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Raleigh Diamond Fine Jewelry
5925 Glenwood Ave #100, Raleigh, NC 27612, United States
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Raleigh Diamond Fine Jewelry
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Ka
Review №1

My experience with Raleigh Diamond Fine Jewelry was nothing outside of flawless. Absolutely everything about our experience was perfect was perfect they focused on every detail and aspect of what we were looking for to include quality and price range and gave us the absolute best.. I cannot thank Hallie and Nicola enough. Their professionalism, Isma knowledge, is, an expertise, as well as their customer care was the absolute best Ive ever experienced. I would highly recommend anyone looking for any jewelry custom made Or off of their shelves to look at Raleigh diamond fine jewelry an ask for Hallie and Nicola. You will not be disappointed.

He
Review №2

This place is more magical than Disney World! I have wanted to write this for a while now but I keep getting distracted by my STUNNING new vintage wrap around that perfectly matches the vintage cluster engagement ring my grandmother gave me. This place has the most amazing selection of fine jewelry and a huge selection of estate jewelry! In addition to what they have in the store, they will work with you to create your dream piece. Nancy is the fairy godmother of jewelry. She has an eye like no other and helped me find the perfect match for me. They have also repaired and resized family heirloom pieces and did an amazing job. The best thing about this place though, is the customer service. They are all happy to work with you and there is ZERO pressure which is rare. Every person there truly loves what they do and enjoy making dreams come true.

He
Review №3

They made the ring shopping experience easy and not so intimidating. Nicola was professional yet fun to work with. I have had my ring for 10 months now and am still in awe of how beautiful it is. My ring has always felt unique to me and exactly what I wanted. Very grateful for our experience here. Thank you!

Br
Review №4

I had an amazing experience here working with Elizabeth to purchase an engagement ring. I was always met with a smiling face and although I went back many times to look at styles and diamonds, there was never a hesitation to explain diamond basics to me or to let me examine different diamonds up close. I never felt any pressure to hurry and buy a ring and I took my time to make sure I got exactly what I was looking for. The whole process was so much fun and I highly recommend asking for Elizabeth when you go, as she never missed a mark throughout my journey shopping there. She kept meticulous records on what I was looking for and was even available after hours via text when I had questions.

Ku
Review №5

You have to show your drivers license just to enter. I dont give up my right to privacy just to shop in your store!Update: Owner just reached out to me and wanted to explain why they do what they do. I understand they are protective of their employees and property. They are truly a family there.Understanding this changes my perception of the rule to know who is shoping there, and I respect that. I look forward to stopping by again and experiencing this family business.

Wi
Review №6

I recently purchased a multi colored saphire bracelet. My wife was very surprised and I was satisfied with the service. I would definitely stop again the next time I am in town.

Ke
Review №7

My fiancé and I bought our wedding bands and my engagement ring here and they are so gorgeous! The staff is so friendly and eager to help you find exactly what you want. The manager and owner truly care about their clientele and go above and beyond! I’m so happy that we found this place. They’ve made two lifelong customers :)

Br
Review №8

Goodbye Tiffany’s, hello Raleigh Diamond!I enjoyed my entire experience at Raleigh Diamond. Michelle was helpful, knowledgeable and very patient while I searched for the perfect engagement ring. The estate ring I ended up choosing needed a center stone, and the goldsmith did an amazing job in a short time frame.Five stars for selection and quality!

Au
Review №9

Fantastic people and service! I was so impressed with Elizabeth Cs professional and personable guidance in finding exactly what I wanted. Finding the right ring can be stressful, but Elizabeths commitment to assisting me made it a very enjoyable experience. Hallie and Nancy were also so helpful with answering my questions and providing tips. I highly recommend Raleigh Diamond!

ka
Review №10

Excellent service! Gerald helped me fine something beautiful for my mom within my budget.

Ma
Review №11

The team is so incredibly good at their profession. Nancy and her team was top notch from day one with helping my wife and me get all the bands we needed for our wedding day. Highly recommend this business, you will not be disappointed from the moment you walk in the door.

An
Review №12

Great store. Jennifer helped us get my dream ring. My diamond and the design of the ring are amazing. Of course they had a matching band for my Solitaire. It’s took about 2 weeks to get everything ready. We got our wedding date engraded as well and it came out prefect!

