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Dakota Discount RV
3330 E Mall Dr, Rapid City, SD 57701, United States
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Dakota Discount RV
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Ja
Review №1

We purchased our first travel trailer remotely (we live out of state) through Dakota Discount RV. Woody was very friendly and helpful, wiling to provide any and all information to me including photos when needed. That gave me the sense he truly cared about me finding the right solution for my use case requirements. When it came time for my family and I to make the drive to pickup the travel trailer they had everything ready and on time for a smooth, trouble free transaction.From start to finish my experience working with Woody, Craig, and Charles was great. Good old fashioned customer-oriented attitudes and service. The team at Dakota Discount RV is friendly and no-nonsense which is a rarity nowadays. Overall I think we had a mutually beneficial and fair transaction and I would do business with them again.

Po
Review №2

Very helpful. My mom (75) and myself (53) were traveling from Nebraska to Washington. We lost our sway bars (cheaper set) and need to go over 3 mountain passes to get home. They had Blue Ox Sway bars (heavy duty) installed them at a very reasonable cost and got us on our way! So thankful for their fast service! Their kindness in our situation is so appreciated!

Ni
Review №3

My husband and I purchased our first RV, we drove from Colorado. Tim and Craig made the process so easy for us. Harley is outstanding we had so many questions he was so patient with us he definitely went above and beyond helping us. Well definitely take the drive again to purchase our next RV with them.

Do
Review №4

We needed a hard to find part for our water heater and these guys had a used one in stock. Great experience, helpful staff!

Ca
Review №5

We shopped around for an RV because our house sold and we haven’t found another one to buy yet. Dakota Discount RV was by far the most friendly and willing to work with us by finding out what our needs and expectations were and then working out a great deal that we were very comfortable and pleased with! We absolutely love our RV and are in no hurry to buy a house! Thank you so much Kevin and crew!

Pa
Review №6

We took our Class A in to have a Washer/Dryer combo installed.Had ordered the machine several weeks in advance.They called to say we were ready to pick up motorhome.Got there and the machine we ordered they first said the circuit board was bad and they replaced it with another machine.The machine they put in was smaller, plastic handle very flimsy. Then they said it wasnt able to put the one we paid for it wouldnt fit.Then the cabinet doors they couldnt put them back on because washer stuck out. We were never called before any of this was done.Cheaper machine for sure.Would have been nice if they would have called us to let us know before putting in something other than what we paid for.Disappointed in this business.We should have been refunded the difference in a cheaper machine.They said it cost more but there is no way after calling for price checks. BEWARE OF THIS BUSINESS

Al
Review №7

Stopped with a unique and difficult problem and within an hour they had my camper repaired and us back on the road. Friendly and VERY knowledgeable. Spend your money here. :)

Ju
Review №8

We just purchased a new Forest River Cherokee Midwest in April. Rather than share all the frustrating details of our experience with Dakota Discount, and listing all the repairs we’ve had done on it so far, I’ll just recommend not buying from them. Horrible experience.

ps
Review №9

Helpful and friendly staff helped me and my dad find exactly the accessories we needed for our trailers. I would definitely recommend them.

Be
Review №10

They are very helpful, answer your questions, go out of there way to make you happy

Ma
Review №11

We had an exact camper in mind and we called up Woody at Dakota Discount. He was helpful and not pushy. When they got the camper in, he called us and it was a done deal. Very happy with the customer service.

Tr
Review №12

Nice people, good service, will be back.

St
Review №13

Ask for Woody, he is the Best!!

Ju
Review №14

Greg was great to work with and they went through everything on the camper with us!

Co
Review №15

My sales rep was Robert Woods (Woody) and he was very helpful in answering all my questions to the best of his ability. If he did not know the answer he knew someone that did. They really went above and beyond in helping me get into my new trailer. I highly recommend going through woody for all your sales needs

Su
Review №16

Great staff, friendly, knowledgeable and willing to help find what you need. Excellent quality. Great to deal with when buying a camper. Local feeling instead of a big box camper stores.

Ra
Review №17

Very knowledgeable staff. Donna and Woody very helpful in narrowing our choices for an rv.

Gr
Review №18

Expensive better to use Google

c
Review №19

Huge thanks to Woody for helping us out. He was very honest and upfront and worked very hard to get us exactly what we needed. If you are looking definitely ask for Woody. It will be time well spent.

Pe
Review №20

Very professional and knowledgeable

Mi
Review №21

Great bunch of guys ..very knowledgeable as nd helpful

Ho
Review №22

Weve purchased all 3 of our campers through Dakota Discount RV. We will only deal with them as they are the most honest and trustworthy people around. No pressure when looking at campers and if they dont know the answer to a question, they find someone who does. Woody is a fantastic salesman!

