Tammy was very helpful and professional while helping me pick out and even locate a piece in another Slumberland. Thanks to her I have a matching couch and recliner without having to wait! I will not hesitate to shop there again!
Tammy called me yesterday and was very helpful. Even though she was not scheduled to work today, she left notes for her coworkers to help us. We were thrilled to get prompt delivery. In the 20 years we have lived here, we have always been satisfied with the products and service from Summerland.
Tammy was very quick to approach my daughter and I looking around. She showed us exactly what we were looking for and was up front about it possibly not being in stock. With a hassle free shopping experience and my purchase should be here Friday, I give Tammy and slumberland 5⭐️
Slumberland was my third stop in searching for furniture to replace that we sold when moving back home to SD. I had picked out a brand and style and was hoping to find what we were looking for. Tammy was very helpful and the kind of salesperson I like, not pushy, honestly answering if she had or could get sometime I was looking for. I went back later in the day with my husband and we asked more questions about putting different pieces together. Tammy quickly verified with the company we could get the pieces we liked. We purchased a chair with my choice of fabric, dining set with 6 chairs and a futon. The prices were excellent and the service was top notch. Thanks Tammy!We’ll be back!
Tammy Jones was friendly & extremely helpful. She was able to get the chairs we wanted in time which seems like a miracle with all the COVID delays
We found a very comfortable Lazy Boy recliner at a very fair price. The salesperson Tammy was helpful, knowledgeable and considerate. Would definitely shop there again.
Becky was awesome!! We were looking for furniture for my mother in law to move into assisted living. Becky helped us select the necessary items that were available within the week. This is a tough time for my wife’s mom since recently losing her husband and Becky was a breath of fresh air!!!
Tammy was informative, helpful, friendly, and the biggest thing.. not pushy with the sell. Absolutely love the furniture we picked out and the price for it!
We had a great experience at Slumberland. Larry was very friendly and knowledgeable. I would highly recommend Slumberland.
Excellent and personal service. Love to shop Slumberland.
Found what were looking for. Good price and excellent people.
We went to Slumberland to find an adjustable bed for my elderly parents. Our salesperson, Tammy, was so patient and kind to my mother. She carefully helped her on to various mattresses, gave us some great health information, and took the time to make sure she was comfortable with the remote. We will definitely be back and will do business with her again!
Friendly and willing to help. Fair prices and good product as well
We were greeted warmly when we entered by Larry. He showed us to the recliners and checked in with us just enough so we knew he was around but not pressuring us. We found the recliner we wanted and Larry made our checkout process painless and extremely pleasant. We will definitely return. Thanks Larry!
We needed a part to repair our LazyBoy chair. Larry knew exactly what we needed and that he would order it. The parts arrived sooner than expected. Great service. We will shop here again.
Larry was very helpful, even let us in early so we didnt have to sit outside and wait for store to open, we will be back in the future, thanks James
The furniture could have been wrapped better.
Very nice! Not pushy! Helpful! Loved how you are treated!
Excellent service! Very friendly.
Many thanks to Becky for assisting us with our purchases today!!!!Becky is very: friendly, knowledgeable and professional.Well done!!!!
The staff here are amazing, they are honest with you and they really help you work within your budget.
Tammy did exceptional in helping me find all the pieces I needed for my living room at such a great price. Was very assuring and transparent through the entire process.Ask for Tammy!
I used to work here. was hoping to get my last paycheck today as it is Payday there. was told it wasnt there and I have to wait till Monday. under South Dakota law my paycheck has to be available at the next payday after I quit. this was the next payday. guess I need to call around for attorneys.
I try to buy local, but when stuff like this happens, its tough. I tried to return a mattress I had for less than a day because it is too firm. Tammy helped me out, was nice, but there was misinformation given to me when I purchased the mattress. She even attested to this. Now, I cant return it because its custom (California King). Steve, the manager, basically said Im lying because Tammy has worked there so long, he knows she would have told me the return policy before purchasing. He did offer a topper, and that didnt help my situation either, but thats not my argument. I bought the topper with full knowledge of its non-returnable policy. Its the matttess thats the problem. I will follow up with other entities about this issue and definitely wont send anybody I know there. Taken from the website: Our mission is to improve the lives of our customers. We take pride in providing your family with living room and dining room furniture and home decor, as well as mattresses and bedroom furniture, intended to create a home filled with comfort and love.Well, that didnt happen with me
Slumberland rapid city is great.Good people, good products and great serviceLarry is the best!