Mi
Review №13

The process in helping me select the right diamond for my future wife was pleasant and every step was accompanied with a smile. I appreciate the time and effort they put forth and they paid attention to details which made the difference

Tr
Review №14

Jennifer, Derek and Nicola are top notch! I’ve purchased wedding bands, gold chains and even custom pieces from them. By far the best jeweler in Raleigh and they are locally owned which is always a plus to me. Highly recommend if you want a quality experience and not to mention they’re jewelry is fuego! -TB

Jo
Review №15

Excellent experience. Prices were very competitive but customer service was top notch. Derek was excellent in helping me choose the right ring and get an older diamond set perfectly. Would 100% Raleigh Diamond and 1000% recommend Derek!

Th
Review №16

I loved my experience with Raleigh Diamond. I dealt mainly with Jennifer L. who helped me pick out the perfect diamond and setting for my now fiancé. They also held on to the ring for me until i was ready to use it which i really appreciated. Even now they are resizing the ring for us so it fits just right. Thank you RD!

Ju
Review №17

Went to Raleigh Diamond after doing a bit of research. I got to work with Elizabeth Cooper and she was beyond amazing. She was a pleasure to work with. Helped me find exactly what I wanted and I could not be happier.Elizabeth made me feel like I was the only customer in the store and took a great amount of time helping me find and put together exactly what I wanted.

Ja
Review №18

Hands down the best customer service Ive ever experienced. When I had concerns regarding my order, i received immediate response from John, THE OWNER. The ring turned out BEAUTIFUL and my fiancé could not have been more in love with it. We will not buy our diamonds anywhere else. #customersforlife

Ch
Review №19

Fantastic experience! When you go there ask for Elizabeth. She did a fantastic job of working with me to find the perfect engagement ring. She did a great job of keeping it within my budget and walking through the whole process. Thank you!

Aq
Review №20

I had a great experience shopping for a custom engagement ring from the very first visit. Hallie was very helpful and made me feel welcomed and informed. She was patient with me through the various stages that ultimately led to purchasing the perfect ring for my now fiancée. I would definitely recommend working with Hallie and Raleigh Diamond and look forward to doing so again in the future!

Ja
Review №21

I worked with Elizabeth Cooper, and while I didn’t end up choosing them (just found a better price elsewhere), she was absolutely perfect to work with. She is professional, hard-working, highly knowledgeable, and very pleasant. Outstanding job!!

Ev
Review №22

Hi Jenna! Thank you so much for your help with my necklace and wedding rings! I enjoyed our conversation so much! That’s how comfortable and caring you made my experience! Your smile and kindness really made my day! You’re the best!

De
Review №23

Purchased an engagement ring and was very satisfied with the service and product quality provided by Raleigh Diamond. Gerald was particularly knowledgeable and professional. I highly recommend this establishment for your fine jewelry needs.

Cu
Review №24

I had a wonderful experience selecting and buying my engagement ring from Raleigh Diamond. Elizabeth was super helpful throughout the entire process. I came in the store with only clues of what to get my now fiancé, and Elizabeth helped guide me to the perfect setting and diamond. She LOVES it!Once selected, communication was excellent. Elizabeth kept me updated at every step. She even used caution to not ruin the surprise. Even after the proposal, she kept in contact to make sure it went off without a hitch. I highly recommend, and will be coming back.

Na
Review №25

Found Raleigh Diamond Fine Jewelry using Google Maps and made selection based on the good reviews. I was not disappointed. From the first phone call inquiry to pickup, the experience was smooth and professional. All employees I interacted with were friendly and personable. My wifes engagement ring was in need of repair, and Raleigh Diamond provided focused consultation and detailed explanation of my options. The repaired ring looked so incredible, and exceed expectations. In particular Nicola and Gerald who helped me during the process were excellent. I really appreciate their attentiveness; they really set the bar high for retail interaction! Would highly recommend to anyone for their Jewelry needs, especially the repair work.

Aa
Review №26

Everyone here was so kind and helpful! We came by to get an engagement ring resized and appraised. Such a quick turnaround!. Definitely will come back and we’re definitely recommending Raleigh Diamond to our friends.

Ch
Review №27

Derek walked me through the process of picking the perfect ring to propose with. He was extremely knowledgeable and his credentials, knowledge and experience are outstanding. He was extremely humble, and made my purchase nearly stress-free. The establishment is beautiful in itself and my Fiancée and I had an amazing experience after proposing for a resize and upgrades to portions of the ring. If youre looking for the right place to look for an engagement ring or any other fine jewelry needs, please stop searching and visit Raleigh Diamond and ask for Derek.

Wa
Review №28

Jennifer was amazing and helped me virtually get the perfect ring for my girlfriend. Jennifer listened intently and asked many questions to make sure the ring was a unique design and high quality within my budget. I will shop w her and Raleigh Diamond for all our future jewelry needs!

