We are traveling from Indiana to the Seattle area and were unlucky in that the South Dakota state bird decided to crash into our windshield while cruising along on I-90. The drivers side was completely shattered. Rapid City was the next big area on our map so I googled glass shops to see if anyone possibly had a windshield for my 1989 Chevy Suburban. Rapid City Glass was my first call and Don assured me he had one in stock. We were a couple hours away but made our way there and he and his employee had the new one installed and had us back on the road in good time at a reasonable cost. We were welcomed warmly and were so thankful for the way he took care of our issue.

Traveling to Rapid City from Wisconsin and had a stone hit my windshield in two places. Don couldn’t have been nicer - told me to come right in and he filled the two holes so I wouldn’t have to worry about it spreading as it was due to be very hot the next day. Great service and very friendly staff. Would highly recommend.

A truck kicked up a rock in the middle of our road trip and badly cracked our windshield. Based on other reviews, I gave Don a call. He fit us in immediately to check out the damage and was able to fix the crack within an hour of our arrival to get us back on the road. He’s very pleasant and knowledgeable…highly recommended!!!

We got caught up in a hail storm while vacationing near Rapid City. Our windshield was demolished and we were not too keen on driving 500 miles home with the windshield in that condition. We called multiple glass shops in the area and Don at Rapid Auto Glass went out of his way to track down a windshield and juggle his schedule to fit us in and get us back on the road. Don obviously cares deeply about his customers and his craft and were thankful for his help!

Don was great. He really saved us in pinch. We were traveling to Oregon for a elk hunt. Our windshield was broke. We called he got us in immediately and had us on our way in less then a hour and half. He even offered us his personal car to go eat lunch. If you need any window repair or anything I highly recommend him you wont be disappointed.

After being ignored at Safelite for 45 mins I left and ended up at Rapid Auto Glass based on posted reviews. Boy I could not have picked a better place and wish I came here first. After receiving a stone chip during a move from PA my daughters windshield needed repaired. Don took a look and had me come back the next morning to complete the repair. He was a pleasure to talk with and assured us he could also provide her with any mechanical work she needed. Rapid Auto Glass will be her go to place. Thank you to Don and his shop for providing outstanding customer service and peace of mind. This is something thats hard to find anymore. Look no further then here for your needs. Thank you again..

My truck was broken into while traveling up to South Dakota and we desperately needed the shattered window repaired asap. They took me in the same day I called even though they were quite busy and a few short hours later they had it repairer with matching tint! They were professional, didnt over charge me and even gave me advise on whats steps to take in repairing the rest of the damage caused by the break in. Thank you Rapid Auto Glass! You guys are such a blessing!

Don and his shop are awesome! He has a professional attitude, and yet remains so down-to-earth that you felt like you were bringing your vehicles over to a relatives to get work done. So friendly. Great service, great value, and accommodating when it comes to schedule. Will definitely keep in mind for all my windshield/auto glass needs.

Don is an amazing business man. Took care of a rear back window in my pick up right away and at a great price. Its hard to find better customer service than what Don provided me. Will definitely do business with Rapid Auto Glass time and time again. Highly recommend.

Had rock chip on way to Rapid. Got me in on a Saturday so didnt have to drive back with chipToldd me it was a large chip but he would do his best. Did an amazing repair.

The only place open on weekends. Fast!!! PROFESSIONAL! AWESOME STAFF! THANK YOU!!!

Don Salway is always a pleasure to work with. He was able to find a used back window for my son’s truck and installed it. Cost was reasonable and he does great work! He also repaired a chip in my trucks windshield. I appreciated that he squeezed that in before the change in temperature expected tomorrow. I haughty recommend Rapid Auto Glass🙌🏼💯

This guys is amazing. Dont find them like this anymore.

Open on weekends! and fit me in for a badly needed windshield chip repair. Took about an hour and my windshield looks as good as new. Well worth the cost. Very pleased. Will return if I ever need a repair or replacement. Thanks again

Rapid Auto Glass is an example of how everyone should do business. Don is professional, careful, and clearly takes great pride in his work.I called Don on a Wednesday morning, as I was passing through town and he was booked solid. He didnt hesitate to refer me to another shop in town, and when they were busy too, I called Don and he agreed to fit me in same day.Its rare these days to meet a business owner who is so generous with competitors and so considerate of customers needs. Don, however, is the consummate professional. I would recommend Rapid Auto Glass to my own grandmother, may she rest in peace.

Great service an quality.. go here for glass...

Agree Very nice owner!

