Huge thanks to Black Hills Powersports! I was traveling from California and while in Rapid City found that my front tire was damaged. They where able to get a new tire on and get me back on the road to enjoy the rest of my trip quickly. Because of them I was able to make the remaining 1,500 miles home safely and with peace of mind. The entire staff was very helpful and took great care of me!

I want to give huge shout out to Jeff and his Technician Josh for fixing my broken kick stand. They had my bike in the shop and fixed in about 20 minutes. We didnt even get to sit down and eat before they called me and told they were done. Thank again for giving this out of towner back on his ride so he can enjoy riding the Black Hills of SD. Awesome job!!! LOVE YOU JEFF!!!

Sales personnel took a very long time to come over and when they did the knowledge on the motorcycle we were looking at was virtually non existent. With what is supposedly according to him the most sought after motorcycle on the market you would think his knowledge would be higher. I understand that this is a tough market up get a bike but you would think they would try to work a little for a sale in a market where a sale is harder to find. This store used to be awesome when it first opened with knowledgeable staff interested in a sale and a large selection of bikes. Unfortunately times have changed.

Awesome that they were able to get a tire on the same day as Sturgis started... However... Bill was not quoted correctly, apparently that was my problem.. so it cost me an extra $25... And the tech couldnt even clean the grubby handprints of my exhaust or bags... Started out great... Then a huge customer service failure.. just let the guy leave mad, we already got his money... I guess pretty typical for dealing with a dealership service department.. nicely done!!

Wonderful customer service. We were brand brand new to the whole motor cross sports area and we got a full in depth overview of the sport and the safety equipment. The floor manager showed us the use and the care of the dirt bikes. There prices are also quite low for what the completion was selling.

Service staff here is amazing. Helped me out with an issue 3 other dealerships couldnt be bothered with!

Picked up my new bike on Saturday, everyone was very friendly. Matt was very helpful throughout the whole process. Big selection of bikes and accessories. One of the best dealerships I have ever been in. If your looking for a new machine, I highly recommend these guys!

Pulled in on a Saturday for a long overdue oil change for my bike after a couple weeks on the road. Service was busy but I was happy to wait a few hours... but then an hour and a half later they cam out to tell me it was done! Gave the bike a badly needed wash too. The showroom is very well stocked with a good selection of both on and off road gear, tires and supplies. Staff were very friendly, and Scott L the service manager went over the top to make my wait comfortable and surprisingly short. Toby the mechanic was great. Highly recommended if you need a pit stop near Black Hills.

Everything was awesome, from the sales people on the floor to the finance guy. Very knowledgeable about the machines and when it came to finance, they were able to find better rates than I could myself. They made my purchase very easy and worry free. Thank you.

We purchase our Yamaha Wolverine X2 side-by-side a few weeks ago and we absolutely love it! But more importantly we want to Thank Jason Binner!! We had just been looking that day and this was the last location for us to stop. And as soon as we walked in through the door, Jason greeted us with a warm friendly smile. He was extremely friendly, very courteous. He really made our shopping experience a great one. Btw...we only stopped into look ....however his customer service was so outstanding to say the least. The vibe in that place is amazing. They really do put their customers 1st, they make you feel welcome and at ease. No trying to just make a quick sale. They really do care about there customers and the quality of service given. The staff, is super friendly, and ready to help you right away. We highly recommend purchasing anything from Black Hills Power Sports. We wanted to wait a couple of weeks before doing a review to make sure that this was the side-by-side for us... and let me tell you its one of the best toys my husband has ever purchased! We are extremely pleased and very grateful Thank You so much again Jason Binner!

Went all out to help me get back on the road during the Black Hills Rally,,,recommended highly

I was looking for a 2021 FJR1300ES and none was available in Montana so I contacted Black Hills Powersports and received a response from Brock in less than an hour. We exchanged a few emails, and I rented a trailer and drove over. The buying experienced was completely painless and professional. Brock is a great sales associate and I highly recommend working with him. Straightforward, honest, and helpful. One couldn’t ask for better service from making the deal to loading the bike for travel.

