user
Smart & Final Extra!
365 E Plumb Ln, Reno, NV 89502, United States
Appearance
Smart & Final Extra!
Comments
Ma
Review №1

The cashier was great and really helped me by being understanding and allowing me to look for my card on the side of the line by suspending the transaction and allowing me to step aside. Either she is well trained or could tell my anxiety was in full fletch at that particular moment. I have never really stopped and shopped at this location but they have some good prices,if you are buying in bulk. The selection was also pretty good. They did have some great cleaning products for reasonable prices and I will be having to return to purchase some of these.

Al
Review №2

Me an my family love this store an the cashier Shannon was beyond amazing even when it was a rush. Got all my children snacks for school an work lunches. An great deals. Will be back in two weeks again lol. Keep up the amazing work guys

Sc
Review №3

Lots of great produce, decent bakery selections, and a no butcher meat department that is ok. lots of ethnic food selections to choose from. The only real downfall is sometimes the wait for checkout. It isnt too bad, and I know theyre doing the beat they can.

Ch
Review №4

They just had 9 employees sitting here joking around drinking coffee and now they are gone. All employees are walking around with random drinks in their hands, doing nothing.

Mi
Review №5

I have never been here til now. I found everything I needed (and then some!!) Their prices are really good on most everything. They carry the First Street brand which is my favorite. Store is clean and employees helpful (with good attitudes). I will be back

Br
Review №6

I was so happy they had the island sorbet fruit filled ice...😁👍

Fl
Review №7

Made us wait to use the bathroom because of a team meeting. Being a manager of 22 years, this had me confused. Almost made my little girl pee her pants for inspirational 9am meetings that sounded like redundancy.

Wi
Review №8

I really enjoyed shopping here but the cashier register women who disrespected me and treated me aweful when my debit card would not work and she just kept making groaning sounds and sucking her teath, rolling her eyes, yea aweful, but the good thing my card eventually worked and I was able to leave with my products

Ro
Review №9

I always fund great deals at Smart & Final, and you will too.

ie
Review №10

For me, it is my membership store without the membership. Things I need in a larger capacity, I can find. I am as happy shopping here as I am elsewhere. I do share the suggestion to others as a grocery store to visit.

ta
Review №11

These people are complete scams and incredibly rude. The worst place you can go shopping. There online service is even worst-shoppers are horrible asking million times stupid questions i.e. what do you mean you want cucumber .... they are cancelling the orders without bothering to inform you because the shoppers dont know how to scan a product and at the end of the day you lost 4-8h and you are receiving email telling you that order is cancelled. In case you are lucky to get it, you will see that half of the things are missing. Will never buy something from there again

Am
Review №12

I liked this spot, great prices, organized. Id visit this location again.

Bl
Review №13

Smart and final is that store that have everything you need good prices. THE BEST

La
Review №14

This store is great! Everything is organized and easy to find. Employees are super nice and helpful. 4 thumbs up!

Ro
Review №15

Always happy with their meat and produce. Great wine selection. Cashiers are always friendly!

Ar
Review №16

I was able to get large seasonings and all the shopping that I needed with fast and friendly service. The lady at the cash register was so sweet and friendly and made my day better. And the help I received with large heavy items in my trk from a very nice and friendly guy. I was worried to shop at first cause of my sore bones and muscles, and being so sore and in pain. They both made my shopping easier for me. From worried to happy.Thank you.

Jo
Review №17

Buying in bulk is great especially for small budgets. Every time we go in the employees are polite and helpful. For us its a place that makes us want to return and recommend our family and friends.

Mi
Review №18

Love it here easy to find everything you need fast.

ja
Review №19

Found everything all in one spot,very good prices and friendly employees.

Je
Review №20

$40 FOR this Grocery loot. $7 for a 10 pound bag of russet potatoes. Laughed as I walked out because I knew i had just been robbed. Im still working so I can afford to get vandalized In the current state of affairs.

Ro
Review №21

Everything you need, great prices, fast friendly service

Da
Review №22

The only reason Smart & Final rates a 4 star and not a 5 is that there several Covid related shortagesDistribution channels are definitely being challenged!Frozen food items, some case sizes of drinks and of cleaning products have vacant shelf space. I did not check on TP, yet paper towels were abundant!I have shopped for over 8 years at this store and all items were always available!As the world stabilizes so will Smart & FinalParking is still easy and the staff and checkers are great. Very clean venue

Ma
Review №23

Ok store for quick items, but expensive

Jo
Review №24

Amazing service, great store keeping and contain all grocery items.

Ro
Review №25

This is my local favorite store where I am assisted when I need it. I am a 100 percent disabled vet. I love thus store!

Pa
Review №26

Good store for those who like to stock up..