Ky
Review №23

The salesman here are dedicated to making sure you leave here happy. They put YOU first. If they dont have it theyll find it for ya. The service and parts guys are cool too!

Ro
Review №24

Very unprofessional place, it took them three months to fix small things on my camper. Than when I came to pick it up it started with three old men sitting around not wanting to help me. Than they finally help me to charge me $1200 dollars and refuse to help hook up my camper because a attractive woman came in and all three had to rush to help her. I had to come back in to get keys that they argued with me werent in the camper which they were. Than locked my keys in the camper again and send me on my way. I drive 45 minutes away to not be able to get in my camper. They say its my fault make me drive back to unlock it again and then argue with me that its not there fault. Spent $40000 on a camper to have them treat me like this.

Pa
Review №25

Good to work with.

Da
Review №26

Great customer service. Found a great deal on a camper at Dakota Discount RV. Thanks Dale

De
Review №27

Woody and the rest of the staff @ Dakota Discount RV are WONDERFUL! After looking at several different dealerships in the area we couldnt be more happy with our decision to buy from here! Thank you for all your help!

Ma
Review №28

My husband and I have been thinking about buying an RV for a number of months. We had narrowed it down to type and features, and used websites from big RV dealers from east of the Mississippi River to get a good idea of what the price should be. Our next concern was finding the particular product somewhere in the area. To our great surprise, we found the exact model (brand new) in Rapid City at a locally owned dealership. Our first contact with the salesman - Lynn was excellent. He showed us around, answered every question (and there were many) and after our third or fourth trip back to Dakota Discount RV we asked him the BIG question - price. He pulled out his cell phone, called the owner and got a bottom line price right then and there. The rest of the process was smooth and at every turn either Lynn or the owner, Kevin would sit down and patiently answer every question.On delivery day it was a cold and miserable December day, but they had the rig all ready, warmed up and still did all the outside work to prep our truck. As we drove away I was remarking to my husband that I dont think we have ever bought any major item that easily.When we found that we had some difficulties with the hitch set-up and took it back, they not only were gracious about fixing it, they prepped a new one in advance of our return in order to help speed up the job.I feel like we not only bought a great RV, but we also made friends that we can count on to help us out in the future if our RV needs change. We will highly recommend Dakota Discount RV and give the whole experience 5 stars.

Te
Review №29

Once they got my money couldnt get any help from them. After saying how great they are for service.

Br
Review №30

Was delivering a travel trailer to this location. Very good service.

Sh
Review №31

The staff was very friendly!

Wi
Review №32

I have bought several rvs from here, we wanted to downsize, we were told that they didnt have any toyhauler rvs like ours on their lot, shouldnt be an issue. Big issue they wouldnt even come up with an offer. If you buy knew great, dont expect anything else. Very dissatisfied on the way we have been treated.

Pa
Review №33

Quality products and excellent customer service. Greg was the best!

De
Review №34

We arrived looking for a particular item(30 amp surge protector) and they had them in stock. Good experience!

St
Review №35

After visiting several other camper sales places in rapid city we ran into Woody at Dakota discount rv. What a great down to earth and honest person who never acted like my 2 little girls that were with me and my wife were a bother they loved him. Never did he try to push us in the wrong direction we told him what we wanted and THEY Got us into what we wanted and we are enjoying very much! So thank you Woody, the financing team, and the entire staff for making our 1st rv buying experience a great one!

St
Review №36

Woody was a great salesman. We bought a new fifth wheel in May and had a great experience. We are from North Dakota and we were in the hills for the fourth of July. We stopped in to see who in ND could do some warranty work for us and they dropped everything and fixed it right then! Their customer service is great! We tell everybody to go to Dakota Discount RV to buy their next camper!

Je
Review №37

If you are in the market for a new camper I would highly recommend stopping by and talking with Woody. He took the time to sit down with us and get to know what our needs were in a new camper. He then only showed us campers that would fit our needs rather than showing us a ton of campers that wouldnt meet our needs. We found the perfect camper for us and he made sure we were in the loops the whole time. Not to mention the great deals they have! We are very impressed!!

Ti
Review №38

Always friendly with great pricing and selection

Go
Review №39

I bought a 80k camper in July 2019, had a couple issues. December 2019 and still have not heard if they have received the parts. I would not recommend buying from them. All empty promises.

ch
Review №40

Office staff was great to work with

Bo
Review №41

Very helpful and friendly staff.

