new mattress
I bought this mattress because Ive been looking for years for a mattress that wont hurt my bad back. Ive gone thru multiple mattresses and spent thousands. This store and the owner were great! I loved that they werent pushy, they were informative but didnt hover (I hate that), they knew just how much space to give you. Also when my mattress came in they were nice enough to deliver it after hours, around our schedule, which I couldnt appreciate enough. Ive been sleeping on the mattress for only a few nights now but so far so good. However, I also love that they offer you a time period to test it out. You cant return it but you can exchange it for a different mattress, so Im good with that. I will recommend this store to everyone I know and just wish I wouldve found it sooner!!
Great place to shop for a mattress. Bought our Cal King set there along with some pillows. Staff are great and extremely helpful. Locally owned with good pricing.
Tony at +Sierra Mattress Company helped us so much in finding a good twin bed for my son. After getting out of the Air Force and moving back to Reno, we needed necessities for our new home, one of those being a twin bed for our son who had outgrown his toddler bed.We went to Tonys shop on the recommendation of my Aunt, then shopped around but, ended up back at Sierra Mattress because Tony offered the best deal on a excellent bed at a great price.We highly recommend Sierra Mattress Company, Tony is very nice, low pressure and highly knowledgeable about the bed sets he sells.Check it out, you wont regret it!
I initially met Tony when he called me to build him a sign for his new location. He eventually went with another company but offered to help me with my mattress needs. I went in to his new location and sat down with him to explain what I needed. He took me to one of his higher end models and had me lay down. I tried every mattress in the store and settled on the first one he had brought me too.I have been shopping for a good mattress for a while now, and know the pricing of the competition. When I saw Tonys prices I new then and there that I would be buying today. Not only because of the Low prices, but also the quality of the Diamond Line of mattresses. I will never hesitate to send anyone to his location, Knowing that they have great quality mattresses as well as AMAZING prices. Thanks Tony I wish you the best of luck in your new location..... But next time buy a sign from me;)
After needing to downsize from a King to a Full, and taking a loss at another mattress store I decided to GO BACK to see Tony at Sierra Mattress Company.Just like when I bought my Cal King mattress 2 years ago, he never fails.BEST PRICES, BEST CUSTOMER SERVICE plus the extras like FREE delivery, setup, removal, and frame (unlike the competition)I was able to get a BETTER mattress at a CHEAPER price than what I paid at his competitor.So take it from me and learn from my expensive mistake, forget the rest and go to THE BEST.
We found both Matt and Tony very nice and wonderful to deal with. Their patience was appreciated as we went to both showrooms to learn about as many options as possible. The delivery, set-up and disposal was on time and everything went as promised. Highly recommended!
I just to say that my purchase at Sierra Matt co. was perfect... I went in hopeing to purchase a quality mattress for less than i ended up paying >> However i am so Happy with the Mattress Set i bought that the Extra i paid was worth every penny because its EXACTLY what i wanted and hoped for !! and i know without the expert Guidance from Dave he listened to me explaining what i wanted in a mattress and encouraged me to take my time trying each different mattress finally asking to just try the very last mattress even though it was out of my budget he said and i was so happy i did because i knew this was the ONE i was looking for ! its been three months of solid Bliss.. Im so happy ..Thank u Dave Vickie
Sierra Mattress company is the greatest! I purchased my Diamond Mattress and Egyptian cotton sheets from Tony (the owner) and he made the whole process so easy! Its so rare with companies these days where you get to work one-on-one with the owner, its such a refreshing experience. If youre brainwashed like I was about brand name mattresses, definitely check this guys out first. He carries lines that are a bit less known, but are WAY cheaper and WAY better quality. I cant say enough how great my experience was!
Good Stuff and Great Prices...Friendly and Helpful..
Thanks for the great bed and for the great service.
Outstanding service! One of the most professional and personable locally owned businesses in Reno. Great selection of beds at amazing prices. Tony made me feel welcomed and wanted at his store. Not to mention the quality of the beds were way above par.
Great local store with amazing prices! The sales person Max was very knowledgeable and not pushy at all. We ended up getting the bed delivered that night... FREE delivery, FREE setup and FREE removal of our old mattress. We will be back for our next bed!
There is a reason why Sierra Mattress Company is rated 5 Stars. Not only did Tony deliver my new mattress and pick up my old one for free, he also stood by his words to deliver quality and provide outstanding customer service! The hubby and I was in need of a new bed and were extremely satisfied with our purchase from Sierra Mattress. Support local businesses and avoid the hassle of being pushed to buy. Tony will treat you like a million bucks and his mattresses will also make you feel like one too. Thanks Tony!
