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AAA - Automobile Club of Southern California
1330 Industrial Park Ave, Redlands, CA 92374, United States
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AAA - Automobile Club of Southern California
Comments
Li
Review №1

I always love the Service I receive I only pay my bills I havent traveled in years but it. Was only a rental car and car and experience was great there tow and rescue service is excellent Ive been with them for 17years and have never been disappointed thank you

Ja
Review №2

The service is great the staff are friendly and polite. Keep up the good work. God bless you all.

Cy
Review №3

AAA in Redlands was great! Accomplished a lot!Valerie is very knowledgeable and great sense of humor!😊👌Thank you!

Gl
Review №4

Great service. Not crowded. Friendly staff. I left a notebook there n someone was kind enough to put it in the safe and find my cell # to call me!!❤

Ag
Review №5

Love the service. Thanks staff for always being happy to see customers and taking care of or needs. Keep up the great work!

Be
Review №6

Redlands AAA was extremely efficient for my needs. Friendly, and fast service. In and out in a matter of minutes!

Es
Review №7

We called AAA to get our Car towed. They sent their 3rd party tow truck to tow our Car and damaged our front bumper. It was perfectly fine until the driver damaged it. We got a quote to fix it for $1000. AAA offered us $500 and told us pretty much take it or leave it. How is that fair?

Ro
Review №8

Outstanding service - taking care of things and asking the right questions to save me a future trip. (love this) Davie was so helpful and professional - shes a keeper!

Da
Review №9

Super friendly, & extremely helpful employees, that helped me get a couple passport photos, in just a matter of minutes!

Ni
Review №10

The AAA-DMV rep was very helpful and kind, as was the rep who checked us in. Thank you ladies!

Ja
Review №11

The AAA Redlands office has excellent customer service. I went to deal with some DMV matters today. Ruth is very patient and wise, which saved me the time to go again. thank you very much.

Ki
Review №12

This AAA location is very quick and efficient, had an amazing experience with their insurance specialist Elvira C., she was very helpful and informative which made the experience a 10/10 for my brother and I.

Br
Review №13

This location is great. You can get all your DMV stuff done there, get all your insurance needs met, and though Ive never used any of their travel services Im sure you can get those needs met there also. Ive never waited long either to get things completed.

Ki
Review №14

Great friendly service. In and out very fast

Ma
Review №15

I used the DMV service. The young woman that helped me was wonderful.

Ra
Review №16

28 year member. I have never had a bad experience with AAA. Always glad I have it. Sometimes very glad!

Ja
Review №17

Great customer service, quick DMV assistance, new services offered and received.

wi
Review №18

Awesome! We had to deal with DMV stuff however, going here made it very easy and the staff was awesome and cheerful..

je
Review №19

Very helpful quick and easy I was in and out within 15 minutes staff was very friendly

Br
Review №20

Always the best for taking care of my DMV issues. Love ya guys

Mo
Review №21

After an hour plus drive down to register a new vehicle, I was happy i got Mr. Dale. He was fast and friendly. I appreciate his help today.

ov
Review №22

They are always very helpful in every aspect. Great costumer service.

Ja
Review №23

AAA Redlands. I was help by Elvira in adding my wife to the auto policy. Very courteous, patient, and professional.

Wa
Review №24

The Automobile Club of Southern CaliforniaIn Redlands,California is a very convenient and full service auto,home,life and casualty insurance provider.They also provide towing services,travel and cruise reservations and trip assistance to anywhere in the world!They have a very friendly and helpful staffalways ready to help.You can also take care of DMV and registration matters here at no extra service costs than what the DMV would charge and you can avoid the lines!They also have terrific assortment of travel books available for members.Plenty of free parking,close to the I-10 freeway and afterwards grab something to eat at nearby restaurants!

Ke
Review №25

Car Registration - good place to do it but, still cant use a card with debit printed on it AND will change a % to use a credit card... Its 2021, I dont understand so, I paid cash AGAIN, thats okay, its faster than the DMV.

Sc
Review №26

I was surprised on how much money I saved. This is my 25th year of being a AAA member. With my Premier membership they provide a lot. Otherwise, probs may cost me a lot of money if I got stuck.

Ro
Review №27

Staff is UNBELIEVABLELY customer oriented. Line is not bad and moves quickly.

Ka
Review №28

Went to get Placard, had no problem and got in and out.

Do
Review №29

Picked up maps and had my passport picture taken. Done and done. Fast and courteous. Only Con is they wont let you use their public restrooms. Such a shame you cant even was your hands. Time to open them up again.

B
Review №30

Mostly friendly employees, sometimes very long lines (25+ min), lots of services available rather than going to DMV.

Ro
Review №31

Staff here were super helpful and knowledgeable on the somewhat complex stuff I had to do with my cars, switching titles and changing plates, etc. Definitely recommend going here instead of the DMV at all costs!!! Saves you a lot of time.

Yv
Review №32

This is a great office and the staff has always been very friendly and helpful.