Coffee table shopping with the wife and kids what great fun. All jokes aside our experience was pleasant. Our sales lady Tammy was awesome! Very polite, knowledgeable and so great with my two girls and remembered the little things about my oldest daughter when she wasn’t with us the second time when we came for pickup. That meant a lot to us so keep up the great work to the entire team and especially Tammy
My salesman Larry Jensen was amazing. The man is not only extremely knowledgeable, he is also very honest. Honesty is a rare find nowadays. Larry wont try to sell you something that you dont need or want. He truly wants you to be happy with your purchase.If you want a honest, trustworthy, non-pushy salesman, go find Larry Jensen at slumberland furniture.
Misleading information. I was told the bed was in stock and could be delivered on Friday. Then I was told the mattress wasn’t in stock and it would be the next week, so I would need to pick up myself if needed before the next delivery date. Then the day before the adjustable base was to be delivered I was called and told it wouldn’t arrive before the delivery truck left for delivery’s. This is for my sick mother. No options were given to accommodate my emergent situation. I feel it was a bate and switch. Will Never buy anything from them again!!
Stopped in for a last minute Mother’s Day Gift, the two women who helped me were wonderful! I was able to load it in the truck and surprise my wife. Slumberland saved the day.
Larry was very accommodating and answered our questions. I think it was awesome that he gave us space so we could discuss our options amongst ourselves and didn’t “hover” over us. Slumberland is always our first stop!
Tammy was super helpful and knowledgeable.
Larry was great, he helped us with purchasing furniture. I’d recommend him to others as well whenever needing help buying any type of furniture. Prices were reasonable as well.
Tami at Slumberland in Rapid City, SD was absolutely fantastic to work with. She was super kind and very helpful. We are OBSESSED with our new furniture!!
Larry was a phenomenal sales person. Had an emergency bed situation and Larry went above and beyond to make it work, in a huge time crunch. Will definitely recommend.
The salespeople were helpful and not pushy. Prices were better than elsewhere in town.
Very helpful, kind service. Highly recommend.
Great customer service and reasonable prices. Im sure we will shop here again.
We have gone to every single furniture store in rapid and everyone was soooo pushy and only wanted to make a sale! The experience at slumberland was exactly what we were looking for! It didnt feel gross and salesy when we went in. But if we had questions they were there to answer them! We ended up finding the perfect couch for a great price and the customer service was amazing! Never going to shop anywhere else for furniture!!
Tammy was very helpful and allowed us to do our shopping on our own and occasionally checked on us. She didn’t hover, which I really appreciate. She was very informative about the product we bought and made sure I completely understood where my money was going before I payed. She went through every little fee and pricing to make sure I knew what I was paying for.
Me. Becky was nice and helpful and helped me get the best deal possible. It was quick and easy! Thanks Slumberland
Ij was ust glad to get a decent couch set for as cheap as we did. The staff helped us out. Dont really want to wait until may to get them but thats ok
We walked in, no one greeted us, asked us what we were looking for or anything. They did lend us a tape measure which accounts for the one star. Not sure if I have had that bad of customer service before...
Larry took great care of us, and was very upfront for timelines as to when the items would arrive!
Wonderful selection of good furniture, no pressure, answered questions, very knowledgeable, good sale prices..
This is the third time I have bought furniture with Slumberland and, again I had a wonderful experience. Larry, my salesman, was informative and very helpful, and then had a lady (Im sorry that I dont remember her name) was very nice at the checkout time. Thank you so much.
First time visiting this location. Nice store. Acknowledged I was in the building but let me shop at leisure. Wasnt constantly hovering over me. Liked that.
Larry is an awesome salesman. He wasn’t pushy but very informative. I felt very comfortable and the prices were great. Great experience
Great showroomVery friendly & helpful staffWith reasonable prices.
We had a wonderful experience with Slumberland in Rapid City, SD. Larry was incredibly helpful & truthful. He was honest about arrival dates & made sure we understood our timelines & pricing. Weve done our due diligence, and we found Slumberland to have the best pricing for the highest quality furniture.
The experience and my sales person Tammy, was phenomenal. She took care of everything and made the process easy for me!
The loveseat i found was normally 800 but on sale for $325, Becky was a great help in making sure it got to me less than a week after I ordered it! Thank you Becky for helping!!
We had Tammy field our call...after explaining that a guests dog took it’s frustrations on our sofa. She was able to find the perfect replacement for us. We look forward to working with her in the future.Great first experience with Slumberland! Thank you.
They are so friendly and helpful! Becky is the best! She is so knowledgeable and an awesome associate! Definitely going to be a returning customer! 😊
We went into Slumberland just to shop around and ended up buying two recliners within a few hours. Larry was a great salesman we could joke around with or be serious. We have bought from Slumberland in the past and they dont disappoint us. Thanks again Larry for all your help!!
Purchased a couch, loveseat & dresser. Sales lady gave us our space while looking around and was courteous & friendly.
Just bought a new dining room set. Larry was very helpful and personable. Easy and painless experience.
Tammy helped my aunt find a new bed today. Her service was outstanding. She took the time to really learn what she wanted and we left educated and happy. She also went above and beyond to make sure our experience was safe and clean. Highly recommend.
Becky treated us like family! Will continue shopping Slumberland
Becky Engel was excellent to me thank 🙏 you for your help 100% im very happy with my purchase
Very helpful nice for a change
I just purchased a bed from Larry Jensen he was very professional and polite. I have purchased other home furnishings from him before same quality of care.
Amazing customer service. Becky went above and beyond for us.
Love this place. Great furniture
Beautiful store with lots of quality inventory. Larry made himself available without being pushy, was knowledable, efficient and friendly. A great salesperson and experience.
Their insurance company is a joke. Too bad because I do like the furniture and store employees.
They have a lot of items to look for and a clean environment. The reason I am giving 3 stars is because it took about 10 minutes for them to greet us (we were the only ones in the store during this time). We found a couch we fell in love with and picked out a few more items that matched that couch (took about 30 minutes), only to be told when we went to buy them that the couch had already been sold. It did not have a sold tag on it. We ended up leaving without anything to check out some of the other stores in town. But the prices were absolutely outstanding and the staff were nice to us. One even went so far to call and see if that couch (which was discontinued) was at a warehouse.
Excellent service! Found what I was looking for and at a great price. I’m in the middle of a cross state move and they we willing to hold on to my purchase until I’m ready to have it delivered to my new place. I will shop there again!
We had a great experience with this store. They were able to take our vision and help select the right piece of furniture for our new space. Definitely would recommend them for you next furniture purchase.
We have purchased furniture from Slumberland before and they met our needs once again! Always great customer service and wide selection to choose from.
What a pleasure it was to work with Larry Jensen at the Rapid City location. He made furniture shopping so easy and fun!
We were very impressed with Larry, thanks!
Becky was very helpful and wonderful customer service!
We received an old motorized recliner from a friend for my father who needed it to help him in and out of the chair. It was missing a part to make it work. Larry at Slumberland went way above and beyond to help us get this part. Because it was so old, it took a while and some tracking down to find the right part for this chair. Larry persisted in finding this part for us and now my father has his working motorized chair. He didn’t have to put in all the effort to track this down for us, and of course he made nothing on the deal. He just found us his part so he could help us out, and we are very grateful to have run across Larry at slumberland. That is the kind of customer service that will ensure I return to slumberland next time I need new furniture. Thank you very much Larry!!
They are very courteous to there customers. They give the opportunity for people to get furniture through different options. The staff are very helpful and answer questions with excellent explanations. I am very happy with the customer service provided and would recommend Slumberland!!!!
