Great service! They were able to get us in short notice with our motorhome. We were STRANDED but they got us back on the road within a few hours of starting the work and were professional and knowledgable about our Cat engine. We are SO thankful!

WOW!!! We were on a 30 day 7000 mile trip with our 42 ft diesel pusher motorhome when our engine starting acting up. I walked in there the morning after a 3 day weekend and they told me to bring it right in. They serviced the engine, check the brakes, checked the radiator fluid and greased the chassis, changed the fuel filters and ensured that everything was ok. We were out of there before lunchtime. They saved our trip. Great bunch of caring individuals. They even called us a week later to tell us the oil sample that was tested was fine (no damage to engine). I would definitely recommend this shop!Thanks a bunch for being there when we need it.

Usually have most of the parts I need when I need them. Service guys are top notch and always take time to answer my questions. No complaints with the work performed by the shop guys... always done right and in a timely fashion.

This is my favorite place to buy parts and maintenance items. The staff is very knowledgeable and the parts we need are easy to order

Good work but charge more then any cat dealer in the country. I won’t have them do any future work.

Very courteous and professional. Rod, Josh, and Kenny were very helpful in squeezing us in last minute so we were able to get back home.

Fastest i have every bought a piece of equipment.

Great place

Awsome staff and very helpful

Good people in and quick,squeezed me in, great job and back to work thanks.

Very helpful

JUSTIN great person cery good job and great all around person if u need anything recommend him best service all around

Excellent customer service for anyone that needs parts. I dont have a CAT and buy bulk hardware and they are always super helpful. Shipping is super fast as well for ordering parts.

As all Butler service centers they are great, no BS just honesty & integrity at a very fair price

The employees at the parts counter are very helpful and friendly

Terrible dont even deserve a star. Had head gasket failure which was warranted cover 7,000 of damages. I opt to do complete overhaul and still had to pay $36,000 before I could leave there shop missed scheduled load to stay an extra day to c why price was so high well the location manager didnt even show for meeting,😡 Really tops it off same engine can be rebuilt for 28,000 where Im from At several locations, and three months later I was in my local Peterbilt with the block cracked down by oil filter they clearly cant inspect a block either I seriously would be towed 1,000 miles before Id ever go back to this company. And I am the owner not some ram rod driver

I called 3 weeks in advance to reserve a bulldozer rental and the salesman told me that they are only able to reserve machinery 48 hours in advance. I explained that Im a commercial contractor and need more notice than 48 hours to schedule my crews. The salesman checked with the manager and agreed to hold the reservation open for a week. To put down my concerns, the manager called me to let me know he had put the machine in On Call status and that a formal Reserved status would be set on the Friday before I needed it. He assured me that it was extremely unlikely anyone else would rent it and that if approached by another renter, he would contact me to ask if I could take the machine sooner than my scheduled window. He also added that if in the extremely unlikely case it did go to someone else, he would waive the freight costs to get me a different tractor from another branch. I was called on the Friday prior to my rental window to be told the machine went to North Dakota for a month and there was nothing they could do. They refused to honor their promise to get me another tractor. As a result of trusting the sales team, my customers project wont be completed because its now too short of notice to find another dozer in Rapid City. The poor integrity of this company has resulted in a BBB claim against my company.

Great mechanics, good service, a place you can trust !!!

If they dont have it you probably dont need it

Very knowledgeable staff.

Didnt go in but all the machinery looked impressive

Great customer service

Got me back on the road asap...thx guys

Great service!

Great

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