Ed
Review №33

Much better than the DMV and much quicker.

Ro
Review №34

Great staff at the local office! but at the AAA corporate level the new voice service center it is actually designed to lie to the customers and will do everything to avoid you from reaching a human being

Cl
Review №35

Simply being able to handle all of my DMV without a two-hour wait is worth every penny

Wi
Review №36

Always a great place ago to register your vehicle to avoid DMV lines

Yv
Review №37

My experience with AAA was terrible, Ive never experienced a nightmare with AAA as I did now! Had a couple supervisors on the phone to express my frustration!

Kr
Review №38

Mediocre wait time, but so handy to get DMV, insurance and travel all in one spot

Ed
Review №39

Busy but friendly. Convenient and hassle free. Better than dealing with DMV...

Da
Review №40

Pretty fast for covid times. I was helped by Dayna. Very friendly and helpful. Membership pays

Mi
Review №41

Had an excellent experience at AAA, again. They were beyond accommodating when told I very recently had surgery and tried to avoid me entering the building (Covid). In the end I went in for 5 minutes to sign but they went above and beyond with kindness! Special thanks to Bernice who processed my registration and Terry.

Ma
Review №42

Went this time for a transfer of title and pay the registration on a dirt bike I bought for my son. Got there mid week 15 minutes before opening and there was a line of about 15 people already. They had a sequence of marks on the ground and the admin was asking who was there for what. People just making in person insurance payments were taken before anyone needing DMV services. Took me about 15 minutes to get inside. Then there were about 4 more spots inside to stand in line. Then I was called to the DMV services and took about 2 minutes for the transfer and registration payment. FYI they take cash or major credit card. DEBIT cards with MasterCard or Visa are NOT accepted. If you use a major credit card there’s a fee like 3% or something. I always take cash anyways.

Ro
Review №43

Triple is great customer service they provide lots of information. 🤙👍

Da
Review №44

Pretty quick once inside But lightningquick compared to the DMV.. Very organized very Pleased

AL
Review №45

Very helpful, friendly people and great staff.

Ja
Review №46

Friendly staff, they had a woman waiting outside who was directing people where they needed to go and keeping everyone socially distanced. She was very pleasant. Everyone I interacted with inside was also pleasant. I’m glad that I can come here to do things that you would normally have to do at the DMV and it’s done in half the time.

Fr
Review №47

It was good we had to wait in line but the employees brought us water and made us as comfortable as they could and keeping us safe

Fr
Review №48

Quickest registration renewal service in town

Co
Review №49

Fast knowledgeable and friendly staff that goes out of their way for you

Li
Review №50

Rep was polite, courteous and professional. Even with minimal wait was In and out in 35 min. Anyone who needs DMV services is crazy not to use AAA.

Ke
Review №51

Friendly people, very helpful, they get the job done

Gi
Review №52

Great service not a long wait.

gu
Review №53

Due to pandemia guidelines wait time is a bit extensive, but service is really professional, resolved my necessities in just one trip. Thanks AAA staff.

Ri
Review №54

Very fast and excellent service. Affordable price.

Be
Review №55

Everything was fine the lady was very helpful service exelent.

Re
Review №56

AAA have been very reliable + love their professionalism keep up the great work thats why youre still around God bless and keep us all safe

Al
Review №57

Robin was super attentive and helpful. Made the experience super easy and fast. One of the best experiences I’ve had here!

Vi
Review №58

Had to stop at AAA to renew car registration. Due to COVID issues you cannot talk to a live person thru phone. One line to get in and ot took about 30-35 minutes. Far better than DMV. Had to register car in person due to car recall issue.

Pr
Review №59

Happy this location was open and serving customers. I renewed the Auto License & received my Tags immediately. A service Im thankful they have. No waiting, access and parking plentiful. Everyone was friendly, it was quick & easy.Note: They ONLY take CASH

Al
Review №60

There was a line outside when I arrived about 12:30(lunch time) however they are checking people in as you arrive, advising of how long the wait could be. They estimated the wait to be about 20 mins and were spot on. When my turn came around I entered to find another line however wasnt in that line for more than a min when I was directed to Christina who was amazing!!!! She not only took care of the registration I initially went in for but she took care of an additional registration that I have had a problem with before Covid-19. Thank you Christina for going above and beyond, explaining the why behind the problem and doing it all with a great positive attitude!!

Pa
Review №61

Even with covid restrictions, i only waited about 20mins to get helped and the service is always great!!

Jo
Review №62

I was trying to get new license plates for my truck because someone stolen and I did what they asked me to do after taking a day off to take care of the problem I came back from Desert hot springs with the paper work and I was told that they wouldnt not be able to give me the new plates and stickers because my address on registration was different from my license driver I had been pulled over by the police and they never questioned the difference in the addresses Im not happy because they didnt told me anything the day before

A.
Review №63

I think her name is Brenda in DMV.Shes awesome !!!!