Ri
Review №29

Derek was wonderful throughout the engagement ring shopping process. It was a bit of an intimidating ordeal for me coming into it, but Derek made it a super comfortable, smooth, and relaxed process. He went above and beyond in getting the ring of our dreams. I would recommend anyone looking for jewelry to shop with Derek and Raleigh Diamond.

De
Review №30

Dear husband and I spontaneously went in to Raleigh Diamond one afternoon. We had been wanting to completely re-do/up-do my wedding set for a while, but honestly the task seemed daunting, as I was unsure what I was exactly after. Nancy (I believe that was her name...the manager and buyer for the store) was a **valuable** asset to us that day!! She asked me a number of questions as she honed in on me as a person, bringing out various options until she hit the bullseye! As soon as she brought out the one...I knew it! It was like YES, thats it! Her patience was amazing and so appreciated!! (I am not a shopper by nature, so I was not an easy client, but HER skills were obviously up to the challenge!) We purchased the set that day, and they had everything remounted and ready for pick up within two hours (well ahead of the next day pickup forecast). Some two to three weeks later I still could not be happier with our selection! Truly I smile every time I look down at my hand. Their quality and their attentiveness were the best we came across in our extensive search. Thank you, Raleigh Diamond, for taking such care as if it were your own! We felt the difference! Truly!Signed: Customers for life :)

Ra
Review №31

I have had work done on my rings here and was very pleased with the service and recently went to see about having a watch band resized. Derek Spain was incredibly helpful, and didnt even charge me for the work as it was something I probably shouldve been able to do myself. He was so kind and helpful!

Ch
Review №32

If you’re looking for incredible service, wonderful suggestions, beautiful rings— my fiancé and I came here looking for an engagement ring and now our wedding bands! Raleigh diamond is the place for you!More specifically, we worked with Derek who was so patient and helpful as we took several days and many hours to find the perfect rings. He took care of us and went above and beyond!I should mention we travel all the way from New York to Raleigh to work with Derek. Run don’t walk, you won’t regret it!

Co
Review №33

Great experience. Hallie was very helpful with picking an engagement ring. I had never been ring shopping before and went in with no diamond knowledge. I gave her some ideas and a budget, and she helped pick the perfect ring. My fiancé couldnt be happier.

Ro
Review №34

My husband and I were recommended Raleigh Diamond jewelry by a friend. Because of the pandemic, we decided to visit their website and we were amazed by the great selection. I was searching for a necklace as an anniversary gift from my husband. Nicola helped me to find the perfect gift: a necklace with two rounds of white pearls, a real beauty! Selecting a jewel online it’s not easy but chatting with Nicola we reviewed several options and found the best for me. We also decided to combine with a wonderful pair of pearl earrings. Thanks Nicola, your passion is contagious and you kindness and competence are wonderful. Will come back soon.

Ni
Review №35

I had the best experience here at Raleigh Diamond. My fiancé and I came here to get our wedding bands and worked with Elizabeth and she was amazing. She showed us all of our options and was so flexible in working within our budget. We had a pretty tight budget and she did such a good job helping us find what we wanted without having to compromise on quality. We also really appreciate Nancy for finding my wedding band that is so beautiful and helping me to still have a diamond band and sticking to our budget.

Da
Review №36

Had an amazing experience designing an engagement ring with Hallie and Becky!! They are very knowledgeable and true masters of their craft. Raleigh Diamond will be my goto for any needs in the future

Br
Review №37

I went to Raleigh Diamond to look for an engagement ring, and was helped there by Derek. Derek was kind, patient, and incredibly helpful throughout the entire process. He helped me narrow down my options based on pricing and the particular characteristics I was looking for, and ultimately assisted me in picking out the perfect ring. I would absolutely recommend Raleigh Diamond, and Derek specifically. I will certainly be returning there myself.

Da
Review №38

I highly recommend going here for the best services for all types of jewelry. I really appreciate Elizabeth and Jennifer for their amazing assistance on my repairs. Will definitely be coming back again for future pieces.

Co
Review №39

Great place, people are overly polite and great to work with. Highly recommend!

Je
Review №40

I had the best experience at Raleigh Diamond. Everyone I met there was very friendly and it shows that they want you to love your experience and diamonds! The jeweler did an amazing job with a ring I inherited from my grandmother to remove the cluster plate and place it on a new shank and setting to create this gorgeous, modern ring that I now don’t want to take off my finger! 100% recommend!

Co
Review №41

Thank you so much! Staff were helpful and accommodating which made an understandably stressful process much easier and more enjoyable. Much appreciated!