It is rare these days to find an owner and a company who really understand the meaning of customer service, and treat you as if you really matter to them. Such was our experience with Don and his staff at Rapid Auto Glass. It is with pleasure and gratitude that I write this review of our experience there.We were on vacation, and had the unfortunate experience of a big bird smashing into our windshield while we were traveling at highway speed late at night. After several calls to auto glass repair businesses in Rapid City next morning, we ended up on Dons doorstep, not knowing what to expect.Don was very welcoming, and immediately went into action. In the process, he even caught a part number error made by a different repair shop.He arranged for the correct part to be ordered and delivered, and installed it promptly and professionally the next morning. It was quite obvious that he knew exactly what needed to be done.He graciously arranged for us to use a loaner vehicle while ours was being repaired, which was something he did not have to do. It certainly made our stay much more enjoyable, as we were able to take in some of the surrounding sights.I can only say that if you choose to do business with Don and his staff at Rapid Auto Glass, you will not be disappointed. It came as no surprise to me to see he already has several other five-star ratings from customers.

Great experience. Timely, friendly and affordable

Don is awesome so polite and very professional and always smiling. I highly recommend it.

Quick service, great price & awesome quality! Thats what Im talking about! Visit Rapid Auto Glass for your car window repair needs.

Independently owned shops are the heart of this country, and this shop is full of heart. Not only did he get us in with in hours of our window being broken out, while we were staying at a nearby hotel, he was so nice and helpful... Getting us back on the road quick. Turning a terrible experience in to a great contact if we have issues while in the area again.

We were on vacation, coming across I-80 when a rock hit our windshield and left a pretty big chip. I called to get it fixed. They were pretty busy but were able to get us in and fixed the chip so we didnt miss any of the fun we had scheduled for the day. If I lived in Rapid City this would definitely be a business I would go to again. Thank you!

Fantastic service! So kind and helpful, above and beyond. Highly recommend!

Poor communication. But made it right end the end

Great people

So greatful to Don and his crew. They were able to get us repaired quickly after our rear window was knocked out while on vacation to Rushmore. Very professional and attentive. Highly recommend

The owner was a nice guy and the price was fair with no BS. Even lent me a vehicle for the day so I could get back to work while my truck was worked on.

Great business. Donnie cares about his customers. Whether it is a rock chip or a windshield, he has treated me well every time.

Always does a nice job, in and out quickly. I would definitely recommend.

This place was great! I live out of town and was on my way to Rapid City to visit family and got a bad rock chip on my windshield while driving on the interstate, called around to a few places in town and he was one of the few open on Saturday and got me in while I was in town. The chip looks great, almost nonexistent after he filled it. Highly recommend.

This place is great. Lived out of town, had a large crack in my windshield and several chips. Don got me in right away. I wasn’t aware I had remote start and it was a costlier windshield out of my budget, but Don worked with me and settled on a good price. Thank you so much.

We took a rock to the windshield as we were leaving the Grand Tetons heading for Mt. Rushmore. We checked on line for glass shops in Rapid City and Rapid Auto Glass had great reviews so we chose them.We had a great experience with Don, the owner. He lent us a mini van to go do things in town while our windshield got replaced. We were able to park our 36 foot travel trailer in the lot next to the shop while the work was done.Don treated us very well and service was done at a very fair price. We feel like weve made a new friend.

I recommend you all come here for quality great device. Friendly professional staff! 👍😎

My experience was awesome. They were very friendly and professional! I was told on the phone that it was going to take 2 hours to fix my windshield but they were finished in just over an hour! Very happy!! I highly recommend Rapid Auto Glass!!!!

The 6/1/2015 large hail we had in Hill City, SD created a massive spider web crack and 2 hole in the middle of my windshield. I only had liability, and my old truck had a lot of prior hail and other damages to work around. A 1997 “beautifully tinted” windshield for a Nissan truck, just happened to be in stock. I was only charged half price (was even less than the standard glass windshields available.), provided same day service at no extra cost and no disposal fee! I watched Don go to great lengths (lots of phone calls) to ensure he was providing the best deals to all his customers that day, while working right along side his employees in the shop. Roxanne was there too. Best auto service experience I have had in a long while. 40 years experience and old-fashioned, courteous country, customer service. Very highly recommended! Still can’t get over it, very happy customer! Had to write a review!