My son purchased a waverunner last year with his mowing dollars - have had nothing but issues with it as had sat for a few years prior to his purchase. Requested service from multiple companies and was denied - “too busy”, “didn’t purchase from us”, etc. We got in touch with Josh at BH Power Sports and he hesitated at first due to the unit being 10 years old, but then said “heck bring it in (10 days from call but completely understandable) we’ll take a look”. Took it in, Josh called, communicated what they thought was the issue, and attempted to fix. Didn’t fix it, so had to order parts. As summer coming to an end, they worked to get the unit fixed up so he cOULD enjoy it this summer. Got it back yesterday. Runs great. Josh and the team at BH Power Sports are top notch. Top Notch Professionalism and Service. HIGHLY RECOMMEND.

Had a HUGE selection of machines of all types, even some Ive never even heard of before. Mostly motorcycles, but they have some ATV, UTV, even some 3-wheelers Ive never seen before. Picked up an 08 Polaris RZR there, experience was great, service was good. Would definitely go here again.

The only good maintenance department in this area, highly recommend.

Great place. Covid has ruined the market for buyers. Cant get product like they would like. Affects price.

Great customer service and the staff goes above and beyond!

Amazing selection with knowledgeable, friendly staff who are excellent at their jobs.

In Jan 2021, I purchased a brand new UTV from here. Brock (Salesman) was top notch and first class. He most definitely was not a stereotypical salesman. When asked questions, he gave his personal first-hand knowledge of the answer, not a pre-scripted answer the dealer wanted him to say. He was not pushy in any shape way or form. He spent a few hours in store and several phone calls and text messages with me answering questions and working the deal. I have never had a salesman of anything so knowledgeable and willing to work for the customer. The finance manager was top notch to work with and very informative and not pushy at all when buying extended warranty and all the back end things. The owner himself outfits the machines and you can tell he has passion in his work when he assembles them from the factory.Hats off to this company. I would not hesitate to send anybody here that is in the market for a brand they sell. very happy

They got me in and installed a new front tire the day I called them. Theyre great to work with and the only place Ill be bringing my Harley.

Place is awsome and the people are friendly. They made me feel as if we were family. I will continue to keep coming there for all my atvs.

Fracking good people 💯‼️ Just bought a zx10r nice nice 💯‼️Had my kiddos there and they helped them out on helmets sizes, they got it done

Brought a Ninja ZX6R in to Black Hills Powersports after a different dealership did a poor job. The mechanic at BHP went over everything ahead of time, communicated very well, and stayed within budget. Excellent service!Id recommend BHP to anyone who needs a good mechanic. The only suggestion I have is to stock more gear for ladies! Dainese, please. ☺

Great dealership to work with and they actively support the powersports community.

Great staff, great prices.

Brock was so great to work with!! Very knowledgeable and honest. Had a great experience from start to finish!! Thank Brock

Very knowledgeable and informative staff!

Above and Beyond service. I was on a trip in the Black Hills with my Dad when my dads motorcycle needed a new rear tire ASAP (belt fibers exposed). We talked to Jeff in the service department and explained that we are from out of town and need a new tire. Jeff pointed us in the right direction to see if they had a tire in stock. Fortunately they did. Jeff understood the circumstance and got my Dads bike in as soon as possible. In my home town (Omaha) this service probably would have taken a couple days. Black Hills Powersports had the tire replaced in less than 2 hours from start to finish. I truly commend Jeff for his understanding and also the guy in the parts department for having the tire on hand. I truly appreciate customer service like this. Again, thank you Black Hills Powersports

Our salesman Matt told us the usual line about how they value their customer. We bought a side x side here and after the three hour ride back home and using it, we decided that it was not a good fit for us. I called and told them how I felt and why I didnt like it. We drove the three hour drive back to Rapid City with our side x side to trade it in. Matt was our salesman and he went ABOVE and beyond to help us out. This is an amazing place to do business.