St
Review №42

From the moment I was welcomed into Raleigh Diamond I was made to feel like a valued customer and welcome guest. Our diamond expert Jenny was so knowledgeable about diamonds and settings it was truly amazing. From my really vague description of what I thought I wanted, she worked with me through numerous settings and ideas until she found the absolute perfect setting - and then recommended a beautiful diamond. Incredibly, their prices are also quite great. Very seldom do you see this type of customer focused service and their 5 star rating is well deserved.

Ho
Review №43

I absolutely loved our experience at Raleigh Jewelry and couldn’t of lucked out with a better Sales Associate named Nicola. He was so patient and knowledgeable and paid attention to each detail that we were looking for. I never once felt rushed but truly like he was happy to assist us in finding our dream ring. I highly recommend going to this store and asking for Nicola for a completely seamless, stress free and exciting experience. Thank you Nicola! See you in the future :)

Em
Review №44

I had such a great experience at Raleigh Diamond. My boyfriend and I went to find something special for Valentines Day and Lee helped us find a beautiful necklace. I am a very indecisive person and Lee was awesome in showing me countless options to find the perfect one for me. She was showing me designs I had not even considered. We ended up going with a necklace style that I didnt even know I liked so much. I had such a great experience and would recommend all my friends to stop by due to the great service and beautiful jewelry my boyfriend and I received.

Le
Review №45

I had been shopping around for a diamond necklace. After going to a few other jewelry stores I walked into Raleigh Diamond and met Katie! Unlike all the salesman before, she took the time to educate me on the different qualities and grades. She focused on making sure I got what I looking for instead of just making a sale. Now I’m the proud owner of a beautiful diamond necklace that will be with me then passed on to my daughter and so on for generations to come. Thank you Katie so much! You are Raleigh Diamonds best diamond!!!

Ho
Review №46

I have been coming to this store for several years. I have had nothing but excellent, friendly, enthusiastic service. Nancy is a super star. If you have an idea of how to design or redesign jewelry, she is the one to go to, though I’m sure other jewelers do an excellent job as well. Nancy helped me transform a beautiful gold/diamond watch I inherited from my mother-in-law into a gorgeous bracelet. She designed a beautiful necklace with a diamond and halo from their store with a diamond from my mother-in-law’s engagement ring. Most recently she had a beyond gorgeous ring designed just for me with my Mom’s diamond and other diamonds from my engagement ring. My husband has bought several other pieces of jewelry there and they have been beautiful. Raleigh Diamond has an incredible showroom and if you don’t see what you want, just ask. They’ll get it for you. I will go nowhere else for my jewelry purchases. No matter what you want to spend, they will find what you need. Can’t say enough about customer service!!

Ke
Review №47

Hallie Williams did an awesome job. Her sales manager was a big help as well. Apologies I forgot his name.

Ka
Review №48

I recently had an impromptu visit to Raleigh Diamonds and Fine Jewelry as I was in the market for diamond posts. I wanted larger individual stones than my current personal favorites. I was helped by an absolutely wonderful woman named Ms Elizabeth Cooper. What a delight! She was not only welcoming and charming but she was extremely knowledgeable with regards to the stones color, cut, clarity and of course carat size. She even insisted I examine the stones through her loop and explained, in detail, the stone’s qualities ! I made a significant purchase. I will call Ms Cooper for future purchases. She not only took excellent care of me but I truly enjoyed her company and graciousness. Well done Elizabeth!

Yu
Review №49

I was helped by Becky Smithson yesterday in buying an engagement ring and wedding band. She was very patient helping me choose the right combination and features. I highly recommend her for anyone needing help finding their special piece for their special someone.

Mi
Review №50

Lee was so helpful in finding a necklace for my boyfriend and I. He wanted to surprise me and get us a 3 year anniversary present, but wanted to make sure he got one I liked. Lee showed us a variety of simple diamond and gem necklaces. She talked us through prices and the quality of each stone. Great attitude and patience during the whole process, as we had a lot of questions!

Ol
Review №51

Great experience at Raleigh Diamond. Locally owned, huge showroom, appropriate COVID-19 procedures, and great staff. I felt very welcomed. I had the pleasure of working with Derek. Derek is a Graduate Gemologist and incredibly knowledgeable. I’ve shopped for jewelry in the past at other stores before I found out about Raleigh Diamond - and I’ve never met another Graduate Gemologist in Raleigh before. His depth of knowledge and warm personality made my jewelry buying experience even more delightful. Ask for Derek!