Ja
Review №64

Expertly handled...staff friendly and knowledgeable

Te
Review №65

Very well organized. The line moved quickly. Service was excellent.

DO
Review №66

Always great service and a fast response.

Ma
Review №67

Theyve always been very courteous and polite when I have to go in.

T
Review №68

Un professional and un ethical practices. Fullerton office should be investigated mgt and sales reps for misconductand false repersation of quoted items..

Ch
Review №69

Waste of time coming here .this place is only good if you forgot to pay your registration other than that dont come here or any aaa

Da
Review №70

Ruth was fantastic and very professional with notarizing our documents Saturday am

Va
Review №71

All my questions were addressed in a timely matter

mo
Review №72

The line varies from time to time, but you will mostly have a good chance during the early morning or the noon time

Cr
Review №73

Great coustomer service ..Rates are great

Da
Review №74

Payed my DMV smog fees $150.00

Ja
Review №75

Although a bit pricey they have never let me down. Now if they could just do something about the billions of trees they execute every year stuffing my mail box on an almost daily basis with junk and reminders. Come on people its call the email.....

Al
Review №76

Great customer service good for all inquiries that you need to take care of for your automobile or any insurance

an
Review №77

Very fast and nice

Va
Review №78

Had to wait in a very long line to enter.Most all transactions done outdoors.Lots of staff and DMV reps were helpful and accomodating.

ke
Review №79

The lady at the door was very rude and I almost canceled my membership because I wont pay to be treated in such a manner.

Ta
Review №80

Very prompt and friendly service

Me
Review №81

As always AAA in Redlands was awesome. The service was great and efficient.

Jo
Review №82

Crowded business,covid delayed the must wait in car for text to enter building ect.helpful employees,I always buy the best coverage 19 years strong 20 years next month very happy 😊

cs
Review №83

Super easy. Super fast. The ladies have no problem to help you figure out your DMV needs. I appreciate the service and help I received at this location.

Mi
Review №84

My agent was excellent. The encounter was informative and she explained the various products in detail and answered my questions. She was conversational and not pushy. She found answers to questions I had that she was unsure of the answer and directed me to other team members or resources to address my concerns. I highly recommend AAA Redlands location.

Ke
Review №85

Triple A is number one in my book I would suggest and Danny body they save me almost a $1000 a year

Te
Review №86

HUNG UP ON ME 3 TIMES WITHOUT ANSWERING, NEVER RETURNED PROMISED GET BACK TO YOU FROM LAST WEEK CALL, THEN ON HOLD OVER 3 HOURS ON 800 NUMBER, I WILL BE CANCELING MY HOME AND 3 CAR POLICY.

Ra
Review №87

These folks are always helpful

Lu
Review №88

I needed a title name transfer. It was done so quick compared to going to a DMV office. Loved AAA fast service.

my
Review №89

People are really nice here

Sc
Review №90

AAA i love triple A it has great insurance rates and lots of options for AAA members.The staff has always been professional and friendly and very helpful.

Ma
Review №91

Sara is my travel agent and she is wonderful. She really cares about her clients, will look for the best deals and communicates well. She will answer all of your questions and we have never felt that she was too busy or felt like we had to hurry. I sent her an email late Friday and I expected to hear from her on Monday, but she called me on Saturday late morning! It was a pleasant surprise and she had all of the info I needed to make my decision. Even though I no longer live in the area, I will continue to work with Sara for all our travel needs. 👍👍 to you Sarah. You are truly appreciated.

ar
Review №92

As always DMV personnel has attitude, I dont know if theyre volunteers or what

Ga
Review №93

There was a line that ran outside the length of AAA bldg. But the did have someone getting everyones name and what they wanted. Everyone was staying 6 apart thats the main reason the line was so long. Once inside the people at AAA are always very very friendly not fake friendly they really just want to help you.

Sa
Review №94

There was a line to enter the business but it went very quickly.. less than 5 minutes and I was taken care of efficiently.. and I felt safe!

Pa
Review №95

I love this place. They are fast and friendly. I was out of there in less than 10 mins. I went on a Wednesday at 940am. I had to renew my car registration.

Ca
Review №96

Make sure you ask for Darlene Cervantes. Very knowleage. Would break down the benefits of life insurance and get your what fits you best!

ma
Review №97

Can I get an international licenseOn line?

Ro
Review №98

Organized Covid set up. Line moved quickly outside. Outstanding service, as always.

Mi
Review №99

The employees were all very friendly, and knowledgeable, and took care of our DMV transaction in a jiffy. Happy to be a member of AAA of Southern California.

Pa
Review №100

The staff is always helpful.

Information
28 Photos
100 Comments
4.5 Rating
  • Address:1330 Industrial Park Ave, Redlands, CA 92374, United States
  • Site:http://aaa.com/
  • Phone:+1 909-793-3357
Categories
  • Auto repair shop
  • Auto insurance agency
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:10AM–2PM
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