Great place! Our first experience buying a new UTV. We were undecided and had questions about what would best fit our needs. Brock was knowledgeable, easy to work with and gave us the info we needed to make the best decision. I would highly recommend this place if you are in the market for anything power sports related.

Jeremy immediately got me some test rides ready on new yamaha four wheelers (for some reason it takes a long time to do a simple test ride at other dealerships).Jason used to work for Yamaha corp., so he gave me a full breakdown on the good and the bad... for any model year.This is one of my two favorite dealerships in the state because they take time to answer every single question about the machines. I will certainly consider them when buying machines in the future.

Blackhills Powersports should really update their website for hours of operation. If your going to winter operating hours and are closed Sunday and Monday.....at least update your website to reflect so other people will not waste time to load said vehicle haul to dealership for appointment and find out Oops they are closed.....Sorry but could you do the same thing tomorrow when we are open but you have to work.......Just saying.

Dealt with Matt,very professional and good to work with!!!

Bought 2 ATVs from Matt...great salesmen, we got a great deal!! Loyal to Yamaha always had dirt bikes, very happy with the dealership and totally love getting out in the hills! Thanks

I have to say, despite the desire to do otherwise (business is good!) they made room for me and saved our ride. I was in the Black Hills on a motorcycle ride with 6 of my buddies. Just finished a hair raising ride on southbound Needles Highway and my front tire was bald. They were able to fit me in. Me and my group had to wait less than 30 minutes and we were back on the road. Awesome!

Excellent service. Ask for Jeremy, hell take care of your needs.

One of the best places I have ever been to for anything powersports. Very friendly staff, are willing to go above and beyond to help you with whatever you need. Highly recommended in my book.

Super easy crew to work with and treated my wife and I very well. I would definitely recommend this dealership to anyone! Thanks everyone!

Had front tire issue on my bike during bike week. They put Michelin tire on front in a timely manner. Little did I know 500 miles later tire issue is back. Not blaming tire or place that installed but two tires bad ? Possibly fork issue. This is a great place to deal with.Their service was second to none. Great job. I still give them 5 because I asked for new tire thats what I got. Nothing more nothing less.

My trip started 4 days prior to my arrival to the dealer. I called a dealer in Casper and was told no way they would have time to replace a front tire for me. Taking a chance I drove from Deadwood to Rapid City and arrived about 9:30 the day after the 4th holiday. I was greeted by the service manager with a hello and a smile. Telling him I needed a tire while traveling on my 2018 Star Venture he said sure but it might take a few hours. He directed me to the parts dept as they have had a run on tires and wanted to make sure they had one before he wrote up a work order. Working with parts and finding out they had one and only a few bucks more than the last one I bought and a lot cheaper than the one quoted in Casper I was all smiles. I arrived at 9:30 and they had me on the road by 11:30 and some great directions to some of the roads in that area. A big Thank You to Black Hills Powersports and the effort they made to get me back on the road again.

My son and I rode in from London Ontario, heading out to Cody Wyoming. Ed needed rear tire. We stopped in to service dept and asked about tire install etc. Service dept was more than helpful and said they could work us in. Great this was a Monday at 330 pm. They had us back on road in less than an hour price was great.service was awesome. Thanks guys for the service. Richard and Ed

You have a lot of good stuff

Bought a 2019 YXZ1000R SS SE. Things went great until I needed help with a warranty issue after the sale. Thats when I got the run around. One employee pawned me off on another. Finally spoke with the sales manager and he said he would take care of my problem. Next day he went back on his word. I had over three hours of my time invested trying to warranty $100 in parts that I ended up having to buy. I wish they would have just told me no from the beginning instead of wasting all my time.

Very helpful

Dropped in on them during a vacation. “Check engine light” fixed and computer flashed and I was back in the road in a couple hours. Would have been fixed even faster if they didn’t have to check with Yamaha to see if the could flash the computer on a bike from Canada! Excellent, fast, and courteous service! Thx guys!