So my girlfriend and I were originally going to a mattress warehouse type place nearby that claimed they had 50-75% off retail on new mattresses, but no one was there and the door was locked when we arrived. So we decided to check out the Sierra Mattress Company on Longley, but only to look around, because we assumed they would be far out of our price range. We met Tony and he showed us all of the features and advantages to Diamond mattresses, and gave us a fantastic deal with financing on a top model Diamond mattress, and got it delivered same day with short notice. I would highly recommend anyone looking for a new mattress, check this place out before you waste money on a discount mattress that’s going to leave you sore and miserable for the next however many years.
If youre looking for a quality mattress along with great customer service, then Sierra Mattress is the place to go! Tony was happy to help me find a mattress for my needs and delivered it the same day with his business partner Matt. They even did the set up & install. I highly recommend this store to anyone looking for a new mattress.
I ended up finding an amazing mattress at a great price! If you are in the market for a mattress go visit them today!Did I mention they also offer a military discount and FREE local delivery!!! Best Mattress Store in Reno!
Told ourselves we wouldnt go to just one store but Sierra Mattress was the first store we went to and ended up leaving with a new amazing mattress. Tony was so approachable and very knowledgeable. Overall great experience and the place to go for Mattress!!
Tony Kevin and mattI dealt with the owner Tony in the showroom. They had an o.k. selection of mattresses. However the experience purchasing and having the mattress delivered was 5 star. Kevin and Matt were the delivery men who showed up quickly removed my old mattress and set up the new one. The whole process took a single day. I showed up in the morning and they delivered the mattress for free the same day. Even if it was the next day or a week later it was well worth itIll update the review after sleeping on the bed for a while. Thank you for your excellent service!Edit: after nearly a month of sleeping on my gel top mattress I have to say I am very happy with the quality of the bed I purchased.
Matt and Tony delivered my Diamond mattress and base themselves within 2 hours of me visiting the store! I just moved in to a new place and needed a bed ASAP. Matt and Tony went above and beyond to deliver a bed before bedtime. I dont usually write reviews, but this is one of the best customer experiences I have ever had.
About a year and a half ago, I purchased a mattress set for my sons room, which he loves. Recently, Ive been having a lot of back pain and decided I needed a new mattress for myself. I went to the South Virginia Store first. Matt was really helpful, just as he was last time. He showed me what was in that store but also told me about the stock in the Longley store, which is where we purchased my sons mattress set. It turned out what I was looking for was at the Longley store. He called ahead to let Tony know I was coming. When I arrived, Tony showed me the two mattresses that Matt and I had discussed, as well as the other mattresses in stock. I decided I loved the two that Matt had suggested, and spent about 30 minutes going back and forth between the two to try to figure out what I wanted. As it turned out, I chose the same one we bought for my son previously! Tony made the purchase was incredibly easy, and delivery was set up as I requested. My mattress was delivered today by Cody and Max, both of whom were a pleasure to deal with. I felt very comfortable with them in my home and they took care of the mattress set up very quickly and efficiently, and helped me put on my mattress cover which is a nightmare. They also helped me with a piece that had fallen off my adjustable bed before they arrived which I could not get back on. This was an A+ experience all the way around. Im a girl who HATES shopping, especially when I am forced to deal with pushy salespeople. You will find NONE of that at Sierra Mattress Company. They are more than happy to help you but never try to steer you in any direction, merely take time to answer your questions. I love these guys. Seriously - if you are in need of a new mattress, go to Sierra Mattress Company. I will never go anywhere else. Thanks Matt, Tony, Cody and Max!
Friendly service and knowledgeable without being pushy. They were able to work with me in order to deliver my bed at a time convenient for my schedule. Which was much appreciated. Would recommend.
This place is great!Dont waste your time shopping around the big mattress stores like we did. We were on a mission to get a good deal on a nicer mattress for memorial day so we shopped around a bit. In the end the not pushy, helpful customer service and the great deals kept us here.We really likedd a bed that was a little out of our budget but they made us a great deal and we are so happy with our bed!Shopping for a bed is just not that fun, especially with a pregnant wife and kid. But this place made it a much better experience and we felt really good about our purchase! Only wished we came here first haha!Thanks again Matt!
I stopped in to Sierra Mattress Company to window shop while in the market for a new mattress and felt like the owner/operator really understood what I was looking for. He wasnt pushy and asked me questions to get an idea of what I wanted and my situation. The next week, my boyfriend and I went together and had our new mattress delivered that day! We even had enough in the budget to get the mattress cover to ensure the life of the mattress and quality AND the sheets I wanted (which are ultra soft and comfy)
Me and my fiance love this place!!!!!!! I just bought a brand new bed for the first time in my life and Tony made it an incredible experience. They even delivered it within 15 minutes of purchasing it!! I have not slept this good in a really long time!!