Ja
Review №52

I went to Raleigh Diamond to look at options for an engagement ring for my soon to be fiancé. I was immediately met at the door by a sales associate who seemed excited to assist me in my search. I sat down with Katy and she began explaining all the intricacies of picking out the right stone and setting for the ring. I had no idea there were so many options and decisions to make when selecting a ring. Katy helped me select a few styles and settings that I though Emily would enjoy. I set up another appointment with Katy so that Emily could see the rings I had picked for her. I didn’t tell Emily that I was looking for a ring but instead played it off like it would just be a fun way to kill some time on a Saturday. Emily loved the experience and was able to essentially design her dream ring right there in the store. Katy saved the design and I was able to get it ordered the next day. The service at Raleigh Diamond was quick and efficient and I don’t think I will go anywhere else for my jewelry needs. The ring came in and it is absolutely stunning, I can’t wait to propose to the perfect woman with her perfect ring. Thank you Raleigh Diamond, and thank you Katy for all your help.

Ma
Review №53

Hello Derek,We wanted to thank you for providing us with a good first time experience at Raleigh Diamond. Your knowledge of the different stones and your experience helped with our selection of a bracelet ( purchased by Jacqueline Grimm) and the diamond studs (purchased by Tom Kane). We both were impressed with the selection of items, as well as the good customer service we received.Thank you again,Mary & Tom Kane

Ga
Review №54

Beautiful showroom, exceptional associates!How refreshing to have experienced such a pleasant shopping experience. Katy was very professional but even more importantly she was genuine and kind. The selection was beautiful and varied. James was a pleasure to meet and I highly recommend Raleigh Diamond Fine Jewelry

Ve
Review №55

Raleigh Diamond had the most politeness demeanor from the moment I walked in the door. They listened to my concerns as far as fixing the chain on my diamond necklace. The work was done to my satisfaction. I will definitely go back for future purchases.

Gi
Review №56

My boyfriend and I were in this lovely store to look at a gift. We were very undecided, and personally I knew nothing but jewelry, except the classic stones, but not details. Nicola followed us and we were an hour for choosing my boyfriend and I! There were so many beautiful things ... Nicola was really good, he has shown his passion for his profession! He immediately understood our description by showing us things they did about our case. Thank you for your patience, Nicola!

Ta
Review №57

Drea did an awesome job explaining diamonds for us. RD has great prices, no sales pressure and we found a wonderful fit for us. We will be back. Thanks for our unicorn and the pleasant experience.

He
Review №58

There aren’t enough words to describe how great of an experience we had at Raleigh Diamond with Jenny! We came to Jenny to create an engagement ring for my soon to be sister in law after dealing with an AWFUL experience at a jeweler in our area in Washington, DC. With only two weeks to design and have a ring shipped to us, we were so worried that we wouldn’t have enough time but Jenny assured us that she would do everything in her power to make sure we had it with plenty of time before the proposal and she did that and more! Jenny was extremely communicative and spoke with us every day to show us different diamonds and settings for our ring. Because of our previous experience with a jeweler, we were hesitant to trust anyone with this ring but almost immediately, Jenny gained our trust and made us feel so comfortable through out the entire process. Jenny created the most INCREDIBLE engagement ring and delivered it to us a week before the proposal! If you are looking for a trustworthy, honest and extremely communicative jeweler, please go to Jenny! She will not disappoint and you will leave feeling so great about your purchase. Thank you Jenny for creating the ring of my SIL’s dreams and making this process so incredibly fun for us!

Mi
Review №59

Because of the pandemic I began my shopping online looking at 5-6 different stores. I was particularly looking for pearls and found some beautiful ones at Raleigh Diamond. I spoke with Elizabeth and she had the four different pairs of earrings that I was interested in brought into the store for a personal viewing and they did not disappoint!!!! I liked them so much, and Elizabeth made me such a fantastic deal, that I ended up buying two pairs! The service was excellent, the pricing was unbeatable, and they were the ONLY jeweler that I found with these Rose pearls that are a beautiful shimmering pink! I have already recommended Raleigh Diamond and Elizabeth to few friends!

Mi
Review №60

I highly recommend visiting Raleigh Diamond Fine Jewelry. I had an exceptional experience working with Derek Spain. He is very professional, extremely knowledgable, and super friendly.As the executor of my late fathers estate I needed to have some jewelry (ring and watch) appraised for tax paperwork. Derek was able to assist me and provided valuable service. His work was very thorough, and he provided all the details and references needed by the Registry of Wills for my fathers estate.Thank you Derek for helping me during an emotional time for me and my family.