Ha
Review №27

Super happy friendly staff. Mary was very nice. Good value on many items

Ro
Review №28

I shop here based on their ads. Today I bought a 6+ pound fresh chicken for .79 per pound. Do the math. It totaled less than $5 👍 Im a senior on a fixed income so this means a lot to me. Their produce always looks good, imho. Their employees have always treated me well from helping me find an item to checking me out. So, 5 stars ...

hi
Review №29

I don’t know why you guys are literally complaining about how you guys didn’t know they required masks.. you should bring masks wherever you go it’s not that hard to put on a mask

Co
Review №30

Best prices in town friendliest staff blows away walmart prices for same brands

Mi
Review №31

Love there deals! Plus certain items that are in bulk

mi
Review №32

Great place first time shopping there and the staff are incredible friendly and knowledgeable. Store outstandingly clean and organized 👌

Ja
Review №33

I love this place especially if you dont want to deal with the hassle of going to Costco to get your bulk items I will recommend it to anyone who is trying to get some party supplies or items for a BBQ great place

Ba
Review №34

Always find treasures and needs there at great prices.Very friendly and helpful staff...

Wi
Review №35

Didnt have salt free canned vegetables, like green beans. Or Diet Sunkist Orange in the 12-pack cans.

Da
Review №36

There are some good values on larger packages in the store, but know your prices!

Lo
Review №37

I scanned my device. The cashier was still not aware that when its done on the phone that the credit button needs to be put on their account. The purpose of this is not to show my card number or my pin number. Therefore protect my account from fraud. ⚡ Google pay works that way. Scanning my receipt is put on my phone and Ive not had problems 😎

Da
Review №38

The lines are always long. But the discounts are good.

Ha
Review №39

Nice enough. A bit dirty. Didnt have what I was looking for

Je
Review №40

Some things, like produce, are good deals, others not so much.

Ju
Review №41

Exelent price

Qu
Review №42

I shopped here for my families restaurant, because it saved me time. They have cameras pointing out at the parking lot that do not work. Car vandalism takes place in the area. I will no longer purchase here because Smart and Final does not care to record its parking lots. All those savings can be sunk with car damages. I warn all other businesses that smart n final is not the place to go. Go to other places that actually have functional outdoor surveillance cameras.

tr
Review №43

Great experience

Ha
Review №44

Somewhat long line

Er
Review №45

This is a great place to find Costco sized packs of food with similar to Costco prices without the membership. They have all the other groceries you would need as well, and their meats are really fresh! They also carry more Hispanic fresh and packaged foods that you dont find at a lot of other stores. Great prices, but sometimes lines can be long.

Du
Review №46

I walked in this afternoon, the checker closest to the door yelled at me If you want to shop here, you have to wear a mask.Ummmm, ok. I asked her why they are just doing this now?She mumbled something. I put my mask on and proceeded.Perturbed at the whole situation I stood in line and watched them isolate an old homeless man whom didnt have a mask until he put a mask on. and not one person would help him. This is unreal and uncalled for.So common decency goes out the window because people are to scared to think for them selves ? I will never go in this place again

Wi
Review №47

Went in and shopped without realizing they required facemasks. Wasnt offered one until checkout. Might be a better idea to offer the masks at the entrance.

Br
Review №48

Great place to shop. Great prices and most everything in stock

Co
Review №49

Good prices, good products. Good COVID-19 compliance.

Hi
Review №50

We went to Smart and Final today, because my wifes friend told her about it. We went nuts. The prices are fantastic. Every kind of spice, tray, cook wear, restaurant supply. Quality produce and meats. It is well worth a drive to Reno. They have flour of all kinds. Even gluten free flour. If you cook, bake, its the place to go. Doing a happy Dance.

Jc
Review №51

I have a heart condition and asthma, this store demanded that I wear a mask inspite of the exemptions the Governor Sisolak added.Also I would like to add that this is discrimination on a type of handicap. The employees also touch their masks without wearing gloves and then proceed to touch food. I am not sure if any of the employees were tested. Deeply concerning.

Ka
Review №52

Great stocK on almost everything (yogurt is a challenge to get what u like). This is my go to Reno grocery!

Ta
Review №53

Prices are way too high. $1.28 a pound for Roma Tomatoes when Walmart has them for alot less.

Je
Review №54

I LOVE THEIR FRESH PEPPERS. THEY HAVE GOOD PRODUCTS AT GREAT PRICES. CUSTOMER SERVICE IS EXCELLENT.THEY ARE ALWAYS BUSY & WITH GOOD REASON.

Do
Review №55

Great place for family . Great people too.

Ke
Review №56

Over a month after the covid-19 panic started and all of a sudden I cant walk in the door without a mask, but hay theyll offer to sell you one! Just go to Save Mart, nicer store and much better service.

Li
Review №57

Happy they prefer masks. New line system works well.

Bo
Review №58

It had everything needed. Truly one stop shopping. From the usual to the unusual. Quite busy all the time. Takes a bit to check out due to popularity. Laid out quite efficiently but could use more room at registers.

Ma
Review №59

Its been a while since I shopped at Smart and Final. I was truly impressed with there selection of produce and groceries. They had TriTip for $1:99 lbs. There staff were really friendly and helpful. Ill be back .....Great job.

Dr
Review №60

Safe place with very good spacing and appropriate safety measures, better than most stores

Ro
Review №61

I have always found that the employees and produce are great.

co
Review №62

Good selection but a bit pricey for sure.