Always great service & great prices & treats customers great

I was driving through South Dakota in a snowstorm when a rock hit my window, and the crack proceeded to grow to more than 12 inches wide. It was a Saturday afternoon and Don agreed to meet me to look at the window. He was so knowledgeable and reassuring and his advice allowed me to continue on my road trip with my mother. It was so comforting to have somebody who knew so much explain what to expect and how everything works to ensure our safety. I cannot express my appreciation enough. Don is the best!

I spoke with David and Don today and they were amazing in helping us learn if our cracked windshield would be safe enough to drive back home to Florida after our vacation to Mount Rushmore. They were so very helpful! I would recommend them to any and all who experience a cracked windshield on their travels. Great people!!! Jane Vallejo, Artist

Thank you so much for helping us out!!! You went above and beyond and even staying passed your closing time. Thats what we call exceptional service. I only hope theres more business owners like you!!! P.s. we saw your father at the crazy horse museum. We bragged that we met you!!!

They where done real fast I will come back if I ever need to and I will send people to them

Don was a total angel! We hit an elk on our way to Custer for a holiday weekend and needed the windshield replace before we headed home on Monday. Don got the job done, helped us get a rental car and return the rental car. He made sure we had everything we needed for a safe trip home. What a true blessing he is!!

Super friendly and will go out of their way to find the piece you need, even if it isnt a common part and has to be ordered in from another state. The service was also very quick but they do really good work.

We were on vacation and got a chip in the windshield. By the time we got to a decent sized town, the chip was a large and growing crack. I read the reviews and called Don at Rapid Auto Glass. We really needed to get this fixed without too much change to out travel plans. Don checked, gave me some great advice even though it mightve cost him business. I am so so glad my insurance company would work with him. Don keeps his word, does the job when he says he will, on time, and perfect. I highly recommend him for any service he offers. What a great experience! He saved our vacation and is just a really nice man.

Very trust worthy.

Don was terrific. Called from Chamberlain told him what we needed. He told me on the phone no problem. He had the glass in on time for exactly how much he said. They even went over and above and vacuumed the whole car. I couldnt be happier.

Amazing help and service. My wife had a bad crack in her windshield on Saturday at 3pm, as she traveled through SD, and even though they were not official open, Don meet her and assessed the issue, given great advise and help. HIGH Recommended.

I would recommend to anyone. We were on vacation and got hit by the hail storm in Deadwood. Don got us in and out same day so we were able to drive home safely. He even loaned us a vehicle while he did the repair. I am so grateful for his help. Thank you!!!

Some of the best customer service I have ever received in my life. Our large passenger van was the victim of some pretty severe vandalism; we only found out a few hours prior to a performance, and Don went out of his way to help us out and get the van to his shop so we wouldnt have to worry about it. He also got us the very best deal on the three large windows the vandals shattered, and had it repaired lightning fast. If you want stellar service and honest prices, Rapid Auto Glass is the place to go. (Thanks again from Stacey Potter & The Potter Family!!)

Don is a first class guy who really knows how to provide customer service. He came in on Saturday (usually a day when he is closed) just so it would work with our schedule. He gave us the best price in Rapid City on a new windshield. I highly recommend his work and will be coming back again!

We were traveling through the Rapid City area on vacation when we got stuck in a massive hail storm. Don from Rapid Auto Glass came in on the weekend to replace my windshelid and ensure we could make it home the following day. Friendly and extremely helpful service. They really went the extra mile to help us out!

We were on our way to Wyoming and a large bird took out our windshield. Don replaced our windshield and we were on our way in 2 hours. Don is a great guy and very accommodating!!!

Great service. Quick, friendly, and done correctly.

Best price in town and couldnt ask for better service and courtesy, great business.

Great to work with. I will be back if I need windshield work again.

Good people job turn in a timely manner

Friendly, fast service.

Customer service is alive and well at this small business.

Had the rear door window on my Mercury shatter for no reason whatsoever. Only same day service in town. Would highly recommend.

Awesome,quick,friendly, best prices in town, have had a WINDSHIELD on my Honda, my husbands truck and a side mirror everything best of service and price.

Don is a great guy! Very helpful! Best pricing in town!

Very professional and diligent! Highly recommend!

Very nice people who do nice work.

Always appreciate the excellent service and care!

Exceptionally honest advice, quality of service, and people! THANK YOU!!!

He got our windshield fixed fast when everyone else said we had to wait 24 to 48 hours, even moved the schedule around to fit us in, saved our vacation plans.

Great service & very courteous!!!

Not only did he help with my windshield but had his grandson put air in my tires, and had the autobody shop next door help with my hood.

Excellent customer service

Fast courteous service

Great