Jo
Review №61

I would like to say how impressed I am from the service I received at your store. One employee I dealt with directly named Derek truly put the human element into your business and it meant a lot to me as the customer. You’re selection of jewelry was exactly what I was looking for and more! The quality exceeded my expectations and I knew I made the right purchase after I left. Based on every aspect of my customer experience, Raleigh Diamond has now become my primary source for my jewelry needs. Well done Raleigh Diamond!

De
Review №62

I rarely go out of my way to post reviews, but when its deserved its deserved. I had the pleasure of going to this jewelry store to purchase a special piece and what made this visit a pleasure was my salesperson Elizabeth. Rarely do you experience such amazing customer service. It wasnt fake, contrived - you can tell it was genuine which made is all the more amazing. She listened vs. trying to sell me something I wasnt looking for. She was super nice, and the entire experience makes me not only want to use her again when I am in need of jewelry - but I will be specifically referring people to her. Just amazing, thank you!

Au
Review №63

I dropped in for a quick watch adjustment and the experience amazing. High quality and great conversation from the ladies at the front desk. I certainly recommend this place!

Sa
Review №64

My MOH and I walked in to Raleigh Diamond right after finishing an appointment somewhere else that was less than satisfactory. Elizabeth took us instantly and treated us as if she was personally invested. Her expertise and customer service were over the top and she was extremely accommodating. I walked in not knowing anything about diamonds and left having picked my engagement ring. If you want a small business, custom feel with the assurance of a larger company, this is the place for you! I’m done shopping! Thank you so much Elizabeth ❤️

Sa
Review №65

This place is fantastic!!! We first came in looking for an engagement ring after a less-than-stellar shopping experience at another local store, and Jennifer completely turned things around for us. She went above and beyond to show us countless gorgeous options and helped us narrow down what we wanted. We were even able to have an open conversation about natural vs. lab grown diamonds without feeling judged. We never felt rushed or like we were being pitched to--the entire shopping process was seamless, transparent, and honest. We truly felt like a top priority, and we could tell that that would have been our experience regardless of if our budget had been $100 or $1 million. We have subsequently been back for holiday shopping and picked out some gorgeous pieces at incredible prices. We will definitely be returning in the future, and this is officially our new favorite local jeweler. We highly recommend them for bridal or estate jewelry shopping--their selection is unbelievable and their staff, especially Jennifer, is knowledgeable, courteous, and hardworking.

Mi
Review №66

Raleigh Diamonds made purchasing my custom ring a truly pleasurable experience. Lee was an expert in taking all the necessary steps to create a ring that was just my personal vision when we first met. With careful communication, several meetings, and many hours of research, she was able to craft the diamond ring of my dreams!I highly recommend Raleigh Diamonds for both its magnificent jewelry and exceptional service. Don’t forget to ask for Lee!

Ei
Review №67

I cant recommend this place enough!! The standards of professionalism and customer service Raleigh Diamond holds themselves to is incomparable to any other jeweler I have encountered. When my significant other and I were on the search for an engagement ring, Jenny helped us find something truly unique and special. I went back recently to get my fiances wedding band commissioned and like before, she was extremely helpful and thorough with the whole process. If you are on the search for a jeweler with a HUGE selection and a staff who takes exceptional care of their customers and will cater to your preferences, look no further!

Jo
Review №68

I had a great experience at Raleigh Diamond with Jennifer. She was so easy to work with. She was supportive of my preferences and at no point did I feel she was trying to push anything on me or make me spend more money. I didnt even feel like she was trying to sell me a ring-- she was just there to help me find what I was looking for. Jennifer was also very communicative. She was available all day by text, and responded within minutes whenever I had any questions. She was patient with me as I was browsing rings.The ring I selected (the mounting, really) was available ahead of schedule, and when it arrived from the designer, the jewelers at Raleigh Diamond mounted the diamond on it very promptly.I went to a couple of jewelers before deciding on Raleigh Diamond. The buying experience there was smooth and intuitive.

Ka
Review №69

I highly advise taking a look at Raleigh diamond fine jewelry! I was helped by Nicola he was fantastic. I came to get a birthday day present for my mom and was very worried about getting the wrong gift. But all my worries disappeared by the end of our interaction he was very patient with me and I got the perfect gift for my mom ! She loved it ! If you have the chance to stop by make sure you ask for Nicola you won’t regret it.