Picked up a nail in my rear tire on the way to Yellowstone call these guys and within one hour I was there at the service department and they were working on the tire. Great customer service and service department

Travelling around the country from VA and needed a tire change out. Called a few days ahead from Colorado to see if they had my tires in stock for my 04 FJR. They had them. Bought them over the phone so they would be waiting for me when I got to SD. Dropped by this morning and within the hour, I was back on the road. I would recommend anyone needing motorcycle service to do business with them. I will definitely do business with them in the future if I come back to SD. Thank you Black Hills Powersports.

Very helpful, its a dealer so more expensive than private party sales.

Needed a new tire on a Saturday afternoon,While passing through. Called and they fit me right in. Great service, reasonable price. Will definitely stop in again.

A very informative sales staff. A relaxing atmosphere.

Nice

2021 update:Went out to Rapid for Independence Day weekend. Decided to stop in since they had a bike I was interested in. Friendly staff and low pressure sales. Ended up buying the bike and riding back.Thanks again!Older review:Ran into a downpour on my way out to the Black Hills this year. Supposedly waterproof boots werent, and I was pretty sure my gloves were ruined. So, I found myself in need of a new/spare pair of boots and gloves ASAP. Black Hills Powersports to the rescue! They had a pretty decent selection of gloves and one type of street boots. And, bonus, they even had a wide size!Thanks to Black Hills Powersports for saving my trip!

BHPS sold us a used quad for our business that ran poorly from the first day. When we brought it back in to have the issue resolved, instead of the anticipated customer service for a unit they just sold us, we recd a repair quote... what do you expect? we were asked. Then, when we went to pick it up after the repair, they told us they wouldnt charge for an air filter they had changed out also because it shouldve been done before we bought it. Really?Weve done plenty of business there before, but whats up with that kind of poor service. Were done with them now. Sturgis or Spearfish isnt that far, and they know how to treat their returning customers.

Very professional group of people! My son was in a bind having broken his shift lever on his Ducati Monster. Even though the shop doesnt carry Dukes, the parts dept went out of his way to help us identify a very suitable after market lever and have it FedExed in. We only lost a day of riding. Thank you Black Hills Powersports!!!

Great place to buy off road vehicles!! Great service

I discovered Black Hills Powersports through CycleTrader and had a great experience purchasing a motorcycle from them. The dealership is family owned and I was even able to briefly meet the owner when visiting from Denver.The sales woman I worked with was immediately helpful, sending me pictures of the bike I was interested in and gathered a quote and information in short order. I also worked with their finance specialist who was honest, straightforward and took the time to explain everything I had a question about. I badgered them with multiple phone calls and questions and everyone was personable and never gave me the impression I was bothering them like other dealerships have.After making the 6 hour trip from Denver to pick up my bike they were able to get all the paperwork done in minutes with just a few signatures. Afterwards I shopped around for off road gear, which they had a decent and fresh selection of.Overall, I had great experiences with their sales, financing, parts and service departments. Everyone was friendly and welcoming, not pushing anything on me and the prices were reasonable (even the motorcycle, hence why I drove 6 hours one-way to purchase a bike from them). The service department even ordered a very specific Hi/Lo headlight and horn combo switch I was looking for (and installed it).

We were out in the Black Hills on vacation and my husbands motorcycle started having trouble. Had it towed two Black Hills Powersports on a Friday afternoon. They told us to call the next morning by 11 and they would tell us what was wrong with it. We called the next morning and they had found out the clutch that had been rebuilt by a repair shop in our hometown was put in backwards and told us they would have it fixed by the end of the day. They got it done that afternoon truly great service and honest employees as they had sent us pictures of the clutch when it was taken apart. Should we need any other work done when we go out there each year we will be going back to Black Hills Powersports.

I needed my bike checked over. After a tip over. They got me in. Same day. They thouraly checked out my bike. Replaced what was needed. Made my trip home safe again for me. Thank you very much. A very friendly staff. Im a happy Minnesota customer.

Great shop! They were short handed but the salesman extremy knowledgeable about the bikes and didnt act like a car salesman. Passionate people. Great bikes. Awesome prices.

I dropped off my 16 Brute 750 without an appointment on the Monday of the Stugis rally. I was having some kind of an issue with the 4 wheel drive system that seemed electrical. They received the machine in without turning me away given the timing and fit it into there schedule during the week. After considerable electrical troubleshooting including counseling with the factory they ending up finding a couple of issues with the main wiring harness. They repaired those issues and were very fair on the labor they charged me to get it working again. Very professional experience and this machine came here with me from where I lived before so they didnt sell it to me but I would definitely buy a machine from them in the future.

Nice people, very helpful in getting my bike fixed.

These guys were great. I was in town for a dirtbike trip & my clutch broke. They dropped what they were doing & fixed it on the spot! Great bunch of people too ****

Went in looking for a 50 inch ATV, the salesman was arrogant. Bashed all other atvs except for what they sold, bashed rice Honda across the highway. Kept attempting to sell use atvs and a Harley that was leaking oil on the floor. He wouldnt listen to us we wanted a 50 inch because of the trails we rode we 50 inch trails mostly. Would not recommend that place.

These guys take care of you. Its a great team who are as passionate about power sports as you are. I will always go back to buy my equipment from them.

Great dealership and fantastic service! They saved my behind on a cross country tour. Awesome place.

Large selection of new units for sale. Some parts on hand. Prices to order parts is reasonable. Parts staff is knowledgeable.

Customer service is amazing the guys are friendly and are willing to make a great deal and are easy to work with, thanks to everyone who helped me get my 2007 Suzuki GSX-R1000 I will definitely come back even though it’s a bit of a drive thanks again Blackhills Powersports

Great help friendly. Nice place to go buy part

Good people and good service

Pleasant and helpful sales staff. Great business!

Helpful sales staff (not pushy) and the service department is very knowledgeable

Great place great 👍👍 service department

Got my money so give them some stars.

Very friendly and helpful Sales and Service.

They hsd the part i needed to fix my bike not bad price eather

One of the best selections of Motorcycles Ive ever seen. They were very patient with me in getting financed and managed to get me an extremely low interest rate.

The only place in Rapid City I trust with my Star Motorcycle!

Awesome place. Great people that know what they are doing. Nice store.

I have had several dealings with these guys from service to purchase of a used ATV. I had great service and at a reasonable price compared to others in the area. I also used my wifes bike as a trade in on a used ATV and got an ok deal but better than anyone else in the area. I had a few problems with the ATV and they fixed it at no cost to me. I was riding home one evening and my Damn helmet kept popping open and I discovered one of the flat screws fell out and I need one bad to ride home safely. This happen many years ago and I stopped at the Honda dealer, got a big run around and changed 3.00 for the screw. This time I stopped at Black hills powersports, the guy said I know just what you need and came back with a box of assorted screws from other helmets fixed it for me and gave me three to take just incase it happens again, with a smile he said not charge.

Levi is awesome. Knowledgeable with NO pressure.

Were treated awesome! Great customer service!

Nice people, service was a little slow then

Great place for a new bike or fixing one up!

We bought a 2018 yz 65 for grandson here

Friendly helpful parts department

Terrible!! I tried to get an appointment to get my motorcycle serviced like I do every year then all of a sudden they told me if its not a Kawasaki they dont want to work on it.

Needed a bolt for my brake caliper on my bike they had it in stock, no tools to borrow to put it in though

Service department is very helpful.

Use to be the place to go. The techs might know their job but the service guys at the both seem lost and not that knowledgeable about motorcycles. Often out of what I need. Unfortunately Rice Honda is worse.

They are nice and very helpful.

Friendly and good customer service

Great people to buy from

Best parts department anywhere!!!

Great customer service!!!

Horrible Service And Doesnt Have Go Carts But I Got This Go Cart And The Tag for it said it came from here but we went there and there want any.

Nice spent to much

Needs more gear selections

Need some improvement

Dirt bikes

Ask for Rich!