Had a great shopping experience today. Larry helped me find chairs in their inventory that matched what I was looking for. We tried them out, and he gave me a lot of practical information about them. Some even had a hidden feature i didnt know existed, hahaha. Larry was very relaxed and kind. I felt at ease in the store. Not once did i feel pressured into a sale. A solid guide in the sea of furniture. Thank you Larry.
Larry Jensen did an excellent job helping me select a piece of furniture!
The customer service is top notch! Great selection and great prices!
Excellent customer service and helpfulness. Questions were answered in a professional and courteous manner and the knowledge of the salesperson was very apparent. This is the second purchase from Slumberland in the last 30 days. The first was online and todays in the Rapid City store. Because of the customer service and helpfulness from all involved, it is likely Slumberland will be our first go to for home furnishing needs.
Slumberland has a good selection of good quality products at reasonable prices. The sales staff is knowledgeable and helpful without being pushy. We like working with Larry. Weve made several major purchases from them over the years and expect to continue to do so in the future.
Larry helped us find exactly what we were looking for today. We’ve never had a bad experience at Slumberland. Larry is a miracle worker - with 2 days notice, he helped me pick out the PERFECT mattress for my mom !
Larry at Slumberland in Rapid City, SD was very helpful to me the day I was in the store and also on the phone when I ordered my items. Courteous and knowledgeable.
Courteous, efficient service. They wear masks!
Tammy Jones was awesome and helped me a lot with my situation.. Seemed to care about my need to keep the price down, so I could afford it, not the sale.. I have been to 4 other stores and 3 of them tried pressing me to spend more than I could. Next time I will start at Slumberland and Im sure I wouldnt need to shop any other places. Thanks Tammy and thanks Slumberland.
Tammy was extremely knowledgeable about the Stearns and Foster mattress . She was very helpful and personable We would recommend Slumberland for their superior service
Very happy with the service I received from Slumberland staff. I will definitely shop at Slumberland again!!
Great salesperson- Tammy - as helpful as I wanted but not hovering. Good selection, found a chair that I liked and they ordered it in fabric I wanted.
Met withTammy, and she was super helpful and very knowledgeable about what I wanted. She even tolerated my nonstop attempts to negotiate after she had already given me great prices.she made my experience fun and painless. Great place to purchase furniture.
Larry Jensen is awesome. He was very helpful in my decision on purchasing new recliner. Slumberland has great selection of furniture and the staff are all well versed and polite. Will buy more from them.
I was dreading mattress shopping, but Mary Kay was very helpful! I never felt rushed or pushed into any decision and she even helped make sure I spent enough time on each one by setting her timer for me! Great service and great selection.
Had a great experience with very friendly helpful staff.
We had a great experience. Our sales lady, Tammy, was incredible. Even though we weren’t spending a lot, she was very helpful and attentive.
Very friendly and very helpful
We have always received exceptional service at Slumberland Furniture. Larry Jensen is a kind and customer focused salesman. We have dealt with him on two separate occasions and he has demonstrated sincere commitment and trustworthiness. We are very appreciative.
Excellent customer service. Mary Kay was so helpful, knowledgeable, and friendly. She took lots of time explaining the different types of mattresses and working with us. Can’t express how much I appreciated the EXCELLENT customer service. Would highly recommend asking for Mary Kay if you are looking for a mattress.
I had a great experience at Slumberland. Mary Kay worked so patiently with me. Shes great. What a seasoned sales rep. Thank you so much. I would highly recommend Slumberland for your furniture needs.
Quick, friendly service, with next day free delivery! Larry was very patient, willing to look up different products and configurations. 🙂
Customer service was great. All my questions were answered. Thank you very much!
I ordered a chair over the phone with Tammy for my mother at the nursing home. The service was excellent and the chair was delivered the next day. Excellent service.
Had an amazing experience shopping for furniture never though shopping for furniture could be so enjoyable and easy. Tammy made that possible!
The staff was extremely helpful and the prices were extremely affordable.