Br
Review №70

Raleigh Diamond was amazing, especially Nicola. He was so patient, since my boyfriend & I knew nothing about engagement rings, so knowledgeable, & so kind. He made sure to keep us in our budget, which was super important to us. I cannot stress enough how much I recommend Raleigh Diamond to anyone and everyone! I can’t wait to go back to get our wedding bands as well. 100% recommend Raleigh Diamond & Nicola!

Ca
Review №71

Very professional and helpful, with a great selection at competitive prices

Sa
Review №72

My best friend and I went ring shopping for her and it was the best experience we’ve had shopping for rings so far. Elizabeth made our experience outstanding from the time we made the appointment and all the way until we walked out of the door. She went above and beyond to exceed are expectations. I will come to Elizabeth and Raleigh Diamonds for all of my jewelry purchases and needs and will recommend them to all of my friends. Thank you Elizabeth and Raleigh Diamonds for the wonderful experience!

Ke
Review №73

Elizabeth Cooper assisted us with building and customizing the perfect engagement ring. She did an amazing job putting everything from text to reality. We stopped by several Jewelry stores before Raleigh Diamond and was told what we were looking for was never going to happen. Needless to say, Elizabeth found the perfect old miners cut diamond, and the perfect setting clasp and ring. My soon to be Mrs. Is extremely happy with how smooth the process went, and her dream ring being the finished product. Thank you so much!!!

Li
Review №74

Every part of my experience with Raleigh diamond was pleasant and satisfying. I desired to try the matching band to my engagement ring. Jennifer ordered me a sample ring so I could see how it would look before purchasing. I appreciated the ability to do that. She was very helpful in the store and communicated well via text about my order. When I picked up the ring, Derrick was super helpful. My new ring was lovely and I was able to get my engagement ring and original wedding band polished. I also had a ring slightly stretched ALL while I waited. It was amazing. I left there very satisfied and sparkly. Great customer service all around.

P
Review №75

I had an absolutely amazing experience with all of the staff. They were incredibly helpful getting us exactly what we were trying to find and took the time to help us understand everything. Nicola was incredible and listened to everything my fiance was looking for and then began offering her options and helping her create the ring she had been dreaming of. I simply couldnt have had a better experience.

Ro
Review №76

Jennifer Lincoln was very attentive as soon as I walked into Raleigh Diamond! She is very passionate about her job, and taught me many things about jewelry that I was unaware of. I could tell that she truly cares about the customers best interests. All of the employees at Raleigh Diamond are wonderful! I would HIGHLY recommend doing business with this wonderful group!! Thank you so much!!

Br
Review №77

I love the environment and guests services was very helpful and knowledgeable. I even had repairs done while I waited at the mini bar!

Ma
Review №78

I cannot begin to tell you what a wonderful experience we had purchasing an engagement ring here. We went to Diamonds Direct to buy a ring but were turned off by the pushy, car sales like approach. We stopped by here on the way home, was met bybKaty at the door and the entire experience was amazing. A no pressure approach, beautiful facility and great inventory made pitching seamless. I highly recommend giving them a chance to earn your business!

Al
Review №79

I had a wonderful experience at Raleigh Diamond! The associates there are very warm, caring, and non pressuring. Lee is the main associate that helped us and she was excellent! The ring my husband bought for me from RD needed a minor fix. I took it back in and she was so understanding and helpful. To my surprise she called me the very next day telling me it was fixed and ready for pickup! I really appreciate her genuine concern and willingness to do whatever it took to make sure I was completely happy. I am thrilled with my beautiful ring and I highly recommend Raleigh Diamond to everyone!!!

Jo
Review №80

Great experience at Raleigh Diamond Fine Jewelry! Was shopping for diamond earrings for my wife and Lee was extremely helpful, patient, knowledgeable, friendly and professional. Store Manager was extremely nice, supportive and helpful as well. Actually everyone in the store was very friendly and helpful. I would definitely suggest you give them a chance to earn your business. I look forward to returning there.

Ga
Review №81

Raleigh Diamond is the best!!!!Thanks James for your help my husbands bracelet is awesome 🤩

Te
Review №82

Very professional and they do highly quality repairs.

Me
Review №83

I visited Raleigh Diamond recently and found the perfect piece of jewelry. The shopping experience was exceptional from start to finish. I highly recommend that you consider Raleigh Diamond when you are making your next jewelry purchase.

Vi
Review №84

Nice store with great selection of tasteful, quality pieces. I hit it at their annual holiday 50% off sale so great pricing. Derek was the gemologist that helped me out, he was very professional, helpful and knowledgeable. I really dislike buying jewelry because at one time I worked in the business but here I felt happy buying there. No pressure, knowledgeable staff and quality pieces.

