Did a good job. Friendly service.

I have had close personal dealings with the owner of Rapid Spa. Truly a remarkable person and what a wonderful business he is running. If you want a hot tub this is the place to go. Impeccable integrity, solid character, hard working and intentional guys that really want to make sure your buying experience is great.

Very good customer service! Someone always greets you to point you in the right direction, however they are not like a pushy salesperson. They allow you to look around, but hang out if you do need help.

Top Notch all the way around. Chris is very knowledgable about spas and was very fun to work with through this purchase. Not your typical salesman approach. Everything went very smooth from the purchase to delivery, and everything in between. Thanks Chris, and Rapid Spa we are 1 month into ownership and loving every minute of it!

Me and my wife recently bought a spa from Rapid Spa. Our experience was great! The sales associates were awesome and able to answer all our questions! They delivered our spa to Dickinson ND which is 3.5 hours away! The gentleman that delivered our spa was very professional and informative! I would highly recommend Rapid Spa to everyone! We will be purchasing our next spa in future from them!

We recently purchased a used hot tub from Rapid Spa. I can not think of one step in the process that I could improve: everything was perfect. The price was right and retail customer service very nice. The delivery was on-time, they removed the old tub and installed the new tub while the 3rd party electrician did his thing. Everything ran like a top and we will certainly be back. Excellent buying experience.

Wonderful place. That staff were very knowledgeable and friendly.

Absolutely spot on from the sales process, delivery and set up to the most important part; follow up and support. Great products and great people. Highly recommend this company!

My husband and I recently made a hot tub purchase from Rapid Spa, and we highly recommend this wonderful business! Rapid Spa staff are knowledgeable and extremely customer focused. They took the time to provide us with excellent information, and they went above and beyond in terms of delivery and installation. Thank you Rapid Spa for such a great experience!

We just purchased a new Marquis Spa from Chris Hurd at Rapid Spa. Everything is fantastic. Not only did Rapid Spa wait for better weather for delivery, but Chris contacted an electrician to do the necessary work for the installation. We had a hot tub up and running within hours of delivery. We also had several options for payment and Chris set everything up for that as well. Everybody weve talked to was cordial, helpful and willing to go the extra mile. Very impressed!

Super friendly staff and easily the best customer service around!

Helpful and friendly

Excellent service and very friendly and knowledgeable staff. They answered all of my questions, pointed out options that would be better for me in the long run and were very easy to deal with, a no pressure sales approach was very refreshing. I will definitely be a repeat customer.

Outstanding service with these guys! I would very highly recommend for all of your backyard relaxation and entertainment needs. My overall experience with Rapid Spa was worth my taking the time to post this!

FOLLOW UP - I have to give credit where credit is due. Bob actually reached out to me and we talked, he apologized. In my book that was a gutsy and upfront. He did not have to do that yet, he took the time to find me, contact me, and respect me. I think we are all square and I will look him up next time I am in Rapid. Good move and thanksAWFUL sales rep!!!! Went into the store with money and intentions to purchase a hot tub. Met Bob who immediately became condescending as I told him I have been injured and was trying learn what I could from the internet and began to ask him questions. At one point I asked him about two other brands!of hot tubs which I had looked at and appeared to be easier to get out of, and was told words to the effect That shows me your looking for cheap tubs. Very shortly he left to assist another customer who had made a purchase. After helping to load the customer, he went into his office and never came out to help me!!!! Tonya, who was very kind and professional, attempted to assist me but by that time I was done. They lost up to a $10,000 dollar sale that day and I will never go back nor will I ever recommend that store. When will sales reps learn ANY person walking into your store is a potential customer?!

We love this place! Bob & Chris are awesome! We got a great deal on a new hot tub two years ago and they have given us great service ever since. We highly recommend them.

We have had our hot tub now for over two years. It has a been a source of fun and relaxation for my family. When we are there all distractions, devices, homework and phones are not! What a blessing I was not expecting. Chris and the team were so helpful and made sure we got the correct product and now the maintenance team keeps us sustained year round. No regrets. Rapid Spa rocks!

Had a hot tub installed today, and the crew of Joe and Ben made it a piece of cake. It was a little difficult of an install on a second floor deck but their experience showed through. They were professional, courteous, knowledgeable, wasted no time, and were friendly to boot. If they have not gotten a raise in the last year, its about time. Mechanics like these guys are hard to find.

This is a great place to shop outdoor furniture, jetted bathtubs etc. Really awesome people, greets with several options of drinks and beverages. Unfortunately, I did not buy anything because those were beyond my budget, however, you can get some cool options here. Must try!

Delivered and setup a spa for us today. The guys were very friendly and professional. Did a great job and answered all of our questions. Even recieved follow up emails to make sure we were taken care of. Highly recommend !!!

This company has always gone above and beyond expectations. If you are thinking about a hot tub, or other products for your patio. Please visit them, and their showroom.

Really happy with their sales and service. We bought a our hot tub two years ago. Great product and the service has been stellar ever since.

Been customers for almost 20 years. Staff is friendly and great you by name. They even carry out my charcoal and place it in my car. Who does this anymore? Rapid Spa employees, thats who.

Prompt and on time and they set up the hot tub in a timely manner and very friendly to work with!

This place is awesome no pressure and very helpful great place to buy from will tell others

After the hail storm in August 2017 my hot tub cover was damaged. Joe is the guy to call. Although the replacement cover was delivered damaged, Rapid Spa demanded excellence and ordered and installed a damage-free new cover. I’m a repeat customer for sure!

Have always taken care of any problems or concerns in a very timely matter. Highly recommend!

Bought my hot tub there 5 years ago, delivery was flawless and have not had one issue . I highly recommend their maintenance plan, probly why Ive never had a issue. Will buy here again for sure!

Rapid Spa, Has a Great team from there knowledge of there products to the Best service team from moving and delivering your Hot Tub Spa or your Infra Red Sauna . Or installing your RO water system even if its not there product they are always there to help with your questions or installing it . There service team is the best . The whole staff gets a A+ from me .

Very friendly here! The staff knows their products and are great at helping to find solutions, even when the spa isnt one of theirs like in my case. A+ customer service!

Nice place....friendly staff, offered a drink as we walked in the door....excellent selections of patio furniture and hot tubs.

Didnt end up buying anything but it was a nice place with friendly sales staff.

Have had several dealings with these guys both on a hot tub and supplies and again on a grill and subsequent supplies. Very professional and helpful.

Spectacular new spa in Hot Springs

Excellent service and very good selection and discounts!!! Also threw about $500 worth of extras in.

Tonya was very helpful and friendly!!

Good variety

Prices are outrageous!

Great staff

Love Rapid Spa!

Friendly staff