No
Review №63

Cashier was friendly, store was clean

Ju
Review №64

Really good service, customer service outstanding new how to divide the bill among 3 credit cards fast. Good experience

Ma
Review №65

Nice and clean! Very friendly staff... Produce is awesome!!

De
Review №66

They have a good selection of produce, but overall lack a selection of items. I went in to buy a case of water bottles but they dont even offer that. They need more cashiers, every time I visit the store there is usually 1-2 check out lanes open with very long lines.

Ra
Review №67

High quality but not the lowest price

Do
Review №68

My favorite out of my regular town store. Small enough to be easy to shop. Bought ten pounds of russet potatoes of great quality for 2.99. Great kitchen/housewares department. Good service, easy access.

Mi
Review №69

Good selection of general products and supplies for commercial kitchens and restaurants. Very fair prices. A good mix of regular and bulk-sized products. One suggestion for improvement: please start carrying organic products.

Li
Review №70

Come here when I look for certain products always have them reasonable prices

Br
Review №71

1st time shopping here since 2014, I was impressed with the condition of the store in comparison to the last visit. Also Much better customer Service level now. Ill be returning on a regular basis.

Bu
Review №72

Typical products for this retailer. Recommend you watch the weekly ads for the best deals -- they tend to have a regular rotation so it helps to watch the ads. An Pl email parking, friendly and helpful staff.

ke
Review №73

Dirty store. Just filthy. Rude cashiers. Management no help at all. Will never shop there again.

De
Review №74

Pretty good prices, especially on sale items.

Mi
Review №75

Great prices and has a great selection!

Sa
Review №76

Great place to shop.

Mi
Review №77

Always loved Smart&final since I was a kid.

Je
Review №78

If you come to this store location in the morning, expect only one line open. No they wont open another one, even though the line of customers extends back into the depths of an aisle. It can take 15 minutes just to buy a simple bottled drink. If youre in a time sensitive situation, avoid the hassle and go to a convenience store or gas station.

Ch
Review №79

Very nice staff, good location.

Er
Review №80

Prices are decent, best smart & final Ive ever been to!

Su
Review №81

This store overall is great but the customer service really sucks. SUPER LONG LINES ALL THE TIME! LOW ON EMPLOYEES!

Da
Review №82

This an exceptional store. Very clean. high quality produce. Very friendly clerks. Prices are excellent. It was our first trip and we will be back for sure. We will probably head here before we head to Costco and Winco from now on.

Jo
Review №83

I now remember why I dont shop there. Only two lines open, no less than 16 people in line and no thought to open another. Checker took forever checking out a commercial client with only FIVE items...OMG. Never again. Ill fight Costco crowds.

De
Review №84

This store used to be so good. Now that they remodeled it has gone down.Horrible customer service. The manger loves to just yell in front of customers. You can ask where something is and the employees say I dont know. Happened to me to many times.I use to love that store now I only go there if I truely have too.

Ho
Review №85

Staff was very helpful. But I would love it if they carried the Ramon Frozen Burrito Variety pack.

Jo
Review №86

Only place that carries the no sugar added, dark chocolate almonds I use. Low points on WW by the way. Store is clean staff friendly only complaint is service always real slow. After a few visits Ive learned not to be in a hurry to be some place else. No matter what day or time, Ive tried them all, you have a longer wait in line than any other store including Walmart on their busiest day.

Mi
Review №87

One star is generous. Narrow and cluttered aisles, several items out of stock, no employees to be found if you need help finding something, and incredibly slow lines. About all it has going for it is that it is cheap.

Do
Review №88

They have everything I need

St
Review №89

Over priced since the revamped their store. They never give a deal on soda. Not enough checkers. You will definitely notice the poor attitudes of overworked checkers.

Nh
Review №90

Good store great people, they need to open more lines during Christmas.

Li
Review №91

Lacking in customer service. No greetings or personability.

Se
Review №92

Still looks really nice after the renovations they still have to work on the bathroom as though

We
Review №93

Great prices...even better prices than Costco on some items.

Br
Review №94

The price s are hi but the only good place to get food for your home is t wlmart..

Ti
Review №95

Fast and friendly people and very organized store and clean I love shopping at this store

Iv
Review №96

I tried to go shopping here. They require you to wear a mask. Almost 2 months AFTER this covid 19 epidemic started. If they were serious about this they should have done this weeks ago when the governor shut down casinos not wait this long.

Th
Review №97

Actually was cheaper than Save Mart, friendly employees

be
Review №98

The service here is very bad the do not have enough employees I’m not happy with the customer service

Br
Review №99

Theyre fast, always helpful if you cant find something, always well stocked and many employees are Spanish English bilingual.

Ma
Review №100

I really like shopping there. Their meat selection is really awesome.

Information
56 Photos
100 Comments
4.1 Rating
  • Address:365 E Plumb Ln, Reno, NV 89502, United States
  • Site:https://smartandfinal.com/stores#/8076
  • Phone:+1 775-322-7905
Categories
  • Grocery store
  • Discount supermarket
  • Grocery delivery service
  • Produce market
  • Supermarket
  • Warehouse store
  • Wholesale grocer
  • Wholesaler
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations