Great people, very flexible and getting scheduled and terrific to work with. Clear concise communication

Everyone at Ferrari Silicon Valley is very responsible and professional, the customer service and overall serice in all the departments are beyond expectations. Highly recommend this Dealer for your next purchase / or to any other service, you will be very well pleased.

Purchased my vehicle here in August. Alfonso and the team were very kind and helpful to speed up the wait process and have me test drove their newest model while wait! What an experience.Sarah and Alto were very knowledgeable by provide tons of information regards to my vehicle and took care of it everytime i sent it in.Definitely my go shop whenever i’m in market to search my next vehicle by establish a good connection with them!

Always a consistently great group to work with. Entire dealership works together as one team for their clients, and they make it personal. Jason is client focused and just a great person all around. Samuel and his team in service are the same. The shop is clean, the techs super knowledgeable and friendly. This dealership truly understands what Enzo Ferrari meant for the Ferrari experience to be: friendly, knowledgeable and passionate lovers of this remarkable brand and their clients. No big egos here.

It’s been awhile since my 458 was last serviced at different dealership, I’ve had a great experience today with both my service advisor and the technician who helped took care of my issue with the car and I’ve received advice of how to prevent the problem from coming back again, both were friendly, helpful and professional.

Sarah and Alto took great care of my car and me. They are congenial, consultative and responsive to all of my questions and concerns. I am happy that they are my service consulting team at Ferrari SV. I look forward to my next appointment knowing that it will be a high-touch, concierge experience.

I can’t share enough how pleased I am with the new crew at Ferrari SV. You’re in excellent hands with Alto and Sarah in service.They are proactive communicating, thorough, and genuinely care about you and your car. Absolutely thrilled with all the new folks.I think previous ownership was good, but there are significant upgrades and attention to detail with indiGO. Everything from loaner cars to inspections to personalities.The interactions I have had there reminds me of the crew from Calistoga Ranch (rip). Very cool and relieved I can continue to rely on this local authorized dealership.

All staff are very friendly and welcoming once arrive at the Ferrari dealer.

Alto Rechenauer as Service Manager helped me with all aspects of my repair. He understood the problem over the phone, and made special arrangements to fit me in over a holiday weekend. I live a long distance from the Silicon Valley dealership, but was in the Silicon Valley area on a Friday and Monday. He went out of his way to accommodate my schedule so I could pick up my Portofino after repair and drive it home. He took care of everything, and even solved an engine light problem that couldn’t be figured out the last time I had it in to the S.V. Ferrari shop. Mr. Rechenauer is an extremely pleasant and accommodating gentleman, and a master service professional. I will definitely continue to bring my car in, as long as he is there. I sold my old 599 through that dealership, and plan to remain a loyal customer. Outstanding work!Dr. Randall Epperson

Sweet cars pricy ... I would invest in something different tho....

Extremely efficient purchase process with a professional team!

I worked with James Peacock I appreciated the efficient process and helpful information he provided. A very easy process.I recommend working with this dealership.

Very good service and communications. I pleasure to deal with.

Really nice folks. No pressure, no assumptions, just a great shared experience about engineering.

It is the first time that I went to Ferrari Silicon Valley for service. I worked with Sarah on my car. The work was done swiftly and Sarah was very responsive and answered my questions in details. Highly recommend Ferrari Silicon Valley.

I called and expressed interest on a vehicle they have for sale on their website, cars.com and the official Ferrari pre owned website back on 8-15-20. I explained to the salesman that their vehicle as the color combination I wanted and at a price point I was comfortable with. I was told it was in the service department but would be available soon. I received a singe return call on the 18th with no new information. I’m currently writing this on 9-1-20 and I’ve purchased a Ferrari from another dealer but strangely no communication yet from this one. It seems a strange practice to advertise a vehicle across multiple platforms that’s not even available for sale yet. The salesman was a nice gentleman to speak to but apparently not interested in selling me a vehicle.

Great place and friendly environment. .

Amazing service through and through.

If your looking for Ferrari! This is the place to go. Amazing staff and service for your Ferrari.

Very nice place. Small, but overall was a positive experience. I was welcomed when I went to Check out some cars with no intention of buying. :)

Recently visited dealership to test drive a Maserati. Atmosphere is extremely comfortable. Beautiful display of both Maserati and Ferraris but it was the Sales team that really impressed me. They are not snobby and instead very friendly. Adam, their Internet sales manager, was the main reason why we made our decision to purchase the the Levante S GranSport. He redefined what a car salesman is and should be. He showed genuine consideration in helping us meet our goals by listening to what we wanted and explained the models and their features so we could make the right decision for our family. We are thrilled with our experience we had buying our car as there are no sales reps that have pushy closures who have managers who pass off you off to finance... none of that. Adam helped us 100% of the way and instead of going back and forth with his sales manager, he rather introduced us to Antonio and continued to assist us in a test drive, offered transparent pricing, and got us financed. True one of a kind experience. This is a true testament to his great assistance and professional experience. We absolutely recommend anyone looking to buy a Maserati or Ferrari to stop by this Store as it is in a class of its own.