Ti
Review №42

Helpful and not pushy allowed me to look at RVs without feeling pressured

De
Review №43

Well sometimes when people are not happy with someone or something but everyone else is maybe they should look at them selves. Dakota Discount RV was the BEST experience my husband and I have had in a very long time!! Woody, Johnny, Kevin ( and the owner i think Bob) were the most pleasant people weve worked with in a long time. Thanks to all we are the proud owners of a beautiful new 5th wheel. Thanks guys

Er
Review №44

Our normal RV parts place went out of business and Dakota stepped up

Ma
Review №45

Make sure and ask for Robert Wood aka woody when you go to Dakota Discount RV! Hes the best!! His job is to make people happy and he does a great job at it! He is a great salesmen and a very honest man!

El
Review №46

Just stopped for some RV tank digester. Very helpful! They also helped me figure out the awning on my (new to me) old rig.Will be back for sure! Thanks guys!

Du
Review №47

Woody was an excellent individual to work with I originally went in to buy one of the boats they had but it was too big for my Dodge Nitro. I later decided to buy a travel Trailer and went with the Cherokee wolf pup 16 Woody was there for me every step of the way and was really down to earth it was a great first time buying experience for a camper Ive now been out 4 times in the last month and made several memories with my family. Thank you Woody & Dakota Discount RV for this wonderful opportunity!!

Bi
Review №48

Easy to work with, great teamwork by their entire staff.

Ja
Review №49

Ill just chime in with another positive experience we had with Woody when buying our new fifth wheel. Very helpful, very friendly, and made the entire process easy. Everyone on staff, from finance, to service, to our PDI guy, were easy to work with and friendly. Im glad we stopped in.

K.
Review №50

Good people to work with. Honest!

dr
Review №51

Like most of the other reviews here, if youre looking for a new camper/RV, see Woody. Woody listens to your needs, wants and budget. Unlike other salesmen who try to push you into what they want, he makes sure you are leaving with what you want.

Am
Review №52

The sales man by the name of Woody is outstanding! He is very knowledgeable and very friendly! Definitely recommend going to him when searching for a camper!!Amber H.

Ar
Review №53

If you’re interested in a camper, go talk with Woody! He is a friendly and honest person that is great at finding just want you’re looking for!

Cy
Review №54

Tim gave us great informationand made us feel welcome!

Ch
Review №55

Called ahead to get weight distributing hitch adjusted. They took care us quickly, professionally and were super nice. I cant say enough good things about them.

Wi
Review №56

Having knowledgeable salesman like Rip Fletching makes the customer most confident in there decision. Rip knows what is available and what will best suit your needs. Thanks Rip well be seeing you. William Newman.

Da
Review №57

If there would be a negative on this this would be it............great on selling.....but service sucks! Word of mouth gets around and you can bet I will not recommend this place at all!!!...........oh..........this one is going on facebook.....twitter.......not to mention all my friends!.........and every time Ive called cant get it in for 3 weeks..........

Co
Review №58

Great place to find the RV that you NEED and DESERVE! Stop by and ask for WOODY to show you around. Very knowledgeable and excellent customer service! :)

R
Review №59

Bought very first travel trailer from them and had a great experience. A couple RVs later and I thought Id do business with them again. It was like night and day the 2nd time around. I received a low ball offer on my current RV and was told they dont include the options when trading in even though they include them on their pricing when selling you an RV. NADA RV even lists the options as part of the pricing.

Gl
Review №60

Please go see WOODY, he is honest and will have your best interest in mind always. The only place I will buy a new camper!

Du
Review №61

Very helpful and know there stuff

ma
Review №62

I had a wonderful experience buying a camper through dakota discount rv in rapid city sd. I would strongly recommend them through used and new trailers of every kind. the sales staff are amazing and personal, i had a great time buyimg a camper and financing is usually a headache but Woody from sales made it the best experience. They never once pushed any overpriced campers on me. I said what I wanted to try to finance for and they did it. If you buy a camper or trailer of any kind at dakota discount talk to woody! Never go to campingworld, I went there first was very disappointed.

Ja
Review №63

This was our third time trading an rv here, Chad rocks as a salesperson in our books, we always get what we need and a great deal too

Pa
Review №64

Very happy with their service. Plus they were pleasant.

Er
Review №65

Robert Woody Wood helped my wife and I buy a new camper. He was very honest and showed us alot of options that day. He explained all the difference between the new ones and the old campers to us. We went to about five camper stores on that day and everyone else was very pushy and just showing us there junk because we where younger and didnt think we were going to buy anything anyways. So thats why we give this place 5 stars. Thanks again for all the help. We are very excited about our new camper.

Me
Review №66

Had a great experience here woody really help us out and we got a great camper. Would recommend this place to anyone who want to get great service and friendly people.

Ar
Review №67

If youre looking for a great RV for you or your family but feeling nervous about purchasing just talk to Robert Wood AKA Woody and hell explain everything thoroughly so you can feel comfortable that youll be making the right decision on a RV for YOU!

Ha
Review №68

I have known Robert Woody Woods for a long time and know that he will treat you right. Tremendous person and awesome to work with!