Je
Review №85

I went to Raleigh Diamonds to pick out an anniversary present for my girlfriend. There were a few items I wanted based off of pictures online - and Lee, one of the sales associates, helped bring those ideas to life! She was great in walking me through some options to meet my expectations. Ended up deciding on a beautiful sapphire bracelet, and I will bring my business back for more! Friendly staff and inviting environment.

Ma
Review №86

Awesome experience! Provided me exactly what I wanted. They were honest and upfront about everything. Also worked out a price that was within my budget. I highly recommend!

Ch
Review №87

I had a great experience at Raleigh Diamond. They have a great selection and amazing service. I dont normally write reviews but I was really impressed with my shopping experience. Nicola is so knowledgeable and and provided excellent customer service. Highly recommend!

Tr
Review №88

Raleigh Diamond was the best for my girlfriend (soon to be fiancé) and I to get her engagement ring. We came in not knowing a single thing about diamonds and rings and we left feeling much better about our purchase. If you’re worried about people pushing higher priced pieces onto you for a commission you have nothing to worry about here. Nicola was wonderful to talk with through this process, he was kind and extremely knowledgeable. Thanks to him we got the perfect ring for our special occasion. I would recommend Raleigh Diamond to anyone!

Er
Review №89

Drea was so helpful in picking out an engagement ring! Made the process easy!

He
Review №90

I went to this store looking for an anniversary present and not really knowing what to get. I was helped by Nicola. I honestly thought I wasn’t going to find anything, but Nicola really knows his product and was able to find just the right thing for my wife. He definitely made suggestions that I wouldn’t have thought of and saved my life. I would definitely go back to see him.

Br
Review №91

Great shopping experience! Jennifer was extremely helpful & offered great insight. Will definitely shop here again!!🤩

Br
Review №92

Amazing knowledge and customer service!! We actually worked with a sales manager named Nicola, and was blown away. He was super helpful, never pressured us for a sale, didnt seem at all bothered spending extra time with us, and was able to answer every question we had! Never shopping anywhere else again, thanks so much Nicola!

Je
Review №93

Got to work with a sales manager named Nicola. Was really helpful, made shopping with my wife a much more pleasant experience. He was knowledgeable, and spent alot of time making sure she got what she wanted. I never felt like he was gunning for a sale like at other jewelers, he made us feel at ease and helped us stick to our budget- while getting more than she expected! Thanks again man, and if any of you need anything- go see Nicola at Raleigh Diamond.

In
Review №94

Raleigh Diamond was great for me. I went to get an engagement ring and was amazed at how much options and knowledge they had when it came to my needs. I worked with Nicola and he was great. He was able to address and answer all of my questions. He was very patient and did not push me into buying a ring I didn’t want. He made sure to take the time to know exactly I wanted and showed me all of the options.I would recommend Raleigh Diamond to everyone.

Ke
Review №95

We had a great experience - I found a gorgeous ring, diamond, and wedding band for an excellent price. Our sales associate, Gerald, was patient in answering all my questions and made sure we had a perfect experience. I would absolutely recommend this place to anyone shopping for beautiful jewelry.

Br
Review №96

Great service 👏👍 and I would highly recommend shopping there jewelry is great quality

Sa
Review №97

Shout out to Jennifer for helping me with creating the perfect engagement ring! Amazing, so friendly and professional..with proper covid protocols too. I truly appreciate all your help and patience with me as I figured out what I liked and being so easy to communicate with. The 20% military discount is also very generous for the quality and service that is offered. I will be back to get my wedding band soon! Thank you so much and I wish you all the best!

Be
Review №98

I went to Raleigh Diamond to look at potential engagement rings. Lee was beyond friendly and knowledgeable for all my questions about cuts, clarity, and carats. Spacious showroom and with gorgeous jewels to look through. Had such a positive experience that I’ve recommended my brother (about to propose) go and work with Lee to find his perfect ring too!

Do
Review №99

Everyone was very nice and friendly, especiallyBecky S (#17).

MA
Review №100

I had the most helpful sales associate, Lee, helping me find a birthday gift for my mother. I was originally thinking of getting a sapphire necklace until Lee pointed out that amethyst was my mother’s birth month gem. My mother loved it so much especially the fact it was amethyst! I will definitely be coming back to Raleigh Diamonds and asking for the fantastic Lee!

Information
48 Photos
100 Comments
5 Rating
  • Address:5925 Glenwood Ave #100, Raleigh, NC 27612, United States
  • Site:http://raleighdiamond.com/
  • Phone:+1 919-725-3444
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:12–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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