My son loves luxury cars been Ferrari one of them. He wanted to go in for quite some time,but I wasnt sure if we were allowed. So I took him and my daughter and asked if we could come in to see the cars and the friendly personnel said yes with no problem at all, obviously with out touching anything not that they had to tell us not to, but my kids knew they werent supposed to. Overall its a great place.😊

Very Nice and professional sales here

If you are in the market for a super car, this is the place to buy it. Very friendly staff and the owner has a very good link to Ferrari enabling him to also get the more exclusive models...In addition, their showroom is always worth a visit!

Just fine. No problems, pretty much as you would expect forum Ferrari. The do not allow photos

Very knowledgeable car dealers. my husband and i were trying to lease a Maserati. For someone who has no idea about automobile technologies, I truly appreciated how much time and efforts they spent on explaining each model they have, the features, and deals, etc. Nonetheless, there is a nice bistro by the front door where you can get real Italian meatball pasta. good experience. thank you

Was in town on assignment and just at closing, the salesman there let me walk through quickly and dream, dream, dream.

This is one of my favourite car dealers that I go too. I have not been to Ferrari SF because I never had the time, but this dealer is very friendly and after going there as a 16year old, going there for the past two years have been fun. Jason (Co-owner) and Charlie (Ferrari Sales) are both great and awesome people. Two months ago I went to the dealership to film a YouTube video and school project and Jason was kind to let me have the privilege to film there. They took me on a tour of what they do. And looking at the service department is very organised. They are under remodelling and will be amazing when I go back. Overall a great experiance there.

Great people fantastic Ferrari cars!!!

I went in with three teenagers to look around and the friendly staff were apologizing that they were working with other people. Its nice that they were apologetic and still very friendly to somebody who was just there to look at the beautiful cars.

High end, high class, expensive exotic car dealership. They had strictly no photos policy.

Service can be better for such a luxury brand. But it has improved lately, it seems

Nice cars, but the bright red Start/Stop button on the steering wheel blights the whole aesthetic like a carbunckle (pun intended).my blog: Wahnfried der Nomad

Ferrari cars beautiful - dont expect a test drive unless you show them the cash

I have had my car for 3 years. i have to say their service department has the worst customer service i have known ever since i have owned a car for the past 30 years!They never have loners, and are so NOT helpful in getting a rental. They talk as if though its a privilege to just get them on the phone and are always super busy for a phone conversation which concerns your super expensive car!!!!!!!!!!!!!!!!No offense to honda or toyota, but they have far better service and are always happy to loan you a car and are super nice on the phone.If i end up getting another Maserati i would not go here for service even though it is close to me.

Absolutely terrible parts department service... attitude... unfriendly... and could care less about selling to us... maybe because they think they can treat you however they like because they think that they are the only place you can get a Maserati part in this area. Terrible service over the phone. not at all helpful and after the way the guy talked to us I would rather row a boat myself to europe to get the part I need rather than give this place my business.

Knowledgeable service technicians. Nice showroom.

Bought a 458 here, not a great experience, dealer forgot to do smog on title transfer, got delayed 3 months for DMV registration, had to do smog myself and never received the promised smog check reimbursement. :(

Great people excellent selection customer care.

Slow to respond at first, but very detail oriented.

Inquired about a Ferrari 599 GTO. Sales staff never returned my inquiry. Bought from Scottsdale Ferrari instead.

Just window shopped at The Field of Dreams

Very friendly and accommodating.

I love ferraries

Ilove 😍 carrs

Great service 👏👏

Top Notch

Great

Outstanding in every detail.The Service Manager is Great.Far exceeded expectations.Makes me want to buy another Ferrari.

My F12 underwent its fifth annual service, at Ferrari Silicon Valley, earlier this week. In addition, I needed a trim component replaced in the interior that required removal and reinstallation of the driver’s seat. The service team was new to me since I was last in this shop a year ago. The new team accommodated me with an appointment on exactly the day that I wanted. Their projection of the scope of work necessary, the time it would take, and the cost, were, in the end, exactly what they delivered. Communication was excellent. Quality of workmanship was excellent. The car was returned to me in exactly the condition I hoped for. No surprises, no anxiety. I believe Ferrari Silicon Valley offer the best Ferrari service in the area.

The Ferrari

Very good

The place is awesomeJasons attention makes him unique

Excellent service, you can try the models and see different textures and colors