Ma
Review №69

Great place to buy. The staff was awesome and our salesman woody went above and beyond to get us in the right camper.

ch
Review №70

Go see Robert Wood at Dakota Discount RV. I have known him for 6 plus years, and he is an great person and you wont regret letting him help you find the right RV.

Ka
Review №71

We asked for some guidance on our trailer hookup and the gentleman at the counter was very knowledgeable and helpful. His advice has made our trip so much easier.

an
Review №72

Ask for Mr. Robert Wood when you go. Hell be honest and get you the best deal he can. He knows were watching him. lol

Is
Review №73

I have some parts to replace in my camper and this guys were there as soon I walk in and helping me with the things I needed. Very friendly people 👍👍👍👍

Jo
Review №74

I had the vent cover fly off of my bathroom vent on the drive to the black hills. These guys had the part in stock and installed it for me for less than $30 on a saturday. Saved my bacon because it thunderstormed later.

Mi
Review №75

Lots of great parts. Nice people.

Je
Review №76

Bought our first hardshell camper at the sports show last year (2016). After purchasing had to return travel trailer 4 times to repair. If they had checked water system from the beginning we wouldnt have had a problem. They told me I had a bad attitude and not to come back. Youre fricking right I had a bad attitude. I spent over $20,000 and I was treated as if I was the problem. Never will I go back or recommend anyone else purchase from them.

Bo
Review №77

Good selection, knowledgeable staff

Ja
Review №78

We were traveling through and one of our slides wouldnt come out. Owner came out and fixed the problem himself (slide motor had fallen off the mount and disconnected one of the power wires. Thank you for your assistance. We were back on the road in 35 minutes..

La
Review №79

Robert Wood is an honest salesperson; he will do you right!

JO
Review №80

After purchasing a camper. Sales rep said his job is done. If you have more questions about the camper dont call me call the service department. We spent $$$$$ and the sales rep basically said dont call any more with any issues you have. Not a good way to do business.

Ma
Review №81

I have shopped for a RV for the past two months and recently purchased a 2013 Cherokee Travel Trailor from Dakota Discount RV. I researched all the other local RV locations around such as Jacks Campers, GreenStar RV, MidStates RV, and Dakota RV but no one came close to the prices for a new RV like Dakota Discount RV. I worked with Lynn and Kevin and both were extremely helpful in finding the right camper for my familys needs. I was able to go through the camper from front to back and was explained in great detail how to properly care for the camper and how everything works. They were able to give me their best price right away which saved me time on negotiating for a price. I never felt pressured into buying something I didnt need. Kevin was helpful in educating me on extra items that would be useful as a first time camper owner. I would highy recommend Dakota Discount RV to any of my friends or family.

Jo
Review №82

Tried to get service on my RV, and pretty much got the run-around. Not helpful at all.

Ch
Review №83

Woody is a straight shooter. Great man to deal with.

Mp
Review №84

The owner is very personable and a very kind, good man.

Ke
Review №85

Lots of parts. Nice people.

Dw
Review №86

Robert Wood is straight forward and a honest salesman !

Ta
Review №87

DO NOT PURCHASE A CAMPER FROM THIS DEALER. THE SALESMEN ARE LIARS AND WILL NOT HOLD TO THEIR WORD ON ANYTHING. VERY DISAPPOINTED AND STUCK WITH A BRAND NEW CAMPER THAT DOES NOT FIT TO OUR FAMILY NEEDS BECAUSE WE WERE TOLD IT WAS COMING FROM INDIANA OFF THE FLOOR LIKE THE ONE WE WANTED ON THEIR LOT. GO TO MIDSTATES OR JACKS OR ANYWHERE BESIDES THEM.

Ch
Review №88

Nice people

ma
Review №89

Bro rip is very nice genuine person

Me
Review №90

Good people, informed and helpful, buy there again

So
Review №91

Wonderful salesman, Rip Fletching, who is fair, honest, and very knowledgeable.

Al
Review №92

Real Friendly, I was just there for a minute.

Le
Review №93

Very friendly,very good costumer service

Ch
Review №94

Friendly staff, knowledgeable.

Ra
Review №95

Hard to get and rv loan

Ta
Review №96

Good

Na
Review №97

WISH I COULD GIVE 10 STARS!!!

Sh
Review №98

Awesome experience

C
Review №99

Nice people

Ga
Review №100

Great service

Information
23 Photos
100 Comments
4.3 Rating
  • Address:3330 E Mall Dr, Rapid City, SD 57701, United States
  • Site:http://dakotadiscountrv.com/
  • Phone:+1 605-388-8243
Categories
  • Camping store
  • RV dealer
  • RV repair shop
  • RV supply store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:10AM–3PM
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Payments
  • Debit cards:Yes
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